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Introducing Dynamics 365 mixed reality applications for HoloLens 2 and mobile devices

Hey everyone!

Some of the most inspiring mixed reality fans we’ve met are those who have become champions of forward motion within their organizations. These people are agents of change who look at the working environment around them and discover firsthand the opportunity mixed reality represents to engage employees and improve operations in ways that simply weren’t possible before. These are also the agents of change in our own team—the individuals who influence how we build products, prioritize features, and provide continuous value to customers in monthly updates.

Last year, we released Dynamics 365 Remote Assist and Layout, two new mixed reality apps built specifically for the needs and problems customers told us they wanted to be able to solve. People have told us they’re already seeing immense value as they deploy Remote Assist and Layout across their organizations. This is extremely fulfilling for us as it’s why we’re here, and it motivates us to do more. In December, I promised that you could expect more from Dynamics 365 mixed reality this year. This week marks the next step in our journey together.

Check out what we announced this week.

HoloLens 2

Yesterday, we introduced the world to HoloLens 2. Customers asked us to focus on three key areas to make HoloLens even better. They wanted HoloLens 2 to be even more immersive and more comfortable, and to accelerate the time-to-value. I’m inspired to see what new things customers will accomplish with HoloLens 2 and Dynamics 365 mixed reality applications.

Get Dynamics 365 Remote Assist with HoloLens 2

We’re also making it possible for organizations to get HoloLens 2 and Remote Assist together for a low monthly price per employee – learn how to preorder here.

Benefits include:

  • Same-day deployment
  • Low-cost financing for the device
  • Enterprise-grade security
  • No custom development required

Learn how to get Remote Assist with HoloLens 2

Dynamics 365 Guides for HoloLens devices

One of the things we’ve continued to hear from customers is the growing need to equip new employees with skills as they get started on-the-job, so they can get up to speed faster and do what they do even better.

This week we introduced Dynamics 365 Guides, a new mixed reality app that empowers employees to learn by doing. Guides enhances learning with step-by-step instructions that guide employees to the tools and parts they need and how to use them in real work situations.

With Guides, we’ve also eliminated a longstanding problem that’s existed with AR and VR experiences: the need for an easy way to create content. In addition to the experience of using Guides on HoloLens, a Guides PC app makes it easy to create interactive content, attach photos and videos, import 3D models, and customize training to turn institutional knowledge into a repeatable learning tool.

Employee performance data is securely collected and pulled into real-time Power BI dashboards, making it easy to identify where instruction is needed and where to improve the process.

Guides is available today in preview for existing HoloLens customers and will become generally available on HoloLens 2 later this year.

Learn more about Guides

Dynamics 365 Remote Assist for mobile devices

At Microsoft Business Forward in Paris, James Phillips and Alysa Taylor announced that we’re bringing our mixed reality communication app cross-platform.

Customers continue to tell us that HoloLens is the best mixed reality device for business, and that it’s a breakthrough for many areas that require heads up, hands free work. But we also know that many employees carry AR-capable phones and tablets everywhere they go. We want to provide every employee with the ability to get help from experts in remote locations, no matter what device they use.

Remote Assist will be coming to Android in preview on April 1st.

Learn more about Remote Assist

A man using Microsoft Dynamics 365 remote assist for mobile devices on his phone.

Dynamics 365 Product Visualize for mobile devices

As we’ve listened to all the ways customers have told us they want to be able to use mixed reality, a universal desire they share is the ability to look at something together through a hologram or 3D visualization that stays in place in the actual, physical environment.

That’s what led us to announce Dynamics 365 Product Visualize this week; it’s a new way to empower sellers to showcase and customize product visuals in their actual environment so they can interact with and understand the product. This helps create a shared understanding between buyer and seller, allowing stakeholders to quickly weigh in and answer questions—helping simplify complex sales processes. Product Visualize integrates deeply with Dynamics 365 for Sales. This means voice notes and annotations captured by the seller are saved to the sales opportunity so sellers can leverage this information from a customer visit in future engagements.

Product Visualize comes to iOS in preview on April 1st.

Microsoft Dynamics 365 Product Visualize shown on a tablet.

Customers continue to inspire us

This week, we also shared that PACCAR is exploring Guides and HoloLens devices to improve manufacturing productivity and employee onboarding. We’ve learned a ton from spending time with the team at PACCAR and we’ve used what we’ve learned to build the product. We’re humbled to share their story with you.

I can’t wait to hear your feedback and ideas and I’m energized to see what you do with mixed reality in your business—let me know at @lorrainebardeen

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At MWC, Lenovo reveals the latest in the IdeaPad and IdeaCentre family, plus intelligent ThinkPad laptops

At MWC Barcelona 2019, Lenovo announced a fresh range of Windows 10 IdeaPad and IdeaCentre mainstream consumer PCs that deliver budget-friendly design choices and greater value for students, young professionals and families.

IdeaPad S540 in Copper, open and lying flat

IdeaPad S540 in Copper

Available in 14-inch and 15-inch sizes in an all-aluminum chassis, the new IdeaPad S540 ultra-slim laptop balances higher performance with greater portability and longer battery life [1]. You can get it in two options: the latest 8th Generation Intel Core i7 processor with up to NVIDIA GeForce MX250 GPUs, or up to an AMD Ryzen 7 3700U mobile processor with Radeon RX Vega 10 graphics. Either way, the IdeaPad S540 gives you more than enough horsepower for binge-watching a TV series, word processing and online shopping. It has up to 12 hours of all-day battery life [2] with RapidCharge technology, which enables up to two hours of use with about a 15-minute charge [3].

IdeaPad S340 in Platinum Grey, open at about a 45-degree angle, facing left

IdeaPad S340 in Platinum Grey

The IdeaPad S540’s younger sibling is the new IdeaPad S340, which shows off an even slimmer and lighter profile than before in an array of four colors and 14-inch or 15-inch size options. Also boasting more power than before, this ultra-slim laptop has up to the latest 8th Generation Intel Core i7-8565U processor with up to NVIDIA GeForce MX250 GPUs, or the option of up to AMD Ryzen 7 3700U mobile processor with Radeon RX Vega 10 graphics.

With AI-powered features in Amazon Alexa and Microsoft Cortana [4], you can schedule meetings, get reminders or manage to-do lists on Cortana or ask to shop, order food, or turn on the music and the lights through Alexa.

IdeaPad C340 2-in-1 convertible laptop, open at a 90-degree angle, facing right

IdeaPad C340 in Onyx Black

Thin and versatile for those on the move, the new IdeaPad C340 2-in-1 convertible laptop is a close cousin to the IdeaPad S540 and S340 ultra-slim laptops. It offers full-day battery life of up to eight hours [1] with RapidCharge technology [3], Active Pen support on select models to conveniently sketch or write from anywhere, and an optional integrated fingerprint reader for quick and easy PC log-in. Also available in 14-inch and 15-inch sizes in three colors [5], it can easily flex from a laptop for typing longer emails and spreadsheets into a tablet for watching videos during daily commuting.

IdeaCentre AIO A340

IdeaCentre AIO A340

Completing the new family of consumer PCs is the new IdeaCentre AIO A340 all-in-one desktop. Designed to fit seamlessly into nearly any modern home or workspace, the new IdeaCentre is available in 22 or 24 inches as a full HD display, with thinner bezels. Made for families or professionals who want a space-saving home desktop or reliable work desktop for their small workspace or home office, it has an Intel Core i5-8400T processor with AMD Radeon 530 or integrated graphics, or up to a 7th Generation AMD A9-9425 processor with Radeon R5 graphics for daily work or home computing needs.

Yoga ANC Headphones

Yoga ANC Headphones

For an immersive entertainment experience or focused productivity, pair any of the new IdeaPad or IdeaCentre PCs with the new Yoga ANC Headphones, which include hybrid ANC (active noise cancellation) and ENC (environmental noise cancellation) mics with voice assist and Dolby-tuned drivers that can intelligently filter out background noise during calls.

latest additions to the ThinkPad portfolio, lined up in a row in different open configurations

The evolution of workspaces includes connected devices that provide features and benefits for laptops, which are central to modern users’ digital wardrobe. With this in mind, Lenovo also introduced the latest additions to the ThinkPad portfolio: the T490s, T490, T590, X390 and X390 Yoga. (They join more than 140 million ThinkPads that have been sold to date.)

Close-up of screen and keyboard of the Thinkpad T490s with Dolby optional display

Thinkpad T490s with Dolby optional display

Whether it is working on business-critical workflows or interacting on social media, users expect access wherever and whenever they want. All ThinkPad models include high-performance Wi-Fi and optional LTE-A global WWAN capability. The ThinkPad T490 takes roaming connectivity to the next level with CAT16 LTE-A support with the 4×4 UltraConnect antenna configuration for up to Gigabit speeds and maximum signal strength.

The ThinkPad T490s, X390 and X390 Yoga also feature new Wi-Fi 6 Gig+ technology with Bluetooth 5.1 for premium Gigabit wireless connectivity.

For 2019, Lenovo has embraced Intelligent Connectivity principles through a foundational engineering philosophy.

With industry-leading security with ThinkShield, users can confidently work with confidential information. The online world is full of hazards and threats, such as data breaches and stolen identities. Users want their personal information, identity and data to be secure out of the box. In any typical day, a user will most certainly login to their laptop, likely participate in a video conference and perhaps review confidential information.

Close-up of Lenovo fingerprint reader with components floating above keyboard

Lenovo fingerprint reader

The Match-on-Chip fingerprint reader enhances the privacy of fingerprint information by ensuring the biometric image never leaves the chip, thus delivering a more secure identification for login and online transactions.

Close-up of ThinkShutter, with components open and floating over built-in camera

ThinkShutter

ThinkShutter [6], a physical camera cover, available on both RGB and IR webcams, offers a way to protect users from malicious webcam hackers. ThinkPad PrivacyGuard [7] activates screen privacy at the touch of a button. PrivacyAlert can even warn you if someone is snooping over your shoulder.

Users will also notice significant improvements to the ThinkPad BIOS, such as a new modern Graphical User Interface making the BIOS much easier to navigate. Lenovo has also developed a range of new UEFI-based BIOS security and manageability enhancements, providing users and IT administrators with higher levels of security and management capabilities.

One of those is a self-healing feature that is able to revert to a known good backup copy in the event of BIOS corruption or a malicious attack. This is designed to provide customers with a more resilient BIOS and to prevent hackers from infiltrating the lowest level firmware code.

To further enhance the mobile work experience, Lenovo has high-definition displays, such as a new low-power 400 nit FHD display using Low Temperature Polycrystalline Silicon technology to boost brightness with improved battery life. And for the first time in ThinkPad T and X series, Lenovo introduces dual far-field microphones that significantly enhance VOIP conferencing performance, especially for multiple participants and in noisy environments, and Dolby Audio Premium greatly improves sound.

These updated ThinkPad T and X series laptops also include HDR displays with Dolby Vision support available on all T series and the latest 8th Generation Intel Core processors.

Also debuting at MWC: the Lenovo 14w with Windows 10 and Lenovo 14e Chromebook laptops, which are aimed at increasing firstline worker productivity; an all-new ThinkVision M14 mobile display; and X1 ANC Headphones to maximize the flexibility of remote teamwork.

Firstline workers are key contributors within large enterprise segments, such as retail, hospitality, travel and manufacturing. By providing firstline workers with PC devices, such as the Lenovo 14w and 14e Chromebook, companies can improve their collaboration and contribution. Designed with this specific segment of the workforce in mind, the Lenovo 14w and 14e Chromebook, powered by AMD, are built with features to handle the wear and tear of a day on the shop or factory floor.

In the Lenovo 14w with Windows 10, users will find AMD A6-9220c performance in a thin and light package: 17.7mm and 3.39 pounds, with an aluminum top cover. There’s also a 14-inch FHD with IPS touch display; a spill-proof and backlit keyboard; and a 57 Whr battery built to last a full day. It will be available starting in March, with an expected starting price of $299 [8].

The new ThinkVision M14 monitor offers a simple mobile display solution for increased screen real-estate while on the move so users can share content with colleagues and customers. Both USB-C ports can be used as a pass-through when connected to AC power. They can also charge your laptop or simply connect as a second screen. It will be available starting in May, with an expected price of $249 [8].

The X1 ANC Headphone, professionally tuned by Dolby for Lenovo systems, offers enhanced audio capability and noise-cancelling features such as active noise cancellation (ANC) and electronic noise cancelling (ENC), similar to technology used in aviation headsets. The headphones can be used wireless through Bluetooth 5.0, or connected and charged by USB-C. The collapsible design means easy storage and transport. It will be available starting in June, with an expected price of $149 [8].

The following will be available starting in June:

ThinkPad T490s, with an expected starting price of $1279 [8].
ThinkPad T490, with an expected starting price of $999 [8].
ThinkPad T590, with an expected starting price of $1029 [8].
ThinkPad X390, with an expected starting price of $1099 [8].
ThinkPad X390 Yoga, with an expected starting price of $1359 [8].

Find out more through Lenovo’s press release.

[1] All battery life claims are approximate and based on test results using the MobileMark 2014 version 1.5 battery life benchmark test. Actual results will vary, and depend on numerous factors including product configuration and usage, software, operating conditions, wireless functionality, power management settings, screen brightness and other factors. The maximum capacity of the battery will naturally decrease with time and usage. See https://bapco.com/products/mobilemark-2014/ for additional details.

[2] Up to 12 hours of battery life available on the Intel-based IdeaPad S540 and IdeaPad C340, based on MobileMark version 1.5 battery life benchmark test above.

[3] Charged in power-off mode, requires using 65 watt power supply.

[4] Cortana is accessible through the Windows 10 start menu, and Alexa for PC is accessible through Lenovo Vantage during the initial set-up. Alexa is available on select Lenovo PCs in the U.S., U.K. and Germany.

[5] Prices may not include tax and do not include shipping or options and are subject to change without notice; additional terms and conditions apply. Reseller prices may vary. On-shelf dates, size and color options may vary by geography and products may only be available in selected markets. All offers subject to availability. Lenovo reserves the right to alter product offerings, features and specifications at any time without notice.

[6] ThinkShutter physical webcam security is available on all ThinkPad models including both RGB and IR webcam options.

[7] ThinkPad PrivacyGuard is available on the new T490s, T490 and X390, as well as the recently announced ThinkPad X1 Carbon and X1 Yoga.

[8] Pricing and availability may be subject to change and local country configuration.

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New HoloLens 2 gives Microsoft the edge in the next generation of computing

Technology for first-line workers

Information workers — people who do much of their work at a computer to produce words, design things, respond to emails, manage people or make business decisions — have benefited from an explosion of technologies allowing them to learn nearly anything with the touch of a mouse and communicate instantaneously. That’s driven unprecedented productivity gains for individuals and businesses.

But most people don’t work that way. People who use their hands to assemble, care for, repair, troubleshoot or interact with things have too often been an afterthought in this technological revolution. That’s left an enormous opportunity to give first-line workers the technology they need to make similar productivity gains, said Lorraine Bardeen, Microsoft general manager for Dynamics 365 Mixed Reality at Work.

“The first-line workforce in so many companies is vital not only to day-to-day operations, but also in the way they craft their products. And they’re often the majority of employees,” Bardeen said. “And yet they’ve experienced very little of the empowerment that technology has brought to people who work in offices or more traditionally compute-friendly environments.”

When Microsoft started asking companies about how mixed reality could benefit them, the same needs bubbled up across industries. They wanted help connecting workers in remote locations or disparate workplaces with experts to troubleshoot problems, in envisioning how equipment or furniture or physical objects will actually fit in three-dimensional spaces and in training new employees who need their hands free to perform work.

To deliver more out-of-the-box value — in the way that programs like Microsoft Word and Excel helped people find value in a new operating system called Windows — Microsoft has created mixed reality applications for Microsoft Dynamics 365. These allow companies to almost immediately use HoloLens 2 to meet workplace needs without needing to hire a small army of developers.

Dynamics 365 Guides now joins Dynamics 365 Remote Assist and Dynamics 365 Layout as Microsoft’s pioneering mixed reality applications for business. Guides allows companies to move training materials from flat paper and screens into an immersive three-dimensional experience.

“Everyone here wants to be successful, and the ability to get new employees in and make them productive quickly is invaluable,” said Rob Branson, senior director of global technologies and operations for PACCAR ITD, which has worked with an early version of Dynamics 365 Guides.

“If you think about the way adults learn, it’s very visual. And the ability to see step-by-step instructions overlaid on an actual physical object will really accelerate how an employee learns a new task,” he said.

HoloLens 2 was designed with these workers in mind — it’s lighter and far more comfortable than the previous generation of HoloLens, with a more balanced center of gravity, so a person can wear it all day. A new flip-up visor lets workers switch easily between physical and holographic worlds.

YouTube Video

Wearing a device that slips on as easily as a hat, PACCAR employees are able to access step-by-step holographic instructions to guide them through unfamiliar tasks like assembling a truck door. In Dynamics 365 Guides, lighted arrows create a path from each instruction card to the precise hole where a wire needs to be threaded or to the location of the correct tool on the factory floor.

Holographic drawings superimposed on the actual door show how to perform that task and light up structures behind the steel panel that normally can’t be seen without superpowers like X-ray vision.

In industries with aging workforces, there’s also an urgent need to impart workplace wisdom that employees have accumulated through years of apprenticeship or decades on the job to the next generation of workers.

At Alaska Airlines, for instance, it can take roughly two years for a new mechanic to get fully trained and up to speed. The hope is that mixed reality tools might reduce that learning curve significantly. The immersive training environment also resonates with employees who have grown up with video games and nearly instantaneous access to digital information.

“It brings the paper to life,” said Mike Lorengo, director of Architecture and Strategy at Alaska Airlines. “Rather than seeing a flat piece of paper, I’m seeing 3D projected onto an engine.”

Intelligent conversations between people and things

Mixed reality is even more powerful when it takes advantage of the intelligent edge and intelligent cloud’s different capabilities.

In some scenarios, you want to quickly process information on the intelligent edge without sending that data to the cloud, such as in cameras that can alert you to imminent safety risks or algorithms that control braking systems. On a factory floor, not all the data from each sensor on each piece of equipment is relevant at any given time. So running less-complicated AI services on the edge can help filter out irrelevant information or perform tasks that don’t require the power of the cloud.

If you need a hologram to help potential customers envision how a new car or potential remodel will look with different options, a single HoloLens 2 using on-board capabilities in a showroom or living room will offer plenty of computing power and resolution.

But connecting that device to the new Azure Remote Rendering mixed reality cloud service can quickly produce intricate, three-dimensional digital models that begin to rival the sculpted clay or detailed architectural models that a company might spend days or months building today. That simply wouldn’t be possible without the graphics processing power of the cloud.

“Suddenly mixed reality goes from something that’s a novel way to augment what you’re already doing to being able to replace an entire business process — for example, using full digital construction in a way that just couldn’t happen before,’” said White.

PTC’s IoT and mixed reality tools help companies minimize downtime by empowering on-site workers to quickly diagnose and repair machines that are critical to their operations.

PTC, one of Microsoft’s partners, has developed integrated systems that combine IoT edge solutions, the Azure cloud and mixed reality tools to digitally transform businesses of all kinds, from aerospace and defense contractors to clothing brands and life science companies.

Think about a lab technician who comes into work one morning and finds a critical machine that processes blood samples isn’t working, said Jim Heppelmann, president and CEO of PTC.

Several years ago, a blinking light or vague error message might be the only clue to what’s wrong. She’d probably call the manufacturer, who might or might not be able diagnose the problem over the phone. Mostly likely, they’d have to dispatch a repair person for that specialized machine who might or might not work in that city. It could take hours or days of downtime to get it back up and running. Meanwhile, patients worried about their blood results would be left in the dark.

Today, with the ThingWorx for Azure service, she could put on a HoloLens 2 device and see a holographic dashboard with each component’s health and status mapped onto the physical machine. The data collected by tiny IoT sensors and sent to the Azure cloud might diagnose a problem with one of the cartridges. The lab tech could access step-by-step holographic instructions showing her how to open the cover, which lever to flip, how to insert the new part. If she can’t figure it out, a repair expert sitting in the manufacturer’s office in Nebraska could look at a screen, see exactly what she sees through HoloLens 2 and walk her through the job.

“It’s a closed loop between humans and things,” Heppelmann said. “The IoT devices tell me what’s wrong, and the mixed reality solutions allow me to repurpose that blood test technician into someone who’s able to fix a simple problem that saves time and money on airplane tickets and rental cars.”

For any first-line worker who might wear a mixed reality headset for a good portion of the day, the improved comfort and larger field of view in HoloLens 2 — which allows people to see multiple holograms, read text and view intricate details in 3D — will be transformative, Heppelmann said.

“Those two things take HoloLens from a device that’s interesting to play with and prototype with to one that could be put into widespread production in factories, in hospitals, in construction sites today. This is a big step forward,” he said.

Those features are also important to Bentley Systems, another Microsoft partner that develops software for engineers, architects and construction firms building massively complicated infrastructure projects.

When overhauling an urban train station or building a new soccer stadium with lots of moving parts and heavy equipment, looking down to access information on a phone or tablet can be dangerous, said Noah Eckhouse, Bentley senior vice president for project delivery. HoloLens headsets allow workers to access digital information while remaining aware of their physical surroundings.

Through HoloLens, the company’s SYNCHRO software allows workers to zoom in on a particular location on the construction site and access important digital information, like safety guidelines or installation instructions, for that particular job or area. Managers can see in three dimensions what the project is expected to look like two days or three weeks from now — based on constantly changing realities and projections — and anticipate any scheduling conflicts.

“A construction site is like a giant ballet — it’s a very highly choreographed operation with movements of materials and people that all have to exist within a certain space,” he said. “And the plan changes the first day you’re on the job.”

While it might be possible to store and update plans for a two-bedroom bungalow on a single device, it would be impossible to track all the moving parts on a massive infrastructure project without the cloud, Eckhouse said.

By connecting each HoloLens device on a job site to a master model that’s constantly updating in Azure, SYNCRHO ensures that everyone works from the same shared reality, with the latest information to sequence jobs, plan crane movements, track progress and keep workers safe.

“The cloud connectivity is critical because in these large projects the amount of information going back and forth between the field and the engineers and designers is continual,” Eckhouse said. “And the consequences of working on infrastructure projects in the physical world are very real.”

YouTube Video

Bentley Systems is working with HoloLens 2 to merge digital construction models with physical reality and keep large infrastructure projects on track.

Bringing powerful perception tools to the edge

Two defining achievements in computer vision and AI contribute to HoloLens 2’s immersive experience. The ability to interpret physical spaces with semantic understanding allows the device to differentiate between walls and windows or a couch and coffee table. Natural hand-tracking now allows people to grasp, rotate and expand the holograms more instinctively, rather than having to learn gestures that mimic mouse movements.

Those advances are enabled by the fourth generation of Kinect, combined with AI tools that operate on the edge. That depth- and motion-sensing technology was originally developed nearly a decade ago to create a gesture-recognition accessory for Xbox. But the ability to sense depth accurately and pinpoint how human bodies are moving in space turned out to have far broader applications than gaming.

Ocuvera, for instance, is working with Azure Kinect in a system that aims to help prevent the roughly 1 million falls that occur in U.S. hospitals each year, and even more worldwide. It can sense when a patient who needs help walking is trying to get out of bed unassisted, with enough advance warning to alert a nurse to go help.

Using a depth-sensing camera and AI algorithms, the system recognizes patterns of movements before a patient gets out of bed, like sitting up or swinging their legs around. Initial results from pilot studies at 11 clinical sites found that unassisted and unobserved bed exits decreased by more than 90 percent after the technology was implemented.

CEO Steve Kiene said Ocuvera’s team has investigated every depth-sensing camera in the world and even tried to build its own. When it comes to distinguishing whether a patient is moving forward or just rolling over or detecting the first wiggle of a foot, none have come close to the accuracy and resolution of Azure Kinect.

“It’s like looking for tells when you’re playing poker,” he said. “Only Azure Kinect gives us the data to really see what’s going on with a patient in a hospital bed and predict their intent with enough accuracy. When we do a pilot with a hospital, they often tell us that’s just not possible, but then they find out it does work, and they’re amazed. It’s kind of like magic.”

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MWC 2019: Azure IoT customers, partners accelerate innovation from cloud to edge

The Internet of Things (IoT) has expanded the world of computing far beyond mobile and PC, bringing a new and ever-growing class of cloud-connected devices that is on track to reach 20 billion devices by 2020. This year’s Mobile World Congress (MWC) programming reflects this profound shift, where IoT is transforming industries from agriculture to retail, leveraging emerging technologies including AI, Mixed Reality, edge computing, 5G, and more to not only accelerate business but to also address societal issues like improving our global food supply, reducing energy use, and waste.

IoT unlocks the power of the intelligent cloud and intelligent edge, enabling businesses to take informed actions based on real-time insights from any physical part of their business. Customers including Chevron, Volkswagen, Kohler, CBRE, Thyssenkrupp, and more are embracing IoT as critical to their technology portfolio and using it to optimize business processes, create new connected experiences, and manage digital and physical assets at scale.

Today, Microsoft made a series of announcements for new devices and cloud services that will further increase the strategic value of IoT. Microsoft boasts one of the fastest growing IoT partner ecosystems in the market, with 10,000 IoT partners developing intelligent edge to intelligent cloud and 1,500 IoT solutions built by partners.

Through this partner and solution ecosystem, we can jointly serve customers in their mission to find business value from IoT, no matter what their industry or solution needs are.

Announcing new IoT partnerships for global-scale IoT solutions

This week, we are announcing new partnerships to enable global-scale IoT solutions with SAP, Inmarsat, and myDevices.

SAP Leonardo IoT and Azure IoT integration: Today at MWC, we are announcing new integrations between SAP Leonardo IoT and Azure IoT to deliver a complete solution for customers that simplifies the collection and ingestion of data and streams it into familiar business applications that can act on it, such as SAP S/4HANA. The SAP Leonardo IoT will leverage Azure IoT services, including Azure IoT Hub and Azure IoT Edge, to provide access to market leading secure connectivity, powerful Device Management functionality and a global scale data ingestion engine. This joint solution will enable SAP Leonardo IoT to fully manage the physical assets in a secure manner while streaming the data they produce to SAP’s portfolio of fully integrated business applications used by many of the world’s largest companies, ultimately creating improved customer experiences.

We are also adding enterprise-grade capabilities to the edge. Customers can now run SAP Leonardo IoT Edge Business Essential Functions on the highly secure Azure IoT Edge platform deployed on enterprise-ready certified devices. This will enable customers to seamlessly extend their SAP enterprise business processes to the edge, reducing their dependency on latency, bandwidth or connectivity, while creating immersive business experiences that are highly responsive and contextually aware.

Inmarsat and Microsoft collaborate to bring cloud-powered industrial IoT to global supply chain: Inmarsat, a world leader in global, mobile satellite communications services, is collaborating with Microsoft to enable its customers to transfer data collected by their Industrial IoT solutions to the Microsoft Azure IoT Central platform. Azure customers will also be able to access Inmarsat’s global, highly reliable and secure satellite communications network, enabling them to connect their IoT infrastructure to cloud-based applications. The collaboration will initially focus on the delivery of Industrial IoT-based solutions to the agriculture, mining, transportation, and logistics sectors. Customers will gain access to a variety of tools that will help connect anything to anything, bringing together assets in the physical world with applications in the digital world, no matter how remote the location with the power of the intelligent edge.

myDevices to connect LoRaWAN Sensors to Microsoft Azure: myDevices, which designs solutions to help enterprises to quickly design, prototype, and commercialize IoT solutions, today announced a powerful collaboration with Microsoft that empowers users to onboard hundreds of LoRaWAN devices to instantly send data directly to Microsoft Azure. myDevices has amassed one of the most extensive known catalogs of pre-configured LoRaWAN sensors and gateways consisting of nearly 200 different devices from over 50 hardware manufacturers from around the world. The devices range from standard indoor temperature sensors to industrial strength tank monitoring devices and everything in between. All of the sensors and gateways include a scannable QR code that is used with the myDevices’ IoT in a Box mobile application. Scanning the QR code with the app connects the device, decodes the payload, normalizes the data for interoperability, and provides the user with features such as sensor activity logs, time-series visualization charts, sensor maps, customizable alerts, corrective action reports, permission-based user management, white label deployments, and more.

Azure IoT partners and customer solution demos

At MWC we have several partners showcasing Azure IoT solutions in our booth across industries ranging from manufacturing and healthcare to real estate and retail:

  • CBRE, the world’s largest commercial real estate services and investment firm, will be demonstrating CBRE Host. The Host mission is to increase individual well-being, personal productivity and organizational effectiveness through people-led, technology-enabled services. CBRE Host uses Azure Digital Twins to model its workplaces and derive insights about how space is being used.
  • Cradlepoint, the global leader in cloud-delivered LTE and 5G wireless network edge solutions, is partnering with Microsoft to create an integrated solution powered by Azure IoT Central that will make it faster and easier for enterprises to create distributed enterprise IoT solutions. Cradlepoint makes is simple to securely connect, manage, and monitor thousands of IoT devices using a combination of LTE-as-a-WAN and real-time cloud-based management.
  • qiio and Feldschlösschen Breweries, a subsidiary of the Carlsberg Group, will be showcasing an Azure-enabled beer brewer that sends device utilization, health, and performance data to the cloud via the end-to-end IoT solution of qiio. Azure Sphere securely connects the brewer, protecting the device from security breaches, giving Feldschlösschen a peace of mind and useful insights around their operations.
  • Sensoria Health with partner Optima Molliter are solving for health needs with smart aging digital solutions, such as the first smart diabetic footwear product, MOTUS Smart powered by Sensoria, that monitors patient compliance to a clinician’s prescribed mechanical offloading protocol to help reduce the risk of amputations.
  • Toyota Material Handling Europe created new and evolved “lean” processes that leverage AI to help service technicians optimize tasks and lower inefficiencies. Toyota is showcasing an autonomous pallet drone that identifies safety hazards with AI-enabled cameras and processes the data at the edge with Azure IoT Edge to cut down latency and response times.

If you’re at MWC, make sure to stop by our booth 3N30 in Hall 3 to see the demos in person and learn more about the Azure IoT platform.

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Fresh food, faster shopping: Albertsons Companies reimagines supermarkets

Food retail is a complex, competitive business that belies the simple consumer act of buying bananas or avocados. Supply chains must deliver thousands of products with a limited shelf life, and retailers must serve in-store and online customers, all of whom want fresh food and convenient shopping.

Albertsons Companies, the second largest food and drug retailer in the United States, is meeting those challenges with a comprehensive digital strategy. With Microsoft as a partner, the Boise, Idaho-based company is launching cloud-based innovations that optimize operations, personalize promotions, differentiate the business and ultimately make shopping faster and easier for its 35 million weekly customers.

A portrait of Anuj Dhanda.
Anuj Dhanda

“We are reimagining the future to serve customers in a way they want to interact with us across all channels,” says Anuj Dhanda, Albertsons Cos. executive vice president and CIO. “Microsoft’s strengths in technology applied at scale at Albertsons Cos. is a winning combination for a great step up in customer experience and how we run the end-to-end company.”

The retailer operates 20 supermarket banners, including Albertsons, Safeway and Vons, in 35 states and Washington, D.C.

The businesses are exploring how to use computer vision, connected sensors and other artificial intelligence technology to reduce friction in the shopping experience.

The work is part of the company’s growing digital investments, including a redesigned e-commerce platform now on Microsoft Azure for scalability. The retailer has also installed customer Wi-Fi in stores, improved its mobile apps, and expanded services for home and rush deliveries of groceries and Plated meal kits. It expanded options for customers to buy online and pick up in-store. And it launched a pilot last year to deliver deli meals with Grubhub.

Last month, the company announced a 73 percent quarterly increase in e-commerce sales.

“We know our consumers are changing how they interact with us, so we want to move with them and be where they want us to be,” says Ramiya Iyer, Albertsons Cos. general vice president of digital stores and pharmacy. “It’s about advancing choices and making those choices even better.”

The choices include easier gas payments through the pilot program One Touch Fuel. Customers can download an app, store credit card info and then simply tap their phone to pay at a gas station. There’s no need to dip a credit card, enter a ZIP code or go through other pump prompts.

An Albertsons fuel pump.
One Touch Fuel will help customers save time at the gas pump.

Hosted on Azure, the digital innovation saves receipts and can automatically apply discounts from just for U®, the company’s loyalty and digital rewards program. One Touch Fuel is available at 27 of Albertsons Cos.’ nearly 400 gas stations.

“Everybody who uses the app finds it very convenient and likes how it saves time,” says Mark Schumacher, Albertsons Cos. senior director of fuel and convenience.

For workplace efficiency, the retailer uses Microsoft 365 to enable a secure, collaborative environment for store and corporate employees. The intelligent solution provides access to important information like promotions and recalls, leading to better customer service.

The retailer is also leveraging Microsoft’s expertise in data science to streamline its massive supply chain, which involves thousands of manufacturers and growers, 2,000 trucks, 2,280 stores and an average of 50,000 products per store. Data helps the company match supply and demand, keep food fresh, serve customers, and anticipate weather- and event-related impacts.

“Clearly, data is the lifeblood for optimization of the flow, and carrying the widest, smartest variety of products,” says executive vice president and CIO Dhanda.

As data science advances in speed and precision, the company wants to use it for real-time, personalized promotions. So, if you just bought avocados and entered your loyalty number, the retailer might send you a coupon for chips that taste good with avocados – while you’re still in the store.

“The whole idea is that we’re able to create personalized deals for millions of customers based on what they shop for, how they shop and what we believe they would want to consider,” says Dhanda. “We’re using data to get effective and efficient to really meet our customers’ needs.”

All photos courtesy of Albertsons Companies.

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Quartz: A complete guide to Microsoft’s comeback

In 1993, Satya Nadella—then a technical marketing manager—sat in front of a camera for a broadcast about how developers could use Microsoft server products.

The broadcast itself is a relic of its time: developers could call into a live hotline to inquire about Microsoft products (this was before customer support chatbots), Nadella chunked out code on a mechanical keyboard in front of an old CRT screen, and what we call servers today were still lovingly referred to as mainframes. The topic Nadella was talking about, wedged in the middle of the three-hour-long affair, was seemingly mundane: How to make custom inventory software using Excel and a local server.

Missing from the broadcast was any sign that Nadella would, 21 years later, become Microsoft’s CEO, or that the objective of this decades-old video—making it easy for companies to embed Microsoft into their most crucial processes—would become the bedrock of Microsoft’s success today.

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‘Anthem’ launches on Xbox One

Get ready to suit up and start an incredible adventure! Anthem has just launched on Xbox One, and we’ve got the details you need to get a successful head start in this dangerous and beautiful new world.

Javelins

Javelins are at the center of both combat and mobility in Anthem. They’re built to protect you from almost anything the world can throw at you as well as allow you to soar through the sky, swim through underwater tunnels, and unleash your power against enemies.

There are four javelins, the Ranger (the most balanced and versatile suit), Interceptor (an agile melee specialist), Colossus (the hard-hitting tank), and Storm (and elegant long-range fighter), and each has its own specific strengths and weaknesses. You’ll unlock your first at level 2, another at level 8, a third at level 16, and finally, a fourth at level 26.

Anthem

Anthem

Gear and Weapons

Once you’ve unlocked your javelins, you’ll need to add gear and weapons and (if you want) give it a unique look with the game’s customization and personalization options. You can find them in the Forge (accessible at Fort Tarsis or the Launch Bay) under the Loadout and Appearance tabs. You can save multiple loadouts with gear and weapon combinations that may come in handy in specific combat situations.

Gear comes in six rarity levels: Common, Uncommon, Rare, Epic, Masterwork, and Legendary. The rarer the gear, the more powerful it is and the higher the chance it will come with inscriptions (randomly rolled stat boosts and bonuses) or added ability bonuses (you can spot these in orange text on the description).

You’ll very likely spend a great deal of time searching for the gear you need, but keep in mind that crafting is an option, too. You can dismantle and salvage gear you don’t need, take on Challenges, visit the Crafting Shop, and explore the world to find nodes to harvest for crafting materials.

Anthem

Anthem

Once you have the right materials, you can start crafting. Completing Challenges will also help you unlock blueprints, to make exactly what you need. Of course, the rarer the gear, the more difficult the Challenge.

Combat and Combos

Next, it’s time to learn about your javelin’s capabilities, particularly the combinations of moves that lead to powerful and devastating combo attacks. There are two foundations for any successful combo, the primer (generally an elemental attack that inflicts a status effect on your enemies) and the detonator (basically the trigger that sets off the combo).

Keep in mind that the javelin that primes an enemy or group of enemies does not have to detonate it; any member of the squad can. Once it’s been triggered, your enemies will need to be primed again before your squad can use another detonator. And, unsurprisingly, lower level enemies will be much easier to prime than higher level ones.

Anthem

Anthem

Stronger Together

Teamwork is one of the major foundations of Anthem, and the farther you progress in the game the more important it will become. This is especially true for Strongholds, challenging dungeons with multiple objectives to complete in order to progress all the way to a climactic final battle. While Strongholds are the toughest challenges you’ll face, they’ll also give you the greatest rewards. Taking them on with your squad of four increases your likelihood of finding amazing weaponry and gear.

Using a headset and mic with your squad is the easiest way to make the most of everyone’s combat abilities and take out even the strongest enemies. Communicating with one another means lining up the perfect combos, covering teammates under fire, and flanking enemies more effectively.

Unleash Your Power

Now’s your time, Freelancer, so suit up and start exploring the world of Anthem today!

Anthem is available today on Xbox One via the Microsoft Store. Click here for purchase details.

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Teacher Supriya Shivgunde: How Skype in the Classroom brought penguins to my school in India

In my state of Maharashtra, India, the school year starts in June. I was teaching 1st grade class in the village, a rural area, between 2016 and 2017. By the time it was July, we only had three admissions in my classroom.

I started to visit parents and discuss the issue with them: Why are you not sending your child to my school? I came to learn and understand that parents were disappointed with teachers. They believe that teachers from the government school, such as mine, are not well educated and that sending their children to these schools would not lead to sustainable development. Well, all teachers here are post graduates – they completed a professional degree, and yet parents hesitate to send their child to my school. And despite a lack of transportation to schools, parents started sending their kids to the school far away from this village, about two to three kilometers. If I could convince them, parents could bring 14 kids to my closer classroom instead.

I started working with Microsoft tools like PowerPoint. I started to prepare animations on our syllabus. I prepared animated videos. I started to record students’ activities and prepared interesting videos. I started to send these classroom activities to parents.

As a result, kids were happy and started to come to school regularly. In the village area, we are always facing electricity problems and, at times, the internet connection can’t be counted on. Thankfully, I was able to keep working on my laptop. In 2017, I started working with the Microsoft Educator Community, earning my first badge and Certificate of MIE (Microsoft Innovative Educator).

Next, I started a journey with Skype in the Classroom and connected classrooms all over the world. In a textbook, we found a picture of a penguin – my students had never seen penguins before! We had to see more of the, so I looked up a virtual field trip through the Microsoft Educator Community. Using Skype, our class was able to visit a Penguin Park, located in Scotland. It was a great experience for us and my students were excited to see a penguin in their classroom. They started to dance! Meanwhile, parents became convinced and happy that teachers from the government school were trying to develop themselves.

Skype in the Classroom activities helps us explore my classroom activities with other schools. We’ve been arranging lot of classroom activities, including one focused on protecting the environment. We learned to recycle plastic, in a way, by making a lotus out of waste spoons. We did a Skype Lesson related to plastic, in which my students learned how plastic can be harmful to living beings.

The programs also helped me to explore and advance my own skills and interested. I prepared a lesson plan in English and Marathi and published it through the education portal. Now, hundreds of countries and more than 500 schools have virtually traveled through that lesson. It’s my pleasure to teach not only my classroom, but to reach out globally. Technology and social media is making a powerful impact on education and helping to change the minds of parents and students alike. Skype In Classroom helps me to collaborate, communicate, present creativity and pursue critical thinking.

Are you a changemaker like Supriya? Share your story here.

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New AI, mixed reality business solutions lead the way for Microsoft Dynamics 365

Today at Microsoft Business Forward in Paris, France we connected with hundreds of global business leaders to share our vision for Microsoft Business Applications. In addition, I had the privilege to unveil new Dynamics 365 AI and mixed reality applications, and new solutions to help businesses unlock deeper insights from data across their organizations.

The new capabilities we introduce biannually in our October and April releases advance our commitment to remove barriers to innovation and operational excellence; a vision reinforced by amazing stories of companies evolving their business as usual.

More organizations than ever before are deploying Microsoft Business Applications to help foster innovation by unlocking siloed data and enabling a holistic, 360-degree view of the business, customers, and employees. Built on a unified data platform, businesses can apply intelligence across workloads, giving people the ability to reason over data wherever it resides, predict trends, and drive action. And with adaptable business applications, business professionals can build and customize solutions, allowing people and processes to stay ahead of trends and market forces.

Moving business forward with AI, mixed reality, and data insight solutions

Today’s announcements accelerate our vision and the impact we can deliver to customers, building on Dynamics 365 AI and mixed reality solutions announced in September 2018. The following new solutions are reflected in the updated April 2019 release notes available starting today.

Dynamics 365 + AI

This spring, we are continuing to invest in new and expanded data and AI services for unprecedented business intelligence, security, and insight-driven innovation and customer experiences.

Dynamics 365 Customer Insights provide anyone—from non-technical business users to analysts and data scientists—with a deeper understanding of customers, enabling intelligent insights and action that can help you personalize experiences, retain customers, and build loyalty. Tivoli, the Denmark-based operator of the second-oldest operating amusement park in the world, aims to be one of the first organizations to leverage Dynamics 365 Customer Insights. They are working to utilize artificial intelligence and the application to unify guest data siloed across databases, generate actionable insights, engage guests intelligently, and deliver personalized experiences, whether in marketing messages, loyalty offers, or during face-to-face interactions at the park. Dynamics 365 Customer Insights is now available for preview and coming to general availability in April. Visit the Dynamics 365 Customer Insights web page to learn more.

Dynamics 365 customer insights dashboard.
Dynamics 365 Customer Insights

Dynamics 365 Virtual Agent for Customer Service empowers business users to easily create and manage AI-powered virtual agents that resolve routine problems and requests. With an initial focus on customer service, future capabilities will extend virtual agent solutions across a range of customer experience scenarios to automate problem solving. This new cloud service, launching in public preview in April, empowers those closest to the customer to create, deploy, and manage virtual agents that automate solutions to problems without the need for data science or coding expertise. This will help reduce the time and costs to deliver exceptional customer experiences.

Microsoft Virtual Agent product screen shot.
Dynamics 365 Virtual Agent for Customer Service

Dynamics 365 Fraud Protection is a new cloud-based anti-fraud solution for e-commerce merchants designed to drive down fraud loss, increase bank acceptance rates to yield higher revenue, and improve the online shopping experience of its customers. Enterprises will benefit from the same technology deployed within Microsoft to dramatically reduce fraud loss rates and false positive rates while increasing bank acceptance rates, an achievement recognized by The Institute for Operations Research and Management Science (INFORMS) as a finalist for the 2019 Franz Edelman Award for achievements in advanced analytics, operations research, and management science. A public preview will be made available in April 2019.

Dynamics 365 + Mixed Reality

The adoption of mixed reality solutions for Microsoft Business Applications in 2018 has been inspiring, with real-world success in sectors ranging from manufacturing, automotive, and energy, particularly with a field service workforce. Toyota’s North America Production Engineering team has been using Dynamics 365 Layout and Dynamics 365 Remote Assist on Microsoft HoloLens in their North America manufacturing centers. Dynamics 365 Layout can improve business processes in valuable ways, such as the layout of digital twins of equipment on the manufacturing floor for safety and process verification, and creating innovative AR training practices through the use of holographic equipment instead of physical equipment in space. Dynamics 365 Remote Assist is in the early phases of being used to improve safety and reduce costs through the use of remote experts for equipment verification and incident response.

Today we’re announcing that we’re extending our Dynamics 365 mixed reality applications to mobile devices, so businesses can leverage mixed reality technology on devices they already have. Customers continue to tell us that HoloLens is the best mixed reality device for business, and that it’s a breakthrough for their many areas that require heads up, hands free work. But we also know that many employees carry AR-capable phones and tablets everywhere they go. These two new solutions will further enable employees to adopt mixed reality at work, no matter what device they use.

Dynamics 365 Product Visualize (coming to iOS in preview) empowers sellers to showcase and customize products in their actual environment, helping create a shared understanding between buyer and seller to accelerate complex sales processes. In industries like manufacturing, healthcare, and automotive where products are often complex, and highly configurable or simply too cumbersome to carry around, the need for product visualization is key. It builds a buyer’s confidence early in the sales process so costly change orders are reduced, and customer satisfaction is higher. Using Product Visualize, sellers can show products to customers directly within their Dynamics 365 for Sales workflow and spatial and configuration notes are all saved directly within the associated sales opportunity. Since sales commonly requires more than just one individual, sellers can leverage session content directly in Microsoft Teams to improve internal collaboration to deliver customer-oriented solutions that are critical to accelerating the sales process.

Microsoft Dynamics 365 Product Visualize shown on a tablet.
Dynamics 365 Product Visualize

Dynamics 365 Remote Assist for mobile devices (coming to Android in preview) extends the capabilities of Dynamics 365 Remote Assist to Android mobile devices and allows employees to work together from anywhere, empowering technicians to solve problems faster the first time. With Remote Assist, technicians can use either Microsoft HoloLens or an Android mobile device to collaborate with remote experts and troubleshoot issues in context. This latest release of Remote Assist for mobile devices and HoloLens will also include mobile annotations, group calling, deeper integration with Dynamics 365 for Field Service, and improved accessibility features for the HoloLens app.

A man using Microsoft Dynamics 365 remote assist for mobile devices on his phone.
Dynamics 365 Remote Assist for mobile devices

Empowering people with data insights

One of the reasons Microsoft Business Applications are so powerful is the ability to integrate intelligent tools and generate insights from data sourced from every corner of the organization, including customer transactions, marketing engagement, lead generation activities, and financial and operational data. We continually add new capabilities to bring data insights to life, such as the new Microsoft Forms Pro, that will be available in public preview this spring. This enterprise survey tool makes it easy for organizations to collect feedback across customer touchpoints using surveys, quizzes, and polls, correlate the feedback with business transactions, and derive actionable insights from the combined data. Additional details are available via the Microsoft Forms Pro preview.

The momentum continues with enhancements to the Microsoft Power Platform, combining Power BI, PowerApps, Microsoft Flow, and Common Data Service into an unmatched palette of tools to extend, customize, and integrate Dynamics 365 and Office 365 into your environment. These three applications form a framework that allows users to analyze data to gain insights, act on insights to drive intelligent business processes from the apps they build, and automate tasks to lower costs while reducing errors.

Today at Microsoft Business Forward, we shared how Virgin Atlantic is leveraging the Microsoft Power Platform to speed up application development and empower non-developers to create applications and automate workflows. From customer service and gate agents to maintenance crews and operations, teams across the company can leverage PowerApps and an extensible platform to get insights from data, and share those insights across the highly mobile workforce, enabling secure use of data by employees at airports, on planes, and in offices around the world—all with different roles and information requirements.

Teams have consolidated customer data into a single source of truth, providing service agents with a 360-degree view of customer preferences, enabling a travel experience as seamless and enjoyable as possible. On the operational side, the engineering compliance team is using PowerApps to replace paper-based safety and compliance audits. See today’s post to the PowerApps blog for a detailed look at how Virgin Atlantic is reimaging the passenger experience one PowerApp at a time.

Explore the Microsoft Business Applications April 2019 release

We look forward to sharing more updates and customer stories in the weeks and months ahead, including at the Virtual Launch event on April 2nd. In the meantime, view the April 2019 release notes for details about all features releasing from April 2019 through September 2019 for Dynamics 365 and Power Platform.

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New research: Emotion and Cognition in the Age of AI

Given the accelerating pace of change around the globe, the worlds of school and work are undergoing massive transformations. New technologies such as artificial intelligence are empowering today’s students to address big challenges that motivate them, such as reversing climate change and slowing the spread of disease. At the same time, collaboration tools, mixed reality and social media are bringing them closer to one another than ever before.

To successfully navigate these changes and to leverage the opportunities ahead of them, we need to prepare students with the diverse skills they will need in the future.

To better understand how to prepare today’s kindergartners to thrive in work and life, last year we released research about the Class of 2030.

Our findings highlighted two core themes: Student-centric approaches such as personalized learning and the growing importance of social-emotional skills.

Social-emotional skills such as collaboration, empathy and creativity have long been essential, but our research revealed they have become newly important to employers and educators alike. Social-emotional skills are also necessary for well-being, which is a key predictor of academic and employment success.

So this year we decided to dig deeper, to better understand what educators and schools worldwide are doing to enhance students’ skills and well-being and to understand how technology can help. We worked with the Economist Intelligence Unit (EIU) to survey more than 760 educators in 15 countries. From Mexico to Sweden and from Indonesia to Canada, we listened to the voices of educators. We also interviewed leading experts on and reviewed 90 pieces of research.

Click the excerpt above to view the full infographic.


What we learned is that educators around the globe are placing a high priority on student well-being and they are actively seeking ways to nurture it in their classrooms, across the school environment, and in their communities.

According to the survey, 80 percent of educators believe that well-being is critical for academic success, for developing foundational literacies and for cultivating strong communication skills, and 70 percent of educators say well-being has grown in importance for K-12 students during their careers.

At the same time, school systems have not moved as quickly as educators to prioritize well-being. Only 53 percent of educators said their schools have a formal policy in place to support students’ well-being. Individual educators can do great things in their own classrooms. But to impact well-being at scale, systemic approaches are needed.

We identified some common barriers that educators encounter in trying to help improve their students’ well-being:

  • 64 percent of educators said they lack the resources or time to support students’ well-being
  • 71 percent of respondents said changes to enhance student well-being need to be driven by school leaders

And, we asked educators what technologies they find most beneficial in overcoming these barriers. Three areas stood out:

  • 58 percent mentioned immersive experiences that allow students to explore scenarios from the perspective of others, which show strong promise for promoting social-emotional skills, particularly empathy
  • 49 percent cited tools that foster collaboration among students
  • 46 percent of educators favor tools that help collect and analyze data about students’ emotional states

In addition, technology provides the critical scale to take any of these approaches beyond a single classroom.

To help identify best practices, we took a close look at schools where teachers report their students enjoy higher-than-average well-being. We found several common threads. These leader schools are more likely to:

  • Have a formal plan to promote well-being
  • Measure and monitor well-being as well as academic achievement
  • Support inclusive classroom practices that amplify student voice
  • Engage purposefully with the community
  • Take a whole-school approach to professional learning

A complete summary of our research results will be released in March. In the meantime, we invite you to join our free webinar series on Teaching Happiness, starting February 25, 2019, for a broader exploration of the skills that empower students to lead happy and fulfilling lives.

We are excited to be on this journey together with all of you, to learn from you, and to contribute our insights and our technologies to help every student on the planet achieve more.