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Digital Now video: Workers around the world are asking, ‘Why the office?’

In this episode of “Digital Now,” Jared Spataro, corporate vice president of Modern Work at Microsoft, explains that employees now prioritize their health and wellbeing over their work, and expect greater flexibility in how, when and where they work.

Spataro also explains why we shouldn’t fear the metaverse, discusses how technology can support a company’s vision of what work looks like, and shares why companies who were open-minded about hybrid work fared the best.

Organizations who had the roughest time in responding to the pandemic, he says, were those who set inflexible policies based on what they thought would happen. “Never put yourself in front of the Mack truck that is a pandemic or the labor market or some big force that you’re not going to be able to control,” he says. “It’s best to be flexible and kind of be in learn-it-all mode.”

“Digital Now” is a video series hosted by Andrew Wilson, chief digital officer at Microsoft, who invites friends and industry leaders inside and outside of Microsoft to share how they are tackling digital and business transformation, and explores themes like the future of work, security, artificial intelligence, and the democratization of code and data.

Visit Digital Now on YouTube to view more episodes.

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Nation-state cyberattacks become more brazen as authoritarian leaders ramp up aggression

On February 23, 2022, the cybersecurity world entered a new age, the age of the hybrid war, as Russia launched both physical and digital attacks against Ukraine. This year’s Microsoft Digital Defense Report provides new detail on these attacks and on increasing cyber aggression coming from authoritarian leaders around the world.

During the past year, cyberattacks targeting critical infrastructure jumped from comprising 20% of all nation-state attacks Microsoft detected to 40%. This spike was due, in large part, to Russia’s goal of damaging Ukrainian infrastructure, and aggressive espionage targeting of Ukraine’s allies, including the United States. Russia also accelerated its attempts to compromise IT firms as a way to disrupt or gain intelligence from those firms’ government agency customers in NATO member countries. 90% of Russian attacks we detected over the past year targeted NATO member states, and 48% of these attacks targeted IT firms based in NATO countries.

Critical infrastructure trends graph

Russia was not alone in pairing political and physical aggression with cyberattacks.

  • Iranian actors escalated bold attacks following a transition of presidential power. They launched destructive attacks targeting Israel, and ransomware and hack-and-leak operations beyond regional adversaries to U.S. and EU victims, including U.S. critical infrastructure targets like port authorities. In at least one case, Microsoft detected an attack disguised as a ransomware attack that was intended to erase Israeli data. In another, an Iranian actor executed an attack that set off emergency rocket sirens in Israel.
  • As North Korea embarked on its most aggressive period of missile testing in the first half of 2022, one of its actors launched a series of attacks to steal technology from aerospace companies and researchers around the world. Another North Korean actor worked to gain access to global news organizations that report on the country, and to Christian groups. And yet a third actor continued attempts, often without success, to break into cryptocurrency firms to steal funds in support of the country’s struggling economy.
  • China increased its espionage and information stealing cyberattacks as it attempted to exert more regional influence in Southeast Asia and counter growing interest from the U.S. In February and March, one Chinese actor targeted 100 accounts affiliated with a prominent intergovernmental organization in Southeast Asia just as the organization announced a meeting between the U.S. government and regional leaders. Just after China and the Solomon Islands signed a military agreement, Microsoft detected malware from a Chinese actor on the systems of the Solomon Islands government. China also used its cyber capabilities in campaigns targeting nations across the global south, including Namibia, Mauritius, and Trinidad and Tobago, among others.

Many of the attacks coming from China are powered by its ability to find and compile “zero-day vulnerabilities” – unique unpatched holes in software not previously known to the security community. China’s collection of these vulnerabilities appears to have increased on the heels of a new law requiring entities in China to report vulnerabilities they discover to the government before sharing them with others.

While it’s tempting to focus on nation-state attacks as the most interesting cyberactivity from the past year, it would be a mistake to overlook other threats, particularly cybercrime, which impacts more users in the digital ecosystem than nation-state activity.

Cybercriminals continue to act as sophisticated profit enterprises

Cybercrime continues to rise as the industrialization of the cybercrime economy lowers the skill barrier to entry by providing greater access to tools and infrastructure. In the last year alone, the number of estimated password attacks per second increased by 74%. Many of these attacks fueled ransomware attacks, leading to ransom demands that more than doubled. However, these attacks were not spread evenly across all regions. In North America and Europe, we observed a drop in the overall number of ransomware cases reported to our response teams compared to 2021. At the same time, cases reported in Latin America increased. We also observed a steady year-over-year increase in phishing emails. While Covid-19 themes were less prevalent than in 2020, the war in Ukraine became a new phishing lure starting in early March 2022. Microsoft researchers observed a staggering increase of emails impersonating legitimate organizations soliciting cryptocurrency donations in Bitcoin and Ethereum, allegedly to support Ukrainian citizens.

Foreign actors are using highly effective techniques – often mirroring cyberattacks – to enable propaganda influence to erode trust and impact public opinion – domestically and internationally

Influence operations is a new section to our report this year as a result of our new investments in analysis and data science addressing this threat. We observed how Russia has worked hard to convince its citizens, and the citizens of many other countries, that its invasion of Ukraine was justified – while also sowing propaganda to discredit Covid-19 vaccines in the West while promoting their effectiveness at home. We also observed an increasing overlap between these operations and cyberattacks. In particular, influence operations use a familiar three-step approach:

  1. Cyber influence operations pre-position false narratives in the public domain like attackers pre-position malware within an organization’s computer network.
  2. A coordinated campaign is launched – often at the time most beneficial to achieve the goals of the actor – to propagate narratives through government-backed and influenced media outlets and social media channels.
  3. A nation state-controlled media and proxies amplify narratives inside targeted audiences.

Preposition launch and amplification of cyber influence operations

This three-step approach was applied in late 2021, for example, to support the Russian false narrative around purported bioweapons and biolabs in Ukraine. In addition to Russia, we have observed other nations, including China and Iran, deploying propaganda operations to extend their global influence on a range of issues.

Good cyber hygiene practices remain the best defense while the cloud provides the best physical and logical security against cyberattacks

This year’s report includes even more recommendations for how people and organizations can protect themselves from attacks. The biggest thing people can do is pay attention to the basics – enabling multi-factor authentication, applying security patches, being intentional about who has privileged access to systems, and deploying modern security solutions from any leading provider. The average enterprise has 3,500 connected devices that are not protected by basic endpoint protections, and attackers take advantage. It’s also critical to detect attacks early. In many cases, the outcome of a cyberattack is determined long before the attack begins. Attackers use vulnerable environments to gain initial access, conduct surveillance and wreak havoc by lateral movement and encryption or exfiltration. Finally, as this year’s report explores, we can’t ignore the human aspect. We have a shortage of security professionals – a problem that needs to be addressed by the private sector and governments alike – and organizations need to make security a part of their culture.

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Xbox and Marvel’s Black Panther: Wakanda Forever empower heroes in gaming and STEM

Black Panther is one of the most culturally impactful heroes of our generation, representing technological innovation, courageous leadership, and Black excellence — all values that resonate deeply within the Xbox community. To celebrate the November 11 theatrical release of Marvel Studios’ highly anticipated sequel “Black Panther: Wakanda Forever,” Xbox aims to inspire a new generation of heroes to innovate, build, and create a space for themselves in the Gaming and STEM industries.

Xbox is offering interactive experiences inspired by the new film, while amplifying diverse voices in the fields of technology and gaming. In the spirit of Xbox’s brand platform, Power Your Dreams, we are kicking off with a drone presentation high in the night sky narrated by Letitia Wright who plays fan-favorite Shuri — Princess of Wakanda and lead scientist of the Wakandan Design Group — reminding us that we each have the potential to power our dreams. The program will point participants to the official “Black Panther: Wakanda Forever”-themed Xbox microsite at xbox.com/wakanda-forever, where consumers can explore more information on the film and exclusive Xbox promotions.

Marvel's Black Panther: Wakanda Forever - Power Your Dreams Asset

“Collaborating with Xbox is an opportunity to show women the power of growing within our respective crafts, whether you’re a designer, a gamer, or an actor,” said Letitia Wright, lead actor. “In many ways, my character Shuri and I have grown together. “Black Panther: Wakanda Forever” allowed me to expand as an actor while, Shuri grew into her role as Princess of Wakanda and lead scientist of the Wakandan Design Group. Shuri, along with all Wakandans, will have to endure change and embrace the next chapter in Wakanda.”

The site will feature limited-time only giveaways including film-themed custom Xbox console kits inspired by the iconic “Wakanda Forever” salute and the Black Panther hero suit, custom controller holders, bundled with replica Kimoyo beads and custom sterling charms. Budding innovators will also be able to participate in a brand new MakeCode curriculum inspired by the film, where users can learn how to write code for their own playable “Black Panther: Wakanda Forever”-themed activity. These hardware and software exclusives will also be made available to fans and students globally and through Microsoft’s NTA programs that work with 1900+ Black social enterprises and non-profits.

Marvel's Black Panther: Wakanda Forever Asset

Xbox has brought an all-star roster to their “Wakanda Forever” activations to celebrate the film’s release, including:

  • “Black Panther: Wakanda Forever” lead actress Letitia Wright, who plays fan-favorite character Shuri — Princess of Wakanda and lead scientist of the Wakandan Design Group — will offer inspiration and encouragement in a series of videos
  • On November 7, Professor Jacoby DuBose will deliver the very first Wakanda-inspired HBCU Lecture from Howard University’s Chadwick A. Boseman College of Fine Arts, where he will expand on the MakeCode curriculum and take part in a panel of Black gaming and STEM innovators with the entire lecture streamed live on the University’s social channels
  • Project Amplify, tapping into Black professionals within Xbox and the gaming industry to share their personal origin stories, advice, and teachings for inspiring a more equitable STEM space

Xbox has teamed up with five Creators to buy out theaters across America and host free local screenings of the film beginning November 11. The local screenings will have reserved seats for youth from underserved communities; by bringing this film to the next generation of young heroes, Xbox aims to create more equitable access for diverse students and to empower them, just as “Black Panther: Wakanda Forever” will inspire them, on-screen. Attendees will also have the chance to experience an introduction to the MakeCode platform and win Xbox’s “Black Panther: Wakanda Forever”-inspired consoles and accessories.

Marvel's Black Panther: Wakanda Forever Xbox Console Hero Image

Together, these activations and digital experiences are designed to empower underrepresented groups to realize the promise of “Black Panther: Wakanda Forever” by pursuing opportunities in game creation, mathematics, science, engineering, and more.

About Marvel Studios’ “Black Panther: Wakanda Forever”

In Marvel Studios’ “Black Panther: Wakanda Forever,” Queen Ramonda (Angela Bassett), Shuri (Letitia Wright), M’Baku (Winston Duke), Okoye (Danai Gurira) and the Dora Milaje (including Florence Kasumba), fight to protect their nation from intervening world powers in the wake of King T’Challa’s death. As the Wakandans strive to embrace their next chapter, the heroes must band together with the help of War Dog Nakia (Lupita Nyong’o) and Everett Ross (Martin Freeman) and forge a new path for the kingdom of Wakanda. Introducing Tenoch Huerta as Namor, king of a hidden undersea nation, the film also stars Dominique Thorne, Michaela Coel, Mabel Cadena, and Alex Livinalli. “Black Panther: Wakanda Forever,” directed by Ryan Coogler and produced by Kevin Feige and Nate Moore, opens in U.S. theaters November 11, 2022.

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Extending our vital technology support for Ukraine

Today, we are announcing that Microsoft will extend technology support free of charge for Ukraine throughout calendar year 2023. This commits our company to providing additional technology aid valued at roughly $100 million, which will ensure that government agencies, critical infrastructure and other sectors in Ukraine can continue to run their digital infrastructure and serve citizens through the Microsoft Cloud. I’m announcing this commitment in Lisbon, Portugal, at a joint press conference with Mykhailo Fedorov, Ukraine’s Vice Prime Minister and Minister of Digital Transformation. 

The continued defense of Ukraine depends in part on a critical digital alliance of countries, companies and nonprofits. Since the war began in February, Microsoft and other tech companies have provided unprecedented technology assistance to the government and people of Ukraine. By disbursing digital infrastructure into the public cloud, Microsoft and others have supported critical Ukrainian services through data centers across Europe. As underscored in Microsoft’s report in June, this has played a critical role in protecting the resilience and security of Ukraine’s data and digital services even in the face of Russian cruise missile and other kinetic attacks on Ukraine’s government data center and other physical assets. 

The digital alliance supporting Ukraine must continue to stand strong. 

Today’s commitment will bring Microsoft’s total support for Ukraine to more than $400 million since the war began in February. In addition to enabling technology services to run in the Microsoft Cloud, the company continues to: 

  • Support the country with critical cybersecurity protection 
  • Support nonprofits and humanitarian organizations operating in Ukraine, Poland and elsewhere in the European Union 
  • Provide data and support to international organizations aiding Ukraine and addressing war crimes against civilians 
  • Support and assist employees who are contributing to nonprofits engaged in humanitarian relief efforts 

We recognize that many people, particularly across Europe, will make sacrifices this winter to support the defense of Ukraine. The war has upended energy markets and disrupted access to food. We’re confident that other tech companies will similarly step forward to sustain support that is vital not only for Ukraine, but for international stability and the protection of fundamental rights across Europe and around the world. 

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Podcast: Teen Vogue Editor in Chief Versha Sharma on what Gen Z wants out of work

TONYA MOSLEY: That’s Versha Sharma, editor in chief of Teen Vogue. In today’s episode, I talk with her all about Gen Z. She shares her insights on what Gen Z wants out of work, how employers can attract and retain young talent, and what the future of work might look like as the youngest working generation grows into leadership roles. Later, we’ll hear from WorkLab correspondent Desmond Dickerson and Hannah McConnaughey, a Microsoft manager and Gen Z member herself. They’ll fill us in on some of the most common work-related buzzwords that young people are using and what they mean. First, here’s my conversation with Versha.

TONYA MOSLEY: Versha Sharma, welcome. 

VERSHA SHARMA: Hi. Thank you so much for having me. 

TONYA MOSLEY: You know, I had a chance to check out your Instagram—I happen to follow you now. 

VERSHA SHARMA: Awesome. 

TONYA MOSLEY: And one thing that struck me was the freedom that you have to express your opinion on all sorts of topics. It really got me thinking that while older consumers, news consumers particularly, subscribe to a very traditional presentation of journalism, the facts essentially separated from opinion. Do you find that your audience of readers, Gen Zers specifically, almost expect for you to have an opinion? 

VERSHA SHARMA: Yes, absolutely. I think it is a very old, traditional worldview that believes in so-called objectivity in journalism, or neutrality—both-sides journalism. You know, millennials, and I am a millennial, led the charge in the workplace, and in newsrooms especially, to kind of dismantle those ideas and understand and try to make leaders and audiences understand that it’s okay for journalists to be human and to express their humanity when they’re reporting on a story or working on a story. And then I think that has only continued with Gen Z, who understand and demand that even more in their leaders and in their journalists. And so I think that’s where a lot of that comes from. 

TONYA MOSLEY: How does this sensibility translate in the workplace? You know, it wasn’t that long ago that workplace experts were basically advising against employees to reveal too much of themselves online. 

VERSHA SHARMA: Yeah, I think it’s also part of the nature of where we are as a country and in the world right now. And this also shapes a lot of Generation Z’s worldview. It’s the climate crisis. It’s living through two years of a pandemic. It’s inflation or a coming global recession, everything that’s going on with the labor market. They’re dealing with crippling student debt. Again, it’s really young people, including millennials, who entered the workforce after the 2008 financial crisis. It’s these groups of people who have entered the workplace at very uncertain times and at times when we’re dealing with really extreme problems. That’s why a lot of Gen Zers understand that you just have to be honest about where we are and be reflective of reality. 

TONYA MOSLEY: All of those major issues that you just talked about, Teen Vogue made this deliberate shift to focus on some of those bigger systemic issues, and global issues as well, back in 2016. It still covers fashion, relationships, pop culture, but also identity and politics. How has the publication changed from when you were a young reader? 

VERSHA SHARMA: It’s changed a lot, and I’m very excited about that and very excited to be part of that. I think, as you said, 2016 was a big part of that shift. You know, when I was younger, it was Teen Vogue as well as Cosmo, YM magazine, if anybody remembers that. It was all about love, relationships, dating, and of course style and fashion, which we do continue to cover, and it’s still very popular content among our audience. But I would say 2016 was just a political awakening for an entire generation. I think about 17-year-old Darnella Frazier, who filmed that video of George Floyd being killed by the police, and the fact that she was 17. She had to go through this trauma, she has had to relive that trauma over and over because of news coverage and through the trial. And she remains somebody who is still very engaged, at times hopeful, but also understandably cynical and skeptical of the system and the world that we live in. And she just stands to me as a really good example of this generation, who, when they see injustice, they want to capture it. They want to make people aware of it. They want to do something about it. And they’re not content to sit back and just let it be. They want to change it. 

TONYA MOSLEY: Gen Z is on track to be the most educated generation yet. How does that inform the approach to the content your team creates? I mean, you’re talking to an audience that knows a lot and has access to a lot of information. They want smart content. 

VERSHA SHARMA: There has long been a misconception in the news industry that young people don’t care about hard news, that they’d rather be scrolling on Instagram, looking at their favorite celebrities, and copying whatever hairstyle trend is blowing up on TikTok. And there’s no reason why they can’t do both, right, they can’t do all of it. But young people are incredibly engaged, incredibly informed on these issues. They’re hungry for more information. The fact that they are digital and social natives means they’re also more globally connected than ever before. They care about what’s happening in other countries, to their peers in other countries, because they see it and they want to understand how all of these crises are connected and what the bigger picture is. And so I think there’s a lot of incredible room for maneuvering for Teen Vogue. And that’s exactly the sweet spot that we try to hit. 

TONYA MOSLEY: Most Gen Zers have never experienced working in a traditional office. What have you learned about what they value when it comes to a work environment? 

VERSHA SHARMA: I think more than anything, they value flexibility. That’s again, of course, something that has come up during the pandemic especially. But Condé Nast is currently in this hybrid flex remote-slash-office situation that I think a lot of companies find themselves in. And that’s exactly what they want. They want that flexibility. They need that flexibility. Managers should be able to give that to them. But it is important to give them opportunities to come in person, you know, benefits or encouragements to do so. Because I do believe that they miss that they’re missing out and that they miss having that in-person human connection with their managers, with their peers, with their colleagues. I think they’re also hungry for training, development, and mentorship, and that can take place on any platform. It doesn’t have to be in person, but making them feel like you’re actually investing in them as leaders is also important. 

TONYA MOSLEY: Versha, up until the pandemic, Gen Zers were actually primed to enter a very strong workforce and economy. Things have shifted so dramatically. What is the sentiment you’re hearing from Gen Zers about their outlook on the future and the choices before them? 

VERSHA SHARMA: You know, I think there is understandably a lot of nervousness, a lot of skepticism, and sometimes cynicism. And so I think these experiences are continuing to shape who they are. It may be another reason why I believe statistically they’re more willing to job hop. They’re not as tied down to any one job for any period of time as previous generations. And so I think it affects their worldview and it affects their behavior. But if an employer can offer that sense of stability and security, then I believe they can retain talent as well. 

TONYA MOSLEY: We were looking at the Microsoft Trend Index that found 70 percent of Gen Z workers around the world are considering earning additional income through a side hustle outside of their day job. I’m wondering what that might mean for leaders as they think about designing roles for the future. 

VERSHA SHARMA: Yeah, I think when we’re looking at those statistics, I’m also curious how many of those young people feel that they need a side hustle, feel they may not be making enough money from their day job to support themselves, because I know that’s a huge issue. I just think that, again, it goes back to this idea of Gen Z demanding more and demanding better and not being afraid to do that because they see the inequality in the systems and they want to change that. What I would also say about side hustles is if somebody feels like their job does not afford them the kind of creativity they want, then a side hustle becomes an outlet for that. For example, our senior fashion and beauty editor, who’s wonderful, is also a deejay in her spare time. And she’s wonderful at that too. And so I think it’s also important to allow people to continue to pursue their personal interests as well. 

TONYA MOSLEY: You’re squarely a millennial. 

VERSHA SHARMA: I am. 

TONYA MOSLEY: So you’re in the middle between Gen Z and Gen X. As I’m listening to you, I’m just wondering, your thoughts on how a leader navigates three different generational expectations of work and workplace culture. 

VERSHA SHARMA: That is a great question. One of the first or most useful things I learned when becoming a manager or a middle manager is not that you just have to manage down, but that you also have to manage up and sideways laterally as well. Even being the editor in chief of the publication, I’m still reporting to Anna Wintour, who is my boss, and she of course does come from a different generation. So I think it’s being aware of those boundaries, it’s being aware of what those differences are, and adjusting your communication skills as you may need to or adapting to them, but also just being sure that you’re being clear, as clear as possible, when managing both up, down, and sideways. 

TONYA MOSLEY: The media has received quite a bit of criticism for focusing on the experiences of people on the coasts, on the West Coast and the East Coast. You were born and raised in the South, in Louisiana. How does your background maybe inform your approach to understanding Generation Z? 

VERSHA SHARMA: I love that you asked that question. It reminds me of when I first took on the job. I was speaking to our executive editor, who’s this amazing woman, Dani Kwateng, who’s been at Teen Vogue for a number of years now. And she pointed something out to me that I didn’t quite realize that I was doing. I was describing myself as a brown girl from the South repeatedly or, you know, different times in conversation. And she was like, ‘You keep saying that. Why is that important to you?’ And it’s important to me because it has absolutely shaped my identity and worldview. I grew up in the Bible Belt. I was raised Hindu. I was discriminated against both for my family’s religion and, of course, the color of my skin. I came of age in high school right after 9/11. I’ll never forget, on 9/11, a classmate yelled at me to go back to Afghanistan. Besides just being puzzled because my family’s not from Afghanistan, they’re Indian, for one thing. It was just that immediate rush to blame and discrimination. And unfortunately, we did see a national and global increase in hate crimes against people of South Asian descent. Of course, there’s a lot of Islamophobia. So all of that has definitely come together to shape who I am. I think a big part of my focus editorially is elevating voices from marginalized and underrepresented communities. It comes from growing up seeing these magazines, never seeing anybody who looks like me on the cover of any of them. Never seeing a person with a name like mine on the masthead. And I’m just really proud that I could be part of this generation—both millennials and Gen Z—who can be part of this change. I mean, there are so many South Asian editors in chief in the US right now. It’s incredible. There are so many women editors in chief. It’s just a really diverse generation that is now taking on these leadership roles. And I think that matters because it means we’re hearing voices that we have not heard for literally hundreds of years. 

TONYA MOSLEY: Versha, thank you so much for sharing that story, because what that also makes me think about is the building of more diverse teams. Teen Vogue is very diverse, and when you have a diverse team and you want people to bring their full selves, that means they’re also bringing traumatic experiences that they’ve had in other places. How is mental health addressed at Teen Vogue when you have folks talking about very personal experiences and things in their lives to inform the content? 

VERSHA SHARMA: Yeah, I think it’s incredibly important to us at Teen Vogue, both because it’s important to us as people on staff and it’s really important to our audience. You may have seen some of the statistics about the crisis of mental health among young people, in particular the ways that the pandemic has affected them, the loneliness and social isolation that a lot of them feel. It’s a real problem and we’re really concerned about it. At Teen Vogue, specifically among the staff and in the workplace, we encourage people to be as open as possible about how they’re doing, how they’re feeling, because ignoring it and burying it isn’t going to get you anywhere. I’m very open myself. I go to therapy. I’ve been going to therapy for years. I think everybody should, I recommend it to everybody. Multiple of our editors and staffers also go to therapy and talk about it. We’re also very open about things like anxiety or depression or other mental health issues that may be affecting us or other people on staff. And I think fostering that open communication and allowing people to feel safe in expressing how they’re feeling is really important. 

TONYA MOSLEY: How can leaders continue to support mental health efforts as managers are also dealing with the realities of shrinking budgets and other work demands? 

VERSHA SHARMA: I think even as budgets are being cut, you have to prioritize it. It costs nothing to be a leader or a manager with empathy—to show that to your employees, to check in with them, ask them how they’re doing and genuinely care about it. Again, we’re very open about it at Teen Vogue because it is so important to us and our audience. If someone needs a personal day or a mental health day, that’s something that doesn’t really cost a lot in the long run and will actually be better for the long-term health of an organization and staff. And so I think paying attention to these low-cost or no-cost things that you can do as a manager in the workplace, you can still continue to show that you’re prioritizing mental health in that way. 

TONYA MOSLEY: How do you think these future leaders will impact the world? 

VERSHA SHARMA: I think they’re absolutely going to change it. But I do think we have already seen real impact and change and we’ll continue to see this at the institutional and systemic level especially, because this generation understands the scope of those problems and they understand that they are systemic. It’s not down to any one individual but rather the collective of individuals, the entire community, the corporations, the people and leaders in charge, that it’s incumbent on them to address these longstanding issues. I think it’s fantastic and we’re all going to benefit from it. 

TONYA MOSLEY: Yes. Okay, so you’ve been the editor in chief for a little over a year. This is also a fashion magazine, so we have to ask you this: what is up with office fashion, and what will Gen Z be wearing to work over the next few years when they’re in their 30s? 

VERSHA SHARMA: Oh, man, when they’re in their 30s … that is a great question. I don’t know that part of it and I look forward to finding out. I would say right now it’s a mix. We’re talking about how much these employees value their individuality and their ability and freedom to express their identity. And so that’s a huge part of the fashion. We’re not talking about being flat or having bland corporate professional looks but being yourself, being trendy and stylish. You know, what we see in our workplace often are colorful blazers or, you know, dress-and-boot combos, lots of jumpsuits, fun and functional accessories, I would say. One thing I do love right now is the Y2K nostalgia trend. I probably should have predicted it, but I didn’t quite see it coming for how popular it was. So maybe in 10 years when they’re in their 30s they’ll be paying homage to 2010 fashion. We’ll have to see. 

TONYA MOSLEY: Oh my gosh, I think you’re right. What I’m also hearing from you, though, is that expression and the expression of your individual self is something that is valued with Gen Zers, they value that, and it also should be a value within teams and workplaces. 

VERSHA SHARMA: Yes, absolutely. I think collaboration is the key to success in a lot of organizations, and again, certainly across the news industry. That’s the only way we’re all going to survive, is collaboration. But what that means is you still have to listen to the individual people and teams and make sure people feel their voices are being heard, that their true selves are being seen. Because when you have that base level of human recognition, then people are going to put their best into their work. 

TONYA MOSLEY: Versha Sharma, thank you so much for this conversation. 

VERSHA SHARMA: Thank you. I’ve really enjoyed this. 

TONYA MOSLEY: Next up, our correspondent Desmond Dickerson and Hannah McConnaughey, a communications manager at Microsoft and member of Gen Z herself, break down the most common Gen Z buzzwords that relate to work. 

HANNAH MCCONNAUGHEY: Hi, I’m Hannah, and I’m down to be your Duolingo for kids. 

DESMOND DICKERSON: Perfect. All right, so tell us about the 5 to 9 concept. 

HANNAH MCCONNAUGHEY: So the 5 to 9 refers to either 5 a.m. to 9 a.m. or 5 p.m. to 9 p.m. And it’s really about putting some of that focus outside of those hours you spend working, what your job is, how that is part of your identity, and thinking more about, do you have a side hustle? Do you love your yoga practice? Even just romanticizing rest, which, as we come out of this hustle culture era, I think has been both really inspiring to see and I think hopefully in the long term, better for people. 

DESMOND DICKERSON: So the next phrase we’re talking about: explain to the audience girlboss

HANNAH MCCONNAUGHEY: Girlboss might not be a new word to a lot of you, but I’m here to tell you no one should be out there using it unironically. The girlboss kind of heralds this era, I would say millennial era. When I was growing up, that was all about the She-EO, the mom-trepreneur, and the girlboss. And now there’s this pushback, not only on how gendered it is, you know, don’t call me mom-trepreneur, I’m just an entrepreneur, but also the way that it glamorized the hustle culture we were talking about before and making your work and what you do this defining aspect of you instead of something that’s a part of a bigger life. So, for example, you know, Desmond, if you told me, like, ‘Oh, my gosh, I’ve been in back-to-back meetings all day’ or ‘I killed that deliverable.’ I’d be like, ‘That’s so girlboss of you.’ You use it with a little bit of a wink. A little tongue in cheek. 

DESMOND DICKERSON: Got it. Okay, so it’s passé at this point. It’s done. It’s canceled. Okay, cool. So, in a work context, what does Gen Z mean when they say gatekeep

HANNAH MCCONNAUGHEY: To gatekeep means to keep something under wraps, to keep it on the DL—down low—and kind of try to keep it for yourself. So maybe that’s a PowerPoint hack that makes your slides look just a little bit better than everyone else’s, or a really cool keyboard shortcut or something like that. 

DESMOND DICKERSON: Okay. Now moving on to the next phrase: sport mode. What does that have to do with work? 

HANNAH MCCONNAUGHEY: So sport mode is when you are in that athlete, like, let’s-go-win-this mindset. So maybe if you have a big presentation coming up, maybe if you’re ready to impress your boss, or something is going off the rails and you’re going into sport mode, you need to fix it. 

DESMOND DICKERSON: Got it. So the next phrase is flop. What does that have to do with work? 

HANNAH MCCONNAUGHEY: A flop is when you did not nail it. You did not hit it out of the park. It’s basically the equivalent of a sad trombone sound. So maybe the stakeholders didn’t like the draft that you gave them, maybe your boss shot down this idea that you thought was brilliant, or a meeting that you spent a ton of time planning for got canceled. That would be a flop. And then if that keeps happening and you feel like it’s this theme in your life, that might be a flop era. 

DESMOND DICKERSON: Oh, no. So how do you bounce back from the flop? 

HANNAH MCCONNAUGHEY: You go into sport mode. 

DESMOND DICKERSON: There we go. Okay. What does vibe shift mean? 

HANNAH MCCONNAUGHEY: That’s when you can tell the tides have turned on something. So an example would be the girlboss thing. For a while, that was this term taken on as empowering, as a badge of honor. And then you could tell that there were these cultural forces or a mindset shift that turned the tide. And now we’ve U-turned a little bit, and now it’s not it anymore. 

DESMOND DICKERSON: Got it. Okay. What is not it

HANNAH MCCONNAUGHEY: So Gen Z is all about sensing the energy of something, the vibes of something, like we just talked about, and not it means that the vibes are off. 

TONYA MOSLEY: That’s it for this episode of the WorkLab podcast from Microsoft. Please subscribe and check back for the next episode of WorkLab, where my co-host, Elise Hu, will be speaking with Harvard Business School professor Linda Hill about the new skills that help people work better now. And please rate us, review, and follow us wherever you listen. It really helps us out. The WorkLab podcast is a place for experts to share their insights and opinions as students of the future of work. Microsoft values inputs from a diverse set of voices. That said, the opinions and findings of our guests are their own and may not necessarily reflect Microsoft’s own research or positions. And if you’ve got a question, we’d love to hear from you. You can drop us an email at worklab@microsoft.com. And check out the WorkLab digital publication too, where you can find the latest Work Trend Index report, as well as a transcript of this episode. You can find everything at Microsoft.com/WorkLab. WorkLab is produced by Microsoft and Godfrey Dadich Partners and Reasonable Volume. I’m your host, Tonya Mosley. Our correspondents are Mary Melton and Desmond Dickerson. Sharon Kallander and Matthew Duncan produced this podcast, and Jessica Voelker is the WorkLab editor. Thank you for listening.

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Sharing the latest improvements to efficiency in Microsoft’s datacenters across areas such as waste, renewables and ecosystems

In April, I published a blog that explained how we define and measure energy and water use at our datacenters, and how we are committed to continuous improvements.

Now, in the lead up to COP27, the global climate conference to be held in Egypt, I am pleased to provide a number of updates on how we’re progressing in making our datacenters more efficient across areas such as waste, renewables, and ecosystems. You can also visit Azure Sustainability—Sustainable Technologies | Microsoft Azure to explore this further.

Localized fact sheets in 28 regions

To share important information about the impact of our datacenters regionally with our customers, we have published localized fact sheets in 28 regions across the globe. These fact sheets provide a wide range of information and details about many different aspects of our datacenters and their operations.

A screenshot of a globe.

A review of PUE (Power Usage Effectiveness) and WUE (Water Usage Effectiveness)

A factsheet with data around Microsoft's Ireland datacenter region.

PUE is an industry metric that measures how efficiently a datacenter consumes and uses the energy that powers a datacenter, including the operation of systems like powering, cooling, and operating the servers, data networks and lights. The closer the PUE number is to “1,” the more efficient the use of energy.
While local environment and infrastructure can affect how PUE is calculated, there are also slight variations across providers.

Here is the simplest way to think about PUE:

A picture of Power Usage Effectiveness (PUE) calculation.

WUE is another key metric relating to the efficient and sustainable operations of our datacenters and is a crucial aspect as we work towards our commitment to be water positive by 2030. WUE is calculated by dividing the number of liters of water used for humidification and cooling by the total annual amount of power (measured in kWh) needed to operate our datacenter IT equipment.

A picture of a Water Usage Effectiveness calculation.

In addition to PUE and WUE, below are key highlights across carbon, water, and waste initiatives at our datacenters.

Datacenter efficiency in North and South America

As I illustrated in April, our newest generation of datacenters have a design PUE of 1.12; this includes our Chile datacenter that is under construction. We are constantly focused on improving our energy efficiency, for example in California, our San Jose datacenters will be cooled with an indirect evaporative cooling system using reclaimed water all year and zero fresh water. Because the new datacenter facilities will be cooled with reclaimed water, they will have a WUE of 0.00 L/kWh in terms of freshwater usage.

In addition, as we continue our journey to achieve zero waste by 2030, we are proud of the progress we are making with our Microsoft Circular Centers. These centers sit adjacent to a Microsoft datacenter and process decommissioned cloud servers and hardware. Our teams sort and intelligently channel the components and equipment to optimize, reuse or repurpose.

In October, we launched a Circular Center in Chicago, Illinois that has the potential capacity to process up to 12,000 servers per month for reuse, diverting up to 144,000 servers annually. We plan to open a Circular Center in Washington state early next year and have plans for Circular Centers in Texas, Iowa, and Arizona to further optimize our supply chain and reduce waste.

Furthermore, our team has successfully completed an important water reuse project at one of our datacenters. This treatment facility, the first of its kind in Washington state and over 10 years in the making, will process water for reuse by local industries, including datacenters, decreasing the need for potable water for datacenter cooling.

Innovative solutions in Europe, the Middle East, and Africa

This winter Europeans face the possibility of an energy crisis, and we have made a number of investments in optimizing energy efficiency in our datacenters to ensure that we are operating our facilities as effectively as possible. Datacenters are the backbone of modern society and as such it is important that we continue to provide critical services to the industries that need us most in a way that constantly mitigates energy consumption.

Across our datacenters in EMEA, we have made steady progress across carbon, waste, water, and ecosystems. We are committed to shifting to 100 percent renewable energy supply by 2025, meaning that we will have power purchase agreements for green energy contracted for 100 percent of carbon emitting electricity consumed by all our data centers, buildings, and campuses. This will add additional gigawatts of renewable energy to the grid, increasing energy capacity. With that said we have added more than 5 gigawatts of renewable energy to the grid globally, this has culminated in more than 15 individuals deals in Europe spanning Ireland, Denmark, Sweden, and Spain.

In Finland, we recently announced an important heat reuse project that will take excess heat from our datacenters and transfer that heat to the local districts’ heating systems that can be used for both domestic and commercial purposes.

To reduce waste from our datacenters in EMEA, the Circular Center we opened in Amsterdam in 2020, which has since already delivered an 83 percent reuse of end-of-life datacenter assets and components. This is progress towards our target of 90 percent reuse and recycling of all servers and components for all cloud hardware by 2025. In addition, in January 2022, we opened a Circular Center in Dublin, Ireland, and have plans to open another Circular Center in Sweden to serve the region.

As we continue to seek out efficiencies in our operations, recently we turned to nature for inspiration, to understand how much of the natural ecosystem we could replenish on the site of a datacenter, essentially integrating the datacenter into nature with the goal of renewing and revitalizing the surrounding area so that we can restore and create a pathway to provide regenerative value for the local community and environment. In the Netherlands we have begun construction of a lowland forested area around the datacenter as well as forested wetland. This was done to support the growth of native plants to mirror a healthy, resilient ecosystem and support biodiversity, improve storm water control and prevent erosion.

Rendering of a biomimicry project in the Netherlands showing a concept of using nature to cover the datacenter. Image of an actual datacenter.

Updates in Asia Pacific

Finally, I’d like to highlight some of the sustainability investments we have made across Asia Pacific. In June 2022, we launched our Singapore Circular Center that is capable of processing up to 3,000 servers per month for reuse, or 36,000 servers annually. We have plans to open additional Circular Centers in Australia and South Korea in fiscal year 2025 and beyond. Across our datacenters in APAC, we have formed partnerships with local energy providers for renewable energy that is sourced from wind, solar, and hydro power and we have plans to further these partnerships and investments in renewable energy. In our forthcoming datacenter region in New Zealand, we have signed an agreement that will enable Microsoft to power all of its datacenters with 100 percent renewable energy from the day it opens.

Innovating to design the hyperscale datacenter of the future

What these examples from across our global datacenter portfolio show is our ongoing commitment to make our global Microsoft datacenters more sustainable and efficient, enabling our customers to do more with less.

Our objective moving forward is to continue providing transparency across the entire datacenter lifecycle about how we infuse principles of reliability, sustainability, and innovation at each step of the datacenter design, construction, and operations process.

  • Design: How do we ensure we design for reliability, efficiency, and sustainability, to help reduce our customers’ scope three emissions?
  • Construction: How do we reduce embodied carbon and create a reliable supply chain?
  • Operation: How do we infuse innovative green technologies to decarbonize and operate to the efficient design standards?
  • Decommissioning: How do we recycle and reuse materials in our datacenters?
  • Community: How do we partner with the community and operate as good neighbors?

We have started by sharing datacenter region-specific data around carbon, water, waste, ecosystems, and community development and we will continue to provide updates as Microsoft makes further investments globally.

Learn more

You can learn more about our global datacenter footprint across the 60+ datacenter regions by visiting datacenters.microsoft.com.

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Azure Space helps bring ubiquitous connectivity and rapid insights from space for national security missions

A critical priority for the U.S. Department of Defense (DoD) is accelerating the speed at which information is collected, analyzed and delivered to where it is needed to support mission goals. Satellites are increasingly playing an important role in this ability to harness and move data around the world, but limitations in the current government architecture can still present challenges to getting information where it’s needed, when it’s needed. To solve this, the DoD’s Defense Innovation Unit (DIU) has partnered with the U.S. Space Force in developing a Hybrid Space Architecture (HSA), designed to rapidly scale available space resources and bring together the best capabilities across government and commercial industry to establish ubiquitous, resilient connectivity and insights for mission leaders.

Today, DIU announced that Microsoft has been selected to bring our advanced, trusted cloud and innovative Azure Space capabilities, alongside a space partner ecosystem, to serve as a foundation to realize their Hybrid Space Architecture vision.

The HSA is essentially DoD’s effort to build an internet in space and will support the Department’s goal of establishing information advantage for national security. By collaborating with commercial partners, HSA vastly expands its range of satellite and space systems across diverse orbits, ground stations and communication paths to provide “secure, assured and low-latency data communications anywhere on and off Earth.”

The HSA will be built in part upon Microsoft Azure and will leverage key capabilities from our suite of Azure Space solutions, including Azure Orbital Cloud Access and Azure Orbital Ground Station. This will be supported by Microsoft’s private global wide area network, which provides resilient global data transport from ground stations to the appropriate cloud destinations. Combined, these capabilities bring together key functions of the HSA including remote sensing, multi-path communications and cloud computing.

Beyond accelerating the flow of data, a key innovation of the hybrid space architecture is accelerating the speed to insights of that data. Space is one of the largest untapped data lakes (central repositories of data) in the world and mission owners will benefit from making sense of massive volumes of data to better inform decision making, beyond what they have the power to do today. With Azure, the DIU will be able bring the best practices in commercial innovation to the HSA to utilize AI and machine learning to harness data at speed and scale for operational advantage and increased efficiency — at all security classification levels.

Underpinning this effort is our focus on cybersecurity, building on Microsoft’s commitment to advance cybersecurity in space. With a broad view of the threat landscape — informed by 43 trillion threat signals analyzed daily, combined with cutting-edge AI and the human intelligence of our more than 8,500 experts, including threat hunters, forensics investigators, malware engineers and researchers — we see firsthand what organizations are facing and we’re committed to protecting our nation from rapidly evolving cyberthreats. Microsoft deploys these industry leading cybersecurity solutions across all devices, clouds, apps and platforms that are continuously updated with the latest threat intelligence insights to provide advanced, timely defenses. Our goal is to ensure that not only Microsoft, but also our partners, can adhere to the same high security standards, and can meet and exceed the U.S. government’s security requirements while keeping pace with the evolving cyberthreat landscape.

Another key enabler in our approach to HSA is tapping into our extensive Azure Space partner ecosystem. We have developed partnerships with leading space industry companies to support the goals of HSA. Developing relationships with these partners helps the industry and government further establish a standardized approach to connectivity and ensure system interoperability across the platform. We are bringing this wide-ranging connected ecosystem to bear to support the HSA vision.

The Hybrid Space Architecture program is a demonstration of what’s possible when government and industry work closely to tackle the biggest challenges in the universe — crafting a transformational platform to support space-based national security missions. By bringing the latest Azure Space capabilities to this project, establishing consistent standards across industry, and collaborating with numerous industry partners, we’re demonstrating the art of possible to support advanced and secure space-based data connectivity and analytics.

Learn more about how Azure Space is combining the possibilities of space with the power of the cloud.

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Closing the Sustainability Skills Gap: Helping businesses move from pledges to progress

A note from Brad Smith, Vice Chair & President, Microsoft:  

Today Microsoft is publishing a new report, Closing the Sustainability Skills Gap: Helping Businesses Move from Pledges to Progress. Thousands of companies around the world have issued climate pledges – but globally, we don’t currently have the workforce with the necessary skills to move from pledges to progress.  

This report represents the culmination of intensive research conducted by Microsoft and Boston Consulting Group (BCG) with roughly 250 employees at 15 companies that are at the forefront of sustainability innovation and change. It highlights the formidable sustainability skilling challenges we must overcome around the world. Even more important, it offers several concrete recommendations, both for business leaders and government policymakers. It leaves us optimistic that this global skilling crisis can be solved with collaboration, data, and global effort.  

You can read the foreword I authored below and the report in its entirety here. I want to add a special note of thanks to the 15 companies that participated in this study and especially to the team at BCG. We benefited from the sponsorship of Rich Lesser, the Global Chair of BCG, and to two leaders inside BCG who have repeatedly provided indispensable help to me and my team at Microsoft, Derek Kennedy and Simon Bamberger. The project pushed us collectively to think hard about new multi-disciplinary sustainability and skilling frontiers. Making sense of a nascent space is never easy; I hope you’ll find the lessons we’ve crystallized in the final report as useful for you as it has been for me. 

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Foreword

It’s hard to ignore the effects of climate change. In recent weeks, a heavy blanket of smoke from nearby wildfires has enveloped the region I call home, an eerie phenomenon that has become an unfortunate seasonal event in the Pacific Northwest of the United States. At the same time, the American West and parts of Europe are experiencing historic drought. And halfway around the world, Pakistan is recovering from catastrophic summer floods that killed 1,500 people, displaced 33 million more and caused $40 billion in ruin. All devastating events. And all believed to be fueled by climate change.  

The gravity of the problem has led more than 3,900 companies, including Microsoft, to announce climate pledges. As we work, internally and with a large majority of these companies, it’s clear that the coming business changes will be massive. They will impact a wide variety of processes and operations, in part based on new applications for digital technology, including cloud services, AI and dedicated services like our Cloud for Sustainability. But, as we’ve learned, this will also require an equally vital effort to equip companies and employees with a broad range of new skills needed for climate adaptation and sustainability transformation.  

The historical importance and current breadth of the sustainability skilling challenge are difficult to overstate. A clear analogy has emerged from our study of the issue. Humanity’s initial quest to reach the moon required the spread of physics into a broadly accessible academic discipline across the United States. The world’s entry into the digital age then required that computer science move into every school. In a similar way, the creation of a net zero planet will require that sustainability science spreads into every sector of the economy.  

That’s the focus of this report. 

During the past year, Microsoft and Boston Consulting Group (BCG) studied the work of 15 companies at the forefront of sustainability innovation and change – including across Microsoft itself. Our teams interviewed or surveyed nearly 250 employees whose jobs have sustainability commitments. We identified new jobs that have emerged. We studied the impact on the many jobs that existed before. And we considered what our data says about in-demand knowledge and skills.  

The impact on jobs across companies falls into two broad categories. The first is specialized sustainability positions emerging quickly across the global economy. For example, a company like Microsoft now employs individuals who pursue full time the purchase of long-term, high-quality carbon removal. The second is much broader, as existing jobs expand to encompass sustainability subject matter. A good example involves engineers and materials scientists who design hardware devices. They now have to assess not only the capabilities of materials that go into a new device but also the sustainability implications of those materials. 

As companies move to create and fill these jobs, they are confronting a huge sustainability skills gap. This gap encompasses three categories. First, some employees need deep and specialized sustainability knowledge and skills in areas like carbon accounting, carbon removal and ecosystem services valuation. This includes the skills needed to address these issues through new climate-specific digital tools. Second, broader business teams need readier access to more limited but sometimes deep knowledge in specific sustainability subject areas, such as climate-related issues that have become important for procurement and supply chain management. Third, a great many employees need basic and broader fluency in sustainability issues and climate science fields that impact a wide variety of business operations and processes.  

Ultimately, it’s important to recognize that the sustainability transformation will need people who can combine specialized sustainability knowledge and skills with varying degrees of other multidisciplinary skill sets. These will need to combine knowledge from STEM and other fields in the liberal arts and encompass skills that span across business, the use of data, and digital technology. This combination currently is hard to find and often doesn’t exist naturally. 

Perhaps unsurprisingly, we’ve also learned that the sustainability skills gap is creating an increasing sense of anxiety for business leaders. This reflects not only the enormity of the climate crisis but two other factors as well. 

First, there are growing public expectations that companies will turn their climate pledges into progress. In the next 24 months, regulators in multiple countries will likely require that public companies report their carbon emissions. A great many businesses are not yet equipped with the skilled personnel, business processes and data systems needed for this step. Business leaders understandably fear that, if their reports are incomplete or show a lack of progress, they will confront growing public criticism.  

Second, this pressure for performance is growing while economic concerns are rising. Economic turbulence is putting added pressure on companies to find new ways to do more with less. In some instances, companies may even be tempted to postpone or forego new business initiatives, including pursuing their climate pledges. 

Yet ongoing scientific observations and data show that the world cannot afford to wait. In late October, new reports underscored the need for accelerated action. In particular, the United Nations Environment Programme made clear in its annual Emissions Gap report that current national climate plans fall short of what will be needed to meet the world’s climate targets. 

Clearly the business community will need to do more. Other institutions must as well. Climate pledges and performance are equally important for every organization on the planet, including nonprofits and even government institutions themselves. In short, we’re all in this together, and we need to come together to chart a successful path forward, including by investing in sustainability skills. 

Yet, today, the gap between sustainability workforce needs and the number of qualified people available is growing. According to the LinkedIn Green Jobs report, green jobs grew at an annual rate of 8% between 2015 and 2021, while the talent pool grew at only 6%.  

As these figures reflect, progress is underway, but it’s not moving fast enough. To date, most companies at the forefront of sustainability transformation have been scrappy, growing the “home-grown” talent they need. Our research found that employers so far have tapped 68% of their sustainability leaders by hiring from within their own company. Some 60% of sustainability team members joined without expertise in the field. Employers mostly have tapped talented insiders with the core transformational and functional skill sets needed to create change in a company, even though they lacked formal training in sustainability. They then upskilled those individuals to accomplish critical sustainability work. 

The biggest problem with this approach is that it will not scale to meet either the business community’s or the planet’s needs. As we look at the roughly 3,900 companies that have made climate pledges, it’s readily apparent that the work to turn these pledges into progress will require far more talent with sustainability skills and fluency than currently is being trained within these companies’ businesses.  

How do we move further and faster?  

This is a fundamental question, and we offer in this report both some suggestions and a commitment as a company to do more. Progress will be needed in three areas. 

First, we all need to work together to develop a shared understanding, based on better data, regarding evolving jobs and the sustainability knowledge and skills needed for them. Currently, data remains spotty. We need a better and common taxonomy and framework that builds on recent sustainability work by international organizations, national governments, and private companies. As described in our report, we believe sustainability skilling can borrow from recent advances to address cybersecurity skilling to help create a better roadmap linking specific sustainability skills, training, jobs and career paths. 

Work will be needed from a broad array of stakeholders. To develop a shared understanding of sustainability workforce needs, Microsoft and LinkedIn will support efforts to define skills and competencies and enable the mapping of sustainability skills and jobs as they evolve. We will achieve this in part through partnerships with organizations like the International Labour Organization and our work with the Development Data Partnership, which includes the Organisation for Economic Co-operation and Development (OECD), the World Bank, Inter-American Development Bank (IADB), United Nations Development Programme (UNDP), International Monetary Fund (IMF) and other multilateral organizations. 

Second, employers must move quickly to upskill their workforce through learning initiatives focused on sustainability knowledge and skills. This will require support from a variety of learning partners, including educational institutions, vocational education providers, apprenticeship programs and online training providers. This work must start with the development of new learning materials that can be used both in person and online. This must be supported by expanded learning initiatives to reach employees in companies and more broadly across the workforce. There is an opportunity for government policy and funding to help scale these efforts. 

To support this work, Microsoft will work with partners to develop and share new sustainability learning materials. These will include LinkedIn Learning paths for sustainability as well as business-focused sustainability materials provided through Microsoft’s Sustainability Learning Center and our Cloud Solution Center. Additionally, we are forming new partnerships with NGOs to help workers, including those in impacted and transitioning communities, to complete sustainability learning pathways. This will include a partnership with INCO Academy to launch a Green Digital Skills course to support up to 10,000 learners, including in the Global South. 

We will also work with our customers to create a network and advanced forum to share new learning and best practices to transform sustainability practices and reduce carbon emissions. This will include a new and focused forum for chief sustainability officers. 

Third, the world must prepare the next generation of workers for the sustainability jobs of the future. Just as governments, NGOs and companies have worked to bring digital skilling and computer science into schools, we will need similar partnerships to bring sustainability fluency and science into primary and secondary schools. And higher education institutions will need to strengthen and expand their undergraduate and graduate sustainability programs. All these efforts can move faster if governments and public-private partnerships develop stronger sustainability programs through country-level networks and centers of excellence, foster international professional forums and communities of practice, and create real-world interdisciplinary learning opportunities for students. 

To support these efforts, Microsoft is committed to creating and providing new curricular and training materials that can be used by primary and secondary students. This will include our new Minecraft Frozen Planet II worlds, which we will present in partnership with BBC Earth at COP27. This adds to the Climate and Sustainability Subject Kit and Sustainability City learning map, available through Minecraft Education. In addition, Microsoft FarmBeats for Students will provide students with a hands-on experience to explore how big data, AI and machine learning apply to real-world sustainability challenges. Finally, we will join UNESCO’s Greening Education Partnership to deliver strong, coordinated action that will empower learners with the skills required for inclusive and sustainable economic development.  

Microsoft will also invest in global capacity-building for post-secondary education. This will include a new partnership with the international research collaboration MECCE (Monitoring and Evaluating Climate Communication and Education) Project to support the implementation, monitoring and reporting of sustainability education worldwide. Additionally, we will partner with the Association for the Advancement of Sustainability in Higher Education, providing support to its Centers for Sustainability Across the Curriculum Program. 

The start of this decade has seen more than its share of crises, including the COVID pandemic, a war in Europe and growing economic uncertainty. Although we can’t predict when these current challenges will fade, it seems certain that the climate crisis will outlast all of them.  

For almost three centuries since the dawn of the industrial revolution, human ingenuity has produced remarkable inventions and unprecedented prosperity for much of the world. But this has come from the use of fossil fuels that have produced carbon emissions at an unsustainable level. Now we must move to a net zero world in which we both seek to eliminate net carbon emissions and expand global economic opportunity. This will require sweeping changes in every sector of the economy in every country in the world. And we must achieve all this in only three decades. 

In the history of civilization, few generations have needed to do as much in as little time as we must do now. At its most fundamental level, this is the single greatest challenge and opportunity of our time. 

Like the space age and digital era, the world’s sustainability transformation calls not only for a new generation of technology but a new generation of knowledge and skills. Clearly, no single entity can meet this challenge alone. The key will be to partner broadly and effectively with others to move the world’s workforce into the future. We know the proposals in this report don’t have all the answers, but we believe the world must commit to a Global Sustainability Skilling Strategy based on a concerted and coordinated effort from companies, industry organizations, learning providers and governments. And we are committed to doing our part. 

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What’s coming from Microsoft + Nuance at Nov. 13-16 HLTH 2022 conference

The past few years have been a period of dramatic change, with disruptions to our society, public health, frontline healthcare worker shortage, technology, and the way we work. As organizations adapt to new challenges, they are turning to their technology providers to help them succeed.

At this year’s HLTH 2022 conference Microsoft + Nuance will join other industry innovators and thought leaders to consider how organizations are using digital technology to turn the corner in unprecedented times. We’re excited to share our latest release wave for Microsoft Cloud for Healthcare, which helps support organizations navigating this changing environment. The solution showcases new tools to free up critical resources and support consumer-centric operating models that ease the burden on providers and help facilitate proactive healthcare.

Here are a few of the key highlights of where you’ll find Microsoft at HLTH 2022:

1. Join us in the arena stage

Join us on Tuesday, November 15, 2022, from 4:20 PM to 5:00 PM PST, for this 40-minute panel conversation with Hadas Bitran, Partner Group Manager, Health AI, Microsoft, panelist alongside Google and Salesforce, to hear her definition of disruption and further, if healthcare is even disrupt-able.

2. Meet with Microsoft

Connect with Microsoft at HLTH 2022. Listen to us on the Tech Talk stage at 10:30 AM and 10:45 AM PST on November 16, 2022. We will also be at Meeting Cube MC-467 (US Health & Life Science) and Meeting Cube MC-966 (Nuance) and would love to schedule time to strategize, share insights and best practices, and answer all your questions. 

3. Join us in the newsroom stage

For the first time at HLTH, Nuance will present how the Precision Imaging Network is driving better patient outcomes and business performance across the entire healthcare ecosystem leveraging an open enterprise AI platform. Join us on Monday, November 14, 2022, from 10:10 AM to 10:50 AM PST for a panel discussion led by Peter Durlach, Executive Vice President and Chief Strategy Officer, Nuance.

4. Engage with Partner Programs at HLTH

Patient engagement and experience have become an ever-pressing priority for healthcare stakeholders of all stripes following COVID-19. This event, on Sunday, November 13, 2022, from 9:30 AM to 1:00 PM PST, will explore how providers and payers are focusing on patient-centricity in the light of a pandemic that kept many people at home, as well as how they and others are working towards more equitable care for all. This partner-led session moderated by Jack Stockert, Managing Director of Health 2047, and speakers from Zebra Technologies, Nuance Communications, August Artists, and Intermountain Healthcare will discuss how the patient journey can be improved.

5. Meet with Microsoft for Startups

Increasingly, health tech startups are aligning themselves with Microsoft, bringing innovation, diverse perspectives, and digital transformation to the healthcare industry. We are honored that so many of the new generation of innovators trust Microsoft to be their platform partner. And we’re thrilled to offer the opportunity to set up meetings with the following health and life sciences innovators at HLTH: Anjuna, Bayesian Health, Cynerio, Hyro, Pangaea Data, Recuro Health, Sonavi Labs, and Vastmindz. Hear a five-minute quick pitch from each at the October webinar.

If you’re interested in meeting with health tech startup organizations, please email us at mfsgtm@microsoft.com to set up a one-to-one meeting, in Meeting Cube MC-1067.

Next Steps

Join us at HLTH 2022 in Las Vegas, Nevada from November 13 to 16, 2022, and use the discount code “Microsoft150” to receive a $150 discount on the prevailing registration cost for the event. We are excited to share our vision for innovation around healthcare and encourage you to learn more at our meeting spaces for the US Health & Life Sciences (MC-467), Microsoft for Startups (MC-1067), and Nuance (MC-966). 

Microsoft Cloud for Healthcare

Deliver better experiences, insights, and care with Microsoft Cloud for Healthcare.

Doctor walking to office to take a telehealth video call via a tablet.Doctor walking to office to take a telehealth video call via a tablet.

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Now generally available, Azure Payment HSM secures digital payment systems in the cloud

We are very excited to announce the general availability of Azure Payment HSM, a BareMetal Infrastructure as a service (IaaS) that enables customers to have native access to payment HSM in the Azure cloud. With Azure Payment HSM, customers can seamlessly migrate PCI workloads to Azure and meet the most stringent security, audit compliance, low latency, and high-performance requirements needed by the Payment Card Industry (PCI).

Azure Payment HSM service empowers service providers and financial institutions to accelerate their payment system’s digital transformation strategy and adopt the public cloud.

ACI logo “Payment HSM support in the public cloud is one of the most significant hurdles to overcome in moving payment systems to the public cloud.  While there are many different solutions, none can meet the stringent requirements required for a payment system. Microsoft, working with Thales, stepped up to provide a payment HSM solution that could meet the modernization ambitions of ACI Worldwide’s technology platform. It has been a pleasure working with both teams to bring this solution to reality.”

—Timothy White, Chief Architect, Retail Payments and Cloud

Service overview

Azure Payment HSM solution is delivered using Thales payShield 10K Payment HSM, which offers single-tenant HSMs and full remote management capabilities. The service is designed to enable total customer control with strict role and data separation between Microsoft and the customer. HSMs are provisioned and connected directly to the customer’s virtual network, and the HSMs are under the customer’s sole administration control. Once allocated, Microsoft’s administrative access is limited to “Operator” mode and full responsibility for configuration and maintenance of the HSM and software falls upon the customer. When the HSM is no longer required and the device is returned to Microsoft, customer data is erased to ensure  privacy and security. The solution comes with Thales payShield premium package license and enhanced support Plan, with a direct relationship between the customer and Thales.

HSM provisioning service will allocate HSM device to a customer’s virtual network, customer can fully access and manage HSM remotely with Thales payShield Manager and TMD.

Figure 1: After HSM is provisioned, HSM device is connected directly to a customer’s virtual network with full remote HSM management capabilities through Thales payShield Manager and TMD.

The customer can quickly add more HSM capacity on demand and subscribe to the highest performance level (up to 2500 CPS) for mission-critical payment applications with low latency. The customer can upgrade, or downgrade HSM performance level based on business needs without interruption of HSM production usage. HSMs can be easily provisioned as a pair of devices and configured for high availability.

Azure remains committed to helping customers achieve compliance with the Payment Card Industry’s leading compliance certifications. Azure Payment HSM is certified across stringent security and compliance requirements established by the PCI Security Standards Council (PCI SSC) including PCI DSS, PCI 3DS, and PCI PIN. Thales payShield 10K HSMs are certified to FIPS 140-2 Level 3 and PCI HSM v3. Azure Payment HSM customers can significantly reduce their compliance time, efforts, and cost by leveraging the shared responsibility matrix from Azure’s PCI Attestation of Compliance (AOC).

Typical use cases

Financial institutions and service providers in the payment ecosystem including issuers, service providers, acquirers, processors, and payment networks will benefit from Azure Payment HSM. Azure Payment HSM enables a wide range of use cases, such as payment processing, which allows card and mobile payment authorization and 3D-Secure authentication; payment credential issuing for cards, wearables, and connected devices; securing keys and authentication data and sensitive data protection for point-to-point encryption, security tokenization, and EMV payment tokenization.

Get started

Azure Payment HSM is available at launch in the following regions: East US, West US, South Central US, Central US, North Europe, and West Europe

As Azure Payment HSM is a specialized service, customers should ask their Microsoft account manager and CSA to send the request via email.

Learn more about Azure Payment HSM

To download PCI certification reports and shared responsibility matrices: