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Apple activates limited on-site iPhone repairs in select US cities

 

Apple recently added an option for customers to receive on-site service for certain iPhone repairs in select metropolitan cities across the U.S., with work fulfilled by Apple Authorized Service Provider Go Tech Services.

Onsite Repair

Apple’s Get Support webpage shows a new option for on-site repairs.

While repairs are not conducted by Apple itself, the new service option is a convenient and presumably expedient alternative to visiting an Apple Store or shipping a damaged device to a repair center.

Apple offers on-site repairs to enterprise customers, but until now has restricted consumer service to physical stores and mail-in service. Unlike its small business offerings, the consumer version appears limited to iPhone and is currently unavailable to owners of Apple Watch, iPad, Mac, Apple TV and HomePod.

The new feature can be accessed through Apple’s Get Support webpage under “Schedule a Repair.” Depending on the problem and location, Go Tech Services is listed as a viable alternative to Apple Stores and Authorized Service Providers. Clicking through sends users to Go Tech Services’ website, where they can schedule a meet time.

It is unclear if on-site service warrants an additional fee, as pricing information is not available on Apple or Go Tech Services websites.

As noted by MacRumors, which spotted the option earlier today, Go Tech Services on-site repairs are accessible in Chicago, Dallas, Houston, Los Angeles, New York, San Francisco. Other areas might be covered, as Apple does not furnish a complete availability list. Whether the company intends to roll out the service nationwide is unknown.

It appears Go Tech Services is equipped to handle a limited range of repairs that at this point starts and ends with cracked front screens impacting recent generation iPhones. Other devices are not noted as eligible for on-site service on Apple’s website, nor does the service selection process show on-site repair availability for other issues like water damage, cracked rear glass, malfunctioning buttons or battery replacement.

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Apple seeks to simplify two-step verifications with standard SMS format

 

Apple’s WebKit engineers are working on a standardized format for SMS messages containing one-time passcodes, an initiative that could one day better protect users by streamlining two-step authentication logins.

Two-step

Apple previously relied on two-step verification for Apple ID.

Posted to GitHub on Thursday, the proposal from Apple seeks to simplify the OTP SMS mechanism commonly used by websites, businesses and other entities to confirm login credentials as part of two-step authentication systems, reports ZDNet.

Two-step solutions require a user’s password and another element, in this case a one-time code sent over SMS, to gain access to a target account. Currently, it is difficult to impossible for software to automatically extract the necessary information from an OTP SMS message, as they can arrive in a range of text formats. This means users must manually enter the provided code into an input box.

Apple’s proposal seeks to eliminate user intervention in the OTP SMS process, namely copy-and-pasting one-time codes from messages into a browser. It also states that a more refined solution would ensure that one-time codes sent over SMS are used only on originating sites.

Using a “lightweight text format,” the proposed format embeds an actionable one-time code in an SMS message and links that code to a particular originating URL. Doing so allows recipient systems to automatically extract the code and log in to an associated website.

Apple provides an example SMS:

747723 is your [website] authentication code.
@website.com #747723

The first line in the message above is optional human-readable text to explain the incoming message, while the second line contains information for programmatic use. Special characters are employed to denote the one-time code and originating URL, which in this case is “747723” and “website.com,” respectively.

Apple and Google have signed on to the proposal, while Mozilla has not made an official statement on the standard, the report said.

For its part, Apple has moved its products from two-step verification to more secure two-factor authentication methods that rely on passcodes sent to pre-enrolled trusted devices.

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Apple nixed Xnor.ai’s involvement in Pentagon’s Project Maven following acquisition

 

Apple reportedly directed artificial intelligence startup Xnor.ai to cease work on U.S. Department of Defense initiative Project Maven after it acquired the company in January.

Source: DOD

Citing people familiar with the matter, The Information on Wednesday reports Xnor.ai was until recently working on Project Maven with fellow startup Clarifai. That ended shortly after Apple bought the Seattle-based Xnor.ai for a reported $200 million this month.

Officially announced in 2017, Project Maven seeks to develop computer vision technologies capable of autonomously analyzing image data captured by military drones and other systems. To achieve its goal, the government is working with a number of private sector specialists as it builds out the technology.

Spun out of the Allen Institute for Artificial Intelligence, Xnor.ai focused on low-power, edge-based artificial intelligence and machine learning algorithms that can run on-device instead of in the cloud.

As noted by the report, running AI processes like image recognition on an iPhone instead of offsite — a practice that edge-based computing enables — could raise privacy concerns. Always the bastion of consumer security, Apple likely recognized the implications — and optics — of Xnor.ai’s involvement in Project Maven and terminated the work before the press caught wind of the relationship.

Unlike other big tech firms, like Google which pulled out of Project Maven after protests from employees, Apple typically distances itself from military contracting activities. The company has in the past supplied devices to various military branches on terms similar or identical to conventional enterprise sales. In 2008, Apple allowed then recently-acquired PA Semi to temporarily continue component supply deals with military equipment makers.

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Best MacBook Pro deals: Save up to $1,900 on Apple 13-inch and 15-inch laptops

 

Exclusive

Apple Authorized Reseller B&H Photo has clearance MacBook Pro inventory on hand right now and that means exclusive savings for AppleInsider readers. Save up to $1,900 — the lowest prices of the year — on high-end 13-inch and 15-inch MacBook Pro notebooks. All with free expedited shipping and special financing incentives.

Best MacBook Pro deals

Loaded MacBook Pros fall to $1,229

The MacBook Pro deals, which are courtesy of B&H Photo, are available only at AppleInsider and offer the lowest prices available on the premium 13-inch and 15-inch models, according to our Mac Price Guide.

Each notebook features one or more upgrades, such as additional RAM and/or extra storage. In the case of the 2018 Core i9 MacBook Pro (15-inch), the config also offers upgraded graphics and a 2.9GHz processor (in addition to 32GB of memory and a spacious 2TB SSD).

Those looking for a 13-inch MacBook Pro can also find discounts of $450 to $500 off upgraded Mid 2017 models, with prices starting at just $1,229 for configs with 16GB of memory. When comparing these specs to similarly equipped 2019 models, it would cost anywhere from $350 to $400 more to purchase Apple’s latest version.

Let’s also not forget the loaded 2018 15-inch MacBook Pro deal. To put that offer in perspective, it would cost at least $600 more to upgrade to a 16-inch MacBook Pro with 32GB of memory and 2TB of space.

Along with the exclusive cash discounts, B&H is offering no interest financing when paid in full within 12 months using the B&H Financing Card on any of these MacBook Pros. Or save on sales tax with an instant tax refund in eligible states with the B&H Payboo Card (click on the “check savings” link on this page and enter your ship-to zip code to see if your state qualifies). Expedited shipping is also free within the contiguous U.S. for speedy delivery to your door.

To redeem the discounts below, you must shop through the pricing links in this post from the AppleInsider desktop site using a laptop, desktop or iPad (we’re sorry, but the offers cannot be redeemed in mobile apps at this time).

13-inch MacBook Pro blowout deals

2018 15-inch MacBook Pro clearance deal

*Special activation instructions
To activate the discounted prices, you must shop through the special pricing links above or in our 2017 13-inch MacBook Pro and 2018 15-inch MacBook Pro Price Guides from a laptop, desktop or iPad. We apologize, but the offer cannot be redeemed in mobile apps at this time. Need help? Send us a note at [email protected] and we will do our best to assist.

Additional Apple deals

AppleInsider and Apple authorized resellers are also running additional exclusive savings on Apple hardware that will not only deliver the lowest prices on many of the items, but also throw in bonus discounts on AppleCare, software and more. These offers are as follows:

Interested in additional Apple hardware? See if there is a Mac, iPad or Apple Watch deal that will save you $100s by checking out prices.appleinsider.com.

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Apple’s iPhone 11 Pro Max selfie camera falls to 10th place on DxOMark charts

 

Despite hardware and software improvements over 2018’s model, Apple’s iPhone dropped six spots on imaging specialist DxOMark’s front-facing camera quality charts as competition from the likes of Huawei and Samsung heats up.

According to a comprehensive review of iPhone 11 Pro Max published by DxOMark on Monday, the smartphone’s 12-megapixel selfie camera, and ostensibly that of the iPhone 11 and 11 Pro which shares components with the 6.5-inch flagship, earned an aggregate score of 91 points compared to the 82 points notched by iPhone XS Max last year.

The performance puts 11 Pro Max just inside the firm’s top 10 list behind Huawei nova 6 5G (100), Samsung Galaxy Note 10+ 5G (99), Asus ZenFone 6 (98), Samsung Galaxy S10 5G (97), Samsung Galaxy S10+ (96), Huawei Mate 30 Pro (93), Google Pixel 3 (92), Google Pixel 4 (92) and Samsung Galaxy Note 9 (92).

As noted in the report, 11 Pro Max scored 93 points on a collection of still photo tests and 90 points on a corresponding video evaluation, exhibiting strong color reproduction and focus across the board. Image noise was a weak spot for both still shots and video, while photos suffered from poor texture performance. Interestingly, DxOMark found iPhone’s selfie camera produced fewer video artifacts than it did photo flaws.

The firm notes noise is a distinct problem for 11 Pro Max’s selfie camera, both outdoors and in low-light situations. Example photos reveal visible noise during indoor shooting that results in lower detail and an overall muddy image.

Apple is lauded for its work on bokeh, with tests confirming TrueDepth as an industry-leading depth-sensing solution. Software-driven features like Smart HDR are also praised, as is Apple’s decision to move to a wider angle lens.

Today’s report marks the completion of DxOMark’s iPhone 11 Pro Max evaluation. The firm initially evaluated the handset’s audio performance in October and followed up with tests of the handset’s rear-facing camera last week.

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Rumor suggests iOS 14 will run on all iOS 13 capable devices

 

The next major version of iOS will be supported on all devices capable of running iOS 13. In contrast, two models of iPad will not support the shift to iPadOS 14, according to a source with a dubious track record.

Apple periodically updates the list of devices that are compatible with iOS, removing older models, and reducing the number of devices the company has to support the software. Last year, Apple phased out the iPhone 5s, iPhone 6, and iPhone 6 Plus, as well as the sixth-generation iPod Touch.

With WWDC on the horizon, we’re expecting to get news of the new iOS 14 and iPadOS 14 during the event, and with that, the possibility of device compatibility changes. France-based iPhonesoft has proposed that iOS 14 and will support all the same devices as iOS 13 does. They also include the iPhone 12, iPhone 12 Pro, and the rumored iPhone SE 2.

Much like iOS 13, the iPhone SE is included in this list, but the iPhone 6 and 6 Plus are not. iPhonesoft does hedge their bets, stating their source suggests the A9 chip should be supported, but Apple may choose to drop support for the iPhone 6 line and the iPhone SE later in development.

As far as iPadOS goes, they suggest the supported devices list will not include all the same iPadOS 13 compatible devices, with Apple dropping support for the iPad mini 4 and the iPad Air 2. They suggest the A8 and A8X chips will not be compatible with the new iPadOS.

These lists should be taken with a grain of salt, as iPhonesoft hasn’t been known for accurately predicting device compatibility. In 2019, they had suggested that the iPhone SE would not support the switch to iOS 13.

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Vine relaunches as Byte, bringing six-second videos back to the web

 

Hands-On

Everybody’s favorite six-second video platform is back and it’s got a new name: Byte. Let’s take a look and see if the resurrected Vine is any better than its predecessor.

Vine came onto the scene in January 2013 as a child-company of popular social media platform Twitter. Almost immediately, Vine changed the way people created, shared, and enjoyed videos.

Unfortunately, Twitter axed Vine in early 2017, just shy of its fourth birthday. The internet wept.

Seven years after its original inception and a little over three years after Twitter killed Vine, Vine rises from the ashes as Byte.

No longer associated with Twitter, Byte relaunched with the help of one of Vine’s founders, Dom Hofmann. Byte aims to bring back six-second looping videos to social media.

The Experience

If you used Vine in the past, you won’t have any trouble adjusting to Byte. You can use the Byte app to watch videos —which we assume will be called “bytes” —or to make your own.

Exploring content is done in a few different ways. The home feed collates a collection of content from your favorite creators. The search page allows you to perform keyword searches, view suggested bytes, or search by category. The categories include topics such as music, animation, comedy, sports, and more.

Making bytes is easy as well. You can upload videos and images from your camera roll, or you can use the Byte camera to capture clips. It’s got a convenient onion skinning feature to allow you to line up the previous shot. After it looks perfect, you can upload your video to Byte, where it will be publicly available. You can check out all your bytes on your Byte profile.

The overall content is… fine. Adequate. Creators are still constrained to the six-second time limit, which means the formula can be hit-or-miss depending on the creators. Thankfully, there’s already quite a bit of content to watch on Byte, and there are some very talented people making great content. If you liked Vine, we’d imagine that you’d also like Byte.

Will Byte be successful?

The question remains: will Byte be successful in a post-Vine world? Anything is possible, and a quick trip to Twitter shows that people are excited to see six-second videos return to their phones.

Byte has also announced that they’ll be offering creators compensation via their partnership program, which should help to keep users on the platform.

Vine fell apart because creators fled when larger marketing companies abandoned Vine for less-restrictive platforms like Instagram Video and Snapchat. Offering to work directly with creators could be a big step in the right direction for Byte.

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Apple to attend meeting promoting easy access to health data

 

An Apple representative is slated to attend a meeting on Monday held by the Carin Alliance, a nonpartisan group currently advocating to push through government policy that would allow fast, easy access to patient health information.

Ricky Bloomfield, Apple’s clinical and health informatics lead, is scheduled to join a meeting at which attendees will discuss efforts to support a Department of Health and Human Services initiative on medical data interoperability, CNBC reports.

Proposed by the HHS in 2019, the proposal would modify rules governing access to health information, allowing patients to more easily obtain and share personal data. These provisions must first pass muster with the Office of Management and Budget, which is where the Carin Alliance comes in.

According to a press release (PDF link), the group seeks to “rapidly advance the ability for consumers and their authorized caregivers to easily get, use, and share their digital health information when, where, and how they want to achieve their goals.” At the upcoming meeting, advocates will ask the OMB to release rule changes proposed by the Centers for Medicare & Medicaid Services (CMS) and Office of the National Coordinator for Health IT (ONC), as well as the 21st Century Cures Act: Interoperability, Information Blocking, and the ONC Health IT Certification Program. The group cites consensus reached during a public comment period.

Those in favor of the policy modifications seek to modernize America’s health records system. Existing systems silo data and limit cooperative exchange between health care providers. Currently, patients looking to switch doctors or facilities, or share data with others, are typically required to request hard copies of medical histories. Data is often stored on physical media like CDs that are not easily transferrable. Others are denied access altogether, the report notes.

Proponents of the rule changes argue barriers that inhibit free movement between doctors and health institutions are proving detrimental to public health. Opposing voices, like medical records giant Epic, actively urge customers, like hospitals, to fight the proposals out of supposed concern for patient privacy.

Along with Apple’s Bloomfield, more than 40 representatives from major medical and tech companies, including Microsoft, will take part in the gathering either in person or by phone, according to an attendee list released Friday (PDF link).

Bloomfield is a physician with a background in mobile technology who currently serves as pediatric hospitalist at Stanford Children’s Health and an adjunct clinical assistant professor at Stanford University School of Medicine. He is currently working on technologies that allow users to carry health information on iPhone, the report said.

Apple has long been an advocate of making health data portable and in 2018 launched the Health Records feature on iOS. Built into the Health app, Health Records enables iPhone users to securely store and share medical data from participating healthcare providers. The effort debuted with support from 39 medical groups, later expanding to 75 backers in less than six months. Most recently, veterans gained access to the feature when the U.S. Department of Veterans Affairs integrated support for Health Records in November.

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Apple leases entire ‘Triangle Building’ near Apple Park

 

Apple has leased the entirety of San Jose’s “Triangle Building,” a well known six-floor office building near the company’s main Apple Park campus.

Triangle Building

Apple is leasing the entirety of the “Triangle Building” in San Jose. | Source: Google Maps

The tech giant has leased all six floors of the 86,000-square-foot office building at 5300 Stevens Creek Blvd., according to public filings reported by Mercury News.

Apple first rented a portion of the building in 2012, though information from property listing services reveal the company did not continuously use the space. Today’s reported lease appears to be a more permanent endeavor, as construction is underway on all floors to make ready for whatever plans the company has in store for the property. Apple logos can be seen throughout the building, the report said.

The new lease expands Apple’s presence in the area. Last year, the iPhone maker snapped up two buildings on the same street, while today’s report notes office space leased in a complex located directly across from the Triangle Building.

Apple owns and leases multiple properties in and around the Bay Area of California, including a headquarters in Cupertino and offices in Santa Clara, San Jose, Milpitas and beyond. Locations range from the high-profile, multi-billion-dollar Apple Park in Cupertino to smaller operations in Sunnyvale, the latter of which has been described as a “black site” by contractors.

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Adobe Flash disabled in latest Safari Technology Preview

 

Presaging what will be the final nail in the coffin for Adobe Flash on Safari, Apple on Wednesday disabled support for the much-maligned multimedia plug-in in the latest version of Safari Technology Preview.

Adobe Flash

Apple quietly announced the imminent demise of Flash on Safari in a set of release notes accompanying Safari Technology Preview 99. Along with a number of enhancements to WebKit code and assets is mention of a single deprecation under “Legacy Plug-Ins,” which simply states, “Removed support for Adobe Flash.”

CNET was first to note the change on Wednesday.

Introduced as a developer-focused experimental browser in 2016, Safari Technology Preview provides an early look at upcoming Web technologies that will appear — or in the case of Flash, won’t appear — in both iOS and macOS. The browser is in many ways a standalone beta version of Safari.

The death of Flash is a long time coming. A once-pervasive standard for distributing rich media over the internet, the asset-hungry, proprietary software is now viewed as out-of-date and unsuitable for a mobile-first world. Late Apple cofounder Steve Jobs said as much some 10 years ago in a widely circulated letter appropriately titled “Thoughts on Flash.”

Following increased competition and pushback from the likes of Apple, Google and other browser makers, Adobe in 2017 said it would pull the plug on Flash in 2020. Now, with five words, Apple is signaling that time is nigh for Safari.

For iOS device users, the end of Flash is a non-issue as the platform never integrated the web standard. Safari on Mac has shipped with Flash disabled since macOS Sierra, leaving users to manually activate the software on a case-by-case basis.