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Xbox expands voice capabilities with Google Assistant

On Team Xbox, we put customer choice at the forefront of our decision making and regularly use community feedback to help guide the experiences we deliver to gamers. One piece of feedback we’ve heard loud and clear is that you’ve wanted more options for using digital assistants to interact with your Xbox.

Based on your feedback, we expanded our voice command capabilities with the release of the Xbox Skill for Alexa and Cortana last fall. We are excited to announce we’re further expanding our digital assistant capabilities on Xbox One with the Xbox Action for the Google Assistant. The new Xbox Action for the Google Assistant releases to public beta on Xbox One today and is available to all customers in English during the beta period. Google and Xbox are working together to expand language support before launching more broadly to the Xbox community later this fall.

With the release of the Xbox Action for the Google Assistant, you can now interact with your Xbox One in even more ways using just your voice, including the ability to turn your console on and off, launch games and apps, play and pause videos, and more, from the Google Assistant and Home-enabled devices, as well as the Google Assistant apps on iOS and Android.

Here’s how to get started with the beta:

  1. Join our Google Group with the Google Account you intend to use
  2. Sign into your Xbox
  3. In the Google Home app for iOS or Android:
    1. Tap “+ Add”
    2. Tap “Set up device”
    3. Tap “Have something already set up?”
    4. Search for and select “[beta] Xbox”
  4. Sign in with the Microsoft account you use on Xbox
  5. Follow the instructions to link your Xbox and give it a device name
“Hey Google, play Gears 5 on Xbox.”

Once you’re all set up, here are a few actions you can try to get you started with controlling your Xbox One with Google Assistant:

  • “Hey Google, play Gears 5 on Xbox.”
  • “Hey Google, turn on Xbox.”
  • “Hey Google, turn off Xbox.”
  • “Hey Google, launch YouTube on Xbox.”
  • “Hey Google, pause on Xbox.”
  • “Hey Google, resume on Xbox.”
  • “Hey Google, volume up on Xbox.”
  • “Hey Google, take a screenshot on Xbox.”

You’ll notice the default device name for Xbox consoles is “Xbox”; however, you can change the device name for your smart home commands at any time in the Google Home and Assistant apps if you have more than one Xbox in your home. When triggering an action, just use the device name you set in your commands. For example, you would say, “Hey Google, turn on Basement Xbox.”

For a full list of commands, setup instructions, or for troubleshooting, please visit the Xbox Insider Subreddit.

“Hey Google, take a screenshot on Xbox.”

Over the coming weeks as you begin to check out this feature, we’d love to hear from you so you can help us test and refine this new capability. Your feedback is invaluable in helping us shape the experience for all gamers on Xbox. We will also continue to improve on this experience following release and will be listening to your feedback to help determine how we expand our capabilities in the future.

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Microsoft brings best-in-class productivity apps and services to Samsung devices

Today at the Galaxy Unpacked event, Microsoft and Samsung shared their vision for the future of productivity, which brings Microsoft’s best-in-class productivity apps and services to the new Samsung Galaxy Note10 phones.

Natively integrated with OneDrive and Outlook, and with access to Your Phone, Word, Excel, and PowerPoint apps, the Galaxy Note10 phones will help you get more done right out of the box.

Samsung also unveiled the new Galaxy Book S PC, developed in partnership with Microsoft and Qualcomm. The Galaxy Book S, coming this fall in select markets, runs on Windows 10 and offers Gigabit LTE connectivity to the cloud.

As Satya Nadella said today, our ambition is to help people be more productive on any device, anywhere—and the combination of our intelligent experiences with Samsung’s powerful new devices, including Galaxy Note10 and Galaxy Note10+, make this a reality.

For more details, read the full announcement. And visit the Microsoft Store online or in person to preorder and experience the new Galaxy Note10.

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‘We are at a crossroads’ – How Microsoft’s Accessibility team is making an impact that will be felt for generations

What should businesses do better?

I don’t want to oversimplify – but it’s about people’s attitude to the differences among us. Companies should view disability as a strength. There are over 1 billion people with disabilities globally. Having people with disabilities within the fabric of any company helps ensure that all customers are represented.

That’s especially important now with AI. It can either introduce unnecessary bias or truly represent the needs of people everywhere. Automation is coming in all areas of the workforce, and we need to ensure it doesn’t leave people with disabilities behind. Not too long ago, you could see people with disabilities work in both industrial and office settings. But now when you bring in automation – and you create more complex technology – it can create a gap. If we don’t treat accessibility in a systemic way, it will be hard to correct later.

Anne Taylor, Microsoft's Director of Supportability

Microsoft’s President Brad Smith and co-author Carol Ann Browne make this point in their New York Times Best Seller “Tools and Weapons: The Promise and Perils of the Digital Age”: “When your technology changes the world, you bear a responsibility to help address the world that you have helped create.” That is the right sentiment, and that’s a responsibility I hope we all take with the understanding that accessibility and equal access to information is a right for everyone. A part of this responsibility is addressing the lack of technology training in the disability community. The entire industry can do more through implementing education programs for users of all levels to learn to properly use our technologies, and ultimately help decrease the unemployment gap.

In “Tools and Weapons,” Microsoft recognizes it is in a unique position to do this. Everybody has a place in society and a sense of belonging. Our mission is to empower everyone on the planet to achieve more – including people with disabilities.

How do you help bring accessibility into the heart of what Microsoft does on a daily basis?

Working alongside my colleagues from the various engineering teams, I bring the lens of people with disabilities to make sure our products are compliant with accessibility standards. But I want to go beyond compliant. I want to encourage, inspire and motivate teams to think outside the box and innovate with accessibility design as an essential component to any product or service. Let’s cut down on inefficiencies and other frictions, while at the same time creating technologies that are accessible, easy to learn, and have the lowest barrier of entry for everyone. In my discussions with partners across Microsoft, I often remind them that accessibility innovations are not reserved only for specialized assistive technology made for people with disabilities, but they are essential to every product that we create.

There is a myth that accessibility impedes innovations, but history shows us the opposite is true. Innovations such as video captioning for the deaf to access television programs is now used in bars and restaurants everywhere for all people to use, and voice recognition technology developed in the late 1970s at Rehabilitation Medicine in New York for patients to operate their wheelchairs is now available in everyone’s phones and cars. These examples, among others, teach us that accessibility innovations can benefit us all.

Specialized technologies made for and used by people with disabilities, in the industry it’s often called AT – assistive technology. I’d love to call it access technology instead. That’s an empowering term. For those partners who build their AT in Microsoft’s environment, the Accessibility team is maintaining close partnerships with them to provide proper support and encouragement, so that they can create AT that works well in Microsoft’s ecosystem.

Another aspect of my work includes a lot of demonstrations, so I can show people exactly what works well and collaborate on opportunities to improve. Once I have opportunities to surface problems, then we can have meaningful discussions on topics like accessible design, user interface and how people with disabilities are using AT with Microsoft’s products. Accessibility technical excellence can only be achieved when designers and developers collaborate closely with end users with disabilities. We have been able to make progress because of the support from the various engineering teams that I have the privilege to work with. I am very thankful for their partnership and continued commitment.




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Teachers: Check out what our latest tools and resources bring to you and your students

With school in full swing, teachers are busy assessing their students’ social, emotional and academic needs, setting goals, building collaborative learning environments and using the knowledge and skills they’ve acquired to transform classrooms. With all that in front of them, technology in the classroom has to work hard for educators and improve teaching and learning.

In this month’s edition of What’s New in EDU, we’re excited to unveil new tools and resources that will empower teachers to deliver great instruction, personalize learning, foster inclusion and accessibility, and free up time to focus on what matters most.

Learning Tools

Let’s start with Learning Tools, Microsoft Education resources that support inclusive classrooms and help students with reading, writing, math and communication. They are available in Microsoft Word, OneNote, Teams, Outlook Online and Microsoft Edge. We’re excited to share that our Read Aloud function, a powerful learning aid for many students, used to sound robotic, but we’ve overhauled it to make it sound more human, allowing for more student engagement and a better overall experience.

Office 365 Education updates

New updates to Office 365 Education will empower students to get creative and show what they know and can do with confidence, using the platforms that work best for them.

  • Students can independently improve presentation skills in PowerPoint with Presenter Coach, an intelligent PowerPoint tool that provides feedback on presentations. It is now available in PowerPoint for the web in public preview and will help students develop public-speaking skills.
  • Ink Replay animations on PowerPoint for Windows and Mac, as well as annotating with digital pen in Slide Show on PowerPoint for the web are available for Insiders and rolling out now. Additional Inking in Office for web support will be coming soon.
  • We developed Sketched Shapes so students can convey to their peers or teachers that something they’re working on is a work in progress. It’s an engaging, new graphics feature and outline style for working on diagrams and models. Try Sketched Shapes now in Word, Excel and PowerPoint on the desktop app and Mac.

Minecraft: Education Edition news

We have several updates that will make Minecraft: Education Edition easier and even more fun to use in creative and collaborative ways.

  • Students can now save their work as a PDF using the export function in the Book & Quill tool.
  • We’ve improved the multiplayer experience by developing a way for students to invite others to join their Minecraft worlds using join codes.
  • It’s now easier to assign or share a link to worlds from within your Learning Management System (LMS).
  • Immersive Reader is now integrated into Minecraft: Education Edition.
  • Through Single Sign On (SSO), users can choose to be automatically logged in based on their credentials. They can easily sign out at any time too.
  • A more visual site map will help teachers and students find Minecraft worlds in the Library or navigate to n-progress worlds.

More IT news

We’re excited to tell you about Simpler sign-in. Every minute of school time is essential. And we’ve heard G Suite for Education customers say they’d like to use Office 365, but their students have trouble remembering two passwords and that having two sign-in procedures is too time consuming. So, we’ve come up with a way for students to sign into Office 365 with their Google credentials. We’re looking for school districts that want to try it. Learn more here.

We have updates to Microsoft School Data Sync (SDS), an automated data-management tool that takes information from Student Information Systems (SIS) and creates classes and groups for Microsoft Teams, OneNote Class Notebooks, Intune for Education and third-party applications.

  • Any synced teacher can now reset passwords for students.
  • Teachers can run the class cleanup feature whenever they’re ready.
  • Administrators can easily mark classes expired and archive Class Teams in bulk.
  • We’ve improved sync times and have new OneRoster API Sync Providers. OneRoster allows schools to safely share roster information with select third-party systems.

Video tips

And just a friendly reminder to check out our “You Can in :90” video series. We created these short videos based on your most-requested tips for using Microsoft Education tools. Check out a few below.

We hope your school year is off to a great start and that you find these resources and tools empowering as you work to deliver instruction that meets diverse learning needs, builds future-ready skills and sparks joy in the classroom. So much of what we develop, and the improvements we make to existing tools, are based on your experience and the feedback you share with us. So please keep that coming, and we look forward to bringing you more Microsoft Education updates next month.

Click here for free STEM resourcesExplore tools for student-centered learning

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New features in Office help you brainstorm, create and present

With school back in session and work schedules ramping up, this time of year can be hectic. So it’s the perfect moment to highlight app updates and enhancements that help you work more productivelywith the flexibility and mobility that modern life demands. We’re committed to empowering people to use the cloud to work and learn from anywhere, and Office for the web now fully enables this new productivity.

Today, we’re excited to announce new features to help you brainstorm, create, and present more effectively

Practice makes perfect with Presenter Coach in PowerPoint for the web

Public speaking doesn’t have to be nerve-wracking. Our public preview of Presenter Coach in PowerPoint for the web uses the power of artificial intelligence (AI) to help business professionals, teachers, and students become more effective presenters.

When you enter rehearsal mode and speak into a microphone, Presenter Coach gives you real-time on-screen feedback to improve public speaking skills. This includes helpful tips on pacing, including inclusive language, using too many filler words like “basically” or “um,” and avoiding the sense that you’re just reading the slides.

At the end of the rehearsal session, a handy report highlights the areas for improvement. Currently, Presenter Coach only works in English. We’ll continue to add new capabilities and improve performance in the coming months.

Read about our product design research process.

Presenter Coach in PowerPoint for the web is now in public preview.

Present, annotate, and interact naturally with Inking in Office for the web

Today, we’re announcing new capabilities to help you create more effective presentations in Office for the web—including Inking in PowerPoint for the web. Now that you can present in PowerPoint for the web and ink and annotate in real-time, there’s no need for a laser pointer to highlight or point to important information.

Animated image of Inking used in PowerPoint on a pop quiz about the solar system.

Ink has come a long way since we first introduced it. Based on the great feedback, we made numerous improvements to Inking in Slide Show across all platforms. One of our top requests from customers—the ability to effectively animate process flows and diagrams—is now possible with the new Ink Replay in Slide Show feature. Ink appears, step by step, to create impactful animations that bring work and ideas to life.

Animated image of animations being used in PowerPoint to highlight the anatomy of lettering.
Ink Replay animations on PowerPoint for Windows and Mac, as well as annotating with digital pen in Slide Show on PowerPoint for the web, are available for Office Insiders and rolling out now. Additional Inking in Office for the web support will be coming soon.

Brainstorm together and get work done with new Microsoft Whiteboard templates for desktop

We’re also announcing templates in Microsoft Whiteboard to help you collaborate more effectively—whether you’re trying to brainstorm your next big idea or get everyone on the same page. These templates can help you run more effective meetings with KANBAN sprint planning, SWOT analysis, project planning, learning, and more.

Animated image of sticky notes being used in Microsoft Whiteboard.

Pre-created layouts provide an immediate structure—with helpful tips for running activities—and expand to fit all your content. Read more about the new Microsoft Whiteboard templates.

Microsoft Whiteboard templates is now in public preview for Windows 10 and rolling out to iOS within a few days. To add templates, click or tap the Insert button in the toolbar.

Bring your ideas to life with new 3D models and lesson plans in Office for desktop

Visual learning is essential for effectively educating students in the digital age. 3D in Office allows anyone to easily communicate their ideas by inserting their own 3D models or selecting one from our library of content. Based on overwhelming feedback from the Office community, we have added a set of 23 education-based 3D models and 10 lesson plans on topics, including geology, biology, and space.

Animated image of 3d models being used in Microsoft PowerPoint.

These engaging models help parents and teachers quickly communicate comprehensible and retainable information to students. Created by Lifeliqe, the new lesson plans complement the models to create a comprehensive learning experience.

The new 3D models and lesson plans are now generally available to Office 365 subscribers in Windows. To learn more about all our education-related news for September, please visit the What’s New in EDU blog.

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ElectionGuard resources now available on GitHub to enable secure, verifiable voting

In May, Microsoft CEO Satya Nadella announced ElectionGuard, a free open-source software development kit (SDK) from our Defending Democracy Program. ElectionGuard is accessible by design and will make voting more secure, verifiable and efficient anywhere it’s used in the United States or in democratic nations around the world. Today we’re announcing that ElectionGuard is now available on GitHub so that major election technology suppliers can begin integrating ElectionGuard into their voting systems.

The ElectionGuard resources available on GitHub today extend across four GitHub repositories, or storage spaces, each described below.

ElectionGuard specification. The ElectionGuard specification includes both “informal” and “formal” road maps for how ElectionGuard works. The informal spec is authored by Dr. Josh Benaloh of Microsoft Research and provides the conceptual and mathematical basis for end-to-end verifiable elections with ElectionGuard. The formal spec contains detailed guidance manufacturers will need to incorporate ElectionGuard into their systems, including a full description of the API – which is the way voting systems communicate with the ElectionGuard software – and the stages of an end-to-end verifiable election.

Software code. This repository contains the actual source code vendors will use to build their ElectionGuard implementations. It is written in C, a standard language commonly used by open-source software developers and includes a buildable version of the API. This documentation is also viewable here. This code was built together with our development partner Galois.

Reference verifier and specification. As we announced in May, ElectionGuard enables government entities, news organizations, human rights organizations, or anyone else to build additional verifiers that independently can certify election results have been accurately counted and have not been altered. The resources available on GitHub today include a working verifier as well as the specifications necessary to build your own independent verifier.

Ballot marking device reference implementation. Voting system manufacturers will be free to build ElectionGuard into their systems in a variety of ways. At the Aspen Security Forum in July, we demonstrated a sample voting system, built with the help of industrial designer Tucker Viemeister, that we believe showcased a great way the features enabled by ElectionGuard can be used in voting systems. The ballot marking device we demonstrated included accessibility features built under the guidance of the Center for Civic Design, authors of the original “Anywhere Ballot,” and incorporated the Xbox Adaptive Controller as an optional device to mark ballots. The ballot marking device open source repository released today includes a variety of tools and visuals necessary to build or augment real-world election systems using the best of ElectionGuard.

These are exciting steps that enable individual voters to confirm their vote was properly counted, and assures those voters using an ElectionGuard system of the most secure and trustworthy vote in the history of the U.S. As we’ve previously announced, all major manufacturers of voting systems in the United States are working with us to explore ways to incorporate ElectionGuard into their systems including Clear Ballot, Democracy Live, Election Systems & Software, Dominion Voting Systems, Hart InterCivic, BPro, MicroVote, Smartmatic and VotingWorks. We’ve worked deeply with many of these companies over the summer to prepare them for today’s SDK release.

Finally, we’ve continued progress toward pilot programs, including work with Columbia University’s Columbia World Projects, that will put voting systems running ElectionGuard in the hands of voters for the 2020 elections or sooner. We look forward to sharing more on these pilots shortly.

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Zscaler Partner of the Year award recognizes Microsoft commitment to helping customers secure their environments

Last week at Zscaler’s user conference, Zenith Live, Microsoft received Zscaler’s Technology Partner of the Year Award in the Impact category. The award was given to Microsoft for the depth and breadth of integrations we’ve collaborated with Zscaler on and the positive feedback received from customers about these integrations.

Together with Zscaler—a Microsoft Intelligent Security Association (MISA) member—we’re focused on providing our joint customers with secure, fast access to the cloud for every user. Since partnering with Zscaler, we’ve delivered several integrations that help our customers better secure their environments, including:

  • Azure Active Directory (Azure AD) integration to extend conditional access policies to Zscaler applications to validate user access to cloud-based applications. We also announced support for user provisioning of Zscaler applications to enable automated, policy-based provisioning and deprovisioning of user accounts with Azure AD.
  • Microsoft Intune integration that allows IT administrators to provision Zscaler applications to specific Azure AD users or groups within the Intune console and configure connections by using the existing Intune VPN profile workflow.
  • Microsoft Cloud App Security integration to discover and manage access to Shadow IT in an organization. Zscaler can be leveraged to send traffic data to Microsoft’s Cloud Access Security Broker (CASB) to assess cloud services against risk and compliance requirements before making access control decisions for the discovered cloud apps.

“We’re excited to see customers use Zscaler and Microsoft solutions together to deliver fast, secure, and direct access to the applications they need. The Technology Partner of the Year Award is a testament of Microsoft’s commitment to helping customers better secure their environments.”
—Punit Minocha, Vice President of Business Development at Zscaler

“The close collaboration between our teams and deep integration across Zscaler and Microsoft solutions help our joint customers be more secure and ensure their users stay productive. We’re pleased to partner with Zscaler and honored to be named Zscaler’s Technology Partner of the Year.”
—Alex Simons, Corporate Vice President of Program Management at Microsoft

We’re thrilled to be Zscaler’s Technology Partner of the Year in the Impact category and look forward to our continued partnership and what Zscaler.

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Now generally available: Azure Sentinel—cloud-native Security Information and Event Management solution

Machine learning enhanced with artificial intelligence (AI) holds great promise in addressing many of the global cyber challenges we see today. They give our cyber defenders the ability to identify, detect, and block malware, almost instantaneously. And together they give security admins the ability to deconflict tasks, separating the signal from the noise, allowing them to prioritize the most critical tasks. It is why today, I’m pleased to announce that Azure Sentinel, a cloud-native SIEM that provides intelligent security analytics at cloud scale for enterprises of all sizes and workloads, is now generally available.

Our goal has remained the same since we first launched Microsoft Azure Sentinel in February: empower security operations teams to help enhance the security posture of our customers. Traditional Security Information and Event Management (SIEM) solutions have not kept pace with the digital changes. I commonly hear from customers that they’re spending more time with deployment and maintenance of SIEM solutions, which leaves them unable to properly handle the volume of data or the agility of adversaries.

Recent research tells us that 70 percent of organizations continue to anchor their security analytics and operations with SIEM systems,1 and 82 percent are committed to moving large volumes of applications and workloads to the public cloud.2 Security analytics and operations technologies must lean in and help security analysts deal with the complexity, pace, and scale of their responsibilities. To accomplish this, 65 percent of organizations are leveraging new technologies for process automation/orchestration, while 51 percent are adopting security analytics tools featuring machine learning algorithms.3 This is exactly why we developed Azure Sentinel—an SIEM re-invented in the cloud to address the modern challenges of security analytics.

Learning together

When we kicked off the public preview for Azure Sentinel, we were excited to learn and gain insight into the unique ways Azure Sentinel was helping organizations and defenders on a daily basis. We worked with our partners all along the way; listening, learning, and fine-tuning as we went. With feedback from 12,000 customers and more than two petabytes of data analysis, we were able to examine and dive deep into a large, complex, and diverse set of data. All of which had one thing in common: a need to empower their defenders to be more nimble and efficient when it comes to cybersecurity.

Our work with RapidDeploy offers one compelling example of how Azure Sentinel is accomplishing this complex task. RapidDeploy creates cloud-based dispatch systems that help first responders act quickly to protect the public. There’s a lot at stake, and the company’s cloud-native platform must be secure against an array of serious cyberthreats. So when RapidDeploy implemented a SIEM system, it chose Azure Sentinel, one of the world’s first cloud-native SIEMs.

Microsoft recently sat down with Alex Kreilein, Chief Information Security Officer at RapidDeploy. Here’s what he shared: “We build a platform that helps save lives. It does that by reducing incident response times and improving first responder safety by increasing their situational awareness.”

Now RapidDeploy uses the complete visibility, automated responses, fast deployment, and low total cost of ownership in Azure Sentinel to help it safeguard public safety systems. “With many SIEMs, deployment can take months,” says Kreilein. “Deploying Azure Sentinel took us minutes—we just clicked the deployment button and we were done.”

Learn even more about our work with RapidDeploy by checking out the full story.

Another great example of a company finding results with Azure Sentinel is ASOS. As one of the world’s largest online fashion retailers, ASOS knows they’re a prime target for cybercrime. The company has a large security function spread across five teams and two sites—but in the past, it was difficult for ASOS to gain a comprehensive view of cyberthreat activity. Now, using Azure Sentinel, ASOS has created a bird’s-eye view of everything it needs to spot threats early, allowing it to proactively safeguard its business and its customers. And as a result, it has cut issue resolution times in half.

“There are a lot of threats out there,” says Stuart Gregg, Cyber Security Operations Lead at ASOS. “You’ve got insider threats, account compromise, threats to our website and customer data, even physical security threats. We’re constantly trying to defend ourselves and be more proactive in everything we do.”

Already using a range of Azure services, ASOS identified Azure Sentinel as a platform that could help it quickly and easily unite its data. This includes security data from Azure Security Center and Azure Active Directory (Azure AD), along with data from Microsoft 365. The result is a comprehensive view of its entire threat landscape.

“We found Azure Sentinel easy to set up, and now we don’t have to move data across separate systems,” says Gregg. “We can literally click a few buttons and all our security solutions feed data into Azure Sentinel.”

Learn more about how ASOS has benefitted from Azure Sentinel.

RapidDeploy and ASOS are just two examples of how Azure Sentinel is helping businesses process data and telemetry into actionable security alerts for investigation and response. We have an active GitHub community of preview participants, partners, and even Microsoft’s own security experts who are sharing new connectors, detections, hunting queries, and automation playbooks.

With these design partners, we’ve continued our innovation in Azure Sentinel. It starts from the ability to connect to any data source, whether in Azure or on-premises or even other clouds. We continue to add new connectors to different sources and more machine learning-based detections. Azure Sentinel will also integrate with Azure Lighthouse service, which will enable service providers and enterprise customers with the ability to view Azure Sentinel instances across different tenants in Azure.

Secure your organization

Now that Azure Sentinel has moved out of public preview and is generally available, there’s never been a better time to see how it can help your business. Traditional on-premises SIEMs require a combination of infrastructure costs and software costs, all paired with annual commitments or inflexible contracts. We are removing those pain points, since Azure Sentinel is a cost-effective, cloud-native SIEM with predictable billing and flexible commitments.

Infrastructure costs are reduced since you automatically scale resources as you need, and you only pay for what you use. Or you can save up to 60 percent compared to pay-as-you-go pricing by taking advantage of capacity reservation tiers. You receive predictable monthly bills and the flexibility to change capacity tier commitments every 31 days. On top of that, bringing in data from Office 365 audit logs, Azure activity logs and alerts from Microsoft Threat Protection solutions doesn’t require any additional payments.

Please join me for the Azure Security Expert Series where we will focus on Azure Sentinel on Thursday, September 26, 2019, 10–11 AM Pacific Time. You’ll learn more about these innovations and see real use cases on how Azure Sentinel helped detect previously undiscovered threats. We’ll also discuss how Accenture and RapidDeploy are using Azure Sentinel to empower their security operations team.

Get started today with Azure Sentinel!

1 Source: ESG Research Survey, Security Analytics and Operations: Industry Trends in the Era of Cloud Computing, September 2019
2 Source: ESG Research Survey, Security Analytics and Operations: Industry Trends in the Era of Cloud Computing, September 2019
3 Source: ESG Research Survey, Security Analytics and Operations: Industry Trends in the Era of Cloud Computing, September 2019

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New apps for Dynamics 365 extend the power of Azure AI to business users

Today, Alysa Taylor, Corporate Vice President of Business Applications and Industry, announced several new AI-driven insights applications for Microsoft Dynamics 365.

Powered by Azure AI, these tightly integrated AI capabilities will empower every employee in an organization to make AI real for their business today. Millions of developers and data scientists around the world are already using Azure AI to build innovative applications and machine learning models for their organizations. Now business users will also be able to directly harness the power of Azure AI in their line of business applications.

What is Azure AI?

Azure AI is a set of AI services built on Microsoft’s breakthrough innovation from decades of world-class research in vision, speech, language processing, and custom machine learning. What I find particularly exciting is that Azure AI provides our customers with access to the same proven AI capabilities that power Xbox, HoloLens, Bing, and Office 365.

Azure AI helps organizations:

  • Develop machine learning models that can help with scenarios such as demand forecasting, recommendations, or fraud detection using Azure Machine Learning.
  • Incorporate vision, speech, and language understanding capabilities into AI applications and bots, with Azure Cognitive Services and Azure Bot Service.
  • Build knowledge-mining solutions to make better use of untapped information in their content and documents using Azure Search.

Bringing the power of AI to Dynamics 365 and the Power Platform

The release of the new Dynamics 365 insights apps, powered by Azure AI, will enable Dynamics 365 users to apply AI in their line of business workflows. Specifically, they benefit from the following built-in Azure AI services:

  • Azure Machine Learning which powers personalized customer recommendations in Dynamics 365 Customer Insights, analyzes product telemetry in Dynamics 365 Product Insights, and predicts potential failures in business-critical equipment in Dynamics 365 Supply Chain Management.
  • Azure Cognitive Services and Azure Bot Service that enable natural interactions with customers across multiple touchpoints with Dynamics 365 Virtual Agent for Customer Service.
  • Azure Search which allows users to quickly find critical information in records such as accounts, contacts, and even in documents and attachments such as invoices and faxes in all Dynamics 365 insights apps.

Furthermore, since Dynamics 365 insights apps are built on top of Azure AI, business users can now work with their development teams using Azure AI to add custom AI capabilities to their Dynamics 365 apps.

The Power Platform, comprised of three services – Power BI, PowerApps, and Microsoft Flow, also benefits from Azure AI innovations. While each of these services is best-of-breed individually, their combination as the Power Platform is a game-changer for our customers.

Azure AI enables Power Platform users to uncover insights, develop AI applications, and automate workflows through low-code, point-and-click experiences. Azure Cognitive Services and Azure Machine Learning empower Power Platform users to:

  • Extract key phrases in documents, detect sentiment in content such as customer reviews, and build custom machine learning models in Power BI.
  • Build custom AI applications that can predict customer churn, automatically route customer requests, and simplify inventory management through advanced image processing with PowerApps.
  • Automate tedious tasks such as invoice processing with Microsoft Flow.

The tight integration between Azure AI, Dynamics 365, and the Power Platform will enable business users to collaborate effortlessly with data scientists and developers on a common AI platform that not only has industry leading AI capabilities but is also built on a strong foundation of trust. Microsoft is the only company that is truly democratizing AI for businesses today.

And we’re just getting started. You can expect even deeper integration and more great apps and experiences that are built on Azure AI as we continue this journey.

We’re excited to bring those to market and eager to tell you all about them!

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New Dynamics 365 Fraud Protection helps merchants boost revenue, cut costs

With the booming growth of online technologies and marketplaces comes the burgeoning rise of a variety of cybersecurity challenges for businesses that conduct any aspect of their operations through online software and the Internet. Fraud is one of the most pervasive trends of the modern online marketplace, and continues to be a consistent, invasive issue for all businesses.

As the rate of payment fraud continues to rise, especially in retail ecommerce where the liability lies with the merchant, so does the amount companies spend each year to combat and secure themselves against it. Fraud and wrongful rejections already significantly impact merchants’ bottom-line in a booming economy and as well as when the economy is soft.

The impact of outdated fraud detection tools and false alarms

Customers, merchants, and banking institutions have been impacted for years by suboptimal experiences, increased operational expenses, wrongful rejections, and reduced revenue. To combat these negative business impacts, companies have been implementing layered solutions. For example, merchant risk managers are bogged down with manual reviews and analysis of their own local 30/60/90-day historical data. These narrow, outdated views of data provide a partial hindsight view of fraud trends, leaving risk managers with no real-time information to work with when creating new rules to hopefully minimize fraud loss.

One of the most common ways that fraud impacts everyday consumers and business is through wrongful rejections. For example, when a merchant maintains an outdated and/or strict set of transaction rules and algorithms, a customer who initiates a retail ecommerce transaction through a credit card might experience a wrongful rejection known to consumers as a declined transaction, because of these outdated rules. Similarly, wrongful declined transactions can also happen when the card issuing bank refuses to authorize the purchase using the card due to suspicion of fraud. The implications of these suboptimal experiences for all parties involved (customers, merchants, and banks) directly correlates into loss of credibility, security, and business revenue.

Introducing Microsoft Dynamics 365 Fraud Protection

As one of the biggest technology organizations in the world, Microsoft saw an opportunity to provide software as a service that effectively and visibly helps reduce the rate and pervasiveness of fraud while simultaneously helping to reduce wrongful declined transactions and improving customer experience. Microsoft Dynamics 365 Fraud Protection is a cloud-based solution merchants can use in real-time to help lower their costs related to combatting fraud, help increase their revenue by improving acceptance of legitimate transactions, reduce friction in customer experience, and integrate easily into their existing order management system and payment stack. This solution offers a global level of fraud insights using data sets from participating merchants that are processed with real-time machine learning to detect and mitigate evolving fraud schemes in a timely manner.

Microsoft Dynamics 365 Fraud Protection houses five powerful capabilities designed to capitalize on the power of machine learning to provide merchants with an innovative fraud protection solution:

  • Adaptive AI technology continuously learns and adapts from patterns and trends and will equip fraud managers with the tools and data they need to make informed decisions on how to optimize their fraud controls.
  • A fraud protection network maintains up-to-date connected data that provides a global view of fraud activity and maintains the security of merchants’ confidential information and shoppers’ privacy.
  • Transaction acceptance booster shares transactional trust knowledge with issuing banks to help boost authorization rates.
  • Customer escalation support provides detailed risk insights about each transaction to help improve merchants’ customer support experience.
  • Account creation protection monitors account creation, helps minimize abuse and automated attacks on customer accounts, and helps to avoid incurring losses due to fraudulent accounts

See the image below to learn more about the relationship between merchants and banks when they both use Dynamics 365 Fraud Protection:

Dynamics 365 Fraud Protection increases bank acceptance rates and decreases false positives by sharing transaction risk exposure with issuers so they can make more informed assessments.Dynamics 365 Fraud Protection increases bank acceptance rates and decreases false positives by sharing transaction risk exposure with issuers so they can make more informed assessments.

Banks worldwide can choose to participate in the Dynamics 365 Fraud Protection transaction acceptance booster feature to increase acceptance rates of legitimate authorization requests from online merchants using Dynamics 365 Fraud Protection. Merchants using the product can opt to use this feature to increase acceptance rates for authorization requests made to banks without having to make any changes to their existing authorization process.

Learn more

This week at Sibos 2019 in London, Microsoft will be showcasing its secure and compliant cloud solutions for the banking industry. Read a round-up of announcements unveiled at Sibos and  view an agenda of Microsoft events and sessions at the show. Stop by our booth (Z131) for a showcase of applications relevant to banking, including Microsoft Dynamics 365 Fraud Protection, which will be generally available on October 1st, 2019. Contact your Microsoft representative to get started.