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Now generally available, Microsoft Defender Experts for Hunting proactively hunts threats

Today, we announced the general availability of Microsoft Defender Experts for Hunting to support organizations and their cybersecurity employees with proactive threat hunting.

Defender Experts for Hunting was created for customers who have a robust security operations center but want Microsoft to help them proactively hunt threats using Microsoft Defender data. Defender Experts for Hunting is a proactive threat hunting service that goes beyond the endpoint to hunt across endpoints, Microsoft Office 365, cloud applications, and identity. Our experts will investigate anything they find, then hand off the contextual alert information along with remediation instructions so you can quickly respond. Our Defender Experts for Hunting explainer video walks you through how it works.

Capabilities include:

  • Threat hunting and analysis—Defender Experts look deeper to expose advanced threats and identify the scope and impact of malicious activity associated with human adversaries or hands-on-keyboard attacks.
  • Defender Experts Notifications—Notifications show up as incidents in Microsoft 365 Defender, helping to improve your security operations’ incident response with specific information about the scope and method of entry.
  • Experts on Demand—Click the “Ask Defender Experts” button in the Microsoft 365 Defender portal to get expert advice about threats your organization is facing. You can ask for help on a specific incident, nation-state actor, or attack vector.
  • Hunter-trained AI—Defender Experts share their learning back into the automated tools they use to improve threat discovery and prioritization.
  • Reports—An interactive report summarizing what we hunted and what we found.

Bridgewater Associates, the world’s largest hedge fund and one of Microsoft’s first customers to implement a Zero Trust framework, helped Microsoft develop Defender Experts for Hunting, contributing decades of knowledge on how to keep intellectual property and investment data secure. The firm now uses Defender Experts for Hunting to extend its security teams so they can focus on the most complex and immediate security issues. Igor Tsyganskiy, Chief Technology Officer at Bridgewater Associates, believes in working together to protect one another from threats.

“Cybersecurity is a cooperative rather than a competitive area,” he said. “It takes a village to keep us all safer…We are living in a digital world that is completely interconnected, and protecting ourselves singularly, separately from each other, is not going to work.”

More threats—not enough defenders

Modern adversaries are well-organized and possess skills and resources that can challenge even organizations without open cybersecurity roles. These adversaries are also relentless. Microsoft Security blocked more than 9.6 billion malware threats and more than 35.7 billion phishing and malicious emails in 2021. They’ve extended their attack focus from endpoints to identity, cloud apps, and email.

It’s getting harder every day for organizations to build and maintain a full security team, let alone one with the ever-expanding skillset required to meet the range of today’s security demands. Proactive threat hunting—one of the best ways to identify and respond to security threats—is time-consuming, and most security teams are too busy with alert triage and security posture improvement efforts to spend time on proactive hunting.

Additionally, organizations are struggling to recruit top security talent—more important than ever since cybercrime is expected to cost the world USD10.5 trillion a year by 2025 (a 75 percent increase from the USD6 trillion in 2021).1 With one in three security jobs in the United States unfilled, cybersecurity employees often face huge workloads once hired. As a result, the average detection of a breach has been pushed out to 287 days as the number and impact of attacks continue to grow.2

Technology alone is not enough to fight cybercrime

Many companies don’t face daily security attacks but need deep experience with threat hunting when they do, according to Tsyganskiy.  

“To manage security on its own, a company must sustain a very large and growing team,” he said. “It’s like trying to maintain your own police force. Given the low frequency of the most sophisticated attacks, this is an insane misallocation of resources 90 percent of the time.”

Microsoft is uniquely positioned to help customers meet today’s security challenges. We secure devices, identities, apps, and clouds—the fundamental fabric of our customers’ lives—with the full scale of our comprehensive multicloud, multiplatform solutions. Plus, we understand today’s security challenges because we live this fight ourselves every single day.

Now, our security expertise is your security expertise.

How Microsoft Defender Experts for Hunting works

Every day at Microsoft, threat hunters work alongside advanced systems to analyze billions of signals, looking for threats that might affect customers. Due to the sheer volume of data, we’re meticulous about surfacing threats that customers need to be notified about as quickly and accurately as possible. 

This flow diagram describes how Microsoft Defender Experts for Hunting can be split into three distinct steps. These are track, hunt, and analyze. These three steps form the basis of the service and allow Microsoft to proactively reveal the unseen threats impacting customers.

How we hunt:

  • Step 1: Microsoft Defender Experts monitor telemetry and look for malicious activity across the Microsoft 365 Defender platform associated with human adversaries or hands-on-keyboard attacks.
  • Step 2: If a threat is found to be valid, analysts conduct a deep-dive investigation, harnessing machine learning and gathering threat details, including scope and method of entry, to help protect your organization’s endpoints, email, cloud apps, and identities.
  • Step 3: Our AI system and human hunters prioritize threat signals. Defender expert notifications appear in Microsoft 365 Defender, alerting you to the threat and sharing threat details.

Get started

To start your proactive threat hunting journey with Microsoft Defender Experts for Hunting, please complete the customer interest form to request a follow-up from our field team. To learn more, visit the Defender Experts for Hunting product page, download the datasheet, or watch a short video.

To learn more about Microsoft Security solutions, visit our website. Bookmark the Security blog to keep up with our expert coverage on security matters. Also, follow us at @MSFTSecurity for the latest news and updates on cybersecurity.


1Cybercrime To Cost The World USD10.5 Trillion Annually By 2025, Steve Morgan. November 13, 2020.

2Cost of a Data Breach Report 2021, IBM. 2021.

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MORSE security team takes proactive approach to finding bugs

When it comes to a complex issue such as computer security, there are no simple answers. As the effects of hacking run the gamut from the annoyingly personal – like never-ending popup windows on your computer screen – to a large-scale, global level – such as the gasoline shutdowns that crippled the East Coast in 2021 – it makes sense that there’s no single approach to attacking the problem.

It takes more than just one angle to handle what has become an increasingly important aspect of technology development. Many organizations simply focus on patching problems after they occur. But Microsoft is taking a holistic direction in its security measures, covering the entire spectrum with a team that is working to stop vulnerabilities before they even spawn, eliminating code flaws before they reach your computer and the prying keyboards of hackers across the globe. For the security team, the thinking goes, it’s never an if, but when an issue will arise.

“It’s a perennial cat and mouse game,” said Justin Campbell, principal security software engineering lead, Microsoft Security. “Things are evolving. Windows isn’t stagnant. There are new things added, new considerations, new technologies and new procedures researched. That’s not just in security, but how we build our software. There’s still code from 30 years ago that’s in equal consideration with new items we are shipping today. It’s a tremendous spectrum.”

Campbell leads a new global security team comprised of more than 60 members called Microsoft Offensive Research & Security Engineering (MORSE), which takes a three-pronged approach to securing code within the operating system. Red, blue and green teams, each with a different role to play, help MORSE aggressively battle security threats, repair broken code and prevent issues from ever happening.

The overlapping work done by the trio of teams helps develop new technology that benefits each side, from identifying potential weak spots in code to building new tools for the latest threats to strengthening security capabilities that have short- and long-term effects.

Many cybersecurity terms have their roots in computer simulations, video games, military exercises and real-time simulators that many of the experts have studied to learn the tricks of the trade. So, red teams try to identify an attack path to breach organizations’ security defenses through real-world attack strategies. Blue teams attempt to defend those attacks and prevent the red team from breaching existing defenses. Green teams help mitigate high-risk, systemic security issues and fix them at scale by building in learnings and tools from the red and blue teams.

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Announcing Microsoft Teams optimized for Apple silicon

Today we’re excited to announce the arrival of a native Microsoft Teams app optimized for the Mac lineup with Apple silicon.

Mac Light.png

At Microsoft, we are committed to delivering great product experiences that help our customers work easier and faster on their favorite devices. We heard from our customers who use Mac with Apple silicon that they want Teams to be optimized for their devices. We are rolling out a production grade universal binary version of Teams, which means it will run natively on the entire Mac lineup, including those with Apple silicon. For Mac users, this means a significant boost in performance, ensuring efficient use of device resources and an optimized Teams experience even when using multiple high-resolution monitors during calls or meetings.

Microsoft is committed to innovation and committed to the Mac, so we’re excited to bring this to our Mac users. All Mac users will be automatically upgraded with their most recent update to Teams. The generally available (GA) version of the native Teams app on Mac with Apple silicon is being rolled out to customers in increments over the coming months.

We are excited about the Teams innovations we are delivering for our Mac user community and would love to hear your feedback about your experience using our latest features. If you want to try out new Office features first and make a difference in the products you use every day, please join the Office Insider Program and check out the Mac channels.

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Xbox and NY Liberty team up for WNBA’s first gaming-inspired basketball court

Xbox in collaboration with the New York Liberty has unveiled the WNBA’s first gaming-inspired basketball court for the team’s August 2 and August 3 home games versus the Los Angeles Sparks at Barclays Center. The Xbox-inspired court is also the WNBA’s first secondary court among current teams.

NY Liberty and Roblox Basketball Court Design Image

Fans can also experience the Xbox-branded Liberty court within the Infinite Canvas’ Dunking Simulator, a leading basketball experience in Roblox. Players will be teleported to the special Liberty court within the experience to dunk in style and enjoy special, metaverse-only features like pyrotechnics, fireworks, fan chants, and more, all guided by New York native and 11-year-old sports journalist,Pepper Persley.

Xbox also invites fans who love basketball and gaming to share their dreams via itsPower Her Dreams website. For every submission made on the site from now through September 30, Microsoft will donate $10 to the Mamba & Mambacita Sports Foundation orGirls Who Code, with up to a maximum donation of $50,000 per nonprofit.

NY Liberty and Roblox Basketball Court Design Image

Fans can also unlock unique virtual items for their avatars across millions of other Roblox experiences, including a special New York Liberty jersey, Xbox belt bag, and Xbox Shutter Shades.

To access the experience, please visit Dunking Simulator and create an account on Roblox.

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Two new security products help customers lock down their infrastructure

Today, we’re thrilled to announce two new security products driven by our acquisition of RiskIQ just over one year ago that deliver on our vision to provide deeper context into threat actors and help customers lock down their infrastructure.

Track threat actor activity and patterns with Microsoft Defender Threat Intelligence

This new product helps security operations teams uncover attacker infrastructure and accelerate investigation and remediation with more context, insights, and analysis than ever before. While threat intelligence is already built into the real time detections of our platform and security products like Microsoft Sentinel, customers also need direct access to real-time data and Microsoft’s unmatched signal to proactively hunt for threats across their environments.

For example, adversaries often run their attacks from many machines, with unique IP addresses. Tracing the actor behind an attack and tracking down their entire toolkit is challenging and time-consuming. Using built-in AI and machine learning, Defender Threat Intelligence uncovers the attacker or threat family and the elements of their malicious infrastructure. Armed with this information, security teams can then find and remove adversary tools within their organization and block their future use in tools like Microsoft Sentinel, helping to prevent future attacks.

See your business the way an attacker can with Microsoft Defender External Attack Surface Management

The new Defender External Attack Surface Management gives security teams the ability to discover unknown and unmanaged resources that are visible and accessible from the internet—essentially the same view an attacker has when selecting their target. Defender External Attack Surface Management helps customers discover unmanaged resources that could be potential entry points for an attacker.

Microsoft Defender External Attack Surface Management scans the internet and its connections every day. This builds a complete catalogue of a customer’s environment, discovering internet-facing resources, even the agentless and unmanaged assets. Continuous monitoring, without the need for agents or credentials, prioritizes new vulnerabilities. With this complete view of the organization, customers can take recommended steps to mitigate risk by bringing these resources under secure management within tools like Microsoft Defender for Cloud.

Read the full threat intelligence announcement and to learn more about how Microsoft Defender Threat Intelligence and Microsoft Sentinel work together, read the Tech Communities blog.

Additionally, in the spirit of continuous innovation and bringing as much of the digital environment under secure management as possible, we are proud to announce the new Microsoft Sentinel solution for SAP. Security teams can now monitor, detect, and respond to SAP alerts all from our cloud-native SIEM, Microsoft SIEM.

To learn more about these products and to see live demos, visit us at Black Hat USA, Microsoft Booth 2340. You can also register now for the Stop Ransomware with Microsoft Security digital event on September 15, 2022, to watch in-depth demos of the latest threat intelligence technology.

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Making meetings more accessible to all and other additions to Microsoft 365

Get better control over time and tasks  

Tools that foster a sense of control over time and tasks can help alleviate anxiety, contribute to better work-life balance, and reduce the chances of burnout. In previous installments of this blog, we’ve noted some of the ways that Microsoft 365 tools can help users manage their time more effectively – for example, by enrolling in a Focus plan or relaxing your mind with a Headspace meditation in Microsoft Viva Insights.  

In recent months, we’ve continued to innovate in this space, with improvements in Outlook, Teams, and Viva Insights. In Outlook, you can now pin important messages to the top of your inbox, or drag and drop email messages as tasks on your To Do list to help ensure important messages don’t fall through the cracks. To capture stray thoughts, you can now use the Teams Chat with Self feature to send yourself notes, messages, files, and images or videos, helping you keep everything in one place for tracking or transferring to your To Do list. And in Viva Insights, you can now tap into a curated set of guided meditations from Headspace in four additional languages: French, German, Portuguese, and Spanish. 

Note to our government customers 

We’re also pleased to share that the following Microsoft 365 features, all of which are currently available to Microsoft’s commercial customers in multi-tenant cloud environments, have now also rolled out for Microsoft 365 GCC, GCC-High, and/or Department of Defense (DoD) customers, as noted: 

Microsoft Teams 

  • Live captions in Meetings for VDI – VMWare (GCC) 
  • Live captions in Meetings for VDI – Citrix (GCC) 
  • Multi-window support for VDI – AVD, Windows 365, Citrix (GCC/GCC-H) 
  • Customize chat density settings (GCC/GCC-H/DoD) 
  • Chat with Self (GCC/GCC-H/DoD) 
  • Anonymous meeting join across clouds (GCC/GCC-H/DoD) 
  • Live Transcript for meetings on VDI (AVD) (GCC/GCC-H) 
  • Suggested Replies on Mobile (GCC/GCC-H/DoD) 
  • Together Mode on VDI (GCC-H) 
  • Presenter mode: controls to move and resize presenter video (GCC-H/DoD) 
  • CART captioning in meetings (Desktop) (GCC-H) 
  • Together Mode on web (GCC-H/DoD) 
  • New default for Teams notification style (DoD) 

Microsoft Stream 

  • Add or edit captions and transcript for a video in SharePoint or OneDrive for Business (GCC/GCC-H/DoD) 

Microsoft Viva  

  • Briefing email from Microsoft Viva (GCC) 
  • Viva Insights app in Teams (GCC) 

Help shape the future of Microsoft 365 accessibility 

Our commitment to accessibility is powered by input from our customers and employees with disabilities – and it is driving exciting new work across Microsoft. At the 12th annual Microsoft Ability Summit in May, we celebrated a new and expanded Inclusive Tech Lab and unveiled Microsoft adaptive accessories designed to give people with disabilities greater access to technology. These adaptive accessories were designed to empower anyone who has difficulty using a traditional mouse or keyboard. People can use these accessories to create their own custom setup wherever they choose to work. Explore videos from the Ability Summit on demand. 

Ensuring that our products empower everyone to connect, communicate, and contribute is core to Microsoft’s mission, and we are committed to continual improvement in this space. And by far our most important guide on this journey is feedback from you, our customers. You can always reach us right within the Microsoft 365 apps you’re already using: just go to the File menu and select “Feedback” then “Send a suggestion” and include the tag #accessibility.  

If you have a disability and need technical assistance with any Microsoft product the Disability Answer Desk (DAD) can assist you via phone (800-936-5900) or chat. We also have an ASL option available for our customers who are deaf or hard of hearing in the U.S. (+1 503-427-1234), as well as video support through the Be My Eyes app. Enterprise customers can also reach out to the Enterprise Disability Answer Desk (eDAD) with questions about accessibility features, product compliance, and assistive technologies. 

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A multi-year, collective effort leads to the Xbox Pride controller, customizable and available anytime

Elliott Hsu, a principal hardware designer, created the Surface Pride Type Cover. His inspirational prompt came from Fedorov, who introduced Hsu to the flags of the many LGBTQIA+ communities that span many gender identities, gender expressions, and sexual and romantic orientations. And every year, they and the teams they worked with found that more people resonated with the design.  

“We love the rainbow flag. I think it’s fantastic,” says Fedorov, who, along with others working on the design, wanted to focus on the idea of intersectionality coming together across communities. “At the same time, we need to understand the community is not a monolith. Everybody’s experience is different and there are many communities under the LGBTQIA+ umbrella.” 

Every year, Hsu and Fedorov wanted to challenge themselves and the teams working on Pride products (such as the Surface Skins that shipped in 2020) to make the designs more meaningful and keep the momentum going. 

“We wanted a way to show our commitment through a Microsoft product and use our design skill set to build it,” Hsu says. “It was a very creative project that speaks to a lot of people.” 

Eventually, this design would lead to the Pride controller, a project that spoke to people all over the company, drawing in hundreds who helped develop, fine-tune and bring it to the public – a monumental effort with many moving parts over the years. 

“The goal here was to make the gaming world a more inclusive space and Pride was an opportunity to take a good step in that direction,” Ruiz says. 

In 2021, with the pandemic still affecting the supply chain and many other constraints, this collective decided to put the flags (at the time, 18) on an Xbox Wireless Controller – an idea that had been percolating since 2019. Knowing they couldn’t mass produce under the conditions of the time, they created a limited-edition controller they wouldn’t sell, but sent to about 100 players and creators in the LGBTQIA+ community.  

The reaction was unexpected – people loved it but were unhappy they weren’t able to buy their own controllers, lighting up social media with both praise and dismay. This reaction ended up proving the internal case for a wider audience, prompting more conversations with engineering and marketing teams who committed to the project. These and the other teams working on the controller were invigorated by the amount of attention the prototype got, and how people wanted more. June 2022 became the goal for the Pride controller’s grand entrance and availability. This would give the teams enough time to develop the design, as it’s usually a one- to two-year process to produce a custom controller (which includes tests and trials as well as a myriad of color adjustments).

“While some fans were super disappointed that they couldn’t purchase the Pride controller, the creators who actually received the controllers were super stoked,” Ruiz says. “They were really overjoyed to be recognized in their communities. So our biggest takeaway at that point in time was that the gaming community had an appetite for a Pride controller that they could purchase.” 

Man holds the Xbox Pride controller
July 2022’s Xbox Ambassador of the Month itsMikeytho shows off their Xbox Pride controller.

Jen Nichol, a senior business development and partnerships program manager at Xbox, was part of the collective effort that drove the proposal and strategy to bring the Pride controller to Xbox Design Lab.  She was also embedded in the Xbox community (through her previous work with Microsoft Mixer and as head of community management for Xbox Studios) and part of the LGBTQIA+ community, both as an ally and as a parent to a daughter who identifies as trans.  

“My understanding and connection to that community is personal. It’s my family. It’s my people. So it wasn’t hard to know how important it was,” she says. “Through gaming, you build really strong relationships that last years with people on the other side of the world. It’s community. And there’s no way you can embrace community without embracing everyone and acknowledging that people have value.” 

For her and the rest of the team, this project was a love letter to the community; a way to say, “We see you and we want you here.” She also forged a path to give back to that community. To add to the ways Microsoft is supporting LGBTQIA+ communities, the teams made upfront charitable contributions totaling $170,000 to multiple nonprofits supporting these communities. 

“It would make sure that we’re doing this in a way that shows actual support – not just words – and that we’re donating whether or not we sell them,” Nichol says. “We all agreed that it’s better to do it this way than not do it at all, because it’s important that positive, real-world change happens.” 

While the Surface Type Cover and Skins were flat, the controller’s 3D shape proved much more challenging from a design perspective – especially when the “+” part of the community was so massive – and the team wanted to continue expanding its representation. 

What you’re designing here impacts somebody who can see themselves represented on a product,” says Hsu, who had experience designing previous custom controllers, such as the one tied to “Space Jam: A New Legacy” and the Elite Series 2. “You have to fit every flag in there and still make it look like a flag. It’s tricky having 34 elements. We usually try to reduce elements in design.” 

But everyone on this project agreed: the controller needed to maximize inclusion through those flags.  

“Every little thing matters to increase acceptance and inclusion for the LGBTQIA+ communities. We know that visibility matters, representation matters,” Fedorov says. “When people see their flag represented, it changes lives. We have 34 flags and some of them are not seen often, they’re not mainstream.” 

The teams kept working on it, kept balancing and recalibrating. Hsu and other designers made sure every flag fit and still looked like a flag. Fedorov says the design’s intent is to show many communities (to try to give equitable treatment) and to drive attention to those who are often most marginalized. The end result exemplifies the intersectionality within the community and across communities, while at the same time creating a sense of unity, of people coming together across groups.  

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5 lessons Microsoft has learned about compliance management

Compliance management is a complex process—one that gets increasingly more complicated the larger an organization grows. Microsoft knows this firsthand, not only because of our experience providing Security and Compliance solutions to customers but also because of the global reach and responsibility for maintaining compliance with a hefty number of regional and industry-specific regulations. Another thing Microsoft has learned along this journey is that the route is significantly smoother with an inclusive mindset and digital tools to ease the way.

In the new world of hybrid work, regulatory compliance has become a board-level directive. Local and global regulations dictate how to manage, store, and transmit data, making compliance more critical than ever before. However, to adhere to these regulatory standards, risks need to be identified and mitigated, and data needs to be governed according to policy. Embarking on this journey will provide additional valuable outcomes, like:

  • Providing you with fast access to requested data in the event of an external or internal investigation or legal action.
  • Protecting company data as the workplace evolves is especially important given the growing use of personal devices for work and the increase in employees accessing company networks from outside the physical office for some or most of their week.
  • Acting as good stewards—Chief Information Security Officers (CISOs) feel a sense of duty to protect their employees, partners, and customers to the best of their ability.

Microsoft’s compliance journey has given us insights and best practices that we can share with other organizations determined to strengthen their compliance management practices. Planning for the unexpected events that inevitably occur means aligning your people, processes, and technology. Here are five things we’ve learned along our compliance path—and stories of what’s worked for customers.

Assess your compliance posture

It’s difficult, if not impossible, to know if you’re headed in the right direction without knowing your current position. So, where do you start? Compliance management has gone from a nice to have to a must-have for organizations, which have huge a incentive to strengthen their compliance management practices. Keeping track of all the regulations they’re responsible for, however, can be challenging, especially for those companies in regulated industries, like financial services or healthcare. Maintaining a good compliance posture can help you avoid penalties, negative publicity, fines, and financial losses. Given how quickly regulations change, this can be a big challenge. And manually tracking compliance issues in spreadsheets often isn’t sufficient. As a first step, we recommend assessing the current state of your compliance with a visual tool that helps measure where you are today, and allows you to track your collective progress over time.

Broaden your idea of compliance

When people hear the term “compliance,” many instantly think about regulatory compliance. Understandably so, because regulations like the California Consumer Protection Act (CCPA) and General Data Protection Regulation (GDPR) receive a lot of press and attention. But as mentioned earlier, compliance goes way beyond regulations.

Compliance management can even lead to innovation. Customers tell us they feel free to adapt the way they operate in response to customer trends. Visionary Wealth Advisors, a financial management firm in the United States, wanted to allow customers to communicate with the company via text messaging but needed to manage that data securely for compliance reasons. Visionary Wealth Advisors was able to maximize security and compliance with Microsoft Purview Data Lifecycle Management and CellTrust SL2.

“A central pain point is that the client doesn’t understand the regulatory environment that we operate in,” said Ryan Barke, Chief Compliance Officer and General Counsel, Visionary Wealth Advsiors. “They just want to communicate with their financial advisor, and the financial advisor wants to communicate with the client. We can have a policy that says, advisors, you’re prohibited from text messaging with your clients but we cannot control the other end of that communication.”

Involve everyone

Data breaches are accelerating—climbing 68 percent in 2021, costing an average of USD4.24 million each.1 Insider leaks of sensitive data, intellectual property (IP) theft, and fraud can all detrimentally impact a company. So, too, can regulatory violations, but CISOs may be so focused on data protection that data compliance doesn’t get as much attention. What we have learned on our journey is that compliance isn’t a CISO’s burden to bear alone. Multiple Microsoft executives were involved in meeting compliance regulations and obligations. People across Microsoft had to have a hand in compliance to drive the process.

Involving multiple leaders makes sense given how people throughout an organization will benefit from what strong compliance management makes possible. The City of Marion in Australia deployed Microsoft Purview Records Management to better manage the data collected from the 90 services it provides. As a result, city staff has become more engaged with the process of creating and handling information. They can organize themselves and their workflows in Microsoft Teams, set up SharePoint sites, create and link information, create their own Power BI reports, configure workflows, and connect varied information much easier.

“It helps our small team get lots of stuff done, and we don’t need to worry so much about compliance anymore,” said Karlheins Sohl, Information Management Team Leader, City of Marion. “We can trust the system to help take care of that, while we’re freed to focus on the quality of information and the service we provide to the City of Marion staff.”

Discover data and identify risks

In the event of legal action, a merger or acquisition, or an internal or external investigation, technology solutions can help you more efficiently find the relevant data you need. With the proliferation of data, that’s more important than ever.

The sheer volume of data can make this challenging. Technology solutions like Microsoft Purview eDiscovery can help you save time and money on tracking down data.

Through a solution like Microsoft Purview Communication Compliance, organizations can reduce risks related to regulatory compliance obligations.  

Simplify and automate compliance

Effective technology solutions have a wonderful way of simplifying complex processes—and often the workdays of those responsible for managing those processes. Multiple solution providers can complicate already challenging compliance processes and result in a fragmented, inefficient approach. Choosing a comprehensive solution, like Microsoft Purview, can help by continuously monitoring for compliance changes and automating the update process.

Texas-based Frost Bank must follow numerous banking regulations and employees recognize the importance of complying with them—“Compliance is like drinking coffee in the morning,” says Edward Contreras, CISO, Frost Bank. Keeping up with all of those regulations proved challenging before adopting Microsoft Purview Compliance Manager, which updates daily, adding at least 200 updates from more than 1,000 regulatory bodies and enabling the bank to create detailed reports for regulators and auditors.

“Compliance Manager took the mystery out of regulatory compliance for us,” said Glenn McClellan, Endpoint Architect, Frost Bank. “The solution provides improvement actions, excerpts from relevant regulations, and overall, made managing compliance really easy and actionable.”

Explore Microsoft Purview

Effective compliance and risk management are extremely important, and are possible. Microsoft is here to help if you’re looking to simplify your compliance management with technology solutions.

Microsoft Purview is a comprehensive set of compliance and risk management solutions that help organizations govern, protect, and manage data, and improve your company’s risk and compliance posture. These solutions include Microsoft Purview eDiscovery, which helps you discover, preserve, collect, process, cull, and analyze your data in one place; Microsoft Purview Compliance Manager, which helps you simplify compliance and reduce risk; and Microsoft Purview Communication Compliance, which helps foster compliant communications across corporate mediums. We’d love to offer support on your journey.

To learn more about Microsoft Security solutions, visit our website. Bookmark the Security blog to keep up with our expert coverage on security matters. Also, follow us at @MSFTSecurity for the latest news and updates on cybersecurity.


1Cost of a Data Breach Report 2021, Ponemon Institute, IBM. 2021.

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What’s new in Microsoft Teams for July

How is it already time for the “What’s New in Teams” blog for July? Wow, summer is speeding by us quickly. This month, we are sharing the ways that Microsoft Teams updates and enhancements can make your meetings more collaborative. We are announcing new ways you can connect with anyone on your team and in their language. Also, have you heard about the new Teams Rooms on Windows updates? We have seven new additions for you. But I don’t want to share all the news at once, so keep reading and leave us a comment.

Meetings

Phone and Calling

Devices

Chat and Collaboration

Management

Security, Compliance, and Privacy

Teams for Education

Frontline Workers

Government

Meetings

Microsoft Forms enhancements in Teams meetings

Microsoft Teams now has an even stronger partnership with Microsoft Forms. Microsoft Forms is excited to introduce a number of new features and improvements to existing features within Teams meeting polls. Here’s a quick summary:

  • We’re replacing the “Forms” app within Teams with a new app named “Polls”—making it much easier for people to find and add polls to their chats and meetings. You will be able to see the “Polls” app when searching in the Teams app store (via the side bar or top nav bar in the meeting) or from the message extension flyout menu.

Forms Polls.png

  • We’ve made UI improvements to the poll suggestions pane, including the ability to:
    o Re-position the list of suggested polls from the bottom to the side pane
    o Provide an entry point in the polls portal page, where users can show/hide the side pane as needed
    o Provide the poll results view (previously, it only showed the voting view), which allows the poll creator to see how the poll will look to the meeting audience after it’s launched

Poll Suggestions.jpg

  • You can now see a list of your recently created polls so that you can re-use your past polls created in new meetings and save time.

Recently Created Polls.jpg

  • A new poll animation appears after people have entered a response, providing a dynamic confirmation that their votes have been successfully submitted.

voting animation.gif

  • We’re adding a new poll question type, Rating, which allows you to provide feedback by rating on the scaled symbols.

rating question resutls.gif

  • We’ve improved the poll result view to be a more intuitive and easy-to-read experience, with enrichments such as color indication and dynamic results.

Poll Result.jpg

Phone and Calling

Remove a call from your history
Streamline your view with the ability to hide calls from your call history list on Teams for desktop and mobile.

Call recording announcement played in your default language
Call recording announcements will now be played in your default language for Teams calls to or from a phone number. Both parties will hear the announcement in the same language, at the same time, for both standard and compliance recording scenarios.

Common Area Phone license enhancements
The Common Area Phone offering has been enhanced to serve a wider variety of scenarios for customers without increasing the price. Learn more about how to set up Common Area Phones.

Security, endpoint management, and cloud-based voicemail features are available through the following service plans added to the Common Area Phone license:

  • Azure Active Directory Premium Plan 1
  • Microsoft Intune
  • Exchange Online Plan 2 (cloud-based voicemail only)

You can verify within the admin center that a Common Area Phone license is activated for Azure Active Directory Premium Plan 1, Microsoft Intune, and Exchange Online Plan 2.

To enroll devices into Intune service, check the requirements at Configure Intune to enroll Teams Android-based devices. If you have auto-enrollment set up in the Microsoft Endpoint Manager admin center, and you do not want to auto-enroll your Teams device, you need to unassign the Intune license or set up a grouping structure that omits these devices from auto-enrollment.

In addition, the following calling features are available for supported Teams phone device models enabled with a Common Area Phone license and the latest Teams app update (minimum version – 1449/1.0.94.2022061702):

  • Call park and retrieve
  • Cloud-based voicemail through Exchange Online Plan 2
  • Call queues
  • Auto attendants
  • Group call pickup
  • Forwarding rules

To use the calling features on supported Teams phone device models, you need to enable the “Advanced Calling” setting in the Teams admin center or on your Teams phone device and sign in through your Common Area Phone account. Learn more about how to disable cloud-based voicemail from your devices. To access advanced capabilities, ensure that you purchase the right hardware models.

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Spectralink Digital Enhanced Cordless Telecommunications (DECT) device integration with SIP Gateway
DECT devices from Spectralink have been integrated with SIP Gateway, allowing frontline workers to use Teams calling functionality on DECT devices to communicate with colleagues on the go. DECT device integration with SIP Gateway is available on the following compatible handset models from Spectralink:

  • IP-DECT 200/400/6500/Virtual IP-DECT/IP-DECT Base Station
  • Handsets 72xx/75xx/76xx/77xx

Learn more about planning for and configuring SIP Gateway in your organization.

Devices

Check out for Microsoft Teams panels
Using the new “Manage” button on a Teams panel, the reserved Teams Room can now be checked out of, or released, directly from the panel with the touch of a button. This functionality will end the room reservation and returns the room to the room inventory.

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Extend room reservations for Microsoft Teams panels
Also through the new “Manage” button, a Teams Rooms reservation can be extended directly from the panel. The reservation can only be extended if the room is available during that time.

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Peripherals: Camera on/off feature
Any Teams-certified peripheral device supporting the camera on/off feature now allows each user to more efficiently turn on or off their individual video in calls and meetings. Instead of fumbling with a mouse or keypad, users can quickly control their video with the simple click of a button on their device.

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Certified devices

Logitech Tap IP (VR0029) 
The Logitech TAP IP is now certified for Microsoft Teams Rooms. Using the network-connected touch controller allows for easy meeting join via one-touch join and simple setup with a single power over ethernet cable. The Logitech Tap IP can be mounted using table and riser mounts that allow for 180-degree rotation or on the wall depending on the needs of the room. Learn more.

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Logi Dock
Logi Dock is an all-in-one docking station that is now certified for Microsoft Teams. Logi Dock works smoothly with Teams and connects everything in one tidy unit, replacing the need for extra peripherals and eliminating a tangle of cables and wires. The device connects and charges up to five USB peripherals and up to two monitors, simplifying the home office setup so that users can work more productively.

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Chat and Collaboration

LinkedIn integration
Use LinkedIn profiles, now integrated with Teams, to get to know your colleagues, connect directly and build deeper relationships. From Teams chat, channels, calls, or meetings, you will now be able to view your colleague’s LinkedIn profile, including their current role, past experiences, and other insights. Learn how to make the most of your LinkedIn integration.

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Automatic groupings available for channel posts

When creating a message post in a team channel, users are now able to notify owners of the team all at once by mentioning “@Team Owners,” removing the need to mention team owners individually. “Team Owners” is automatically grouped and doesn’t require any manual maintenance.

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Enhanced user experience on iPad 
Microsoft Teams on iPad is now more responsive to screen size, app orientation, and display modes. The Teams app bar and canvas will automatically align based on the screen size available to the Teams app.

Management

Bulk removal for individual policy assignments
Admins can clean up individual policy assignments from users in bulk so that those users can inherit the correct policy either via a group policy assignment or global organization-wide default. Individual policies are always prioritized, in order to clean those induvial policies and make sure that users are getting the correct policy we created this procedure to clean them all in one operation.

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Security, compliance, and privacy

Export API support for Teams message reactions
The Teams Export API allows organizations to support Enterprise Information Archiving (EIA) for Teams to solve for retention, indexing, e-discovery, classification, and regulatory requirements. Teams Export API also will now support Teams reactions (heart, thumbs up, laugh, surprised, angry, sad) on a message using the Export API. This is in addition to Teams Messages (1:1 and group chat), attachments (file links and sticker), emojis, GIFs, and user @Mentions.

Teams for Education

Moodle Learning Management System integration
In addition to integration with Canvas and Blackboard, Microsoft has now partnered with Moodle Learning Management System to deliver seamless integrated learning experiences. Microsoft Teams Meetings LTI and Classes LTI apps are now available within Moodle.

For more information, see Set up and configure the Moodle plugin and Integrate Microsoft Teams classes and meetings with Moodle.

Frontline Workers

Easily deploy frontline teams at scale
Administrators can deploy up to 500 teams with 25 users per team using one PowerShell command. This enables your organization to roll out teams at scale within a day so your frontline workforce can collaborate and be productive across different stores, locations, and roles. You can use custom templates to set up teams that best fit your organization’s needs or leverage one of our default templates. Admins also can remove members from teams at scale from existing teams. Learn more about deploying frontline teams at scale.

Device Test for virtual appointments
Device Test allows virtual appointment users to validate and configure hardware components before joining an appointment through Microsoft Teams. Users will be able to validate camera, microphone, and browser compatibility, as well as the internet connection at any moment before the scheduled appointment start time. Benefits of Device Test include:

  • Complete a full test call with Azure Communication Service
  • Easy access to the troubleshooting guide
  • Ability to share test results with appointment organizers

Learn more about device testing.

Virtual appointment SMS notifications for UK customers
Now UK customers can send and receive SMS confirmations and reminders with a Teams Meetings link for any virtual appointments that are created from the Bookings app in Teams. Learn more about SMS notifications.

Government

These features currently available to Microsoft commercial customers in multi-tenant cloud environments are now rolling out to customers in the US Government Community Cloud (GCC), US Government Community Cloud High (GCC-High), and/or United States Department of Defense (DoD).

Manage Meetings options for DoD 
Organizers are now able to modify the user experience or customize the safety and security settings for their Teams Meetings using the new “Meetings options” feature.

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Large Gallery for Teams on VDI in government clouds
By default, Teams Meetings supports up to nine videos in Gallery. Now, using Large Gallery, users can view up to 49 videos at once in Meetings on virtual desktop infrastructure (VDI). This is available for GCC and GCCH.

Together Mode for Teams on VDI in government clouds
Together Mode lets you see all your colleagues against a shared background, making you feel like you are all together in a virtual online room. This is now available in Meetings on virtual desktop infrastructure (VDI) for GCC and GCCH.

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Hydrogen fuel cells could provide emission free backup power at datacenters, Microsoft says

In 2018, Microsoft collaborated with engineers at the National Renewable Energy Laboratory in Golden, Colorado, to power a rack of computers with a 65-kilowatt PEM fuel cell generator. Then, in 2020, the team hired Power Innovations in Salt Lake City, Utah, to build and test a system that could power 10 racks – a row – of datacenter servers for 48 consecutive hours with a 250-kilowatt hydrogen fuel cell system.

After that successful proof-of-concept demonstration, the team set out to prove the viability of a three-megawatt system, which is of sufficient size to replace a diesel generator at a datacenter.

The problem, Monroe noted, was that nobody made PEM fuel cell systems that large – three megawatts is more than 10 times bigger than the system the company tested in Utah. Three megawatts is enough energy to power about 10,000 computer servers or 600 homes.

‘The coolest thing’

The challenge to build a three-megawatt fuel cell system resonated with engineers at Latham-based Plug, a pioneer in the commercial development of fuel cell and green hydrogen technologies. Today, the company offers solutions throughout the green hydrogen ecosystem — from production and transportation to storage, handling and dispensing.

“Drawing it on the whiteboard and saying, ‘Okay, we know we can do this, we know we can do this,’ was a lot of fun,” said Scott Spink, the director of engineering for Plug. “The real challenge for this project was that we didn’t get to rely on one proven technology. Every piece of that fuel cell system came through a team that was at the forefront of what they were doing.”

The 125-kilowatt fuel cells – 18 of which are packed into each shipping container – are the largest the company has ever made, and the three-megawatt fuel cell system is Plug’s biggest application. Because the system is larger than anything built before, so too are all the components, from compressors and heat exchangers to grid-scale inverters and the pipes for hydrogen delivery.

The system was assembled piecemeal on a concrete pad adjacent to a parking lot behind the company’s headquarters for research and development and manufacturing of its ProGen line of fuel cells. Exposed wires and tubes go this way and that and the hat of radiator fans overhangs the containers giving the system the appearance of a first-iteration prototype.

The engineers that Spink assembled to build the system were unfazed by the motley appearance.

“This is the coolest thing I’ve ever done,” said Hannah Baldwin, a next-generation electrical engineer for the high-power stationary group at Plug, who was hired to work on the project. “I don’t know how I’m going to top this in my career. There’re just so many pieces of the puzzle that have to come together. And seeing them all coming together and working well and stable is rewarding.”

Hannah Baldwin, an electrical engineer for the high-power stationary group at Plug, stands in front of a fuel cell and checks its health with a software program running on an open laptop in her hand.
Hannah Baldwin, an electrical engineer for the high-power stationary group at Plug, checks the health of a fuel cell in the three-megawatt hydrogen fuel cell system in Latham, New York. Photo by John Brecher.

Backup power

After the fuel cell generator hit the three-megawatt milestone, Microsoft’s James jumpstarted the testing to prove it could perform in real-world conditions.

“I’ve asked two questions,” he said. “My first one’s been answered: Can this technology all integrated together produce the power that I need? My second question is can it perform like a diesel? A diesel engine can produce a lot of power very quickly. That’s the key. So, we’re going to start simulating a datacenter duty cycle and one of those is a power outage.”

When a power outage occurs, batteries in the UPS can keep the datacenter running for several minutes, which is more than sufficient to ramp up a diesel – or hydrogen – generator. Once ramped up, backup generators, in theory, can keep the datacenter running indefinitely, as long as they have a fuel supply.

Starting that June day in Latham and for the next several weeks, Spink’s team ran the three-megawatt hydrogen fuel cell system through the tests Microsoft uses to qualify diesel generators to prove it could function reliably, including simulated power outages and hours-long runs.

“I’m just tickled,” Monroe said. “This is a continuation of the journey that we started back in 2018. And in 2020, when we announced the work that were doing on the smaller tests, we alluded to the fact that we were going to run a three-megawatt test sometime in the future. The future is now.”

With the prototype testing complete and concept proven, Plug is focused on rolling out an optimized commercial version of high-power stationary fuel cell systems that have a smaller footprint and a more streamlined and polished aesthetic than the one on the pad adjacent to the parking lot in Latham.

Microsoft will install one of these second-generation fuel cell systems at a research datacenter where engineers will learn how to work with and deploy the new technology, including the development of hydrogen safety protocols. The date of first deployment at a live datacenter is unknown, though it will likely occur at a new datacenter in a location where air quality standards prohibit diesel generators, James noted.

“I’m going to turn around when the excitement dies down and start to ask, ‘Okay, we did one, where can I get 1,000?’” he said. “We’ve got a commitment to be completely diesel free, and that supply chain has got to be robust – we’ve got to talk about scale across the entire hydrogen industry.”

Perspective, ground-level image of the three-megawatt hydrogen fuel cell system shows a pair of 40-foot-long shipping containers, each holding 18 PEM fuel cells. A cap of radiator fans sits on top of each container.
The three-megawatt hydrogen fuel cell system consists of a pair of 40-foot-long shipping containers, each holding 18 PEM fuel cells. A cap of radiator fans sits on top of each container. Photo by John Brecher.

Hydrogen economy

Hydrogen is the lightest and most abundant element in the universe. It’s long been eyed on Earth for its clean energy potential. A challenge is that while stars such as the sun consist mostly of hydrogen, on Earth hydrogen only naturally occurs in compound form with other elements – think water or hydrocarbons such as natural gas and petroleum.

The high cost and technology required to separate hydrogen from these natural compounds, store it, transport it and wring power from it at scale have limited its use. Over the past decade, that calculus has begun to change, according to Darin Painter, a vice president of sales and product management for stationary power at Plug.

The change is driven by advances across the hydrogen ecosystem coupled with a growing interest in and commitment to sustainability, he said.

For example, abundant and inexpensive wind and solar energy is enabling the cost-efficient generation of so-called green hydrogen with machines called electrolyzers. These machines operate like a fuel cell in reverse – they use energy to split water molecules into hydrogen and oxygen. If the energy used to run the electrolyzer is from renewables, then the hydrogen produced is considered green.

The hydrogen used during the Latham test was a low-carbon “blue” hydrogen obtained as a byproduct in the industrial production of chlorine and sodium hydroxide. Plug is in the process of scaling up green hydrogen production at facilities throughout the US and Europe to meet the growing demand, Painter said. Microsoft plans to use only green hydrogen in production datacenters.

At the other end of the hydrogen ecosystem, technological advances have led to denser and more efficient fuel cell stacks that combine hydrogen and oxygen to generate electricity, heat and water.

“All of that has to happen before you can get to a viable solution at scale,” Painter said. “If we would have tried to build this three-megawatt system 10 or 15 years ago, I don’t think we could have.”

Monroe and his colleagues saw this change in the calculus when they ran the numbers at the start of their hydrogen fuel cell project in 2018. On a per-watt basis, Monroe said, power produced from hydrogen fuel cells is well on the way to becoming competitive with power from other sources such as diesel generators.

To accelerate breakthroughs in clean energy solutions, the US Department of Energy announced the first Energy Earthshot – Hydrogen Shot – in June 2021, with a goal to reduce the cost of clean hydrogen by 80% to US$1 for 1 kilogram within 1 decade. A kilogram of hydrogen has roughly the same energy content as a gallon of gasoline, Monroe noted.

What’s needed, he added, is a catalyst to scale up the production of green hydrogen and fuel cells, which will drive down costs and increase adoption of the technology.

Microsoft and other players in the datacenter industry are uniquely positioned to be that catalyst, according to Joppa, who in addition to his role as chief environmental officer is Microsoft’s representative on the Hydrogen Council, a global initiative of leading energy, transport and industry companies that was formed to promote hydrogen’s role in the clean energy transition.

Microsoft’s business and sustainability needs for fuel cells and green hydrogen send a demand signal into the marketplace, Joppa noted. What’s more, if Microsoft invests in hydrogen technology and the technology works, other companies will feel more confident investing in hydrogen too, he added.

“So, if we feel confident in using these to ensure continuity of our datacenter services, that’s a big measure of faith,” Joppa said.

Steam is seen venting from pipes at the top of the shipping containers during a test of the three-megawatt fuel cell system. PEM fuel cells combine hydrogen and oxygen in a chemical reaction that generates electricity, heat and water. While most of the water drains out in liquid form, a portion vents out as steam.
PEM fuel cells combine hydrogen and oxygen in a chemical reaction that generates electricity, heat and water. While most of the water drains out in liquid form, a portion vents out as steam. Photo by John Brecher.

City-scale solutions

A robust green hydrogen economy could also help cities transition to 100% renewable energy, noted James. That’s because excess energy produced by wind and solar farms can be used to run electrolyzers, in effect storing this excess energy in hydrogen. Then, when the sun is not shining and the wind is not blowing, this green hydrogen can power fuel cells without generating any carbon emissions.

“We want to power our cloud off the sun – free clean energy,” he said. “Well, practically, how do you do that? You have to get really good at storing energy, and hydrogen is a great way to do that.”

James envisions a future where datacenters are outfitted with hydrogen fuel cells, hydrogen storage tanks and electrolyzers to convert water molecules into hydrogen with excess renewable energy. During periods of high energy demand or when the sun stops shining and the wind stops blowing, Microsoft can ramp up the fuel cells, taking the datacenter load off the grid, freeing up grid power for others to use.

The challenges of bringing a version of this vision to reality is what compels the next-generation electrical engineer Baldwin to stick with a career in the hydrogen economy, a career path, she admits, that was not top of mind before she worked on the fuel cell project.

“I’m excited about the idea of working on something that can make a difference in the world, and hydrogen has a ton of potential to be a huge game changer,” she said. “When a lot of people think of renewable energy, they think of wind turbines and solar panels, and they don’t necessarily think of hydrogen. I know I didn’t. I think that will definitely change.”

Related:

Learn more about environmental sustainability at Microsoft

Learn more about Plug

Read: Microsoft datacenter batteries to support growth of renewables on the power grid

Read: Microsoft tests hydrogen fuel cells for backup power at datacenters

Read: Microsoft’s virtual datacenter grounds ‘the cloud’ in reality

Read: Microsoft finds underwater datacenters are reliable, practical and use energy sustainably

Read: To cool datacenter servers, Microsoft turns to boiling liquid

Top image: Microsoft tested a prototype three-megawatt hydrogen fuel cell system that can provide emissions free backup power to datacenters. Photo by John Brecher.

John Roach writes about Microsoft research and innovation. Follow him on Twitter.