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What’s new in Microsoft 365: From intelligent tools built on inclusivity to the latest in Windows

As highlighted in the recent release of our 2022 Work Trend Index1, organizations around the world are adapting to new ways of working, which means they’re faced with a new challenge: how to bring together culture, technology, and space to make hybrid work work. The tools we use every day need to be flexible and inclusive to empower people of all different needs to be productive from anywhere, at any time.

This month, we’re adding new features across Microsoft 365 to improve accessibility, support flexible workstyles, streamline routine tasks, and offer more ways to make your voice heard. We’re also launching new capabilities in Windows 11 and Windows 365 to help make hybrid work a little easier. Let’s dive into what’s new.

A more inclusive, seamless working environment

Support neurodiversity in the hybrid workplace

Notification overload can be disruptive, especially for employees with conditions like autism and ADHD. We’ve been working to cut down the noise by providing more ways to customize which notifications Microsoft Teams shows you and when, and new ways to protect time with Microsoft Viva Insights. We’ve also added new capabilities to support and improve reading and writing like text prediction options, voice control tools, and accessible authoring features—great for everyone, but a true game changer for workers with dyslexia and other learning disabilities.

Learn about these features and more intelligent tools to support neurodiversity in the hybrid workplace in our what’s new in Microsoft accessibility for spring 2022 blog.

Mute notifications in a Microsoft Teams meeting.

Create tasks with natural language

The To Do Windows app now supports smart recognition of due dates, reminders, and repeat information from the task title.2 Now you can simply use natural language—like submit project report on Friday or follow up with client on Tuesday at 1 PM—and To Do will automatically recognize and highlight the dates, times, and repeat information and add it to your task accordingly. Update your Windows To Do app to version 2.66 or above to get started.

Get more out of Yammer

We’ve released a series of updates to Yammer that help make it easier to find what you need, share ideas, and customize to your preferences. First, community members can now upvote a response if it’s a helpful or useful contribution to the question, making it easier for others to find answers. You can now also bookmark a conversation to see the post and its replies later. Finally, dark mode for Yammer web will be available soon.

Switch between accounts in Microsoft 365 web apps with a single click

Switching between user accounts can disrupt your flow of work when you need to sign out and sign back in again. Beginning this month, we have started adding support for multiple work and personal accounts on Microsoft 365 web apps in the same browser, enabling you to seamlessly switch between the accounts with a single click. Just add your accounts to the account manager on the top right of a Microsoft 365 web app to get started. Learn more about this new feature in the Tech Community blog Announcing account switching for Microsoft 365 web apps.

Office 365 homepage view demonstrating user account switching feature.

Work securely from anywhere with Windows 11 and Windows 365

Flexible work requires technology that’s built for a hybrid world. Earlier this month, we shared the latest Windows 11 and Windows 365 features that are designed to empower new ways of working. We’re bringing the power of the Microsoft Cloud and familiarity of the PC together, giving you an even more seamless Windows experience without sacrificing security.

Drive productivity and hybrid collaboration with Windows 11

With Windows 11, you can easily organize files you are working with in File Explorer by tagging them as favorites and using tabs to quickly access those you need.

Windows 11 File Explorer screen view demonstrating file organization features, including favorite and recent categories.

New capabilities like automatic framing, voice clarity, background blur, and eye contact create more natural hybrid meeting experiences.3 Live captions provide a more inclusive hybrid work environment for the deaf or hard-of-hearing communities, as well as language learners. Finally, we added snap assist for touch to help people organize windows in predefined layouts on Windows tablets or two-in-ones.

Empower hybrid work with Windows 365, the world’s first Cloud PC

With Windows 365, employees can stream their entire Windows experience from the Microsoft Cloud, enabling them to access their personal settings, apps, and content securely on any device.

Windows 365 Boot enables users to sign in to Windows 365 at start up—no need to sign in to the local operating system first. Windows 365 Switch will enable users to move between the Windows 365 Cloud PC and the local desktop just like they do between different desktops today in the Task switcher. The Windows 365 app provides users with another way to access their Windows 365 Cloud PC from the taskbar or Start menu. And for those times you need to work offline, like on an airplane or in the field, Windows 365 Offline enables uninterrupted work, with an automatic sync as soon as you reconnect.

Windows 365 switch feature that enables users to switch between Windows Cloud PC and local desktop.

Empower IT with modern management

Managing devices for a dispersed workforce and keeping them up to date presents unique challenges for IT departments. To help, we’ve added Windows Autopatch, a new intelligent managed service designed to keep Windows and Office software up to date automatically, to Windows Enterprise E3 at no additional cost. Learn more about this announcement on our Tech Community blog post Get current and stay current with Windows Autopatch.

In addition, we are launching a new communications function in Microsoft Endpoint Manager that empowers IT to send targeted organizational messages directly to employees across various surfaces in Windows 11, including on the desktop or lock screen. Learn about this new cloud-managed capability and more in this Tech Community blog post The endpoint manager’s guide to what’s coming in Windows 11.

Windows 11 feature demonstrating how to send targeted organizational messages directly to employees across various surfaces in Windows 11.

Simplify what it takes to protect your endpoints in the cloud

We announced our vision for advanced endpoint management and shared our plans to introduce a series of premium solutions over time in Endpoint Manager that will help organizations increase endpoint security, improve user experiences, and reduce the cost of ownership of your digital estate. Remote help for Windows is the first of these solutions, launched for general availability on April 5, 2022, and is featured in the new Microsoft Mechanics video about Windows cloud management.

Govern data across your entire data estate

To meet the challenges of today’s decentralized, data-rich workplace, we’re introducing Microsoft Purview—a comprehensive set of solutions that help you understand, govern, and protect your entire data estate. This new portfolio combines the capabilities of the former Azure Purview and the Microsoft 365 Compliance solutions that users already rely on, providing unified data governance and risk management. Learn more about Microsoft Purview in the video Go Beyond with Microsoft Purview.

Empowering the future of modern work

As the future of work unfolds, Microsoft 365 is continuing to help organizations and teams embrace a flexible work model. No solution is better positioned to support the needs of a hybrid workforce than Microsoft 365. Be sure to check back next month, when we’ll be sharing the news from Microsoft Build, our annual developer conference. 


1 2022 Work Trend Index, Microsoft. March 16, 2022.

2 Feature currently available in English (EN-) languages only.

3 Hardware dependent.

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Microsoft fuels digital transformation of supply chains for a resilient and sustainable future

We are excited to share two new investments in Microsoft Dynamics 365 supply chain portfolio that we are launching in preview. We had announced a partnership between FedEx and Microsoft, in January of 2022, to launch a cross-platform, logistics-as-a-service solution for brands. This partnership is now in preview. As e-commerce is exploding, businesses are challenged with growing their brand affinity while operating profitably to meet their consumer expectation like delivering orders in two days and offering a seamless returns experience. To achieve this, we are combining data insights from FedEx with order insights from Dynamics 365 Intelligent Order Management so that brands can optimize their transportation, and proactively overcome delays and disruptions enroute to deliver customer orders on time, in a cost-effective manner.

This partnership will also bring a powerful returns management experience to Dynamics 365, including hassle-free returns options at over 60,000 FedEx drop-off locations, convenient at-home pickups, printer-less QR return labels, and no-box returns. Ultimately, Microsoft and FedEx’s intelligence-driven logistics return services will empower brands with end-to-end visibility of customer returns while also allowing them to update consumers in real-time on the status of their return and refund generation.

Next, we are also excited to announce that we will launch embedded Microsoft Teams collaboration within Dynamics 365 Intelligent Order Management in preview on May 15, 2022. 

Screen shot showing embedded Microsoft Teams in the Intelligent Order Management user interface.

This enables hybrid supply chain teams to seamlessly connect over chat, share screens for discussion, post updates on issues in Teams. On top of improving communications, users will also be able to collaborate by sharing sales orders, return orders, and fulfillment order tracking data more effectively, all without exiting their flow of work within Dynamics 365 Intelligent Order Management. These capabilities help build a hyperconnected business that empowers people to collaborate as one business, everywhere—so people can thrive wherever, and however, they work.

Digital transformation of supply chains

We recommend three initiatives to kick start the digital transformation of your supply chains for a resilient and sustainable future—enhancing supply chain visibility, improving collaborative capabilities for better decision making, and designing sustainable operations with a circular economy in mind. You can achieve this by surrounding your existing supply chain and ERP systems without replacing them. Let us dive deeper into these areas and get a sneak peek into how some of our customers are transforming their supply chains.

Enhancing supply chain visibility

It is easier said than done to get real-time supply chain data across the value chain. At Microsoft, we have been investing in bringing new capabilities within our Dynamics 365 Supply Chain portfolio to market over the last year to really help organizations enhance visibility into every aspect of their value chain.

With the latest enhancements to Inventory Visibility Add-in, a highly scalable microservice for Dynamics 365 Supply Chain Management, companies can pull inventory from multiple third-party systems, allowing them to create a single, global view of all inventories. By creating one pool of global inventory from which all orders can pull, companies can often increase inventory accuracy and thereby maximize sales opportunities. Plus, when coupled with the soft reservation capability, sales order fulfillment can avoid over-selling, effectively mitigating the risk of missed sales opportunities that may challenge some organizations.

Coca-Cola Beverages Africa (CCBA) is the number one Coca-Cola bottler in Africa and the eighth largest globally by revenue.

“CCBA is currently implementing a set of Dynamics products including Dynamics 365 Supply Chain Management with Inventory Visibility, Field Service, and Customer Engagement products. CCBA envisage using Inventory Visibility to provide critical parts availability to field service technicians and to validate in near real-time the sales demands generated from Dynamics Customer Engagement. It will also be a key component of CCBA’s integrated Advance Warehouse Management solution. Eventually, all the orders and inventory journals will be synced or directly created in Dynamics 365 Supply Chain Management for financial and logistics processing.”—Elmar Els, Enterprise and Integration Architect, Coca-Cola Beverage Africa (CCBA).

Improve decision making with enhanced collaboration and a data-first approach

From a commissioned study conducted by Forrester Consulting on behalf of Microsoft in March 2022, we learned that over one-third of supply chain and operations leaders surveyed are taking steps to improve productivity through system and process improvements to mitigate future challenges.1 While it is imperative to generate insights from real-time supply chain data, the ability to act quickly on these insights is a whole different ball game. Organizations need to collaborate effectively across the different functions globally and with external suppliers and logistics partners to proactively overcome disruptions so that the orders can be delivered on time.

From the Forrester study, it’s clear that transformation is taking place across the entire customer journey, with nearly a third of businesses wanting to improve their operating model by making processes more streamlined across the board. To achieve their goals, companies require a tactical focus on being data-driven, improving the customer journey, and driving operational efficiency at scale.1

Peet’s Coffee is a California-based brand that delivers craft coffee and tea. They offer a variety of products—from a single cup to k-cups, capsules to whole beans—for sale in its stores, online, and in the supermarket.

Pre-2020, Peet’s Coffee ran the business on a dated and highly customized, on-premises system and Excel spreadsheets. The company had reached the point where the legacy system was near the end of its life and, after a rigorous software selection process, found Dynamics 365 to be the most comprehensive solution for a multi-channel organization with the best flexibility to adapt to the unique needs of coffee production.

“…Dynamics 365 gives us the cloud-based architecture we require to support the growth requirements of the business. The combination of Dynamics 365, Power Platform, and Azure cloud services provides Peet’s with a scalable and supportable technology foundation for the future.”—Allan Smith, Chief Information Officer, Peet’s Coffee.

By the early days of 2020, Peet’s Coffee had begun a digital transformation process by implementing Dynamics 365 Finance and Dynamics 365 Supply Chain Management. But what Peet’s Coffee couldn’t have planned for was the dramatic shift in demand that stay-at-home orders would create with the onset of the pandemic. Suddenly, Peet’s Coffee saw sales volume from its traditional channels, wholesale and coffee shops, plummet, while direct-to-consumer (DTC) and grocery channel sales surged 2x. Peet’s Coffee radically modified its implementation plan for Dynamics 365 to support immediate business needs. Ultimately, Peet’s Coffee adopted a new business model (DTC) and pivoted to supply grocery demand while successfully completing the implementation.

“…with the pandemic…it has been a heck of a year. I’m pleased with the investments we made. I’m pleased with the Blue Horseshoe relationship. I’m glad Dynamics 365 is live at Peet’s. But I wish we had done it earlier.”—Eric Lauterbach, President, Peet’s Coffee.

Reverse supply chains and circular economies

One way that manufacturing organizations are improving sustainability is by standing up circular economies. Circular economy, or circularity, is rooted in reverse supply chain management, which deals with what happens after a product’s useful life.

Setting up these circular economy flows can be challenging without an agile and composable supply chain management application. The Microsoft Circular Center program uses Dynamics 365 Supply Chain Management and Microsoft Power Platform to facilitate the reuse and recycling of servers and hardware within our datacenters, which is part of our commitment to achieving zero-waste and carbon-negative operations by 2030. To date, the Circular Centers model has achieved 83 percent reuse and 17 percent recycling of critical parts while contributing to the reduction of carbon emissions by 145,000 metric tons CO2 equivalent.

“We were looking for a warehouse management system that would allow us to model all the product flows that we needed while also connecting to datacenters and other systems used to manage our cloud assets. Dynamics 365 had all these functionalities to build exactly what we needed.”—Anand Narasimhan, General Manager of Cloud Supply Chain Sustainability, Microsoft.

Stay agile and resilient

In addition to the new integrations for Dynamics 365 Intelligent Order Management and the customer stories and new features covered here, we are also honored that Gartner® has recognized Microsoft as a Leader in the 2021 Gartner Magic Quadrant™ for Cloud ERP for Product-Centric Enterprises for Microsoft Dynamics 365. To learn more, please check out the Gartner Magic Quadrant and visit our Build a Resilient and Sustainable Supply Chain webinar.

Microsoft Dynamics 365 Supply Chain solutions enable organizations to create a digital supply chain that connects global teams, suppliers, and logistic partners for end-to-end visibility and frictionless collaboration. Our agile and composable Supply Chain solutions unify siloed data sources in real-time to detect opportunities, predict and overcome disruptions, and deliver sustainable competitive advantage. Reach out to learn more or get started with a free trial of Dynamics 365 Intelligent Order Management.


Sources:

1- A commissioned study conducted by Forrester Consulting on behalf of Microsoft. March 2022.

Gartner does not endorse any vendor, product or service depicted in its research publications and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s Research & Advisory organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

GARTNER and MAGIC QUADRANT are trademarks and service marks of Gartner, Inc. and/or its affiliates and are used herein with permission. All rights reserved.

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A vital step at a critical moment: The Declaration for the Future of the Internet

Today, the White House announced that the United States and 60 other governments have signed a new Declaration for the Future of the Internet. As the world grapples with so many technology challenges, this Declaration represents a vital step at a critical moment. At Microsoft, we applaud the White House for its leadership, we are grateful for such broad global support, and we look forward to doing our part in supporting the Declaration’s principles.

As I read through the Declaration, there are few aspects that jump out as not just important but incredibly timely.

First and most broadly, the Declaration, using its own words, “reclaims the promise of the internet in the face of the global opportunities and challenges presented by the 21st century.”

This is precisely what the world needs.

Almost three decades ago when I first joined Microsoft, we all looked at the Internet and saw the promise of the digital age. In hindsight, we were too absorbed by the internet’s promise, and we paid too little attention to the potential pitfalls and even perils that would lie ahead. We collectively did too little to solve problems when they were small, and we failed to foresee the potential use and abuse of the internet by the autocrats of the world. As we approach the start of the second quarter of the 21st century, digital technology has become both the world’s most powerful tool and most formidable weapon.

This is a time for new leadership to reset and reclaim a brighter future for technology that is hardheaded and clear-eyed about the challenges we face. And it’s a time when a realistic grounding in technology challenges can help the world move faster and farther to make real a more optimistic vision for the internet’s future. The Declaration not only speaks to this future but provides with specificity the principles that will be needed to achieve it.

Second, while the Declaration embraces an important variety of critical and even timeless values, I think it’s right that it starts with a focus on human rights. Today’s new Declaration rightly grounds this focus on an explicit reference to the Universal Declaration of Human Rights, adopted when the world’s nations came together in 1948. That Declaration was forged by a generation that had not only witnessed but won the most global and terrible war in human history. World War II had claimed the lives of more than 70 million people, more that 50 million of whom were civilians. The generation that won the war rightly came together a year later to sign the Fourth Geneva Convention and adopt one of the most important advances of the 20th century, the proposition that governments must protect civilians even in a time of war.

Almost 75 years later, our generation is being put to a new test. The war in Ukraine is being fought not only on the ground, in the air, and at sea, but literally on the internet as well. As we reported yesterday, the Russian military is waging the world’s first “hybrid war” by combining cyber and kinetic weapons, and, tragically, it is targeting, destroying and killing Ukrainian civilians. All of this is being coupled with a disinformation battle that is being fought on the internet on a global scale. Today’s new Declaration points not only to the urgent technology issues we must address to grapple with the war in Ukraine, but to the many varied human needs that require our generation to step forward and act collectively to protect human rights on the internet.

Finally, today’s Declaration rightly calls for the protection and strengthening of a multistakeholder system of internet governance. This reflects one of the big differences between the worlds of the 20th and 21st centuries. As technology has evolved, governmental leadership is as important as ever. But governments can neither manage the internet nor solve the world’s greatest problems by acting alone. We need new and innovative internet initiatives that bring governments together with NGOs, academic researchers, tech companies and many others from across the business community.

This decade will require that the tech sector mature and adapt to regulation. We equally will need governments that can work together more cohesively and effectively across borders. Today’s Declaration for the Future of the Internet should help inspire us all to help build a brighter future that will benefit the generations that will come after we are gone.

Any day that brings together so many countries to embrace principles of such vital importance is a good day indeed.

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Microsoft Cloud for Financial Services: New updates to accelerate growth, innovation, connected customer experiences

What’s new: Strengthening of partner opportunities, expansion into new markets, and enhanced customer experience capabilities

Financial services organizations around the world have been focused on how to best accelerate their digital agendas. At the center of this modernization is the need to better serve their clients and empower employees, while at the same time reducing the costs of running their business. And they need to do this quickly.  

The key to digital transformation success is having the ability to make available internal and external data and turn it into analytical and predictive power using cloud and AI innovations.

We designed Microsoft Cloud for Financial Services with those needs in mind and have begun this journey to accelerate transformation in retail banking. Our offering is built on an industry data model to enable institutions to bring data and information flows together with rich insights to enhance customer and employee experiences, optimize business processes, accelerate products to market, and speed time to value. It also comes with a foundation of privacy, security, and regulatory compliance across Microsoft and our partner ecosystem. 

We’re continually expanding our Microsoft Cloud for Financial Services offering to help more customers take advantage of these capabilities and drive innovation for responsible growth. To that end, we are excited to share our latest milestones including our partner momentum, expanded market availability, and enhanced capabilities for creating more connected and differentiated customer experiences.

Growth of our partner ecosystem 

Our partner ecosystem has been a key component to the success and scalability of Microsoft Cloud for Financial Services. Our partners are dedicated to better serve customers by helping provide more integrated solutions that reduce risk across the ecosystem, identify new opportunities for innovation, and decrease time to market.  

Since Microsoft Cloud for Financial Services became generally available in November 2021, we’re thrilled with the interest and support from leading system integrators (SIs) and independent software vendors (ISVs) to extend its capabilities. We’ve further partnered with organizations including Accenture, ArganoArbela, ASC, Bambu, BioCatch, Mambu, PwC, Seismic, and Thought Machine to develop joint solutions that deliver a differentiated customer experience, empower employees, and manage enterprise risk with solutions built on our offering. To date, we now have more than 90 partners in our program and more than 25 solutions built on Microsoft Cloud for Financial Services that our customers can take advantage of for their unique needs.

Expanding availability

Microsoft is committed to supporting customers around the globe. Previously available in Canada, the United States, and the United Kingdom, we’re expanding our offering to include another nine countries—Australia, France, Germany, Ireland, Italy, Mexico, the Netherlands, New Zealand and Switzerland.  

Further, as part of our commitment to providing a complete product experience, Microsoft Cloud for Financial Services is now available in six languages: Dutch, English, French, German, Italian, and Spanish. We have plans to continue to extend our cloud presence in many more markets and languages in the coming months. 

Enhanced customer experiences capabilities

The key to great customer engagements is to continuously improve offerings that add value to the banking experience and more seamlessly connect people, processes, and systems. In our new release, and based on customer feedback, we have focused on continued improvements to Microsoft Cloud for Financial Services’ banking customer engagement capability to deliver differentiated customer experiences.

This capability connects the banking value chain and helps agents personalize every customer interaction with financial understanding to engage with customers on their preferred channel. It intelligently manages service journeys across channels, helping reduce churn and time to resolution. A key new feature, now available in preview for the United States and the United Kingdom markets, is Intelligent Appointments.

The benefits of Intelligent Appointments

Intelligent Appointments are designed to provide customers and banking contact centers with a meeting scheduling experience, online or in-person, that easily and quickly matches the customer’s financial needs with a relevant advisor who is skilled, available, and ready to offer meaningful interactions. This feature leverages Universal Resource Scheduling and the financial services data model for results while connecting seamlessly with Microsoft Exchange and Microsoft Teams.

It’s also incredibly easy to set up a smart scheduling experience using Intelligent Appointments. As shown in this visual, process automation is key to offering flexible scheduling, providing anytime, anywhere access, and ensuring that the needs of the business and customer are met:

We are excited about how this series of updates builds on our strong foundation, and for our continued future investment in the financial services industry. 

Learn more

To learn more and continuously stay informed about Microsoft Cloud for Financial Services, visit our website.

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Accelerating payments modernization in the cloud with SWIFT

A person looking at a phone.

Over the last few years, financial institutions have been through seismic changes in the global economy. Among them has been the rapid increase and adoption of digital payment methods and the emergence of new cloud-native payment providers. To keep pace and unlock new value, these institutions are prioritizing the need to modernize their payment infrastructures to enhance the customer experience and support industry initiatives like open banking, real-time payments, and ISO20022 migration without compromising security and compliance.

In the payments and financial messaging area, SWIFT is a fundamental player, responsible for a daily average of 42 million messages. At Sibos 2019, Microsoft announced the first-ever successful public cloud-based, end-to-end payment transaction using SWIFT connectivity on Microsoft Azure, as part of our broader investment in payments.

This proof of concept by Microsoft Treasury included hosting their entire payment infrastructure on Azure—including their back-office payment infrastructure, Logic Apps connectivity solution, and SWIFT messaging infrastructure.

Since then, Microsoft has been working closely with SWIFT at a strategic level to architect its virtual connectivity solutions on Azure. With the completion of successful pilots with a range of financial institutions, the results of these investments are now coming to market.

This new solution, called Alliance Connect Virtual, will be available for customers to deploy in Azure in 2022, as a phased launch together with SWIFT. The first release is available now and the next release will follow later this year. Alliance Connect Virtual will enable financial institutions to accelerate their payments modernization strategy to reduce their on-premises footprint, rationalize the total cost of ownership, and rapidly deploy cloud-based payments architecture with the added operational, security and intelligence benefits the Microsoft Cloud offers. We have created a set of reference architectures for our customers to use as guidance in their deployments as well as Azure Policies to simplify meeting security requirements for SWIFT. Sophie Racquet, Head of Alliance Connect and Digital Connectivity Product Management at SWIFT states:

“Launching Alliance Connect Virtual marks a major milestone in supporting our customers’ journey to the cloud. Whether in the cloud or on-premises, our community will be able to experience the same level of security, reliability and availability, and attest their CSP compliance too. We’ve received overwhelming positive feedback from our pilot customers so far and I’m looking forward to our phased launch throughout 2022.”  

Bank of New York Mellon (BNY Mellon) was instrumental in the first public cloud connectivity pilot and is already using Azure-based SWIFT solutions for wire payments with Microsoft’s Treasury division. The company’s Treasury Services group, which delivers global payments, trade services, and cash management, provides payments services for Microsoft Treasury. Saket Sharma, Chief Strategy and Digital Officer for BNY Mellon Treasury Services gave his perspective on the reason for pioneering SWIFT connectivity in the cloud with Microsoft:

“As we continue to concentrate on enhancing the resiliency and capacity of our payments and broader financial market infrastructure through digitization, Microsoft Treasury and Azure have been critical collaborators with BNY Mellon in advancing this agenda. We continue to work together closely, remaining focused on providing always-on payment services and accelerating delivery of new capabilities to clients around the world.” 

Anita Mehra, Corporate Vice President of Global Treasury and Financial Services at Microsoft also shared her view on the collaboration:

“We are thrilled to partner with SWIFT in bringing their Alliance Connect Virtual offering to the Azure public cloud. This allows Microsoft Treasury, an early adopter of SWIFT, to continue our focus on security, compliance & resiliency of customer data.”

SWIFT connectivity on Azure goes further than simply translating an on-premises service to one that runs in the cloud. Microsoft will be offering additional value-add services to support our customers which will include unique seamless integration capabilities with back-end systems and support to the ISO20022 migration initiative (using Azure Logic Apps), and an automated and seamless approach to ensure compliance with SWIFT’s Customer Security Programme “CSP” (using Azure Policy solution for SWIFT CSCFv2022).

Microsoft partners with a range of leading global systems integrators in the financial services industry. To help customers take advantage of the new SWIFT connectivity solution on Azure, we’ve worked with Capgemini, Microsoft’s 2021 Partner of the Year for Financial Services, to build services to help financial institutions with the migration of their current SWIFT infrastructure, including Alliance Access, Alliance Messaging Hub (AMH) or AutoClient, to enable rapid deployment of the SWIFT connectivity solutions on Azure. Jeroen Holscher, Head of Global Payments at Capgemini Financial Services shares his perspective:

‘’Our long-standing strategic partnership with Microsoft and SWIFT’s payments technology is the perfect union to help our customers rapidly transition from on-premise to cloud. Together, we have built a strong framework for enterprises to mitigate risk, reduce TCO, drive innovation at scale, and achieve operational efficiencies. We are very excited to collaborate with Microsoft and support our client portfolio across the banking, financial and other industries to help them build a future-ready business for tomorrow.’’ 

At Microsoft, we want to ensure that every organization has the digital capability required to succeed going forward and are committed to helping our financial services customers improve time to value, reduce costs, increase agility, and accelerate innovation for sustainable growth. This latest initiative with SWIFT highlights that commitment, and we look forward to the value it will bring to drive innovation for our mutual customers and the financial services industry.

Additional Microsoft resources

Learn more information about architectural guidance for the deployment of Alliance Connect Virtual on Azure today. And to access additional resources and learn how financial services organizations are transforming digitally using technologies and solutions from Microsoft and our partners, visit our banking, capital markets, insurance, and Microsoft Cloud for Financial Services home pages.

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AI-enabled robotic boat cleans up harbors and rivers to keep plastic trash out of the ocean

Millions of tons of plastic trash float down polluted urban rivers and industrial waterways and into the world’s oceans every year. Now a Hong Kong-based startup has come up with a solution to help stem these devastating flows of waste.

A small boat on the water with a city skyline in the background.
An early prototype navigates Hong Kong harbor. Photo: Clearbot.

Open Ocean Engineering has developed Clearbot Neo – a sleek AI-enabled robotic boat that autonomously collects tons of floating garbage that otherwise would wash into the Pacific from the territory’s busy harbor.

After a long developmental phase, its creators are planning to scale up and have fleets of Clearbot Neos cleaning up and protecting waters around the globe.

The United Nations estimates that as much as 95% of plastic pollution in the world’s seas gets there via 10 major rivers, eight of which are in Asia.

And there are fears that the volume of plastic trash flowing into marine environments could nearly triple by 2040, adding 23 to 37 million metric tons into the oceans per year. That would be equivalent to about 50 kgs of plastic garbage per meter of coastline worldwide.

“If we clean up our rivers and harbors, we are helping to clean up our oceans,” says Clearbot Neo’s co-creator Sidhant Gupta.

At just three meters long and pushed along by a solar battery-powered electric motor, the Clearbot Neo systematically moves up and down designated sections of water – much like how a household robot cleaner moves across a living room floor.

Unlike other and much larger marine trash collection solutions that are tackling pollution on the high seas, the compact nature of the Clearbot Neo makes it ideal for harbor, canal and river use.

It skims the surface and scoops up floating trash onto an on-board conveyer belt fitted near its bow between its dual hulls and into a holding bin near its stern.

Clearbot Neo uses AI to recognize and log the types of trash it collects and were.

It can bring in as much as a metric ton of refuse per day for recycling or disposal. And when fitted with a bespoke boom, it can tackle localized oil and fuel spills by collecting up to 15 liters of pollutant a day.

But this is more than just a simple clean-up machine. It also collects masses of data in the cloud using a two-camera detection system.

One camera surveys the water’s surface so the bot can identify rubbish and avoid marine life, navigational hazards and other vessels – making it safe and versatile for river and harbor work.

Garbage floating in water with computer graphics on the image.
With AI, Clearbot can identify and log the trash it collects. Photo: Clearbot.

The second camera photographs each piece of trash that lands on the conveyor belt and transmits its image and GPS location to the company’s data compliance system, which is hosted on Microsoft’s Azure platform.

When this data is put together with variables, like sea current and tide information, environmentalists and marine authorities have a head start on identifying the sources of the trash. Water quality data is also fed into the cloud.

Computer engineers Gupta and Utkarsh Goel founded their startup and began working on their Clearbot solution shortly after graduating from Hong Kong University in 2019.

Their inspiration came during a trip to the Indonesian vacation island of Bali where they witnessed how local workers would take to the water every day in small boats and even on surfboards to manually fish trash out of the sea to keep the shoreline and beaches safe and clean for tourists.

That got the two partners thinking: How could this slow and cumbersome process be automated?

Gupta and Goel developed a basic aluminum prototype in Bali and upon their return to Hong Kong, upgraded to a fiberglass version. A series of prototypes followed with the sleek Clearbot Neo being the latest model.

Two men sitting together.
Clearbot’s creators Sidhant Gupta (left) and Utkarsh Goel (right). Photo: Clearbot.

The most challenging part of the project was developing an AI model that could detect and identify waste in the water.

“We simply didn’t have the computing power available to train, run and test the models,” Gupta says. “This is exactly where Azure comes in. We ended up getting an AI for Earth grant from Microsoft in Spring 2020, and over the next year developed the AI model entirely on the Azure platform.

“It took a while because initially we didn’t have enough data to reasonably train it, but very quickly we ended up building out a model. We then put it on the robot and started training it for path planning, collecting waste and generating data.”

With the aid of GPS, Clearbot Neo can simultaneously clear the trash and produce a data point for each and every item collected — information that includes location, size, type, material and weight. After every mission, Azure’s AI capabilities have already classified the Clearbot Neo’s haul and added it to a growing database.

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Math Assistant in OneNote helps students get ahead

Since the return to in-person learning, educators have been working to evaluate students’ knowledge levels compared to pre-pandemic benchmarks, along with how to help students catch up, keep up, and get ahead. To support these efforts, Microsoft Education has commissioned a series of “Accelerate Learning Kits” to introduce teachers to free and easy-to-use tools and features that can help every learner achieve more.

Each kit includes a paper, an infographic, and a topic abstract focusing on how teachers and students can use specific education products and features, in various scenarios, to ensure every learner can fully participate in learning now and develop skills needed for the future.

In this, the first of five posts highlighting the individual kits, we’ll take a look at “Accelerate Learning with Workplace Math Skills” to see how Math Assistant in OneNote for Education provides multiple accessible methods for students to write, solve, and practice equations.

A recent report1 that focused on the impact of the pandemic on literacy and math skills in students from kindergarten through eighth grade showed that while literacy skills were “modestly” impacted, math skills were “substantially” impacted. Results for schools in low socio-economic status areas showed larger skills gaps, exacerbating historical racial and economic inequities. 

Equity is top of mind for educators, and it’s clear that focusing on math skills is key to not only addressing inequities in the education system, but in the areas of employment and lifetime earning power as well. Math skills are incredibly important for employment in STEM, and these careers make up 23 percent of the current U.S. workforce and offer a higher median salary than other vocations. The number of STEM jobs is also growing annually.2 So, closing the gap for students in traditionally disadvantaged groups can have positive effects well beyond academic performance, including increased diversity in STEM companies and prospects of higher earnings over the course of students’ lifetimes. 

“Our economy depends on math and science literacy. This is not only a concern for those with careers in those topics but also for the public at large.” — Julia Phillips, National Science Board.

Learning gaps can be narrowed using tools that empower students to learn in more personalized and self-directed ways. For example, Math Assistant in OneNote for Education provides multiple input options (digitally inked or typed); the ability to have equations read aloud in multiple languages; step-by-step process explanations; and student-created practice quizzes. All of these features are free and built in to OneNote, which means no additional downloads. To support learners who may move between internet connected and unconnected locations, key features work online and offline.

The way Math Assistant works is that with just a few clicks, students can write or type an equation, get detailed help showing the correct process to solve it, and generate similar questions to practice the concepts.

One of the most challenging aspects of math for many students is understanding the steps to go from equation to solution. “Show Steps” in Math assistant breaks down each part of the process, with text explanations that show each operation in detail. Additionally, students can use the built-in Immersive Reader to hear the equation and solution steps read aloud.

This is much like how Reading Coach in Microsoft Teams provides students with the ability to build skills on their own, with self-directed, non-stigmatizing practice and exercises in a safe and secure environment.

We know that potential is equally distributed, but opportunity is not. So, tools like Math Assistant can make a difference in the effort to close the opportunity gap and accelerate learning for all. When all students have the ability to practice with support, self-assess their skills, and review their actions to improve, they feel more confident in their abilities and in more control of their learning.

Get the full “Accelerate Learning with Workplace Math Skills” paper, view the Abstract and Infographic, and look for the next post in the “Accelerate Learning Kits” series, coming soon!

EdSurge

2 The STEM Labor Force of Today

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Save the date: Xbox & Bethesda Games Showcase streaming to you Sunday, June 12

Today, we are excited to announce that the Xbox & Bethesda Games Showcase will stream on Sunday, June 12 at 10 a.m. PT. This show will feature amazing titles coming from Xbox Game Studios, Bethesda, and our partners around the world.

The Xbox & Bethesda Games Showcase will include everything you need to know about the diverse lineup of games coming soon to the Xbox ecosystem, including upcoming releases to Game Pass on Xbox and PC.

The Xbox & Bethesda Games Showcase will be streamed on a variety of outlets, in over 30 languages. You can choose where you want to tune in from:

We’ll see you on Sunday, June 12 at 10 a.m. PT.

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The hybrid war in Ukraine

Today, we released a report detailing the relentless and destructive Russian cyberattacks we’ve observed in a hybrid war against Ukraine, and what we’ve done to help protect Ukrainian people and organizations. We believe it’s important to share this information so that policymakers and the public around the world know what’s occurring, and so others in the security community can continue to identify and defend against this activity. All of this work is ultimately focused on protecting civilians from attacks that can directly impact their lives and their access to critical services.

Starting just before the invasion, we have seen at least six separate Russia-aligned nation-state actors launch more than 237 operations against Ukraine – including destructive attacks that are ongoing and threaten civilian welfare. The destructive attacks have also been accompanied by broad espionage and intelligence activities. The attacks have not only degraded the systems of institutions in Ukraine but have also sought to disrupt people’s access to reliable information and critical life services on which civilians depend, and have attempted to shake confidence in the country’s leadership. We have also observed limited espionage attack activity involving other NATO member states, and some disinformation activity. 

As today’s report details, Russia’s use of cyberattacks appears to be strongly correlated and sometimes directly timed with its kinetic military operations targeting services and institutions crucial for civilians. For example, a Russian actor launched cyberattacks against a major broadcasting company on March 1st, the same day the Russian military announced its intention to destroy Ukrainian “disinformation” targets and directed a missile strike against a TV tower in Kyiv. On March 13th, during the third week of the invasion, a separate Russian actor stole data from a nuclear safety organization weeks after Russian military units began capturing nuclear power plants sparking concerns about radiation exposure and catastrophic accidents. While Russian forces besieged the city of Mariupol, Ukrainians began receiving an email from a Russian actor masquerading as a Mariupol resident, falsely accusing Ukraine’s government of “abandoning” Ukrainian citizens.

The destructive attacks we’ve observed – numbering close to 40, targeting hundreds of systems – have been especially concerning: 32% of destructive attacks directly targeted Ukrainian government organizations at the national, regional and city levels. More than 40% of destructive attacks were aimed at organizations in critical infrastructure sectors that could have negative second-order effects on the Ukrainian government, military, economy and civilians. Actors engaging in these attacks are using a variety of techniques to gain initial access to their targets including phishing, use of unpatched vulnerabilities and compromising upstream IT service providers. These actors often modify their malware with each deployment to evade detection. Notably, our report attributes wiper malware attacks we previously disclosed to a Russian nation-state actor we call Iridium.

Today’s report also includes a detailed timeline of the Russian cyber-operations we’ve observed. Russia-aligned actors began pre-positioning for conflict as early as March 2021, escalating actions against organizations inside or allied with Ukraine to gain a larger foothold into Ukrainian systems. When Russian troops first started to move toward the border with Ukraine, we saw efforts to gain initial access to targets that could provide intelligence on Ukraine’s military and foreign partnerships. By mid-2021, Russian actors were targeting supply chain vendors in Ukraine and abroad to secure further access not only to systems in Ukraine but also NATO member states. In early 2022, when diplomatic efforts failed to de-escalate mounting tensions around Russia’s military build-up along Ukraine’s borders, Russian actors launched destructive wiper malware attacks against Ukrainian organizations with increasing intensity. Since the Russian invasion of Ukraine began, Russian cyberattacks have been deployed to support the military’s strategic and tactical objectives. It’s likely the attacks we’ve observed are only a fraction of activity targeting Ukraine.

Microsoft security teams have worked closely with Ukrainian government officials and cybersecurity staff at government organizations and private enterprises to identify and remediate threat activity against Ukrainian networks. In January of this year, when the Microsoft Threat Intelligence Center (MSTIC) discovered wiper malware in more than a dozen networks in Ukraine, we alerted the Ukrainian government and published our findings. Following that incident, we established a secure line of communication with key cyber officials in Ukraine to be sure that we could act rapidly with trusted partners to help Ukrainian government agencies, enterprises and organizations defend against attacks. This has included 24/7 sharing of threat intelligence and deployment of technical countermeasures to defeat the observed malware.

Given Russian threat actors have been mirroring and augmenting military actions, we believe cyberattacks will continue to escalate as the conflict rages. Russian nation-state threat actors may be tasked to expand their destructive actions outside of Ukraine to retaliate against those countries that decide to provide more military assistance to Ukraine and take more punitive measures against the Russian government in response to the continued aggression. We’ve observed Russian-aligned actors active in Ukraine show interest in or conduct operations against organizations in the Baltics and Turkey – all NATO member states actively providing political, humanitarian or military support to Ukraine. The alerts published by CISA and other U.S. government agencies, and cyber-officials in other countries, should be taken seriously and the recommended defensive and resilience measures should be taken – especially by government agencies and critical infrastructure enterprises. Our report includes specific recommendations for organizations that may be targeted by Russian actors as well as technical information for the cybersecurity community. We will continue to provide updates as we observe activity and believe we can safely disclose new developments.

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MoLeR: Creating a path to more efficient drug design

Drug discovery has come a long way from its roots in serendipity. It is now an increasingly rational process, in which one important phase, called lead optimization, is the stepwise search for promising drug candidate compounds in the lab. In this phase, expert medicinal chemists work to improve “hit” molecules—compounds that demonstrate some promising properties, as well as some undesirable ones, in early screening. In subsequent testing, chemists try to adapt the structure of hit molecules to improve their biological efficacy and reduce potential side effects. This process combines knowledge, creativity, experience, and intuition, and often lasts for years. Over many decades, computational modelling techniques have been developed to help predict how the molecules will fare in the lab, so that costly and time-consuming experiments can focus on the most promising compounds.

Diagram illustrating the process of drug discovery. It uses icons for the various stages, and arrows to show how drug discovery projects progress. The bottom section of the diagram shows the human-led approach, which includes
Figure 1: Classic human-led drug design (bottom) is an iterative process of proposing new compounds and testing them in vitro. As this process requires synthesis in the lab, it is very costly and time consuming. By using computational modelling (top), molecule design can be rapidly performed in silico, with only the most promising molecules promoted to be made in the lab and then eventually tested in vivo.

The Microsoft Generative Chemistry team is working with Novartis to improve these modelling techniques with a new model called MoLeR. 

“MoLeR illustrates how generative models based on deep learning can help transform the drug discovery process and enable our colleagues at Novartis to increase the efficiency in finding new compounds.”

Christopher Bishop, Technical Fellow and Laboratory Director, Microsoft Research Cambridge

We recently focused on predicting molecular properties using machine learning methods in the FS-Mol project. To further support the drug discovery process, we are also working on methods that can automatically design compounds that better fit project requirements than existing candidate compounds. This is an extremely difficult task, as only a few promising molecules exist in the vast and largely unexplored chemical space—estimated to contain up to 1060 drug-like molecules. Just how big is that number? It would be enough molecules to reproduce the Earth billions of times. Finding them requires creativity and intuition that cannot be captured by fixed rules or hand-designed algorithms. This is why learning is crucial not only for the predictive task, as done in FS-Mol, but also for the generative task of coming up with new structures. 

In our earlier work, published at the 2018 Conference on Neural Information Processing Systems (NeurIPS), we described a generative model of molecules called CGVAE. While that model performed well on simple, synthetic tasks, we noted then that further improvements required the expertise of drug discovery specialists. In collaboration with experts at Novartis, we identified two issues limiting the applicability of the CGVAE model in real drug discovery projects: it cannot be naturally constrained to explore only molecules containing a particular substructure (called the scaffold), and it struggles to reproduce key structures, such as complex ring systems, due to its low-level, atom-by-atom generative procedure. To remove these limitations, we built MoLeR, which we describe in our new paper, “Learning to Extend Molecular Scaffolds with Structural Motifs,” published at the 2022 International Conference on Learning Representations (ICLR)

The MoLeR model

In the MoLeR model, we represent molecules as graphs, in which atoms appear as vertices that are connected by edges corresponding to the bonds. Our model is trained in the auto-encoder paradigm, meaning that it consists of an encoder—a graph neural network (GNN) that aims to compress an input molecule into a so-called latent code—and a decoder, which tries to reconstruct the original molecule from this code. As the decoder needs to decompress a short encoding into a graph of arbitrary size, we design the reconstruction process to be sequential. In each step, we extend a partially generated graph by adding new atoms or bonds. A crucial feature of our model is that the decoder makes predictions at each step solely based on a partial graph and a latent code, rather than in dependence on earlier predictions. We also train MoLeR to construct the same molecule in a variety of different orders, as the construction order is an arbitrary choice. 

Animation showing a
Figure 2: Given a latent code, that may either come from encoding a molecule or sampling from the prior distribution, MoLeR learns to decode it step-by-step. In each step, it extends a given partial molecule by adding atoms, bonds, or entire structural motifs. These choices are guided by graph neural networks (GNNs) trained on construction sequences for molecules in the training dataset. 

As we alluded to earlier, drug molecules are not random combinations of atoms. They tend to be composed of larger structural motifs, much like sentences in a natural language are compositions of words, and not random sequences of letters. Thus, unlike CGVAE, MoLeR first discovers these common building blocks from data, and is then trained to extend a partial molecule using entire motifs (rather than single atoms). Consequently, MoLeR not only needs fewer steps to construct drug-like molecules, but its generation procedure also occurs in steps that are more akin to the way chemists think about the construction of molecules. 

Diagram with two parts (left and right), with an arrow pointing from left to right. The left part shows a molecule, while the right part shows the same molecule divided into chunks representing groups of atoms, which are formed by removing some of the bonds from the original molecule. Each chunk in the right part of the figure has a box around it.
Figure 3: Motif extraction strategy applied to Imatinib (a drug developed by Novartis, shown on the left) converts it into a collection of common building blocks and individual atoms (shown on the right, with motifs in red boxes and remaining atoms in blue ones). 

Drug-discovery projects often focus on a specific subset of the chemical space, by first defining a scaffold—a central part of the molecule that has already shown promising properties—and then exploring only those compounds that contain the scaffold as a subgraph. The design of MoLeR’s decoder allows us to seamlessly integrate an arbitrary scaffold by using it as an initial state in the decoding loop. As we randomize the generation order during training, MoLeR implicitly learns to complete arbitrary subgraphs, making it ideal for focused scaffold-based exploration. 

Diagram showing a 5x5 grid, with each cell depicting one molecule. The molecule in the middle has a box around it. All the molecules are different, but relatively similar, and all contain a particular substructure, which is marked in red.
Figure 4: Given a molecule (shown in the box in the center) containing a particular scaffold of interest (highlighted in red), MoLeR can traverse its scaffold-constrained latent space, and propose “neighbors” of the given molecule that have similar structure and properties. 

Optimization with MoLeR

Even after training our model as discussed above, MoLeR has no notion of “optimization” of molecules. However, like related approaches, we can perform optimization in the space of latent codes using an off-the-shelf black-box optimization algorithm. This was not possible with CGVAE, which used a much more complicated encoding of graphs. In our work, we opted for using Molecular Swarm Optimization (MSO), which shows state-of-the-art results for latent space optimization in other models, and indeed we found it to work very well for MoLeR. In particular, we evaluated optimization with MSO and MoLeR on new benchmark tasks that are similar to realistic drug discovery projects using large scaffolds and found this combination to outperform existing models. 

Outlook

We continue to work with Novartis to focus machine learning research on problems relevant to the real-world drug discovery process. The early results are substantially better than those of competing methods, including our earlier CGVAE model. With time, we hope MoLeR-generated compounds will reach the final stages of drug-discovery projects, eventually contributing to new useful drugs that benefit humanity.