Posted on Leave a comment

Hydrogen fuel cells could provide emission free backup power at datacenters, Microsoft says

In 2018, Microsoft collaborated with engineers at the National Renewable Energy Laboratory in Golden, Colorado, to power a rack of computers with a 65-kilowatt PEM fuel cell generator. Then, in 2020, the team hired Power Innovations in Salt Lake City, Utah, to build and test a system that could power 10 racks – a row – of datacenter servers for 48 consecutive hours with a 250-kilowatt hydrogen fuel cell system.

After that successful proof-of-concept demonstration, the team set out to prove the viability of a three-megawatt system, which is of sufficient size to replace a diesel generator at a datacenter.

The problem, Monroe noted, was that nobody made PEM fuel cell systems that large – three megawatts is more than 10 times bigger than the system the company tested in Utah. Three megawatts is enough energy to power about 10,000 computer servers or 600 homes.

‘The coolest thing’

The challenge to build a three-megawatt fuel cell system resonated with engineers at Latham-based Plug, a pioneer in the commercial development of fuel cell and green hydrogen technologies. Today, the company offers solutions throughout the green hydrogen ecosystem — from production and transportation to storage, handling and dispensing.

“Drawing it on the whiteboard and saying, ‘Okay, we know we can do this, we know we can do this,’ was a lot of fun,” said Scott Spink, the director of engineering for Plug. “The real challenge for this project was that we didn’t get to rely on one proven technology. Every piece of that fuel cell system came through a team that was at the forefront of what they were doing.”

The 125-kilowatt fuel cells – 18 of which are packed into each shipping container – are the largest the company has ever made, and the three-megawatt fuel cell system is Plug’s biggest application. Because the system is larger than anything built before, so too are all the components, from compressors and heat exchangers to grid-scale inverters and the pipes for hydrogen delivery.

The system was assembled piecemeal on a concrete pad adjacent to a parking lot behind the company’s headquarters for research and development and manufacturing of its ProGen line of fuel cells. Exposed wires and tubes go this way and that and the hat of radiator fans overhangs the containers giving the system the appearance of a first-iteration prototype.

The engineers that Spink assembled to build the system were unfazed by the motley appearance.

“This is the coolest thing I’ve ever done,” said Hannah Baldwin, a next-generation electrical engineer for the high-power stationary group at Plug, who was hired to work on the project. “I don’t know how I’m going to top this in my career. There’re just so many pieces of the puzzle that have to come together. And seeing them all coming together and working well and stable is rewarding.”

Hannah Baldwin, an electrical engineer for the high-power stationary group at Plug, stands in front of a fuel cell and checks its health with a software program running on an open laptop in her hand.
Hannah Baldwin, an electrical engineer for the high-power stationary group at Plug, checks the health of a fuel cell in the three-megawatt hydrogen fuel cell system in Latham, New York. Photo by John Brecher.

Backup power

After the fuel cell generator hit the three-megawatt milestone, Microsoft’s James jumpstarted the testing to prove it could perform in real-world conditions.

“I’ve asked two questions,” he said. “My first one’s been answered: Can this technology all integrated together produce the power that I need? My second question is can it perform like a diesel? A diesel engine can produce a lot of power very quickly. That’s the key. So, we’re going to start simulating a datacenter duty cycle and one of those is a power outage.”

When a power outage occurs, batteries in the UPS can keep the datacenter running for several minutes, which is more than sufficient to ramp up a diesel – or hydrogen – generator. Once ramped up, backup generators, in theory, can keep the datacenter running indefinitely, as long as they have a fuel supply.

Starting that June day in Latham and for the next several weeks, Spink’s team ran the three-megawatt hydrogen fuel cell system through the tests Microsoft uses to qualify diesel generators to prove it could function reliably, including simulated power outages and hours-long runs.

“I’m just tickled,” Monroe said. “This is a continuation of the journey that we started back in 2018. And in 2020, when we announced the work that were doing on the smaller tests, we alluded to the fact that we were going to run a three-megawatt test sometime in the future. The future is now.”

With the prototype testing complete and concept proven, Plug is focused on rolling out an optimized commercial version of high-power stationary fuel cell systems that have a smaller footprint and a more streamlined and polished aesthetic than the one on the pad adjacent to the parking lot in Latham.

Microsoft will install one of these second-generation fuel cell systems at a research datacenter where engineers will learn how to work with and deploy the new technology, including the development of hydrogen safety protocols. The date of first deployment at a live datacenter is unknown, though it will likely occur at a new datacenter in a location where air quality standards prohibit diesel generators, James noted.

“I’m going to turn around when the excitement dies down and start to ask, ‘Okay, we did one, where can I get 1,000?’” he said. “We’ve got a commitment to be completely diesel free, and that supply chain has got to be robust – we’ve got to talk about scale across the entire hydrogen industry.”

Perspective, ground-level image of the three-megawatt hydrogen fuel cell system shows a pair of 40-foot-long shipping containers, each holding 18 PEM fuel cells. A cap of radiator fans sits on top of each container.
The three-megawatt hydrogen fuel cell system consists of a pair of 40-foot-long shipping containers, each holding 18 PEM fuel cells. A cap of radiator fans sits on top of each container. Photo by John Brecher.

Hydrogen economy

Hydrogen is the lightest and most abundant element in the universe. It’s long been eyed on Earth for its clean energy potential. A challenge is that while stars such as the sun consist mostly of hydrogen, on Earth hydrogen only naturally occurs in compound form with other elements – think water or hydrocarbons such as natural gas and petroleum.

The high cost and technology required to separate hydrogen from these natural compounds, store it, transport it and wring power from it at scale have limited its use. Over the past decade, that calculus has begun to change, according to Darin Painter, a vice president of sales and product management for stationary power at Plug.

The change is driven by advances across the hydrogen ecosystem coupled with a growing interest in and commitment to sustainability, he said.

For example, abundant and inexpensive wind and solar energy is enabling the cost-efficient generation of so-called green hydrogen with machines called electrolyzers. These machines operate like a fuel cell in reverse – they use energy to split water molecules into hydrogen and oxygen. If the energy used to run the electrolyzer is from renewables, then the hydrogen produced is considered green.

The hydrogen used during the Latham test was a low-carbon “blue” hydrogen obtained as a byproduct in the industrial production of chlorine and sodium hydroxide. Plug is in the process of scaling up green hydrogen production at facilities throughout the US and Europe to meet the growing demand, Painter said. Microsoft plans to use only green hydrogen in production datacenters.

At the other end of the hydrogen ecosystem, technological advances have led to denser and more efficient fuel cell stacks that combine hydrogen and oxygen to generate electricity, heat and water.

“All of that has to happen before you can get to a viable solution at scale,” Painter said. “If we would have tried to build this three-megawatt system 10 or 15 years ago, I don’t think we could have.”

Monroe and his colleagues saw this change in the calculus when they ran the numbers at the start of their hydrogen fuel cell project in 2018. On a per-watt basis, Monroe said, power produced from hydrogen fuel cells is well on the way to becoming competitive with power from other sources such as diesel generators.

To accelerate breakthroughs in clean energy solutions, the US Department of Energy announced the first Energy Earthshot – Hydrogen Shot – in June 2021, with a goal to reduce the cost of clean hydrogen by 80% to US$1 for 1 kilogram within 1 decade. A kilogram of hydrogen has roughly the same energy content as a gallon of gasoline, Monroe noted.

What’s needed, he added, is a catalyst to scale up the production of green hydrogen and fuel cells, which will drive down costs and increase adoption of the technology.

Microsoft and other players in the datacenter industry are uniquely positioned to be that catalyst, according to Joppa, who in addition to his role as chief environmental officer is Microsoft’s representative on the Hydrogen Council, a global initiative of leading energy, transport and industry companies that was formed to promote hydrogen’s role in the clean energy transition.

Microsoft’s business and sustainability needs for fuel cells and green hydrogen send a demand signal into the marketplace, Joppa noted. What’s more, if Microsoft invests in hydrogen technology and the technology works, other companies will feel more confident investing in hydrogen too, he added.

“So, if we feel confident in using these to ensure continuity of our datacenter services, that’s a big measure of faith,” Joppa said.

Steam is seen venting from pipes at the top of the shipping containers during a test of the three-megawatt fuel cell system. PEM fuel cells combine hydrogen and oxygen in a chemical reaction that generates electricity, heat and water. While most of the water drains out in liquid form, a portion vents out as steam.
PEM fuel cells combine hydrogen and oxygen in a chemical reaction that generates electricity, heat and water. While most of the water drains out in liquid form, a portion vents out as steam. Photo by John Brecher.

City-scale solutions

A robust green hydrogen economy could also help cities transition to 100% renewable energy, noted James. That’s because excess energy produced by wind and solar farms can be used to run electrolyzers, in effect storing this excess energy in hydrogen. Then, when the sun is not shining and the wind is not blowing, this green hydrogen can power fuel cells without generating any carbon emissions.

“We want to power our cloud off the sun – free clean energy,” he said. “Well, practically, how do you do that? You have to get really good at storing energy, and hydrogen is a great way to do that.”

James envisions a future where datacenters are outfitted with hydrogen fuel cells, hydrogen storage tanks and electrolyzers to convert water molecules into hydrogen with excess renewable energy. During periods of high energy demand or when the sun stops shining and the wind stops blowing, Microsoft can ramp up the fuel cells, taking the datacenter load off the grid, freeing up grid power for others to use.

The challenges of bringing a version of this vision to reality is what compels the next-generation electrical engineer Baldwin to stick with a career in the hydrogen economy, a career path, she admits, that was not top of mind before she worked on the fuel cell project.

“I’m excited about the idea of working on something that can make a difference in the world, and hydrogen has a ton of potential to be a huge game changer,” she said. “When a lot of people think of renewable energy, they think of wind turbines and solar panels, and they don’t necessarily think of hydrogen. I know I didn’t. I think that will definitely change.”

Related:

Learn more about environmental sustainability at Microsoft

Learn more about Plug

Read: Microsoft datacenter batteries to support growth of renewables on the power grid

Read: Microsoft tests hydrogen fuel cells for backup power at datacenters

Read: Microsoft’s virtual datacenter grounds ‘the cloud’ in reality

Read: Microsoft finds underwater datacenters are reliable, practical and use energy sustainably

Read: To cool datacenter servers, Microsoft turns to boiling liquid

Top image: Microsoft tested a prototype three-megawatt hydrogen fuel cell system that can provide emissions free backup power to datacenters. Photo by John Brecher.

John Roach writes about Microsoft research and innovation. Follow him on Twitter.

Posted on Leave a comment

Microsoft Teams chat coming to Dynamics 365 in September

It takes a team to close a deal and keep customers happy. Sales teams may need to collaborate with marketing colleagues, technical experts, or work with their finance team and ensure customer payment details are in order, or quickly pivot to follow up with prospective leads. Similarly, customer service agents may need to work with internal and external experts such as engineering to help resolve customer support incidents. In either scenario, both may be juggling between apps and communication platforms, or reaching out to multiple teams via multiple channels to piece together information to uncover key conversations around the account just move the business forward – all of which not only can slow the flow of work, but you may also miss a trivial context to the history of the account.

Dynamics 365 brings together a set of comprehensive intelligent business applications making it possible for organizations to run their business better and deliver great results. Dynamics 365 Sales enables salespeople to build strong relationships with their customers, take actions based on insights, and close deals faster. Likewise, Dynamics 365 Customer Service helps businesses to deliver the best customer service experience possible to their customers.

By embedding Microsoft Teams chat into Dynamics 365, we are bringing seamless collaboration and accelerating productivity across all scenarios. Dynamic users will be able to apply all the rich functionalities Teams is known for in chat — from rich text editing, tagging people, threading conversations, sharing files, applying emojis and gifs while sending, editing, or deleting messages is retained.

Now, IT admins can configure the ability for users to initiate or join connected chats at a record-type level. This functionality can help tailor the user experience for your business processes, such as, easily locate the account information, connect to the team member right within their Dynamics 365 collaboration window, transfer a lead, or provide the full account context to a new user. Learn more about how to configure to allow users to join chats.

Teams chat embedded into Dynamics 365 comes at no additional cost for Dynamics 365 users.

Since the public preview for Teams chat embedded into Dynamics 365, user experience has been enhanced. We’re happy to announce that Teams embedded chat in Dynamics 365 will be generally available in September!

Dynamics 365 users will be able to:

  • Start a connected Teams chat in Dynamics 365
  • Connect an existing chat or channel from a record
  • View all connected chats related to the customer record within Dynamics 365

Let’s walk through a few scenarios to illustrate how Teams chat embedded in Dynamics 365 enhances productivity

Below is a scenario for a sales team, which can easily apply to Customer Service, Field Service, Marketing, and more.

Start a connected Teams chat in Dynamics 365:
Imagine, a salesperson just took over a large new account in her sales territory that was previously managed by sellers in other parts of the company. She wants to understand what previously happened with this account and reaches out to a technical expert who supported this account. Because she reaches out from within a specific record in Dynamics 365, the account context is carried over to her initial message so the technical expert can easily understand what she wants to discuss. When the salesperson creates a new connected chat with an external partner, the template auto-fills with account information so that the context stays in the conversation and the external partner who receives the chat via Teams can easily follow along. The recipient doesn’t need a Dynamics 365 license to collaborate. They can reply directly from the Microsoft Teams app.

Start a connected Teams chat in Dynamics 365.gif

Meanwhile the salesperson notices another account representative from her organization is also looking at the same opportunity. She clicks on the avatar to open the people card and starts a Teams chat directly from there.

Connecting related Teams chats and channels related to a record

The salesperson starts preparing for a pipeline review with her team. Over the last week she has discussed her accounts with several different colleagues spread across numerous teams (sales, finance, operations, and engineering). Keeping her discussions organized is especially important to her. She goes into Dynamics 365 and connects recent conversations with the right accounts, adding valuable context.

During the pipeline review, she can use her account records in Dynamics 365 to retrieve individual chats, group chats, meeting chats, or channel conversations that are relevant to her deals. This allows her to quickly pull together the information and assemble her pipeline status update.

Connect to an existing Teams chat in Dynamics 365.gif

Seeing chats related to an account
To close out her day, the salesperson looks into a large account that was previously managed by an employee who left the company. She needs to make sure that any deals with that customer aren’t dropped as she takes it over. She opens the account in Dynamics 365 to find the latest communications with the customer, including a list of the chats that her predecessor sent. She reads through them and continues the conversation.

Start collaborating seamlessly and accelerate your productivity
With Teams chat embedded into Dynamics 365, we’re eager to see how our customers and partners unlock new capabilities for their organizations—winning more customers and closing more deals faster.

Try Dynamics 365 today and accelerate your productivity! Contact your IT admin to turn on Teams chat in Dynamics 365, at no additional cost to your organization. Read more about the feature.

Posted on Leave a comment

More than 75 new games launching on Xbox Series X|S and Xbox One through Sept. 5

Summary

  • More than 75 new games will launch on Xbox Series X|S and Xbox One between July 26 and September 5.
  • Spend $50 on eligible games and movies to receive 5,000 Microsoft Rewards points.
  • Here’s a sneak peak of some exciting Summer Spotlight games coming your way to get you get you pumped for a fantastic season of gaming.

Summer Spotlight 2022 has officially kicked off and we’re excited to bring you a ton of games every week for the next six weeks — more than 75 new games will launch on Xbox Series X|S and Xbox One between July 26 and September 5! Like prior years, you’ll also be rewarded for buying Summer Spotlight games!


Play More, Get More


Spend $50 on eligible games and movies to receive 5,000 Microsoft Rewards points! In addition to the games, we are including several movies and TV titles in the collection each week that are eligible for the promotion. To kick things off, here’s a sneak peak of some exciting Summer Spotlight games coming your way to get you get you pumped for a fantastic season of gaming.

Capcom Arcade 2nd Stadium Box Art Image

Capcom Arcade 2nd Stadium BundleNow Available
Capcom is taking you back to the stadium with another collection of your favorite classics! See what has changed, and what’s completely new, in Capcom Arcade 2nd Stadium, from 3D-rendered arcade cabinets to scanline filters, there’s everything you need to recreate that arcade atmosphere.

Multiversus Box Art Image

Multiversus – July 26 (Open Beta)
The Multiverse is at your fingertips as you battle it out in intense 2v2 matches. Up against Batman & Shaggy? Try using Bugs Bunny and Arya Stark! This platform fighter lets you play out your fantasy matchups in a fun co-op or head-to-head fight for supremacy.

RimWorld Console Edition Box Art Image

RimWorld Console Edition  – July 28
A sci-fi colony sim driven by an intelligent AI storyteller. Generates stories by simulating psychology, ecology, gunplay, melee combat, climate, biomes, diplomacy, interpersonal relationships, art, medicine, trade, and more.

Two Point Campus Box Art Image

Two Point Campus  – August 8 – Xbox Game Pass
The next game from the makers of the critically acclaimed Two Point Hospital. In Two Point Campus you can build the university of your dreams, while looking after your students and staff and fulfilling all their wants and needs!

Tribes of Midgard Box Art Image

Tribes of Midgard -August 16
A combination of action, survival, and rogue lite elements. With a co-op mode, players work together to defend their village from hordes of invaders threatening to destroy the Seed of Yggdrasil. Protect the Seed and stop Ragnarök — the end of the world!

Destroy All Humans! 2: Reprobed Box Art Image

Destroy All Humans! 2: Reprobed – August 30
Crypto is back with a license to probe. The alien invader returns, groovier than ever. Experience the swinging ‘60s in chemical-induced glory and take revenge on the KGB for blowing up your mothership. To thwart the schemes of your enemies and form alliances with the very species you came to enslave.

Rumbleverse Box Art Image

Rumbleverse
An all-new, free-to-play, 40-person brawler royale where anyone can be a champion. You play as your own unique citizen of Grapital City as you battle your way to victory! Customize your fighter by mixing and matching hundreds of unique items and stand out from the crowd.

Cult of the Lamb Box Art Image

Cult of the Lamb
Take on the role of a possessed lamb saved from annihilation by an ominous stranger, and repay your debt by building a loyal following in his name. Start your own cult in a land of false prophets, venturing out into diverse and mysterious regions to build a loyal community of woodland followers and spread your word to become the one true cult.

TinyKin Box Art Image

TinyKin – Xbox Game Pass
Milo arrives on Earth to find that he’s way too small, everybody’s gone, and a day hasn’t passed since 1991! Team up with the mysterious tinykin and use their unique powers to create ladders, bridges, explosions and a lot more! Find a way home through a sprawling ant-sized metropolis and unravel Earth’s biggest mystery!

This is just a small taste of all the great games releasing this summer. Make sure you check out the Microsoft Store every Tuesday to discover all the new games to play on Xbox Series X|S and Xbox One. Also, please join us while we stream the latest Summer Spotlight titles on our official Xbox Twitch Channel every Friday from 11 a.m. to 12:00 p.m. PT. Tune in for a chance to win a code of whatever game we are playing that week. And be sure to follow Major Nelson on Twitter to get weekly updates and find out about special giveaways including a chance to win a token for every single Summer Spotlight game! See the full list of games at Xbox.com.

Posted on Leave a comment

From resilience to digital perseverance: How organizations are using digital technology to turn the corner in unprecedented times

Metaverse city concept
Photo credit: Weiquan Lin/Getty Images

Our annual partner conference, Microsoft Inspire, just concluded. The conversations I had with Microsoft’s partner community echo those I have had recently with leaders from both established organizations and earlier-stage enterprises. Leaders across industries share a commitment to innovation as the only path forward through uncertainty in global markets, especially as they continue to strengthen their security posture, reduce their carbon footprint, inject more visibility into their supply chains, and promote more inclusive prosperity in the communities where they operate.

I see this shared commitment as part of a trend I call digital perseverance. It is the ability of organizations to thrive despite risk when they harness and wield digital technology to achieve their business goals and do more with less. Here are examples of organizations that have embraced digital capabilities to persevere in collaboration with Microsoft.

YouTube Video

Last week, Oracle and Microsoft announced the availability of Oracle Database Service for Microsoft Azure. Earlier this month, we completed the acquisition of Miburo to boost threat intelligence research into new foreign cyber threats, and Netflix announced Microsoft as technology and sales partner for its new consumer subscription plan. P&G has selected Microsoft as its preferred cloud provider to enable scalable predictive maintenance, controlled release, touchless operations and manufacturing sustainability optimization from diapers to paper towels. American Airlines has chosen Microsoft Azure as its preferred cloud platform, applying AI, machine learning and data analytics to reduce time waiting on the runway, saving thousands of gallons of jet fuel per year and giving connecting customers extra time to make their next flights.

American Airlines plane
American Airlines is headed for the cloud to make travel experiences more connected and personalized.

The industrial metaverse has the potential to simultaneously improve supply chain resiliency, business efficiency and sustainability. When organizations make or move goods, they leave a carbon footprint. With the industrial metaverse, they can simulate manufacturing processes and supply chain scenarios infinitely in the cloud before a product is made or moved. The result: less waste, water consumption and carbon emissions — all while creating better products more efficiently and sustainably.

Manufacturers set new quality standards with digital twins and mixed reality
Belgium-based AB Inbev, the world’s largest brewery, is creating a digital model of their breweries and supply chain with Azure Digital Twins, enabling brew masters to make the highest quality beer and front-line operators to remotely monitor quality and traceability data. Bosch is using an Integrated Asset Performance Management (IAPM) solution powered by a digital twin on Azure that enables rotating machines, like turbines and electric motors, to indicate when they need maintenance to run with optimal costs and maximum efficiency. Kawasaki Heavy Industries, a global leader in industrial robots, is building a digital environment for robotics, which enables collaboration in the industrial metaverse and remote operations of robots utilizing Microsoft technologies like Azure IoT and Azure Digital Twins. Hyundai Motor Group is establishing an electric vehicle battery asset management platform with Azure Digital Twins to increase battery management efficiency. Denmark-based Novo Nordisk, a leader in the global production of diabetes medicine, is using technologies like HoloLens 2 and Dynamics 365 to make production processes more efficient while maintaining the highest quality standards and complying with authority requirements and regulations.

Example of human machine collaboration
Bosch is taking human-machine collaboration to the next level with a digital twin.

AI and supercomputing technologies unlock mobility innovations across the value chain
Croatian automotive company Rimac Technology is combining its high-performance engineering with Azure high-performance computing to build powerful electric vehicles through virtual prototyping. Automotive supplier thyssenkrupp Automotive Technology is standardizing its complex customer relationship management with Dynamics 365, reducing the time-to-quote by 75 percent. U.K.-based Wayve is scaling the development of AI-based models for autonomous vehicles with Azure supercomputing technologies. Germany-based Volocopter is working with Microsoft to develop an aerospace cloud system on Azure to address the cloud computing requirements of urban air mobility and autonomous aviation. With Azure OpenAI Service, CarMax is imagining new ways to make the process of buying a pre-owned vehicle hassle-free, bringing integrity, trust and transparency to the used car industry. With HoloLens 2, Volkswagen and Microsoft are putting augmented reality glasses in motion, unlocking new entertainment experiences for passengers.

Factory production
thyssenkrupp Automotive Technology is standardizing its CRM solution with Dynamics 365.

Sustainability is today’s differentiator across industries for a better future
Norway-based energy company Equinor is establishing a Microsoft Power Platform Center for Enablement to nurture greater innovation through low-code development, helping the company achieve its sustainability goals as it transitions toward renewables. Czech Republic’s energy supply company innogy is using Microsoft Power Apps to create detailed proposals for custom home photovoltaic systems 25 percent faster. Grupo Bimbo, the Mexico-based producer of baked goods and snack foods, is rolling out Microsoft Cloud for Sustainability to all its global operations to collect, track and analyze strategic metrics of its sustainability strategy, working toward zero waste and zero carbon emissions. French start-up Metroscope is working with Azure Kubernetes Service and Microsoft security services to develop digital twin solutions for energy production plants which improve monitoring and efficiency with the potential to reduce carbon emissions by 900,000 tons per year. With Microsoft Cloud for Sustainability, the Las Vegas Raiders, a U.S. National Football League team, can monitor energy, water and waste metrics and usage and keep track of HVAC (heating, ventilation and air conditioning) electrical usage.. For example, its sustainability metrics dashboard helps analyze weather data and regulate the temperature within its stadium.

Photovoltaic system customization
Energy leader innogy drives sustainability by simplifying photo voltaic system customization with Power Apps.

Cybersecurity solutions empower hybrid work and drive customer trust
The Food Standards Agency is overseeing food safety in England, Northern Ireland and Wales, keeping the U.K.’s food supply safe and secure with Microsoft Purview. The City of Marion in Australia is also using Purview to provide residents with secure government services. Adobe is giving Acrobat users the ability to apply Purview Information Protection labels and policies to their most important documents. The global exam provider Pearson VUE aces data safety with Microsoft Sentinel across a multicloud and hybrid cloud environment. The Commonwealth of Massachusetts is shaping the future of work for state employees eight years ahead of schedule, enabling its 40,000 employees to work securely from anywhere with the help of Defender for Office 365, Microsoft 365 and Surface tablets. With Azure Active Directory and Microsoft Sentinel, iHeartMedia is delivering a more streamlined user experience and lower licensing costs in the audio media world where security is non-negotiable. Tower in New Zealand is enhancing its employees’ remote work experience with Microsoft Endpoint Manager. With attack simulation training in Microsoft Defender for Office 365, Malaysia-based telecommunications company Celcom has reduced the time spent on creating attack simulations by 70 percent, improving awareness for its workers to recognize cyberthreats and phishing attempts.

Emergency worker uses Adobe
Adobe is securing digital-first experiences with Microsoft security tools.

Access to digital technology connects communities and helps people in need
U.K.-based nonprofit Barnardo’s is connecting hundreds of thousands of families and children in need to valuable social services each year, deploying Microsoft Cloud services and Microsoft Surface devices to help employees be more effective. Part of the United Nations, Switzerland-based International Organization for Migration is moving to the Microsoft Cloud to focus on its humanitarian mission of supporting end-to-end migrant journeys, helping 30 million people every year with practical solutions to migration issues stemming from social, cultural, environmental and economic causes. The Housing and Urban Development Company of São Paulo in Brazil is working with Dynamics 365, Power Apps and Microsoft 365 to identify community needs and create housing projects through a centralized customer relationship management system. Singapore-based Nanyang Polytechnic is working with Microsoft to open the Centre for Applied AI to nurture AI talent for the workforce of the future and empower small- and medium-sized enterprises with the tools and expertise they need to embark on their digitalization journey. Thanks to broadband access provided through the Airband initiative and local broadcasting partner Telecaribe, 650 children from eight schools around Ovejas, Colombia have been able to experience internet connectivity for the first time.

Social services employee with girl
Social services nonprofit Barnardo’s enhances community support through Microsoft technology.

With digital perseverance as an imperative, companies have continued to deliver outsize business value and outcomes, despite significant challenges in recent years. We remain incredibly inspired by what they have achieved and how they are positioned to navigate the landscape ahead. Further, we are committed to serving as their digital technology partner of choice on that journey.

Tags: , , , , , , , , , , , ,

Posted on Leave a comment

AI-equipped drones study dolphins on the edge of extinction

Small in size and with distinctive, rounded dorsal fin, Māui dolphins are one of the rarest and most threatened dolphins in the sea, with a known population of just 54. Decades of fishing practices, such as gillnetting off the west coast of New Zealand in the South Pacific have pushed this sub-species to near extinction.

Maui dolphins swimming.
Photo courtesy of MAUI63.

Now scientists and conservationists are using a combination of drones, AI and cloud technologies to learn more about these rare marine mammals. They say the solution can also be applied to study other species fighting for survival in the world’s oceans.

The effort is part of a growing trend toward using AI and other technologies to more effectively collect and analyze data for environmental conservation. For example, Microsoft AI for Earth’s partner, Conservation Metrics, combines machine learning, remote sensing and scientific expertise to increase the scale and effectiveness of wildlife surveys. NatureServe, another partner organization, leverages Esri ArcGIS tools and Microsoft cloud computing to generate high-resolution habitat maps for imperiled species.

The scientists and conservationists with the not-for-profit group MAUI63 are using AI and other tools to support the conservation of the Māui dolphins, named after the Polynesian demigod, Māui.

MAUI63 team pose with the drone.
From left, Willy Wang, MAUI63 co-founder, Hayley Nessia, pilot, Pete Carscallen, pilot and Tane van der Boon, MAUI63 co-founder, pose after a survey flight. Photo courtesy of MAUI63.

Māui dolphins play an important part of the ecological and spiritual fabric of Aotearoa — the Māori name for New Zealand. They inhabit the waters off the west coast of the country’s North Island — also known as Te Ika-a-Māui, which translates to “the Fish of Māui.”

Weighing 50 kilograms and measuring up to 1.7 meters when fully grown, Māui dolphins are one of the smallest members of the marine dolphin family and among the most elusive. They have white, grey and black markings and black rounded dorsal fins. Unlike human facial features, the markings don’t vary between animals, meaning individuals can’t be identified with the naked eye. Conventional ways of monitoring and studying these fast-moving animals at sea have proved problematic and costly. Researchers admit relatively little is known about their behavior, particularly in winter when weather conditions deteriorate.

Now, MAUI63 believes it has a solution: an AI-powered drone that can efficiently find, track and identify dolphins. The aim of their work, according to co-founder and marine biologist, Professor Rochelle Constantine, is to “give certainty to our uncertainty.”

“Currently everything we know about them is from summer. We know virtually nothing about them in winter,” she says.

Constantine, together with technology and innovation specialist Tane van der Boon and drone enthusiast Willy Wang, formed MAUI63 in 2018. At the time, the Māui dolphin population was estimated at 63 individuals. That figure has since dropped to 54.

Over drinks at a pub, Van der Boon, who is the group’s CEO, and Wang came up with the idea of leveraging drones, machine learning and cloud computing to study the dolphins. “I was getting interested in computer learning — I really saw how teaching computers to see is quite an amazing thing. All the things that we could start to solve and do really intrigued me,” he says.

The Māui dolphins’ rounded fins differ from the more pointed-shaped fins of other dolphins. That meant existing computer vision models were not fit for identifying Māui dolphins. So, van der Boon spent “a couple of months of nights and weekends” teaching himself how to build a model. He then painstakingly tagged Māui dolphin images from internet footage to train it to identify them.

Close up of the Maui dolphin rounded fin.
Māui dolphins, including young calf, swim off the coast of Hamiltons Gap in Auckland, New Zealand. Photo courtesy of University of Auckland, Oregon State and the Department of Conservation.

It was the first challenge of many. Four years of development, testing and fundraising followed. The team also had to gain specialist qualifications to fly their 4.5 meter-wingspan drone out to sea. They spotted their first Māui dolphins earlier this year.

“It was pretty exciting. We were sitting in the van, the drone was 16 kilometers down the coast, and we could see the AI detecting dolphins as we were doing circles around them,” van der Boon says.

Development has been helped along by funding under New Zealand’s Cloud and AI Country plan, which includes funding for projects with sustainable societal impact, as well as support from Microsoft Philanthropies ANZ. The solution combines an 8K ultra high-definition still camera and a full HD gimbal camera with an object detection model for spotting dolphins, and an open-source algorithm originally developed for facial recognition. Hosted on Microsoft Azure, it gathers data that will be used to identify individual animals by the shape and size of their dorsal fins and any scratches and marks on them.

MAUI63 is also developing an app called Sea Spotter, funded by Microsoft, which uses Azure Functions to allow people to upload photos of Māui sightings and use an AI algorithm to learn which individual they saw. Being able to pinpoint the Māui dolphin’s habitat is crucial for understanding how to protect them against threats, according to the conservationists.

Constantine says the risk of Māui dolphins being caught as bycatch in the nets of fishing boats is now “extremely low” thanks to a marine sanctuary that was put in place around their known habitat in 2008 and expanded in 2020. Nonetheless, they may stray outside these protected areas. That is why MAUI63 is working on an integration project with fishing companies to ultimately notify their crews of sightings made by the drone in real time.

Three Maui dolphins shown underwater and and tagged from drone footage.
MAUI63 uses an object detection computer vision model to spot dolphins from the drone footage that was collected as a part of a survey. Photo courtesy of MAUI63.

Another threat is toxoplasmosis, a disease caused by a parasite that lives in cat feces. It enters the marine food chain through runoff from the land, causing stillbirths and death in marine mammals. “If you understand where dolphins are on a regular basis, you can start to look at the areas where toxoplasmosis might be entering the water and maybe something can be done about that,” says van der Boon.

MAUI63’s aim is to provide scientifically robust information to conservation decision-makers. “We’re just trying to collect the data and make it available to anyone who needs it. We’re not here to make decisions on how they should or shouldn’t be protected. That’s key to us because everyone has quite different views on it,” says van der Boon. At this stage, he says, it is far from certain that MAUI63’s work will help prevent extinction, but what everyone can agree on is that it is worth trying.

Māui dolphins hold a special significance for many indigenous Māori — they are considered to be kaitiaki (guardians) that helped guide the waka (canoes) of their ancestors when they first came to Aotearoa hundreds of years ago.

Environmental scientist Dr. Aroha Spinks says protecting them is essential to increasing the mauri, or life force, of the environment. “From a Māori point of view — which is also backed up by science — the health of the environment affects the health and wellbeing of the people,” she says.

MAUI63 plans to make its learnings and technology available to people working with other marine species, such as a potential project in Antarctica with the European Union Environmental Council. Constantine hopes the high-tech approach will be as game changing for other researchers as it has been for her. “It makes such a huge difference to my world and the conversations I can have, and the information we can give to governments and the public about how to make conservation decisions that really matter.”

Top image: MAUI63 uses a combination of drones, AI and cloud technologies to learn more about Maui dolphins. Video courtesy of MAUI63.

Posted on Leave a comment

In partnership with Oracle, we’re making it easier for customers to run their most important apps across both our cloud platforms.

LinkedIn and 3rd parties use essential and non-essential cookies to provide, secure, analyze and improve our Services, and to show you relevant ads (including professional and job ads) on and off LinkedIn. Learn more in our Cookie Policy.

Select Accept to consent or Reject to decline non-essential cookies for this use. You can update your choices at any time in your settings.

Posted on Leave a comment

Connect your worlds: Discord Voice chat comes to Xbox consoles for Xbox Insiders


All your friends and communities in one place


Get ready to connect with your Discord friends and communities on Xbox! Discord Voice chat is coming to your Xbox Series X|S and Xbox One consoles. You will be able to chat with anyone on Discord via voice channels or group calls directly from your console making it easy to connect with friends across mobile, Xbox, and PC. The update will start rolling out to Xbox Insiders today and will be available soon for everyone.


Streamlined audio experience


Today’s update enables a highly requested feature – Discord Voice on Xbox consoles allows you to talk with your friends and community while you play your favorite games. Planning a few rounds of multiplayer action in Halo Infinite with buddies on both console and PC? Exploring new biomes with your friends in Minecraft? See them already playing a game that supports cross-play? Connect to their voice channel and chat as you all play.

While you are playing on your console, you will be able to see who is in the call and speaking. You’ll also be able to adjust the sound, and switch between Discord Voice and Xbox game chat. 

Discord Roster

Link your Discord account to your Xbox


To get started, open the guide by pressing the Xbox button on your console, then go to Parties & chats and click Try Discord Voice on Xbox. You’ll see an option to scan a QR code. The QR code will take you to the Discord and Xbox apps to connect and set up a two-way link between your Discord account and Xbox. If you’ve previously linked your Discord account to your Xbox, you will have to re-link. To link your Discord account you must be at least 13 years old and other parental controls may apply. Learn more in the Discord Xbox Connection article.

Discord Xbox Account Linking Screen

Once your Discord account is linked to Xbox, you can hop in a channel you’d like to talk in using Discord just as you normally would. On the Discord mobile app, you’ll see a new option to Join on Xbox. At this point, you’ll need the Xbox app to transfer voice chat from your Discord account to your Xbox. If you have it installed, the Xbox app will launch and let you connect the Discord Voice chat to your Xbox Series X|S or Xbox One console. Discord’s safety standards will apply when chatting on Xbox consoles with Discord Voice.


What’s ahead and how you can jump in


Today’s update will start to roll out to select Xbox Insiders and will expand to more in the coming weeks. Check Xbox Insider release notes for more details. Stay tuned to Xbox Wire for future updates with Discord and all the latest and greatest Xbox related news.

If you’d like to help create the future of Xbox and get access to new features download the Xbox Insider Hub on your Xbox Series X|S, Xbox One, or Windows PC today. Share with us what your dream gaming community looks like and help shape the future of gaming!

For questions on the Xbox Insider program visit the FAQ. For support related to Xbox updates, visit the official Xbox Support site.

Posted on Leave a comment

Xbox launching programs to inspire the next generation of women gamers and athletes

Summary

  • Xbox is partnering with the NY Liberty, Atlanta Dream, England Senior Women’s Football Team, France Senior Women’s Football Team, and others on a variety of activities to highlight the power of women in sports and gaming.
  • Fans can participate in the Power Her Dreams campaign by submitting their dreams and choose one of two charities to whom Xbox will pay it forward with a per-dream donation.

Here at Xbox, we are dedicated to helping uplift and support the next generation of women leaders and their dreams. Whether it’s stepping onto basketball’s highest stage, snagging the spotlight as the next big name in streaming, or captivating a continent with a summer of soccer, it’s fundamental to support amazing female achievements and help bring those dreams into reality.

This summer, Xbox is launching programs with the England Senior Women’s Football Team, the France Senior Women’s Football Team, the Atlanta Dream, the NY Liberty, and some amazing talent including Vanessa Bryant, to inspire the next generation of women gamers and athletes to dream big. This will be one of the first steps of Xbox’s commitment to amplifying representation of women in sports and gaming.


Power Her Dreams Campaign


[youtube https://www.youtube.com/watch?v=gcibaEYjlUg?version=3&rel=1&showsearch=0&showinfo=1&iv_load_policy=1&fs=1&hl=en-US&autohide=2&wmode=transparent&w=640&h=360]

We’re proud to share our newly launched Power Her Dreams campaign and website. Led by an emotionally charged video narrated by Vanessa Bryant, it shares the epic journey of Zaila Avant-Garde, Littlenavi, Karima Winter, Sabrina Ionescu, Rhyne Howard, and Sarah Bond, who have each taken steps to make their dreams come true through a mix of strength, struggle, success, and everything in between.

As part of this limited-time campaign, Xbox is inviting fans who love basketball and gaming to tell us about their dreams via our Power Her Dreams web portal. It is here they can submit a dream and choose one of two charities to whom Xbox will pay it forward with a per-dream donation:

  • Mamba & Mambacita Sports Foundation – The Mamba & Mambacita Sports Foundation is a nonprofit organization dedicated to creating positive impact for underserved athletes and boys and girls in sports. Founded through the vision and loving memory of Kobe and Gianna “Gigi” Bryant.
  • Girls Who Code – Girls Who Code is an international nonprofit organization working to close the gender gap in technology, and leading the movement to inspire, educate, and equip students who identify as girls or nonbinary with the computing skills needed to pursue 21st century opportunities.

For every submission made on the Power Her Dreams site between July 20 and September 30, Microsoft will donate $10 to one of the two nonprofits listed above; up to a maximum donation of $50,000 per nonprofit.


Teaming up with the NY Liberty


Xbox will soon reveal a very special, one-of-a-kind, home basketball court for the NY Liberty. The court will be installed at Barclays Center and will be a first of its kind experience. Stay tuned to Xbox Wire for more information.


Teaming up with Atlanta Dream


On August 12, Xbox and the Atlanta Dream will partner up to highlight a select number of dreams from the Power Her Dreams campaign during the game against the NY Liberty. Xbox will also provide a few special, one-of-a-kind custom Atlanta Dream Xbox Series S consoles, which will be given away during the night to several lucky fans. More info to come.


Xbox Partners with the England Senior Women’s and the France Senior Women’s Football Teams


On July 6, Xbox launched two programs to support England and France as they began their summer campaigns for European Tournament glory.

The FC Mortons team were given a tour of the English FA’s prestigious St George’s Park training facility, had the chance to ask two of the England Lionesses a variety of questions about their careers and even were able to spend some time fine-tuning their shooting skills with a dedicated training session coached by both players. Following that, the tables turned with a chance for the budding young footballers to coach both Ellen White and Lucy Staniforth through a race across a custom-built Minecraft-themed Parkour mini-game.

To wrap the day, as the ‘Cubs’ lined up alongside the two Lionesses for a final photo, the team and coaches were given one final surprise as it was revealed that they were going to be the beneficiaries of a dedicated Xbox sponsorship package to power their dreams in the season ahead.

For the France Football Federation, Xbox worked on a series of interviews in which five members of the France Women’s soccer team talked about their dreams of reaching the top of women’s football in France. Sakina Karchaoui, Kadidiatou Diani, Griedge Mbock, Delphine Cascarino, and Clara Mateo each took the time to sit down with Xbox to talk about what drove them to pursue their dreams. From their first aspirations during their childhood, to their most recent goals, fueled by a thirst for victory. After years of hard work and grit, their efforts have paid off in becoming inspirations for young girls everywhere.

This is only the start of Xbox’s commitment to powering the dreams of young women in sports, gaming, and more. We want to thank our partners at the NY Liberty, Atlanta Dream, England Senior Women’s Football Team, France Women’s National Team, Mamba & Mambacita Sports Foundation, and Girls Who Code as we start on this journey.

We look forward to sharing more on future partnerships and campaigns soon.

Posted on Leave a comment

Microsoft Teams Connect shared channels moving into generally availability

In our interconnected world, organizations need to freely collaborate across boundaries, because connections with partners, vendors, and customers are critical components of success. Our customers tell us that now, more than ever, they need to collaborate with their external partners with the same ease and efficiency they experience when collaborating within their own companies and it needs to happen in a way that’s secure, governable, and compliant. With our customer needs in mind, we created Microsoft Teams Connect.

Teams Connect brings together two main core features —

Chat, powered by external access, gives you the ability to chat with external users outside your organization without the need to switch tenants, enabling real-time and secure conversations solving for what you need faster.

Shared channels, rolled out in a public preview this March 2022, and as a result, we saw a range of customers adopting the feature to enable frictionless collaboration within their organizations. We are excited to announce that shared channels is moving into general availability. We expect to complete the rollout by mid-August.

Powered by B2B direct connect, shared channels provide the flexibility to collaborate with parties both inside and outside an organization and work effectively as one extended team in a channel without the need to tenant switch. With shared channels you can:

  • Collaborate with members who are not part of the team in which a channel is created.
  • Provide a gateway for both parties to share files, hold conversations, meet, and review documents in a secure and deliberate way, without switching tenants.
  • Retain your flow of work, as external shared channels show up alongside channels from your organization.
  • Attain access to the full suite of Teams collaboration capabilities with external partners in other Azure AD orgs, just as you would with colleagues from your organization.

Shared channels are built on the Microsoft 365 hyperscale, enterprise-grade cloud delivering advanced security and compliance capabilities our customers expect. Shared channels also support a rich set of Information Protection tools for host admins to manage and govern channel data, including eDiscovery, legal hold, communication compliance, information barriers, audit logs, retention, and DLP.

Shared Channels.png

What’s New?
Coinciding with the general availability for shared channels, we worked to improve key enhancements that deliver richer experiences for all channel members such as:

  • App developers can now build apps for shared channels: Teams app developers can use the Teams app manifest to opt-into shared channels and prepare their app for powerful cross-organizational collaborative workflows.
  • More shared channels: We increased the number of shared channels from 50 to 200. As a result, a team now supports 200 standard, 30 private, and 200 shared channels per team.
  • Improved messaging experience: We brought the same, rich messaging experience to external users so they can use functionality like GIFs and emojis.
  • Security defaults now support B2B direct connect user: If you have security defaults enabled, we will keep you protected by enforcing multi-factor authentication for external users when necessary.
  • Enhanced admin reporting: Through Teams user activity reporting and Teams team usage report, admins have access to enhanced reporting for external users.
  • Apps support on mobile: Shared channels now supports Apps on mobile.

Which common business scenario do you fall under?

In practice, shared channels streamline two common business scenarios:

  • Companies collaborating with external partners on joint ventures. For instance, an apparel company sourcing materials from a supplier, or a healthcare organization developing marketing materials through an advertising vendor. Many consulting companies use shared channels to work with their clients on engagements.
  • Multinational and conglomerate companies connecting to subsidiaries or integrating recently acquired or merged business units. For example, a holding company uses shared channels to build a space for its executives from different subsidiaries to engage in a more seamless manner.

Shared channels creation journey diagram.jpg

Imagine a healthcare organization wants to build a new wing for its hospital.

  1. The COO starts a Teams chat with an architecture firm to kick off the project, and admins at the two companies use Azure AD B2B direct connect to set up a mutual trust relationship.
  2. From there, the account manager from the architecture firm creates a shared channel in the team dedicated to the healthcare client and shares the channel with the team so that stakeholders from various departments can collaborate with the client. He now invites the client team to join the channel. As team members join or leave, they gain or lose access to the shared channel, removing the need for an account manager to manage individual client team members. Now, everyone across the two companies can work in a shared collaboration space, conversing and sharing files securely, just as though they were in the same company.
  3. Next, the healthcare project manager (PM) uploads a contract and a project requirements document, then @ mentions the architect to review.
  4. As she reads through, she realizes she has several questions, so she initiates a meeting directly from a shared channel and records the conversation, allowing colleagues who couldn’t attend the chance to catch up asynchronously.
  5. As the project progresses, the architect brings an engineering consultant into the same shared channel for mechanical design support. Visual cues keep everyone in the shared channel informed about who is from other organizations and whether the channel belongs to their own organization.
  6. None of the users from the three organizations need to switch tenants to work together, providing a more seamless collaboration experience.

Accelerate your business with shared channels

Our vision for cross-boundary collaboration revolves around three guiding principles: a smooth user experience, fine-grained security controls, and efficient collaboration governance. Whether you’re working with a vendor or partnering with an external agency, shared channels can help you make collaboration seamless. Work as one extended team—across IT and organizational boundaries—to accelerate business. No matter what your collaboration need is, Teams Connect has the solution for you.

To learn more or get started with how to set up Teams Connect shared channels, take a look at these helpful resources: Collaborating with external participants in a shared channel and Create a shared channel in Teams.

Posted on Leave a comment

The digital imperative for every organization: The following is an excerpt from my remarks at our annual partner conference, Microsoft Inspire, this morning.

The following is an excerpt from my remarks at our annual partner conference, Microsoft Inspire, this morning.

Over the past few years, we’ve talked extensively about digital transformation, but today, we need to go beyond that, from talking about digital transformation to delivering on the digital imperative for every organization. The time is now. It’s what will make the difference between organizations that thrive and those that get left behind. Every organization in every industry will need to infuse technology into every business process and function so that they can do more with less.

The case for doing this has never been more urgent or more clear. In fact, I would say it’s existential. The next 10 years are not going to be like the last 10. Digital technology is a deflationary force in an inflationary economy. It’s the only way to navigate the headwinds we’re confronting today.

Doing more with less doesn’t mean working harder or longer. That’s not going to scale. But it does mean applying technology to amplify what you’re able to do across an organization so you can differentiate and build resilience.

And it all comes down to how we can help you – our partners – use the Microsoft Cloud to help customers overcome today’s challenges and emerge stronger. No other cloud offers our breadth or depth. And no other cloud offers not just best-in-class products, but best-in-suite solutions across the entire tech stack.

No alt text provided for this image

Today, I’ll highlight five digital imperatives for every organization to do more with less, and how we are creating new opportunity for our partners across the Microsoft Cloud.

No alt text provided for this image

Migrate to the cloud

It starts at the infrastructure layer. Leaders in every industry are accelerating their migration to the cloud, and it’s not just lift and shift. IT and OT are coming together, and the cloud is foundational to how organizations will be competitive going forward.

Every customer I speak with is clear-eyed about aligning their IT investments to scale with demand, and moving to the cloud allows them to do just that, converting their spending from CapEx to OpEx. It’s all about helping customers drive operational efficiency, deliver faster time to value, and reduce costs.

Across our offerings, we offer the best value at every stage of cloud migration. To just share two examples: it’s up to 80% less expensive to run Windows Server VMs on Azure and SQL Server VMs on Azure than it is with our main competitor. And it’s not just about costs. We offer unique capabilities to simplify VM management and SQL Server compatibility to ease your move and are significantly investing in migration and modernization programs to help customers move forward with confidence.

We’re building the next generation multi-cloud, multi-edge infrastructure to support this. It starts with Azure as the world’s computer. We have more datacenter regions than any other cloud provider, and over the next year, we will launch 10 new datacenter regions in 10 markets, spanning four continents, delivering faster access to services and helping to address data residency needs.

Today, we are going even further to help partners around the world serve public sector customers. We are announcing the Microsoft Cloud for Sovereignty, which provides policies, controls, and technologies that will enable customers to meet a government’s specific data sovereignty, security, and privacy requirements.

This builds on our innovation with Azure confidential computing, which is already helping customers bring their most sensitive workloads to the cloud. The combination of our core capabilities around confidential computing and sovereignty make our cloud unique.

And our differentiation goes beyond that. With Azure Arc, we’re bringing the power of Azure anywhere so that you can build apps with Azure services that can run across on premise, edge, and multi-cloud environments. With Azure for Operators, we’re bringing computing to the 5G edge. We have the largest partner ecosystem of anyone in the industry, helping to deliver next generation private wireless solutions. And, together with our partners, we are extending our infrastructure beyond our planet with Azure Orbital.

This ubiquitous fabric, from 5G to space, will enable a new generation of modern, connected applications that will create opportunities for our partners to transform entire industries.

A great example of this is Procter & Gamble, which last month chose our cloud to digitize more than 100 of its manufacturing sites around the world with the goal of increasing productivity and sustainability across its operations. They’re using our technology to build a new IoT platform that will analyze data from production lines, including production runs, downtime, changeovers, and more, to build the future of digital manufacturing, connecting the back office to the retail store.

Empower fusion teams

Now let’s talk about empowering pro and citizen developers, and our approach to digital and app innovation.

Today, every company is a digital company. Organizations are eager to equip fusion teams of pro and citizen developers with best-in-class tooling so that they can scale their impact together, and they are eager to adopt DevOps, which is fast becoming the default way to deploy code to production.

From Azure DevOps and GitHub to Visual Studio, we have the most complete platform and the most trusted cloud to help developers go from idea to code, code to cloud, and cloud to the world.

GitHub is where the innovation of tomorrow is being built, openly, securely, instantly, and automatically. Every step of the way, by being cloud-first, end-to-end, GitHub brings an unparalleled developer experience, and costs up to 30% less when compared to our major competitor.

With GitHub, you get the best of both worlds: affordability and scalability. Ninety percent of the Fortune 100 use GitHub today. Take Mercedes-Benz, as an example. Software development isn’t something they do on the side. It’s core to the company’s value add. 20,000 employees of the company, more than 10% of the total workforce, use GitHub as the central development platform to build, ship, and maintain software.

And with our Azure PaaS services, organizations can build modern, more resilient cloud-native applications. Azure Container Apps is a fully managed serverless container service for building and deploying modern apps at scale. We are committed to Java and are helping organizations modernize the Java application portfolios with Azure Spring Apps Enterprise, which we built as part of our partnership with VMware.

And we’re not stopping there. By 2025, 70% of new applications deployed for the enterprise will use low-code or no-code tools. With Power Platform, we have the leading business process automation and productivity suite for domain experts in every industry with 20 million monthly active users.

We’re taking a unique approach to what is an expansive and high-growth market, bringing together robotic process automation, low-code/no-code tools, virtual agents, website building, and business intelligence into a common platform for building end-to-end business solutions, reducing complexity, as well as cost. Customers can save 80% or more compared to major competitors.

Quite frankly, in this time of constraints, not everyone can invest in large complex systems, but with Power Platform, anybody can have an incredible impact in an organization. And to be clear: It’s not just one app or one workflow or one automation. It’s about accelerating digital capability-building across every function in the organization. In fact, the number of organizations building centers of excellence around Power Platform has grown exponentially over the past few years.

Globo, the biggest media and TV company in Brazil, is a great example. They have worked with our partner ecosystem to launch and run a Power Platform center of excellence:

Unify data and apply AI models

Now let’s talk about data and AI. It’s all about two things: Getting your data estate in order and applying large, AI models as platforms. That’s the dual challenge.

It’s hard to overstate the opportunity. What we are seeing is the convergence of previously disparate categories. We’re the only company that has a complete data fabric, from the operational store, to the analytics engine, to data governance with our Microsoft Intelligent Data Platform.

This is not just about best of breed. It’s about the best of suite. This allows organizations to spend more time creating value and less time integrating and managing their data estate.

Just think about the time and effort that goes into aligning your operational stores and analytics with new regulations, or just imagine the total cost of ownership if you try to do all this integration on your own. Analytics alone on our Intelligent Data Platform is about 4.8x faster and costs up to 59% less than other cloud analytics vendors.

When it comes to AI, we’re seeing a paradigm shift as the world’s large AI models become powerful platforms themselves. In Azure, we’ve built the most powerful AI supercomputer in the cloud, and we’ve used it to train large, state-of-the-art AI models.

But it’s not enough to talk about these models: it’s about applying them. We are building models as platforms in Azure so that you can apply these advances to any use case, including some of the biggest challenges we face as a society today.

Ørsted, which produces a quarter of the world’s wind energy, along with our partner, Cognite, has used our tools to turn data from its offshore wind turbines into insights for predictive maintenance:

Collaborative business process

Now, let’s turn to the next digital imperative and our approach to modern work and business applications.

Hybrid work is here to stay, and it’s clear that flexibility and wellbeing are non-negotiables as new work patterns emerge.

Technology can help us navigate this change. Every organization requires a digital fabric that connects people, places, and processes.

We’re the only cloud that supports everything an organization needs to make this shift. Think about all the hybrid work solutions your organization requires today: meetings, chat, phone, scheduling, project management, cloud storage, analytics, and automation, and the cost and the complexity that goes along with adding, deploying, and managing each of them.

Microsoft 365 brings all these solutions together into one integrated experience that makes work easier and smarter for employees. Customers can save more than 60% compared to a patchwork of competitive solutions.

When it comes to people, it starts with taking a new approach to collaboration, both inside and outside the organization. We need to be great at sync, async, in-person, and remote collaboration.

Across Microsoft 365 and Teams, we’re innovating to support all the ways people work, and today, we’re announcing exciting new features to make this possible.

We also need to prioritize the employee experience. When work is increasingly happening, anywhere, anytime, the employee experience needs to adapt accordingly. It needs to be digital-first, connecting every employee wherever they are and whenever they’re working to facilitate engagement and retention.

That’s our goal with Microsoft Viva, which is now being used by more than 1,000 organizations as their digital employee experience platform, helping employees feel more connected to their company’s mission and culture. Viva brings together communications, communities, knowledge, learning, goals, and insights right in the flow of work in Teams.

I’m so excited in particular about Viva Goals, which creates a different form of alignment across a team or organization. It brings business goals into the flow of everyday work. Think about how powerful that is: When all your objectives and key results are shared across the organization, everyone becomes aligned. Viva Goals will be generally available next month.

In the new world of work, it’s more important than ever to connect people across the organization, wherever and whenever they work, so everyone feels included and invested. It’s why we are also introducing Viva Engage, which helps employees build communities, spark engagement with leadership, harness knowledge and answers, and build their own personal networks. It includes new experiences like Storylines so you can create and share what you’re passionate about, discover and follow colleagues and leaders, and find answers to questions.

We’re also expanding Viva to include new modules for specific functions, starting with Viva Sales. We have connected Dynamics 365 with Office and Teams to harness customer and business data and use it to supercharge the systems of record. Viva Sales helps sellers capture information about what has happened between customers and salespeople across the entire Microsoft 365 suite, eliminating the burden of manual data entry. It ensures sales leaders have one unified view of activities, deals, and revenue while removing the friction of sellers keeping CRM systems up to date.

Our approach extends to where people work, in person or remote, so you can unlock productivity wherever you are. Space, in fact, is the ultimate collaboration tool. We’re not going to trade it away, but we are going to use it very differently.

With Teams Rooms, we are bridging the gap between people working remotely and those in the office with innovations like Front Row. In partnership with OEMs, we are delivering intelligent cameras designed to enhance the presence of people in Teams Rooms.

It’s also why I’m so energized about Windows 365, which is designed to help organizations empower the workforce to be more productive and connected, regardless of their location. Between Windows 365 and Azure Virtual Desktop, you have the most diverse set of options so everyone can work how and where they want.

It’s been one year since we launched Windows 365, and it’s been amazing to see how so many people and organizations are using it to power hybrid work. We continue to expand where and how Windows 365 can be used, and today, we announced that Windows 365 will soon be available for use by the U.S. government and government contractors.

Our approach to space extends to the metaverse and how we’re bringing together the digital and physical worlds. We’re taking a software-led approach so that everyone can benefit from these experiences, regardless of what device they’re on. That’s what we’re building with Mesh for Teams, which I’ve been using internally and is accessible from anywhere on any device, including VR headsets, HoloLens, tablets, phones, as well as PCs.

This secular change extends to every business process. Think about this: If Teams is where we work, we will want to access everything right there in the flow of work, giving back our most scarce resource: our time. The software required to manage these mission-critical business processes must move from traditional ERP, CRM, and supply chain management systems of record to be much more data, collaboration, and AI-first.

Teams, along with Power Platform and Dataverse, are powering this across all enterprise business applications. Leading third-party ISVs have built deep integrations with Teams, helping customers bring every business process and function directly into the flow of work.

Dynamics 365 is purpose-built for this new world of business process. Our intelligent business applications connect data, process, and teams, ushering in a new era of hyper connected business and offering unparalleled value. Customers can save up to 50% compared to our major competitors.

And today, we announced the Microsoft Digital Contact Center platform, which brings together Dynamics 365, Azure Communication Services, Teams, Power Platform and Nuance into one, open, extensible and collaborative platform to deliver seamless omnichannel customer engagement.

Siloed data systems, along with high interoperability and maintenance costs, too often get in the way of best-in-class personalized customer experience. Because our Digital Contact Center is a single unified platform, it reduces costs and allows instant visibility into trends across all service channels.

When we make everyday experiences collaborative, we can bend the productivity curve for an entire organization. It’s also why I’m excited to see so many customers and partners leverage Teams as an organizing layer for a new class of collaborative line of business applications. I believe these apps could become the biggest breakthrough drivers in today’s labor market because they bring both knowledge workers and frontline workers together in the context of their communications and drive the next level of automation and productivity.

More than 80,000 of these apps have been created by organizations in every industry. Take United Airlines which built a new scheduling solution within Teams:

Prioritize security

Now, let’s turn to our final imperative: security. The numbers are quite stark. Businesses are experiencing an increase in both the volume and sophistication of cyberattacks.

We’re bringing together technology, threat intelligence, and human expertise to provide a comprehensive security, identity, compliance, and management solution that empowers our partners to solve security challenges for customers across all industries, on any cloud and any client platform. We integrate more than 50 security product categories, once again reducing cost and complexity. On average, customers save more than 60% when they turn to us, compared to a multi-vendor solution.

Our solutions are informed by more than 24 trillion threat signals each day. It starts with Microsoft Entra, our new vision and portfolio for identity and access. It extends to Microsoft Purview, which is the future of compliance and data governance; Microsoft Priva, which includes new capabilities to help your customers manage privacy; and of course, Microsoft Defender and Microsoft Sentinel. And with Microsoft Security Experts, you can tap into our own threat researchers. Our expertise is now your expertise.

We see organizations around the world relying on our security solutions to protect some of their most mission-critical data including the International Committee of the Red Cross, which has worked with our partner ELCA, to use our technology to reunite families in the midst of a humanitarian crisis:

**

Everything I’ve talked about accrues to the Microsoft Cloud. The Microsoft Cloud is the only cloud that allows you to take advantage of both best-of-category products, as well as best-of-suite solutions across the entire tech stack, in every area that matters most to customers so that they can do more with less.

We want to be the best partner for our partners, and we are investing in your success. We are committed to helping our partners better meet customer needs by helping them gain specializations and deep technical training across all the solution areas I’ve talked about.

We’ve made it easier for partners to engage with us and drive their own profitability, which is why we lowered our commercial marketplace transaction fee from 20% to 3%, so they can invest more deeply in their own growth, and today, we’re announcing additional investments, including free access to our best-in-class developer tooling to help ISVs build and publish their apps faster.

The numbers speak for themselves: Partners who bet on us grow faster and generate higher margins, and for every dollar in revenue we generate, partners who build differentiated software solutions on the Microsoft Cloud generate $10 more. But it goes beyond that.

We want you to be successful, so that you can help the world around us be more successful. It’s never been more important to connect what we build to what the world needs us to build. This is our collective purpose.

Each year, our Partner of the Year Award winners exemplify what’s possible when we connect technology to the challenges of our customers and the world, and I want to close by sharing one story of a partner that has used our tools to make a real difference in New South Wales, Australia. With homelessness on the rise, our Partner of the Year community response winner used Power Platform and Dynamics 365 to provide better services to people in need and better visibility to policymakers: