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Researchers explore using consumer cameras for contact-free physiological measurement in telehealth and beyond

a man sitting at a table using a laptop
Our research is enabling robust and scalable measurement of physiology. Cameras on everyday devices can be used to detect subtle changes in light reflected from the body caused by physiological processes. Machine learning algorithms are then used to process the camera images and recover the underlying pulse and respiration signals that can then be used for health and wellness tracking.

According to the CDC WONDER Online Database, heart disease is currently the leading cause of death for both men and women in the United States. However, most deaths due to cardiovascular diseases could be prevented with suitable interventions. Early detection of changes in health and well-being can have a significant impact on the success of these interventions and boost the chances of positive outcomes. Atrial fibrillation (AFib) is an example of a symptom that can indicate increased risk of heart disease, and when detected early, it can inform interventions that help to reduce risk of stroke.

Physiological sensing plays an important role in helping people track their health and detect the onset of symptoms. However, there are barriers to conducting physiological sensing that act as a disincentive, such as access to medical devices and the inconvenience of performing regular measurements. Making physiological sensing more accessible and less obtrusive can reduce the burden on people to perform physiological assessments of this kind and help catch early warning signs of symptoms like AFib.

Over the past decade, researchers have discovered that increasingly available webcams and cellphone cameras combined with AI algorithms can be used as effective health sensors. These methods involve measurement of very subtle changes in the appearance of the body across time, in many cases changes imperceptible to the unaided human eye, to recover physiological information. In essence, as ambient light in a room hits your body, some is absorbed and some is reflected. Physiological processes such as blood flow and breathing change the appearance of the body very subtly over time.

A smartphone camera can pick up this reflected light, and the changes in pixel intensities over time can be used to recover the underlying sources of these variations (namely a person’s pulse and respiration). Using optical models grounded in our knowledge of these physiological processes, a video of a person can be processed to determine their pulse rate, respiration, and even the concentration of oxygen in their blood.

  • illustrated icons related to artificial intelligence for Microsoft's involvement at NeurIPS 2020 EVENT Microsoft at NeurIPS 2020 Check out Microsoft’s presence at NeurIPS 2020, including links to all of our NeurIPS publications, the Microsoft session schedule, and links to open career opportunities.

Building on previous work, our team of researchers from Microsoft Research, University of Washington, and OctoML have collaborated to create an innovative video-based on-device optical cardiopulmonary vital sign measurement approach. The approach uses everyday camera technology (such as webcams and mobile devices) and a novel convolutional attention network, called MTTS-CAN, to make real-time cardio-pulmonary measurements possible on mobile platforms with state-of-the-art accuracy. Our paper, “Multi-Task Temporal Shift Attention Networks for On-Device Contactless Vitals Measurement,” has been accepted at the 34th Conference on Neural Information Processing Systems (NeurIPS 2020) and will be presented in a Spotlight talk on Monday, December 7th at 6:15PM- 6:30PM (PT).

Camera-based physiological sensing applications in telehealth

Camera-based physiological sensing has numerous fitness, well-being and clinical applications. For everyday consumers, it could make home monitoring and fitness tracking more convenient. Imagine if your treadmill or smart at-home fitness equipment could continuously track your vitals during your run without you needing to wear a device or sync the data. In clinical contexts, camera-based measurements could enable a cardiologist to more objectively analyze a patient’s heart health over a video call. Contact sensors, necessary for monitoring vitals in intensive care, can damage the skin of infants—remote sensing could provide a more comfortable solution.

Perhaps the most obvious application for camera-based physiological sensing is in telehealth. The SARS-CoV-2 (COVID-19) pandemic is transforming the face of healthcare around the world. One example of this revolution can be seen in the number of medical appointments held via teleconference, which has increased by more than an order of magnitude because of stay-at-home orders and greater burdens on healthcare systems. This is due to the desire to protect healthcare workers and restrictions on travel, but telehealth also benefits patients by saving them time and costs. The Center for Disease Control and Prevention is recommending the “use of telehealth strategies when feasible to provide high-quality patient care and reduce the risk of COVID-19 transmission in healthcare settings.” The COVID-19 virus has been linked to increased risk of myocarditis and other serious cardiac (heart) conditions, and experts are suggesting that particular attention should be given to cardiovascular and pulmonary protection during treatment.

In most telehealth scenarios, however, physicians lack access to objective measurements of a patient’s condition because of the inability to capture signals such as the patient’s vital signs. This concerns many patients because they worry about the quality of the diagnosis and care they can receive without objective measurements. Ubiquitous sensing could help transform how telehealth is conducted, and it could also contribute to establishing telehealth as a mainstream form of healthcare.

It can take many years for new technologies such as these to transition from research discoveries to mature applications. The fields of AI and computer vision, as a whole, are six decades old, yet it is only in the past 10 years that many applications have started to reach fruition. Research on camera-based vital sign monitoring began much more recently—within the past 15 years—so there is still a lot of effort required to help it reach maturity.

Improving accuracy, privacy, and latency for contactless vital sign sensing methods

Contact sensors (electrocardiograms, oximeters) are the current gold standard for measurement of heart and lung function, yet these devices are still not ubiquitously available, especially in low-resource settings. The development of video-based contactless sensing of vital signs presents an opportunity for highly scalable physiological monitoring. Computer vision for remote cardiopulmonary measurement is a growing field, and there is room for improvement in the existing methods.

First, the accuracy of measurements is critical to avoid false alarms or misdiagnoses. The US Federal Drug Administration (FDA) mandates that testing of a new device for cardiac monitoring should show “substantial equivalence” in accuracy with a legal predicate device (for example, a contact sensor). This standard has not been obtained in non-contact approaches. Second, designing models that run on-device helps reduce the need for high-bandwidth internet connections, making telehealth more practical and accessible. Our method, detailed below, works to improve accuracy with a newly designed algorithm (see Figure 1) and runs on-device.

Figure 1: The trade-off between latency (the time it takes to process each frame of video) and error in heart rate estimation. An optimal method would be in the top left corner, meaning we can process video frames at a high rate and with small errors. Our proposed method, MTTS-CAN, has the lowest latency and has accuracy that is well above the baseline we used for our research. The MT-Hybrid-CAN was also developed as part of our research to support devices with bigger computational power, such as PCs.

Camera-based cardiopulmonary measurement is also a highly privacy-sensitive application. This data is personally identifiable, combining videos of a patient’s face with sensitive physiological signals. Therefore, streaming and uploading data to the cloud to perform analysis is not ideal. This motivated our focus to develop methods that run on device—helping keep people’s data under their control.

Finally, the ability to run at a high frame rate enables opportunistic sensing (for example, obtaining measurements each time you look at your phone) and helps capture waveform dynamics that could be used to detect atrial fibrillation, hypertension, and heart rate variability where high-frame rates (at least 100Hz) are a requirement to yield precise measurements of the waveform dynamics.

MTTS-CAN: Using a convolutional neural network to improve non-contact physiological sensing

To help address the gaps in the current research, we developed an algorithm for multi-parameter physiological measurement that can run on a standard mid-range mobile phone, even at high frame rates. The method uses a type of deep learning algorithm called a convolutional neural network and analyzes pixels in a video over time to extract estimates of heart and respiration rates. The algorithm extracts two representations of the face: 1) the motion representation that contains the temporal changes pixel information and 2) the appearance representation that helps guide the network toward the spatial regions of the frame to focus on. Our specific design of this method is called a multi-task temporal shift convolutional attention network (MTTS-CAN). See Figure 2 below for details.

diagram
Figure 2: MTTS-CAN is a new neural network architecture that allows for efficient, multi-parameter physiological measurement from video. The video is analyzed to extract subtle changes in pixel intensities over time and then recover estimates of the underlying pulsatile and respiratory signals.

We introduced several features to help address the challenges of privacy, portability, and precision in contactless physiological measurement. Our end-to-end MTTS-CAN performs efficient temporal modeling and removes sources of noise without any added computational overhead by leveraging temporal shift operations rather than 3D convolutions, which are computationally onerous.

These shift operations allow the model to capture complex temporal dependencies, which are particularly important for recovering the subtle dynamics of the pulse and respiration signals. An attention module improves signal source separation by helping the model learn which regions of the video frame to apply greater importance to, and a multi-task mechanism shares the intermediate representations between pulse and respiration to jointly estimate both simultaneously.

Multi-task learning is effective for two reasons. First, the heart rhythms are correlated with breathing patterns meaning the two signals share some common properties—this is a principle known as Respiratory Sinus Arrhythmia (RSA). Second, by sharing many of the preliminary processing steps, we can dramatically reduce the computation required.

By combining these three techniques, our proposed network can run on a mobile CPU and achieve state-of-the-art accuracy and inference speed. Ultimately, these features result in significant improvements for gathering real physiological signals, like heart rate and pulse (see Figure 3).

Figure 3: MTTS-CAN reduces the error in heart rate measurement and considerably improves the pulse signal-to-noise ratio compared to previous methods such as ICA, CHROM, POS, and 2D-CAN on a large benchmark dataset.

One concern with optical measurement of vital signs is whether performance will work equally across people, including all skin types and appearances (for example, those with facial hair, wearing cosmetics, head coverings, or glasses). We have worked on characterizing these differences and helping to reduce them using personalization and data augmentation. Improving sensing technology to create equitable performance is a central focus to this research.

We hope that this work advances the speed at which scalable non-contact sensing can be adopted. Atrial fibrillation (AFib) is just one of most common cardiovascular symptoms that impact millions of people and could be better detected with more accurate, easily deployed non-contact health sensing systems. Our work is a step in this direction. Through our research we are continuing to develop methods for sensing other physiological parameters, such as blood oxygen saturation and pulse transit time.

If you’re interested in learning more about our research in physiological sensing, there are a number of resources available. Our project page is a hub for publications and related content, including links to open-source code. We also recently gave a webinar on contactless camera-based health sensing that further elaborates on this work and dives deeper into how the technology works. Register now to watch the on-demand webinar/Q&A.

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Introducing Azure Synapse Analytics and Azure Purview to shape your future with data and analytics

Over the years, we have had a front-row seat to digital transformation occurring across all industries and regions around the world. And in 2020, we’ve seen that digitally transformed organizations have successfully adapted to sudden disruptions. What lies at the heart of digital transformation is also the underpinning of organizations who’ve proven most resilient during turbulent times—and that is data. Data is what enables both analytical power—analyzing the past and gaining new insights, and predictive power—predicting the future and planning ahead.

To harness the power of data, first we need to break down data silos. While not a new concept, achieving this has been a constant challenge in the history of data and analytics as its ecosystem continues to be complex and heterogeneous. We must expand beyond the traditional view that data silos are the core of the problem. The truth is, too many businesses also have silos of skills and silos of technologies, not just silos of data. And, this must be addressed holistically.

For decades, specialized technologies like data warehouses and data lakes have helped us collect and analyze data of all sizes and formats. But in doing so, they often created niches of expertise and specialized technology in the process. This is the paradox of analytics: the more we apply new technology to integrate and analyze data, the more silos we can create.

To break this cycle, a new approach is needed. Organizations must break down all silos to achieve analytical power and predictive power, in a unified, secure, and compliant manner. Your organizational success over the next decade will increasingly depend on your ability to accomplish this goal.

This is why we stepped back and took a new approach to analytics in Azure. We rearchitected our operational and analytics data stores to take full advantage of a new, cloud-native architecture. This fundamental shift, while maintaining consistent tools and languages, is what enables the long-held silos to be eliminated across skills, technology, and data. At the core of this is Azure Synapse Analytics—a limitless analytics service that brings together data integration, enterprise data warehousing, and Big Data analytics into a single service offering unmatched time to insights. With Azure Synapse, organizations can run the full gamut of analytics projects and put data to work much more quickly, productively, and securely, generating insights from all data sources. And, importantly, Azure Synapse combines capabilities spanning the needs of data engineering, machine learning, and BI without creating silos in processes and tools. Customers such as Walgreens, Myntra, and P&G have achieved tremendous success with Azure Synapse, and today we move to the global generally availability, so every customer can now get access.

But, just breaking down silos is not sufficient. A comprehensive data governance solution is needed to know where all data resides across an organization. An organization that does not know where its data is, does not know what its future will be. To empower this solution, we are proud to deliver Azure Purview—a unified data governance service that helps organizations achieve a complete understanding of their data. Azure Purview helps discover all data across your organization, track lineage of data, and create a business glossary wherever it is stored: on-premises, across clouds, in SaaS applications, and in Microsoft Power BI. It also helps you understand your data exposures by using over 100 AI classifiers that automatically look for personally identifiable information (PII), sensitive data, and pinpoint out-of-compliance data. Azure Purview is integrated with Microsoft Information Protection which means you can apply the same sensitivity labels defined in Microsoft 365 Compliance Center. With Azure Purview, you can view your data estate pivoting on classifications and labeling and drill into assets containing sensitive data across on-premises, multi-cloud, and multi-edge locations.

The combination of Azure Synapse Analytics and Azure Purview empowers organizations to invent with purpose by developing the capabilities to achieve both analytical power and predictive power.

To learn more about Azure Synapse Analytics and Azure Purview, please visit us here.

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New data analytics tools aim to speed deliveries, improve patient care and more

When Microsoft unveiled Azure Synapse Analytics a year ago, the company promised to put data and the power of analytics at people’s fingertips – anywhere in an organization – while freeing up skilled tech workers to focus on higher-value tasks than managing data infrastructure.

“We started with the hypothesis that it’s too difficult for many organizations to use their own data and deploy AI, and there aren’t enough software engineers on the planet to fill the shoes of all of the analytics that’s going to need to get done,” said John Macintyre, director of product, Azure Synapse and Analytics Platforms at Microsoft. “We knew we could make this tremendously simpler.”

With Azure Synapse, Microsoft offers limitless data warehousing and analytics, connecting and simplifying multiple sources of data so any organization can get more utility out of its own information.

On Thursday, Microsoft announced that the latest version of Azure Synapse is generally available, and the company also unveiled a new data governance solution, Azure Purview.

In the year since Azure Synapse was announced, Microsoft says the number of Azure customers running petabyte-scale workloads – or the equivalent of 500 billion pages of standard printed text – has increased fivefold.

That includes global delivery giant FedEx. The company is collaborating with Microsoft to build FedEx Surround, a new platform using Azure ecosystem products including Azure Synapse that helps its customers digitize their supply chains and use data to manage and track inventory in real time.

FedEx scans each of the 16 million packages it delivers daily more than a dozen times before the packages reach their destinations. That generates enormous amounts of useful logistics intelligence. That data is combined with information about traffic and weather and stored in Azure Data Lake Storage, a scalable data storage and analytics service. Using Azure Synapse and FedEx Surround, the company extracts insights that can enable faster, more efficient deliveries.

“The ability to respond to digital signals and adjust the supply chain for the benefit of our customers and their customers is a key differentiator for us. That’s the next-generation value that we want to bring to customers, and it can’t be done without leveraging the power of data,” said Sriram Krishnasamy, senior vice president, strategic programs at FedEx Services.

In the coming months, the company plans to deploy FedEx Surround to support the distribution of COVID-19 vaccines, which will require careful orchestration to keep them preserved in the necessary temperature range while moving them quickly through the company’s network.

“The insights we gain from continuous analysis help us optimize our network. So as FedEx moves critical high value shipments across the globe, we can often predict whether that delivery will be disrupted by weather or traffic and remediate that disruption by routing the delivery from another location,” Krishnasamy said.

Patient lying in a hospital bed with two medical staff in the background.
For Wolters Kluwer, data plays an integral role in its strategic operations, notably in its Health division. Photo courtesy of Wolters-Kluwer.

Using data to better serve patients

Being able to predict and plan for changes – both immediate and longer-term – can make a difference in almost any business. For Wolters Kluwer, a global provider of professional information, software and services, data plays an integral role in its strategic operations, notably in its Health division.

For example, Wolters Kluwer built capabilities into its patient engagement platform that help healthcare providers personalize the approach to following up with a patient after they leave a hospital, based on their preferences. In addition, its clinical surveillance systems leverage real-time patient data from electronic health records to provide timely alerts about critical conditions using predictive models.

Another key area of focus for Wolters Kluwer is data standardization.

“Our customers are trying to normalize and make sense of massive amounts of data. With our Health Language solutions, we have the ability to clean and standardize data and medical terminology to enable analytics on top of it,” said Jean-Claude Saghbini, chief technology officer for Wolters Kluwer, Health.

Prior to adopting Azure Synapse, Wolters Kluwer consolidated much of its health data from multiple locations into Azure Data Lake, eliminating the “data siloes” that made it difficult to access and work with multiple sources of data. Azure Synapse provided the robust machine learning operations (MLOps) needed to create a data lake across products and data sources, as well as data pipelines to support analytics and advanced AI.

“That brought many of our key data assets into one place, so that people can use them and compute on them, and using Azure Synapse to process all of this data is one of the big enablers of that strategy,” Saghbini said.

In another example of the value of optimized data management, Wolters Kluwer was able to tailor its content to the 2 million clinicians who use its clinical decision support platform UpToDate every day. The company’s anonymized clinician search data has even been used by researchers to try to identify early signals of local or global healthcare trends. For example, one study showed that an increase in COVID-19 related searches on UpToDate could signal a spike in COVID-related deaths a month in the future.

A homegrown solution to cataloging data

As customers were previewing Azure Synapse over the past year, Microsoft engineers were busy developing a new data governance service to automate the discovery and cataloging of all data, whether from on-premises, multi-cloud or software as a service (SaaS) locations. Azure Purview, now available in public preview, will initially enable customers to understand exactly what data they have, manage the data’s compliance with privacy regulations and derive valuable insights more quickly.

Azure Purview began as a multi-year internal effort to assist in Microsoft’s own digital transformation and privacy compliance efforts. Mike Flasko, director of products for Azure Purview, heads the team that works with the company’s chief data, privacy and security officers to design analytics products and manage the company’s own volumes of data, as well as the complicated systems Microsoft deploys to manage them.

Like many companies, Microsoft’s data engineers, data scientists and business analysts all need to process and understand these large, intricate data streams.

“As we modernize and work through our own needs, we’ve learned a lot about what it takes to digitally transform Microsoft and manage data privacy,” Flasko said. “More and more customers were telling us that they needed to understand where all their data was, how it moves around and how they could access it. Their challenges were similar to what we were experiencing inside of Microsoft.”

Just as Azure Synapse represented the evolution of the traditional data warehouse, Azure Purview is the next generation of the data catalog, Microsoft says. It builds on the existing data search capabilities, adding enhancements to help customers comply with data handling laws and incorporate security controls.

“Azure Purview was designed to help customers maximize compliant use of their data,” Flasko said. “It ensures you have a comprehensive understanding of your data and how it moves and who you have shared it with, which is critical to effective data use and governance.”

The service includes three main components:

  • Data discovery, classification and mapping: Azure Purview will automatically find all of an organization’s data on premises or in the cloud and evaluate the characteristics and sensitivity of the data. Beginning in February, the capability will also be available for data managed by other storage providers.
  • Data catalog: Azure Purview enables all users to search for trusted data using a simple web-based experience. Visual graphs let users quickly see if data of interest is from a trusted source.
  • Data governance: Azure Purview provides a bird’s-eye view of a company’s data landscape, enabling data officers to efficiently govern data use. This enables key insights such as the distribution of data across environments, how data is moving and where sensitive data is stored.

Microsoft says these improvements will help break down the internal barriers that have traditionally complicated and slowed data governance.

“We wanted to make it as easy as possible for our applications, and our customers’ applications, to interact with each other. We did that by integrating and automating the data systems and teaching them how to speak to Azure Purview. That lets data engineers just be data engineers, and data scientists can just be data scientists,” Flasko said.

Related:

Top image: FedEx is collaborating with Microsoft to build FedEx Surround, which helps its customers digitize their supply chains and use data to manage and track inventory in real time. Image courtesy of FedEx.

Chris Stetkiewicz writes about technology and innovation for Microsoft.

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UN International Day of Persons with Disabilities: sharing our learnings to create a more accessible world

A More Accessible and Inclusive World

Organizations across the globe are increasingly recognizing people with disabilities as talent and setting them up for success through accessible technology.

United Kingdom: GlaxoSmithKline, a multi-national pharmaceutical company, relies on Teams accessibility features such as background blur and live captions to help employees with remote collaboration.

“I have definitely seen an increase in engagement by using Microsoft Teams for everyone, but especially for people with disabilities.” Tracy Lee Mitchelson, Project Lead, Disability Confidence at GSK.

France: Sodexo, a provider of quality of life services, is helping employees work independently through building digital accessibility skills using Microsoft 365 as its communications and collaboration platform.

“Some of the work that’s happened with our front-line workers helping them to understand the Microsoft tools that were available have really helped with their digital accessibility.” Megan Horsburgh Head of D&I, Sodexo UK & Ireland.

India: By embracing Microsoft Teams, v-shesh, a workforce services provider, is delivering engaging lessons in the cloud and equips people with disabilities to be part of the digital-first economy.

“With Teams, we are not only creating an inclusive environment but also equipping our learners to be ready for the future of work.” P Rajasekharan, Co-founder at v-shesh.

United States: Fannie Mae, a provider in mortgage services, is seeing Microsoft 365 play a crucial part in digital transformation and building an inclusive workplace that helps all employees reach their potential.

“We use the accessibility tools in Microsoft 365 as part of our drive to approach everything from an inclusive mindset. When you do that, not only do you problem-solve for the needs of your customers, you drive innovation as a natural by-product.”  Cassie Hong, Product Designer at Fannie Mae.

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Keep students engaged over the winter break with virtual field trips and creative workshops


Winter break may look different this year, but that doesn’t mean it has to be any less fun. This year, Microsoft is offering a collection of winter break camps, or free creative workshops and virtual field trips, to keep students engaged during their extra time while on holiday break.

These events will give students the opportunity to see new places and learn new skills from the safety and comfort of home. They’ll be having so much fun at camp that they won’t even realize they’re gaining valuable skills covering everything from history to coding.

With nearly 200 virtual events to choose from, it’s easy to find activities that best fit your student’s interests, schedule, and learning needs. Here are just a few events to keep students engaged over the holidays:

  • Follow the Iditarod: Travel the iconic Iditarod dog sledding route across Alaska, learning about its history and destinations along the way.
  • Winter World Tour: Visit four incredible snow- and ice-themed destinations, including Finland’s arctic zoo and Breckenridge in the Rocky Mountains.
  • Holiday Greeting Card Magic: Create interactive holiday e-cards in PowerPoint to send to loved ones. You’ll be able to include GIFs and animations in the designs and learn to share them easily online.

Check out our schedule of virtual workshops for students of all levels. And to learn how Microsoft tools can help you connect with family, celebrate the holidays, and make the most out of winter break, read the full Microsoft Store community post.

Browse affordable devices starting at $219Browse affordable devices starting at $219
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Seeing AI empowers people who are blind or with low vision for everyday life

A mother and daughter celebrate the first anniversary of the app’s Japanese-language version

By Kumiko Tezuka,
Microsoft Japan

A mother and young daughter read a book
Akiko Ishii and her daughter Ami using Seeing AI to read a picture book together.

Akiko Ishii sits in her living room holding a picture book and balancing her four-year-old daughter, Ami, on her lap. It looks like a typical domestic scene in a typical Tokyo neighborhood, but there’s something special going on here.

Akiko is blind and her smartphone is doing the reading for her.

As the phone’s camera scans each page, Microsoft’s Seeing AI app reads out the text aloud. Akiko and Ami smile as they listen. With this technology, they can spend invaluable time reading together and bonding — just like mothers and children do anywhere.

Power of artificial intelligence

Seeing AI is a free app that narrates the world for the blind and low vision community. It’s the product of an ongoing research project that harnesses the power of artificial intelligence (AI) to open up the visual world by describing nearby people, text and objects.

It’s currently available in 70 countries and a number of languages. The Japanese-language version was launched a year ago.

Seeing AI uses AI technology not only to recognize and read short text passages, documents, product labels and so on, but also to describe people and scenery captured by a mobile phone camera.

Akiko, who lost her sight as a result of surgery, was already using the English-language version of Seeing AI before the Japanese version was released.

“I’ve been using the Japanese-language version of Seeing AI now for about a year, and I can say with conviction that it has become indispensable to honing my own individuality.”

She says that while there are a number of other applications available in Japan for assisting people with visual impairments, they tend to be designed for a single, specific purpose, and don’t provide such a wide range of easy-to-use functions all in one package.

With Seeing AI she can carry out all sorts of everyday life by using her phone. Apart from reading, she can use it to check the brightness of lights in a room and for describing her surroundings and identifying people and objects as she moves about. Watch the following video:

The app’s Japanese audio readout is so speedy that someone not familiar with it might find it too fast to follow. “It’s difficult to keep up, isn’t it?” Akiko says with a laugh.

“It is much faster than the speed of normal conversation and I’m okay with that because I’m blind and do everything through my ears. Things like reading or looking at something, that people can do in an instant, I have to listen and take in before I can act.

a bento
A bento that Akiko made for Ami, rice balls on the right and an array of morsels on the left.

“That is why I have gotten used to listening at high speed. The English-language version could not recognize Japanese text. When I used it to describe my surroundings and such like, I couldn’t listen at this speed, since I’m not a native English speaker and don’t have a good enough grasp of the language.”

The Japanese version has empowered Akiko to do much more by herself. For instance, she can now read notes from Ami’s kindergarten that tell her what Ami needs to take the next day. Before she had Seeing AI Akiko would have to scan each handout and use optical character recognition software to generate digital text that could be read out on her PC. Now it is just a matter of using her phone.

Being able to easily carry out tasks has given her more independence and confidence to do things she enjoys, such as cooking.

She uses Seeing AI’s “short text” function to read grocery labels, check use-by dates and identify ingredients. The app has a color recognition function that, for instance, can say whether a bell pepper is red, yellow or green.

Recognizing people, colors and much more

“I really enjoy making Ami’s bento these days with Seeing AI, I can think about the color of the ingredients as I prepare the lunchbox, so I might for example use a piece of yellow bell pepper to match the egg in tomorrow’s bento.”

Akiko’s phone contains a wealth of family photos, many of them are shots of her with her husband, Yoshimi, and Ami.

“I have set up Seeing AI’s person function to recognize Ami and my husband, so it can now pick out their faces in the photos I’ve taken.”

Mother, daughter and father
Akiko, Ami and husband Yoshimi at an amusement park.

In the past, Akiko had no way of knowing what each photo showed, but now she uses Seeing AI’s scene function to describe photos to her. And by pre-setting the app to recognize Ami and her husband, she can also go through photos showing a lot of people to find only those shots in which Ami or her husband appear.

“I always want my photos of Ami and the family close at hand. They’re also a record of her growth, so I do not want to delete any of them.”

Akiko says her use of the app continues to evolve at home and also at work in her role leading an organization that helps people with disabilities become more independent and attain a better quality of life.

“I see a disability as a unique individuality,” says Akiko. “And by honing that individuality (disability), I think that we can turn each rough stone into a glittering diamond. I’ve been using the Japanese language version of Seeing AI now for about a year, and I can say with conviction that it has become indispensable to honing my own individuality.”

Moter and young daughter
Akiko and Ami happily relaxing.

TOP IMAGE: Akiko Ishii and her daughter Ami use Seeing AI to read a picture book.

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How Microsoft does DevOps – from the 1990s to now

Abel

Abel

So, just how does Microsoft do DevOps? I get asked this all the time. The answer is a little bit complex because to really understand how Microsoft does DevOps, you need to understand where Microsoft was in the late 90’s and early 2000’s. And just what kind of changes we had to go through to truly embrace a DevOps world.

Microsoft’s Enterprise DevOps Transformation Story

Check out this talk where I walk you through Microsoft Enterprise DevOps Transformation Story.

[youtube https://www.youtube.com/watch?v=WhRRGUmwoq4?feature=oembed&w=640&h=360]

Ok, That’s a Cool Start, But I Want More Details

That was a pretty cool story right? I touched on a lot of DevOps topics in this story but I’m sure some of you want more details!

Image bae19c58437616eccb8d4c0eb073e96e4b48810f6887f1e2c4dc7c2fc590c266

Don’t worry, we got you.

and so much more goodness. Check out everything at DevOps At Microsoft

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What’s new in Teams: suppress background noise, select new Together mode scenes, and more

Welcome to December! I know you have been waiting for this post as November has been another month with a lot of great features that will help you get the most out of Microsoft Teams. Let’s jump right in!

What’s New: Meetings
AI-based noise suppression
Our real-time AI noise suppression feature automatically removes unwelcome background noise during your meetings. The AI-based noise suppression analyzes your audio feed filtering out the noise and retaining only the speech signal. You can also control how much noise suppression you want, including a high setting to suppress more background noise. 

New Together mode scene selection
Together mode reimagines meeting experiences to help participants feel closer together even when you are apart. We are excited to introduce new Together mode scene selections to transport your team to a variety of settings. Choose a scene to set the tone and create a unique experience for your meeting, whether it be a smaller conference room meeting, or an all-hands meeting held in an outdoor amphitheater.

TogetherMode.png

Polls in Teams Meetings
Polls in Teams meetings is a seamless experience powered by Forms that helps you conduct more engaging and productive meetings. As a meeting organizer or presenter, you can prepare, launch, and evaluate polls before, during, and after meetings, respectively. Your attendees can easily view and respond to the polls in the pop-up bubble or chat pane. To enable this feature as the meeting organizer or presenter, simply add the Forms app as a tab in your Teams meeting. Learn more.

Full screen support in new meetings experience
We heard you, full screen mode is back! With full screen mode on Windows the meeting window fills up the whole screen, removing all other screen elements, including the title bar on the top and task bar on the bottom. On Mac OS, full screen mode maximizes the meeting window and the title bar is hidden. This helps you to reduce distractions and focus your attention.

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Start an instant meeting from your mobile device
You’ll now find the familiar Meet Now icon on the calendar tab and in the Teams channel helping you connect with your team instantly. Once you start your meeting, you can use any messaging app on your mobile device to share the invite or add participants directly to the meeting, and anyone in the Teams channel can join without an invite.

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Updated layout for meetings on iOS 

We have improved the Teams experience on iOS devices with a new presentation mode, the ability to see more participants, and the ability to see shared content and a spotlighted participant concurrently.

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What’s new: Calling
Call Merge
While you’re on a call with another person (or a group), you might want to add another expert to participate in the call. Similarly, you may receive an incoming call that makes sense to connect with one you’re already on. Call Merge gives end users the capability to merge their Teams VoIP and PSTN active 1-1 calls into another 1-1 call or another group call. You can merge your calls, simply by choosing the “…” (more actions) button from the call controls and select “merge calls”. Learn more.

Survivable Branch Appliance
To support the most critical conversations in the event of an outage, the new Survivable Branch Appliance (SBA) allows you to place and receive PSTN calls even in the event of a WAN outage. This SBA is now available to certified Session Border Controllers (SBC) vendors, allowing SBCs to link with the Teams client in the event the client cannot reach the Microsoft Calling network.

Ericsson Session Border Controller certification
Ericsson has completed the Session Border Controller (SBC) certification process, which ensures that their SBC supports Direct Routing for Microsoft Teams, joining the list of certified SBCs. This rigorous certification process [insert link here] includes intense 3rd party testing and validation in production and pre-production Direct Routing environments. Direct Routing permits customers to connect their own carriers and infrastructure with Phone System to enable Teams Calling. Learn more.

 

What’s New: Devices
Microsoft Teams displays
Microsoft Teams displays is a new category of all-in-one dedicated Teams devices that features an ambient touchscreen and a hands-free experience powered by Cortana. These devices seamlessly integrate with your PC, providing easy access to Teams chat, meetings, calling, calendar, and files. With natural language, users can ask Cortana to join and present in meetings, dictate replies to a Teams chat, and more. Learn more.

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USB phone by Yealink: MP50
The plug and play format of the newly available MP50 by Yealink offers a new way to experience calling features in Teams, allowing you to connect a phone to your PC and start engaging in full phone functionality instantly. The MP50 provides a cost-effective option, giving you a traditional handset experience with a dedicated Teams button, for quick meeting and calling join, as well as USB and Bluetooth connection for both mobile and PC.

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Yealink A20
Yealink A20 is an integrated, Android-based Microsoft Teams Room designed for small meeting rooms and huddle spaces. The A20 delivers premium audio and video experiences through a 20-megapixel 133-degree horizontal field of view lens, 8 MEMS microphone array and built-in speaker. The A20 is easy to deploy and brings Teams Rooms features like wireless content sharing and whiteboarding, to small meeting spaces.

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Poly Sync 20 USB/Bluetooth® smart speakerphone now certified for Microsoft Teams
Poly Sync 20 is a portable personal speakerphone certified for Microsoft Teams that delivers great audio for your meetings as well as music. Combined with up to 20 hours of talk time, the ability to charge your smartphone and IP64 dust and water resistance, it’s a great companion for hybrid workers. Learn more.

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New features rolling out to Microsoft Teams Rooms and Surface Hub
The latest app for Microsoft Teams Rooms on Android, version 1.0.94.2020102101, is now available through the Teams Admin Center. New features have also begun rolling out to Surface Hub! Features enabled through this update include:
Microsoft Teams Rooms on Android

  • Support for dual screens: Now you can use Teams Rooms on Android in spaces with a dual screen configuration, allowing one screen to be focused on meeting participants in the gallery view, while the second screen can be used to show content or whiteboard.
  • New gallery views: Teams Rooms on Android now supports the 3×3, large gallery, and Together Mode gallery views.
  • Auto-answer for meetings: In some meeting scenarios where Teams Rooms devices are deployed, like a healthcare patient room, meeting participants want to be able to connect to an incoming call without taking an action to accept it. Now, we’re providing a setting that allows calls to be answered automatically. This new feature can be enabled through the Admin settings.

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Surface Hub

  • Together mode: view meeting participants in the new Together mode, which brings everyone into a shared virtual space.
  • Large gallery: view up to 49 meeting participants simultaneously in full screen mode,
    in the new 7×7 video grid.

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What’s New: Chat & Collaboration

Pinned Posts

Keep important information easily accessible and top of mind with Microsoft Teams. You can pin any message in a channel, and it appears in the channel information pane for all members of the channel to see.

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More options to use polls, surveys & checklists in Teams
Easily gather information or keep track of things in chat and channels with new app templates for polls, surveys, and checklists in Teams. Once installed and configured by the Teams administrators, these messaging extensions provide a simple and intuitive experience for users across all platforms without the need to use 3rd party apps.

Quickly create and send polls to gather input to make decisions.

Easily create surveys to gather feedback to improve your processes.

Collaborate with your team and keep things on track by creating a shared checklist.

Set presence status duration
Let others know when you are available in Teams by managing your presence status. Users can now change their presence status for a specific period. Learn more.

Android On-Demand Chat Translation
Inline message translation gives all your team members a voice and facilitates global collaboration. With a simple click, people who speak different languages can fluidly communicate with one another by translating posts in channels and chat.

What’s New: Power Platform and custom development
Build solutions with Power Apps in Teams
The new Power Apps app for Teams is now generally available. It allows you to build and deploy custom apps without leaving Teams. With the simple, embedded graphical app studio, it has never been easier to build low code apps for Teams. You can also harness immediate value from built in templates like the Great Ideas or Inspections apps, which can be deployed in one click and customized easily. The new Power Apps app for Teams can be backed by a new relational datastore – Dataverse for Teams. Learn more.

New Power Automate App for Teams
The new Power Automate app for Teams is now generally available. The new app makes it easier than ever to automate workflows within teams. With the simplified flow designer, you can easily build flows by selecting from a number of templates and simply selecting your options from drop down menus. Also, the home screen of the new app improves your visibility into your flows and let’s manage your flows for Teams from there. Learn more.

Power Virtual Agents (PVA) for Teams
Power Virtual Agents (PVA) for Teams is now generally available. Since announcing the PVA preview at Ignite 2020 users have found chat bots useful well as easy to create and we have seen thousands of bots created in the past few weeks. We are now also providing additional features including native authentication, where bots can be designed to provide information to users based upon their identity. You can now also easily make your bot available to your teammates and have admin approval to make it available for the whole organization.

Teams apps for meetings now generally available
Teams apps for meetings are now generally available with nearly 20 new apps in the Teams app store, such as Asana, HireVue, Monday.com, Slido, and Teamflect, as well as familiar Microsoft apps such as Forms. Learn more. If you’re a developer, learn more about creating Teams apps for meetings.

Support for Single Sign-On (SSO) for Bots
We are thrilled that Single Sign-on (SSO) support for bots is now available. SSO authentication in Azure Active Directory (Azure AD) minimizes the number of times users need to enter their login credentials by silently refreshing the authentication token. If users agree to use your app, they will not have to consent again on another device and will be signed in automatically. Learn more.

Microsoft Teams App Development Challenge
We’re continuously planning new events and ways to connect with the developer community. For example, Microsoft is launching the Microsoft Teams App Development Challenge. Starting November 16, 2020 through February 8, 2021, developers, partners, and organizations can participate in a challenge to develop a new and innovative Teams App for publishing to AppSource, to be eligible to win a share of $45,000 in cash and prizes. For full challenge details visit http://microsoftteams.devpost.com

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App Spotlight

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This month the Now Virtual Agent app by ServiceNow features new capabilities that help improve employee productivity with seamless self-service and faster case resolution – allowing you as a user to submit support requests, view open ticket approvals, act on notifications, chat with virtual agents for automated assistance, or streamline communication between agents and employees – all while staying in the flow of work in Teams.

 

 

What’s New: Management
Device management automatic alerting in Teams Admin Center
Device management automatic alerting provides more efficiency in identifying devices issues by triggering notifications that can be turned into an immediate correction action.

What’s New: Teams for Education
Insights across classes and spotlight student activity
New capabilities in Insights helps you as an educator to understand engagement and progress of students over time and across your classes. Now, educators can see high-level trends across classes, like inactive students, active students per day, missed online classes and missed assignments. And within a class, new spotlight cards show trending student behaviors an educator may want to take action on. Learn more.

What’s New: Firstline Workers
Shift schedule assistance
Shifts schedule assistance will alert managers if conflicts occur anywhere in the schedule and they will receive conflict warnings when approving schedule change requests. This alerting saves managers time, makes shift scheduling more efficient and reduces inaccuracies that lead to employees not turning up for their shift. Learn more.

What’s New: Government
These features currently available to Microsoft’s commercial customers in multi-tenant cloud environments are now rolling out to our customers in US Government Community Cloud (GCC), US Government Community Cloud High (GCC-High), and/or United States Department of Defense (DoD).

Full screen support in new meetings experience
We heard you, full screen mode is back! With full screen mode on Windows the meeting window fills up the whole screen, removing all other screen elements, including the title bar on the top and task bar on the bottom. On Mac OS, full screen mode maximizes the meeting window, and the title bar is hidden. This helps you to reduce distractions and focus your attention. GCC only in November.

OneNote in Teams DoD
You can now add new or existing OneNote Notebooks tab to your Teams channels if you’re a DoD customer. You can also go to Files or add OneNote Personal App to open your OneNote notebooks directly. Learn more.

Prevent attendees from unmuting in Teams Meetings
Meeting organizers and presenters in the US Government Community Cloud can now prevent attendees from unmuting during the meeting and enable specific attendees to unmute when they raise their hands. This can be helpful for press conferences and classrooms scenarios where you want to be in control of who’s speaking. Learn more.

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UNICEF and Microsoft launch improved, scalable technology to protect vulnerable children and women amid rise in domestic and gender-based violence due to COVID-19

Primero, an innovative online and offline application, empowers social workers to help more children

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NEW YORK — Dec. 1, 2020 UNICEF and Microsoft Corp. launched a new version of Primero called Primero X — an open source case management web application that helps social service providers coordinate critical support to vulnerable children. Key interventions include providing access to lifesaving services, such as family reunification and tracing, while still adhering to physical distancing and movement restrictions due to COVID-19. The launch of Primero X comes amid an increase in the rates of domestic and gender-based violence linked to the COVID-19 pandemic.

Millions of children are now more vulnerable to violence, abuse and neglect due to the socioeconomic consequences of the intensifying pandemic. There are 1.8 billion children in the 104 countries where violence prevention and response services have been disrupted due to COVID-19.[1] Schools are shuttered, parents and caregivers are losing jobs, and families are under increasing financial strain.

Over the past 12 months, UNICEF and Microsoft have been working together to enhance Primero to allow governments and other partners to deploy the application more quickly in humanitarian crises; support usage in offline and online settings from any device; improve the quality and consistency of care to vulnerable groups; and protect the privacy of at-risk children. The new version of Primero is currently being piloted in Ghana, with expected release to dozens of other countries through 2022. UNICEF aims to have Primero X live in 60 countries and territories by 2025.

UNICEF and partners are urging governments and protection authorities to adopt innovative technologies, like Primero X, to ensure that vulnerable women and children can be protected even under the most challenging of circumstances. Primero X supports multiple modules and can adapt to a broad range of protection programming, including unaccompanied and separated children, psychosocial support, children in alternative care, and gender-based violence in emergencies. Additionally, UNICEF has been advocating for social service workers to be recognized as “essential workers.”

“Social workers offer a lifeline to vulnerable children, especially during times of crisis and upheaval,” said UNICEF Deputy Executive Director Charlotte Petri Gornitzka. “COVID-19 is undermining the ability of these essential workers to do their jobs at the same time as needs are increasing. The partnership between UNICEF and Microsoft will help strengthen the Primero platform and scale it up to benefit millions of children and young people, both now and in the future.” Primero is an example of how UNICEF partners with business — based on a shared-value approach, where producing social value and addressing challenges also makes business sense.

“We firmly believe technology can be a force for good in these challenging times, and our partnership with UNICEF to support vulnerable children and women is even more critical during COVID-19,” said Microsoft Global Head of Tech for Social Impact Justin Spelhaug. “Primero is improving the quality and consistency of care for social workers so they can focus on those who need it most.”

Primero X is offered as a digital public good, providing social service organizations with program expertise and operational support from a diverse global community of experienced child protection and gender-based violence specialists. It also protects client confidentiality and is aligned with Responsible Data for Children, ensuring children’s privacy when accessing services facilitated by the system.

New features of Primero X will help social service providers reach children with vital protection and support as communities around the world continue to grapple with the socioeconomic consequences of the pandemic. These features include:

  • Microsoft technical infrastructure and design
  • Online and offline use from any smart device without interruption
  • Full-feature web application available on smartphones, resized to fit the screen
  • Intuitive workflows and embedded help
  • Enhanced security including two-factor identification
  • Delivery via the Microsoft Azure cloud service

Primero has thus far been rolled out in 29 countries and territories including Bangladesh, Burkina Faso, Central African Republic, Colombia, Democratic Republic of Congo, Ghana, Guatemala, India, Indonesia, Iraq, Jordan, Kenya, Kyrgyzstan, Lebanon, Libya, Mali, Myanmar, Nigeria, the Philippines, Sierra Leone, Somaliland, Somalia, South Sudan, Sudan, Tajikistan, Tanzania, Uganda and Yemen.

More information about Primero can be found at www.primero.org, www.cpims.org and www.gbvims.com.

More information about COVID-19 and guidance on how to protect children and families can be found at www.unicef.org/coronavirus.

About UNICEF

UNICEF works in some of the world’s toughest places, to reach the world’s most disadvantaged children. Across more than 190 countries and territories, we work for every child, everywhere, to build a better world for everyone. Follow UNICEF on Twitter and Facebook.

About Microsoft

Microsoft (Nasdaq “MSFT” @microsoft) enables digital transformation for the era of an intelligent cloud and an intelligent edge. Its mission is to empower every person and every organization on the planet to achieve more.

For more information, press only:

Microsoft Media Relations, WE Communications for Microsoft, (425) 638-7777, [email protected]

Christopher Tidey, UNICEF New York, +1 (917) 340-3017, [email protected]

Note to editors: For more information, news and perspectives from Microsoft, please visit the Microsoft News Center at http://news.microsoft.com. Web links, telephone numbers and titles were correct at time of publication, but may have changed. For additional assistance, journalists and analysts may contact Microsoft’s Rapid Response Team or other appropriate contacts listed at https://news.microsoft.com/microsoft-public-relations-contacts.

[1] https://www.unicef.org/reports/protecting-children-from-violence-covid-19-disruptions-in-prevention-and-response-services-2020

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Attend Dec. 3 online event to explore how data and analytics will impact your business

Planning strategic data and analytics initiatives is now critical for helping your organization build the agility and resilience needed to successfully navigate the future. Join us on December 3, 2020, from 9:00 AM to 10:30 AM Pacific Time (UTC-8), for the Shape Your Future with Azure Data and Analytics digital event to explore how data and analytics impact the future of your business—and see how to use Azure to change the way you make strategic business decisions.

Register for the event to:

  • Hear Microsoft Chief Executive Officer Satya Nadella provide insight into the power of data and analytics and discuss new Azure innovations.
  • Learn from Amy Hood, Microsoft Chief Financial Officer and Executive Vice President, and Julia White, Corporate Vice President of Microsoft Azure, about how Microsoft used data and analytics to transform its own finance organization.
  • Attend a CEO roundtable with Judson Althoff, Microsoft Executive Vice President of Worldwide Commercial Business, and other executives from some of the world’s most successful companies as they talk about how they are using data and analytics to recover, strengthen, and innovate in the face of uncertainty.
  • Dive deep into the latest Azure data and analytics announcements with Rohan Kumar, Corporate Vice President, Microsoft Azure Data and see new demos illustrating the native integration of Azure Synapse Analytics, the new Azure data governance service, Azure Machine Learning, and Microsoft Power BI.
  • Ask questions and get answers in real-time from Microsoft engineers during a live Q&A.

Shape your future with Azure Data and Analytics. Attend the digital event December 3, 2020.

By the end of the event, you’ll have a better understanding of how to develop a strategic view of your analytics initiatives and a solid foundation for creating a strategic, unified framework for using data and analytics to gain insights, make decisions, and improve business outcomes. We hope to see you there.

Register now button that opens registratoin page in a new window.