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Microsoft and Salesforce expand strategic partnership to accelerate customer success

Salesforce names Microsoft Azure as its public cloud provider for Salesforce Marketing Cloud to help customers scale and grow; new integration between Salesforce Sales and Service Clouds with Microsoft Teams will boost productivity

REDMOND, Wash., and SAN FRANCISCO — Nov. 14, 2019 — Microsoft Corp. (Nasdaq: MSFT) and Salesforce (NYSE: CRM) on Thursday announced plans to expand their strategic partnership to help customers meet the evolving needs of their businesses and boost team productivity. Salesforce has named Microsoft Azure as its public cloud provider for Salesforce Marketing Cloud. Salesforce will also build a new integration that connects Salesforce’s Sales Cloud and Service Cloud with Microsoft Teams.

Salesforce and Microsoft logos
“At Salesforce, we’re relentlessly focused on driving trust and success for our customers,” said Marc Benioff and Keith Block, co-CEOs, Salesforce. “We’re excited to expand our partnership with Microsoft and bring together the leading CRM with Azure and Teams to deliver incredible customer experiences.”

“In a world where every company is becoming a digital company, we want to enable every customer and partner to build experiences on our leading platforms,” said Satya Nadella, CEO, Microsoft. “By bringing together the power of Azure and Microsoft Teams with Salesforce, our aim is to help businesses harness the power of the Microsoft Cloud to better serve customers.”

Comments on the news

“Marriott has more than 7,200 properties spanning 134 countries and territories, so driving efficiency and collaboration is critical,” said Brian King, global officer, Digital, Distribution, Revenue Strategy, and Global Sales, Marriott International. “The combination of Salesforce and Microsoft enables our teams to work better together to enhance the guest experience at every touchpoint.”

“With 400 brands and teams in 190 countries, we are always looking for ways to scale more efficiently and strengthen collaboration,” said Jane Moran, chief technology advisor, Unilever. “The powerful combination of Salesforce and Microsoft enables us to be more productive and connect with each other and our customers like never before.”

Salesforce names Microsoft Azure as its public cloud provider for marketing cloud

With Salesforce Marketing Cloud, marketers are empowered to know their customers, personalize marketing with Einstein, engage with them across any channel, and analyze the impact to improve campaign performance. Bringing its Marketing Cloud workload to Azure, Salesforce joins the over 95% of Fortune 500 companies benefitting from an Azure infrastructure offering the most global regions of any cloud provider.

Through this partnership, Salesforce will move its Marketing Cloud to Azure — unlocking new growth opportunities for customers. By moving to Azure, Salesforce will be able to optimize Marketing Cloud’s performance as customer demand scales. This will reduce customer onboarding times and enable customers to expand globally more quickly with Azure’s global footprint and help address local data security, privacy and compliance requirements.

​Salesforce and Microsoft Teams integration will boost productivity

​As teamwork becomes a driving force in the workplace, people want to bring workflows and frequently used apps into their collaboration workspace environments. Sales and customer service are highly collaborative, team-centric functions, and many companies actively use both Salesforce CRM and Microsoft Teams. As part of this agreement, Salesforce will build a new integration that give sales and service users the ability to search, view, and share Salesforce records directly within Teams. The new Teams integration for Salesforce Sales and Service Clouds will be made available in late 2020.

Building on a commitment to customer success

These new integrations will build on existing solutions that enable mutual customers to be more productive, including the hundreds of thousands of monthly active users using Salesforce’s Microsoft Outlook integration to create, communicate and collaborate.

​About Salesforce​

Salesforce is the global leader in Customer Relationship Management (CRM), bringing companies closer to their customers in the digital age. Founded in 1999, Salesforce enables companies of every size and industry to take advantage of powerful technologies—cloud, mobile, social, internet of things, artificial intelligence, voice and blockchain—to create a 360° view of their customers. For more information about Salesforce (NYSE: CRM), visit: www.salesforce.com.

About Microsoft

Microsoft (Nasdaq “MSFT” @microsoft) enables digital transformation for the era of an intelligent cloud and an intelligent edge. Its mission is to empower every person and every organization on the planet to achieve more.

For more information, press only:

Microsoft Media Relations, WE Communications for Microsoft, (425) 638-7777, rrt@we-worldwide.com

Stephanie Barnes, Salesforce PR, (415) 722-0883, stephanie.barnes@salesforce.com

Note to editors: For more information, news and perspectives from Microsoft, please visit the Microsoft News Center at http://news.microsoft.com. Web links, telephone numbers and titles were correct at time of publication but may have changed. For additional assistance, journalists and analysts may contact Microsoft’s Rapid Response Team or other appropriate contacts listed at http://news.microsoft.com/microsoft-public-relations-contacts.

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Allianz partners with Microsoft to digitally transform the insurance industry

Allianz and Microsoft to reimagine the insurance industry experience with Azure to streamline insurance processes; Microsoft will partner with Syncier, the B2B2X insurtech founded by Allianz, to offer customized insurance platform solutions and related services

Jean-Philippe Courtois, EVP and president, Microsoft Global Sales, Marketing & Operations and Christof Mascher, COO and member of the Board of Management of Allianz SE
Jean-Philippe Courtois, EVP and president, Microsoft Global Sales, Marketing & Operations (left) and Christof Mascher, COO and member of the Board of Management of Allianz SE (right). Source: allianz.com

MUNICH, Germany, and REDMOND, Wash. — Nov. 14, 2019 — On Thursday, Allianz SE and Microsoft Corp. announced a strategic partnership focused on digitally transforming the insurance industry, making the insurance process easier while creating a better experience for insurance companies and their customers. Through the strategic partnership, Allianz will move core pieces of its global insurance platform, Allianz Business System (ABS), to Microsoft’s Azure cloud and will open-source parts of the solution’s core to improve and expand capabilities.

Syncier will offer a configurable version of the solution called ABS Enterprise Edition to insurance providers as a service, allowing them to benefit from one of the most advanced and comprehensive insurance platforms in the industry, reducing costs and centralizing their insurance portfolio management. This will increase efficiencies across all lines of insurance business, resulting in better experiences through tailored customer service and simplified product offerings.

“Teaming up with Microsoft and leveraging Azure’s secure and trusted cloud platform will support us in digitalizing the insurance industry,” said Christof Mascher, COO and member of the Board of Management of Allianz SE. “Through this partnership, Allianz and Syncier strive to offer the most advanced Insurance as a Service solutions on Microsoft Azure. The ABS Enterprise Edition is an exciting opportunity, both for larger insurers needing to replace their legacy IT, and smaller players — such as insurtechs — looking for a scalable insurance platform.”

“Allianz is setting the standard for insurance solutions globally,” said Jean-Philippe Courtois, EVP and president, Microsoft Global Sales, Marketing & Operations. “Together, Microsoft and Allianz are offering a solution that combines Allianz’s deep knowledge of the insurance sector with Microsoft’s trusted Azure cloud platform. By delivering an open-source, cloud-based insurance platform and software application marketplace, we will support innovation and transformation across this sector.”

Syncier’s ABS Enterprise Edition can handle insurance processes across all lines of business: property and casualty, life, health, and assistance. It can be customized for any insurance company, country and regulatory requirements. Insurers, brokers and agents adopting the platform can service clients and manage entire portfolios end to end in one system, gaining a unique 360-degree view of each client and the business.

To accelerate industry innovation, Syncier will also offer an Azure cloud-based marketplace for ready-made software applications and services tailored to the insurance sector. Such solutions could include, for example, customer service chatbots or AI-based fraud detection. The marketplace enables insurance providers to easily and quickly implement the available solutions in a plug-and-play manner.

Allianz uses ABS globally as a platform for all lines of business and along with Microsoft is committed to supporting the ABS Enterprise Edition long term as an industry solution. Today, ABS handles around 60 million insurance policies in 19 countries and is being rolled out to all Allianz entities.

About Allianz

The Allianz Group is one of the world’s leading insurers and asset managers with more than 92 million retail and corporate customers. Allianz customers benefit from a broad range of personal and corporate insurance services, ranging from property, life and health insurance to assistance services to credit insurance and global business insurance. Allianz is one of the world’s largest investors, managing around 729 billion euros on behalf of its insurance customers. Furthermore, our asset managers PIMCO and Allianz Global Investors manage more than 1.5 trillion euros of third-party assets. Thanks to our systematic integration of ecological and social criteria in our business processes and investment decisions, we hold the leading position for insurers in the Dow Jones Sustainability Index. In 2018, over 142,000 employees in more than 70 countries achieved total revenues of 132 billion euros and an operating profit of 11.5 billion euros for the group. For more information on Syncier, visit www.syncier.com.

About Microsoft

Microsoft (Nasdaq “MSFT” @microsoft) enables digital transformation for the era of an intelligent cloud and an intelligent edge. Its mission is to empower every person and every organization on the planet to achieve more.

For more information, press only:

Microsoft Media Relations, WE Communications for Microsoft, (425) 638-7777, rrt@we-worldwide.com

Gregor Wills, Allianz, +49 89 3800 61313, gregor.wills@allianz.com

Note to editors: For more information, news and perspectives from Microsoft, please visit the Microsoft News Center at http://news.microsoft.com. Web links, telephone numbers and titles were correct at time of publication but may have changed. For additional assistance, journalists and analysts may contact Microsoft’s Rapid Response Team or other appropriate contacts listed at http://news.microsoft.com/microsoft-public-relations-contacts.

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Microsoft and Nokia collaborate to accelerate digital transformation and Industry 4.0 for communications service providers and enterprises

Companies announce their first joint solutions combining Microsoft cloud, AI and machine learning expertise with Nokia’s leadership across mission-critical networking and communications

REDMOND, Wash., and ESPOO, Finland Nov. 5, 2019 Microsoft and Nokia today announced a strategic collaboration to accelerate transformation and innovation across industries with cloud, Artificial Intelligence (AI) and Internet of Things (IoT). By bringing together Microsoft cloud solutions and Nokia’s expertise in mission-critical networking, the companies are uniquely positioned to help enterprises and communications service providers (CSPs) transform their businesses. As Microsoft’s Azure, Azure IoT, Azure AI and Machine Learning solutions combine with Nokia’s LTE/5G-ready private wireless solutions, IP, SD-WAN, and IoT connectivity offerings, the companies will drive industrial digitalization and automation across enterprises, and enable CSPs to offer new services to enterprise customers.

BT is the first global communications service provider to offer its enterprise customers a managed service that integrates Microsoft Azure cloud and Nokia SD-WAN solutions. BT customers can access this through a customer automated delegated rights service, which enables BT to manage both the customer Azure vWAN and the unique Agile Connect SD-WAN, based on Nokia’s Nuage SD-WAN 2.0.

“Bringing together Microsoft’s expertise in intelligent cloud solutions and Nokia’s strength in building business and mission-critical networks will unlock new connectivity and automation scenarios,” said Jason Zander, executive vice president, Microsoft Azure. “We’re excited about the opportunities this will create for our joint customers across industries.”

“We are thrilled to unite Nokia’s mission-critical networks with Microsoft’s cloud solutions,” said Kathrin Buvac, President of Nokia Enterprise and Chief Strategy Officer. “Together, we will accelerate the digital transformation journey towards Industry 4.0, driving economic growth and productivity for both enterprises and service providers.”

The cloud and IoT have ushered in the fourth industrial revolution, or Industry 4.0, wherein enterprises are embracing data to automate and streamline processes across all aspects of their businesses. By joining forces, the two companies are bringing solutions to market that will simplify and accelerate this journey for enterprises, as well as enable CSPs to play a key role in helping their customers realize the potential of industrial digitalization and automation while also optimizing and better differentiating their own businesses.

Accelerating digital transformation for enterprises

Microsoft and Nokia are partnering to help accelerate digital transformation for enterprises by offering connectivity and Azure IoT solutions that unlock connected scenarios across multiple industries including digital factories, smart cities, warehouses, healthcare settings, and transportation hubs such as ports, airports and more.

The Nokia Digital Automation Cloud (Nokia DAC) 5G-ready industrial-grade private wireless broadband solution with on-premise Azure elements will enable a wide variety of secure industrial automation solutions that require more reliable connectivity, efficient coverage and better mobility than traditional Wi-Fi networks provide. For example, connected smart tools and machines on manufacturing floors that enable increased productivity, flexibility and safety for workers, or autonomous vehicles and robots in industrial environments that improve automation, efficiency and overall safety.

Enabling new enterprise services offered by service providers

Nokia’s Nuage SD-WAN 2.0 solution now enables service providers to offer integration with Microsoft Azure Virtual WAN for branch to cloud connectivity, with the companies planning to offer more options for branch internet connectivity in 2020. By automating branch and hybrid WAN connectivity, enterprises will have simplified, faster access to cloud applications such as Office 365, integrated security from branch-to-branch and branch-to-Azure and reduced risk of configuration errors causing security or connectivity issues.

Furthermore, the companies are integrating Nokia’s Worldwide IoT Network Grid (WING) with Azure IoT Central to make the onboarding, deployment, management and servicing of IoT solutions seamless. This integration provides CSPs with the opportunity to offer their enterprises a single platform including vertical solutions to enable secure connected IoT services, such as asset tracking and machine monitoring on a national or global scale. Enterprises will be able to use Azure IoT Central and partner solutions for faster and easier enablement and implementation of their IoT applications together with Nokia’s IoT connectivity solutions.

Driving digital transformation for CSPs

Microsoft and Nokia are collaborating to host Nokia’s Analytics, Virtualization and Automation (AVA) cognitive services solutions on Azure. These AI solutions will enable CSPs to move out of private data centers and into the Azure cloud to realize cost savings and transform operations for 5G. Predictive Video Analytics is an example of a joint solution that will ensure optimal video experiences for CSP subscribers, improving reliability by up to 60 percent.

About Microsoft

Microsoft (Nasdaq “MSFT” @microsoft) enables digital transformation for the era of an intelligent cloud and an intelligent edge. Its mission is to empower every person and every organization on the planet to achieve more.

About Nokia

We create the technology to connect the world. We develop and deliver the industry’s only end-to-end portfolio of network equipment, software, services and licensing that is available globally. Our customers include communications service providers whose combined networks support 6.1 billion subscriptions, as well as enterprises in the private and public sector that use our network portfolio to increase productivity and enrich lives.

Through our research teams, including the world-renowned Nokia Bell Labs, we are leading the world to adopt end-to-end 5G networks that are faster, more secure and capable of revolutionizing lives, economies and societies. Nokia adheres to the highest ethical business standards as we create technology with social purpose, quality and integrity. www.nokia.com

For more information, press only:

Microsoft Media Relations, WE Communications for Microsoft, (425) 638-7777, rrt@we-worldwide.com

Nokia Communications, +358 10 448 4900, press.services@nokia.com

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Microsoft to transfer listing of debt securities to Nasdaq

REDMOND, Wash. — Oct. 29, 2019 — Microsoft Corp. (NASDAQ: MSFT) on Tuesday announced it will be transferring the securities exchange listing for its Euro-denominated 2.125% Senior Notes due 2021, 3.125% Senior Notes due 2028, and 2.625% Senior Notes due 2033 debt securities (collectively, the “debt securities”) from the New York Stock Exchange to the Nasdaq Bond Exchange, effective Nov. 8, 2019, after market close. The debt securities are expected to begin trading as Nasdaq-listed securities on Nov. 11, 2019.

Their respective trading symbols and CUSIP numbers are as follows:

Series of Debt Securities Trading Symbol CUSIP
2.125% Senior Notes due 2021 MSFT U59340AC0
3.125% Senior Notes due 2028 MSFT U59340AB2
2.625% Senior Notes due 2033 MSFT U59340AA4

Microsoft is transferring the listing of the debt securities to Nasdaq to consolidate under one exchange its equity and debt listings relationships.

Microsoft (Nasdaq “MSFT” @microsoft) enables digital transformation for the era of an intelligent cloud and an intelligent edge. Its mission is to empower every person and every organization on the planet to achieve more.

For more information, financial analysts and investors only:

Investor Relations, Microsoft, (425) 706-4400

For more information, press only:

Microsoft Media Relations, WE Communications, (425) 638-7777, rrt@we-worldwide.com

Note to editors: For more information, news and perspectives from Microsoft, please visit the Microsoft News Center at https://news.microsoft.com. Web links, telephone numbers, and titles were correct at time of publication, but may since have changed. Shareholder and financial information is available at http://www.microsoft.com/en-us/investor.

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Microsoft Cloud strength drives first quarter results

REDMOND, Wash. — Oct. 23, 2019 — Microsoft Corp. today announced the following results for the quarter ended September 30, 2019, as compared to the corresponding period of last fiscal year:

  • Revenue was $33.1 billion and increased 14%
  • Operating income was $12.7 billion and increased 27%
  • Net income was $10.7 billion and increased 21%
  • Diluted earnings per share was $1.38 and increased 21%

“The world’s leading companies are choosing our cloud to build their digital capability,” said Satya Nadella, chief executive officer of Microsoft. “We are accelerating our innovation across the entire tech stack to deliver new value for customers and investing in large and growing markets with expansive opportunity.”

Microsoft returned $7.9 billion to shareholders in the form of dividends and share repurchases in the first quarter of fiscal year 2020, an increase of 28% compared to the first quarter of fiscal year 2019.

“It was a strong start to the fiscal year with our commercial cloud generating $11.6 billion in revenue for the quarter, up 36% year over year,” said Amy Hood, executive vice president and chief financial officer of Microsoft.

Revenue in Productivity and Business Processes was $11.1 billion and increased 13% (up 15% in constant currency), with the following business highlights:

  • Office Commercial products and cloud services revenue increased 13% (up 15% in constant currency) driven by Office 365 Commercial revenue growth of 25% (up 28% in constant currency)
  • Office Consumer products and cloud services revenue increased 5% (up 6% in constant currency) with continued growth in Office 365 Consumer subscribers to 35.6 million
  • LinkedIn revenue increased 25% (up 26% in constant currency)
  • Dynamics products and cloud services revenue increased 14% (up 16% in constant currency) driven by Dynamics 365 revenue growth of 41% (up 44% in constant currency)

Revenue in Intelligent Cloud was $10.8 billion and increased 27% (up 29% in constant currency), with the following business highlights:

  • Server products and cloud services revenue increased 30% (up 33% in constant currency) driven by Azure revenue growth of 59% (up 63% in constant currency)
  • Enterprise Services revenue increased 7% (up 8% in constant currency)

Revenue in More Personal Computing was $11.1 billion and increased 4% (up 5% in constant currency), with the following business highlights:

  • Windows OEM revenue increased 9% (up 9% in constant currency)
  • Windows Commercial products and cloud services revenue increased 26% (up 29% in constant currency)
  • Search advertising revenue excluding traffic acquisition costs increased 11% (up 13% in constant currency)
  • Xbox content and services revenue was relatively unchanged (up 1% in constant currency)
  • Surface revenue decreased 4% (down 2% in constant currency)

Business Outlook

Microsoft will provide forward-looking guidance in connection with this quarterly earnings announcement on its earnings conference call and webcast.

Quarterly Highlights, Product Releases, and Enhancements  

Every quarter Microsoft delivers hundreds of products, either as new releases, services, or enhancements to current products and services. These releases are a result of significant research and development investments, made over multiple years, designed to help customers be more productive and secure and to deliver differentiated value across the cloud and the edge.

Here are the major product releases and other highlights for the quarter, organized by product categories, to help illustrate how we are accelerating innovation across our businesses while expanding our market opportunities.

Webcast Details

Satya Nadella, chief executive officer, Amy Hood, executive vice president and chief financial officer, Frank Brod, chief accounting officer, Keith Dolliver, deputy general counsel, and Michael Spencer, general manager of investor relations, will host a conference call and webcast at 2:30 p.m. Pacific time (5:30 p.m. Eastern time) today to discuss details of the company’s performance for the quarter and certain forward-looking information. The session may be accessed at http://www.microsoft.com/en-us/investor. The webcast will be available for replay through the close of business on October 23, 2020.

Constant Currency

Microsoft presents constant currency information to provide a framework for assessing how our underlying businesses performed excluding the effect of foreign currency rate fluctuations. To present this information, current and comparative prior period results for entities reporting in currencies other than United States dollars are converted into United States dollars using the average exchange rates from the comparative period rather than the actual exchange rates in effect during the respective periods. All growth comparisons relate to the corresponding period in the last fiscal year. Microsoft has provided this non-GAAP financial information to aid investors in better understanding our performance. The non-GAAP financial measures presented in this release should not be considered as a substitute for, or superior to, the measures of financial performance prepared in accordance with generally accepted accounting principles (GAAP).

Financial Performance Constant Currency Reconciliation

Three Months Ended September 30,
($ in millions, except per share amounts) Revenue Operating Income Net Income Diluted Earnings per Share
2018 As Reported $29,084_ $9,955_ $8,824_ $1.14_
2019 As Reported $33,055_ $12,686_ $10,678_ $1.38_
Percentage Change Y/Y 14%_ 27%_ 21%_ 21%_
Constant Currency Impact $(507) $(409) $(375) $(0.05)
Percentage Change Y/Y Constant Currency 15%_ 32%_ 25%_ 25%_

 Segment Revenue Constant Currency Reconciliation

Three Months Ended September 30,
($ in millions) Productivity and Business Processes Intelligent Cloud More Personal Computing
2018 As Reported $9,771_ $8,567_ $10,746_
2019 As Reported $11,077_ $10,845_ $11,133_
Percentage Change Y/Y 13%_ 27%_ 4%_
Constant Currency Impact $(196) $(200) $(111)
Percentage Change Y/Y Constant Currency 15%_ 29%_ 5%_

 Selected Product and Service Revenue Constant Currency Reconciliation           

Three Months Ended September 30, 2019
Percentage Change Y/Y (GAAP) Constant Currency Impact Percentage Change Y/Y Constant Currency
Office commercial products and cloud services 13% 2% 15%
Office 365 commercial 25% 3% 28%
Office consumer products and cloud services 5% 1% 6%
LinkedIn 25% 1% 26%
Dynamics products and cloud services 14% 2% 16%
Dynamics 365 41% 3% 44%
Server products and cloud services 30% 3% 33%
Azure 59% 4% 63%
Enterprise Services 7% 1% 8%
Windows OEM 9% 0% 9%
Windows commercial products and cloud services 26% 3% 29%
Search advertising excluding traffic acquisition costs 11% 2% 13%
Surface (4)% 2% (2)%
Xbox content and services 0% 1% 1%

 About Microsoft

Microsoft (Nasdaq “MSFT” @microsoft) enables digital transformation for the era of an intelligent cloud and an intelligent edge. Its mission is to empower every person and every organization on the planet to achieve more.

Forward-Looking Statements

Statements in this release that are “forward-looking statements” are based on current expectations and assumptions that are subject to risks and uncertainties. Actual results could differ materially because of factors such as:

  • intense competition in all of our markets that may lead to lower revenue or operating margins;
  • increasing focus on cloud-based services presenting execution and competitive risks;
  • significant investments in products and services that may not achieve expected returns;
  • acquisitions, joint ventures, and strategic alliances that may have an adverse effect on our business;
  • impairment of goodwill or amortizable intangible assets causing a significant charge to earnings;
  • cyberattacks and security vulnerabilities that could lead to reduced revenue, increased costs, liability claims, or harm to our reputation or competitive position;
  • disclosure and misuse of personal data that could cause liability and harm to our reputation;
  • the possibility that we may not be able to protect information stored in our products and services from use by others;
  • abuse of our advertising or social platforms that may harm our reputation or user engagement;
  • the development of the internet of things presenting security, privacy, and execution risks;
  • issues about the use of artificial intelligence in our offerings that may result in competitive harm, legal liability, or reputational harm; and
  • excessive outages, data losses, and disruptions of our online services if we fail to maintain an adequate operations infrastructure;
  • quality or supply problems;
  • the possibility that we may fail to protect our source code;
  • legal changes, our evolving business model, piracy, and other factors may decrease the value of our intellectual property;
  • claims that Microsoft has infringed the intellectual property rights of others;
  • claims against us that may result in adverse outcomes in legal disputes;
  • government litigation and regulatory activity relating to competition rules that may limit how we design and market our products;
  • potential liability under trade protection, anti-corruption, and other laws resulting from our global operations;
  • laws and regulations relating to the handling of personal data that may impede the adoption of our services or result in increased costs, legal claims, fines, or reputational damage;
  • additional tax liabilities;
  • damage to our reputation or our brands that may harm our business and operating results.
  • exposure to increased economic and operational uncertainties from operating a global business, including the effects of foreign currency exchange;
  • adverse economic or market conditions that may harm our business;
  • catastrophic events or geo-political conditions that may disrupt our business; and
  • the dependence of our business on our ability to attract and retain talented employees.

For more information about risks and uncertainties associated with Microsoft’s business, please refer to the “Management’s Discussion and Analysis of Financial Condition and Results of Operations” and “Risk Factors” sections of Microsoft’s SEC filings, including, but not limited to, its annual report on Form 10-K and quarterly reports on Form 10-Q, copies of which may be obtained by contacting Microsoft’s Investor Relations department at (800) 285-7772 or at Microsoft’s Investor Relations website at http://www.microsoft.com/en-us/investor.

All information in this release is as of September 30, 2019. The company undertakes no duty to update any forward-looking statement to conform the statement to actual results or changes in the company’s expectations.

For more information, press only:

Microsoft Media Relations, WE Communications for Microsoft, (425) 638-7777, rrt@we-worldwide.com

For more information, financial analysts and investors only:

Michael Spencer, General Manager, Investor Relations, (425) 706-4400

Note to editors: For more information, news and perspectives from Microsoft, please visit the Microsoft News Center at http://www.microsoft.com/news. Web links, telephone numbers, and titles were correct at time of publication, but may since have changed. Shareholder and financial information, as well as today’s 2:30 p.m. Pacific time conference call with investors and analysts, is available at http://www.microsoft.com/en-us/investor.

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Humana and Microsoft announce multiyear strategic partnership to reimagine health for aging populations and their care teams

Companies will partner to build predictive and personalized health care solutions to help members manage health issues using Microsoft’s Azure cloud, Azure artificial intelligence and voice technologies

Graphic showing main

LOUISVILLE, Ky., and REDMOND, Wash. — Oct. 21, 2019 On Monday, Humana and Microsoft Corp. announced a strategic partnership focused on building modern health care solutions for Humana members aimed at improving their health outcomes and making their health care experiences simpler to navigate. Using the power of Microsoft’s Azure cloud, Azure AI, and Microsoft 365 collaboration technologies, as well as interoperability standards like FHIR®,1 Humana will develop predictive solutions and intelligent automation to improve its members’ care by providing care teams with real-time access to information through a secure and trusted cloud platform.

Humana will empower doctors to deliver personalized, proactive health care by providing a holistic view of their patients, ensuring preventive care, keeping up with medication schedules and refills, and offering perspective on social barriers to health, such as food insecurity, loneliness and social isolation. In addition, Humana will leverage Microsoft technologies for health care-tuned natural language understanding and speech recognition to improve administrative and clinical workflows to make health care easier for members and clinician partners.

As a first step in the seven-year partnership with Microsoft as Humana’s preferred cloud provider, Humana will modernize its technology platforms and aggregate data on Microsoft Azure, enabling a truly longitudinal view of its members’ health histories, to facilitate Humana’s members and their care teams having complete health records at their fingertips when and where they need it.

“Achieving our goal to provide better care experiences and improve our members’ health requires strong partnerships that allow us to be smarter, safer and faster in delivering care,” said Heather Cox, chief of Digital Health & Analytics at Humana. “The technologies to empower our members to get ahead of their health issues and equip doctors with information exist today. Our partnership with Microsoft gives us a secure space and modern platforms to put these technologies to work for patients and their trusted providers.”

Humana will also enable efficiencies by standardizing productivity and collaboration tools for its 41,600 employees on Microsoft 365. For example, Microsoft Teams enables healthcare professionals to use a secure hub for coordinating patient care. Humana employees can use Microsoft Teams to assist members, to centrally manage and securely share patient interaction history and files, and to communicate by chat and voice with care team members and health plan administrators to improve quality of care.

“With an estimated 10,000 people joining the Medicare system daily, we have a tremendous opportunity to address the growing demands on the health care system by improving health outcomes and lowering costs,” said Greg Moore, M.D., Ph.D., corporate vice president of Health Technology and Alliances at Microsoft. “We’re excited to combine Humana’s industry expertise with Microsoft’s Azure cloud, Azure AI and voice capabilities to remove barriers, promote health care data interoperability, and create solutions to ensure this growing population gets the right preventative, acute and long-term care for the best health outcomes.”

Beyond enhancing Humana’s technology platforms, this partnership will also address two core innovation areas. Humana will leverage Microsoft Azure and Azure AI to develop on-demand and virtual medical services. In addition, Humana will deliver a more integrated health care experience across all touchpoints with Azure AI and voice capabilities to personalize patient care.

“The next step for medical records is to go beyond the collection of information to the delivery of insights,” said William Shrank, M.D., chief medical and corporate affairs officer at Humana. “Microsoft technologies offer Humana the ability to apply sophisticated analytics to our members’ records and, in turn, provide clinicians and care teams with the opportunities to make a difference in patients’ health.”

With Azure AI, Humana will be able to instantly translate the many different languages of an individual’s electronic health record and decipher nonelectronic parts, such as socio-economic determinants of health, and store them alongside the rest of the patient’s information. With this technology, Humana will develop health care-specific clinical intelligence capabilities, such as equipping home health solutions with voice technologies that enable care workers to be more productive, and will allow Humana to proactively capture and address important barriers to health.

As part of the strategic partnership, the companies have committed to a multiyear research and development (R&D) investment to build new insights and advance Humana’s focus on value-based care. This investment will include direct funding, dedicated R&D teams and specific co-developed projects. The companies will also explore the building of next-generation health care experiences to transform the industry and care delivery.

Click here to download the infographic.

About Humana

Humana Inc. (NYSE: HUM) is committed to helping our millions of medical and specialty members achieve their best health. Our successful history in care delivery and health plan administration is helping us create a new kind of integrated care with the power to improve health and well-being and lower costs. Our efforts are leading to a better quality of life for people with Medicare, families, individuals, military service personnel, and communities at large.

To accomplish that, we support physicians and other health care professionals as they work to deliver the right care in the right place for their patients, our members. Our range of clinical capabilities, resources and tools – such as in-home care, behavioral health, pharmacy services, data analytics and wellness solutions – combine to produce a simplified experience that makes health care easier to navigate and more effective.

More information regarding Humana is available to investors via the Investor Relations page of the company’s web site at www.humana.com, including copies of:

  • Annual reports to stockholders
  • Securities and Exchange Commission filings
  • Most recent investor conference presentations
  • Quarterly earnings news releases and conference calls
  • Calendar of events
  • Corporate Governance information

About Microsoft

Microsoft (Nasdaq “MSFT” @microsoft) enables digital transformation for the era of an intelligent cloud and an intelligent edge. Its mission is to empower every person and every organization on the planet to achieve more.

1 FHIR® is the registered trademark of HL7 and is used with the permission of HL7.

For more information, press only:

Microsoft Media Relations, WE Communications for Microsoft, (425) 638-7777, rrt@we-worldwide.com

Humana Corporate Communications, Kate Marx, (502) 271-9288, kmarx1@humana.com

Note to editors: For more information, news and perspectives from Microsoft, please visit the Microsoft News Center at http://news.microsoft.com. Web links, telephone numbers and titles were correct at time of publication but may have changed. For additional assistance, journalists and analysts may contact Microsoft’s Rapid Response Team or other appropriate contacts listed at http://news.microsoft.com/microsoft-public-relations-contacts.

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SAP partners with Microsoft for first-in-market cloud migration offerings

Through a new agreement, companies will accelerate and modernize customer transitions to SAP S/4HANA and SAP Cloud Platform on Microsoft Azure

REDMOND, Wash., and WALLDORF, Germany — Oct. 20, 2019 — Building on a joint commitment to simplify and modernize customers’ journeys to the cloud through project “Embrace,” SAP SE (NYSE: SAP) and Microsoft Corp. on Monday announced an extensive go-to-market partnership — from conceptualization to sales — to accelerate customer adoption of SAP S/4HANA® and SAP® Cloud Platform on Microsoft Azure.

Today’s new, preferred cloud partnership brings together SAP and Microsoft, along with a global network of system integrators, to offer holistic bundles that provide customers with unified reference architectures, road maps and market-approved journeys to illuminate a clear path toward the cloud. As part of this simplified customer journey, Microsoft will re-sell components of SAP Cloud Platform alongside Azure. This unique offering is aimed at more easily migrating SAP ERP and SAP S/4HANA customers from on-premises to public cloud.

“This partnership is all about reducing complexity and minimizing costs for customers as they move to SAP S/4HANA in the cloud,” said Jennifer Morgan, co-chief executive officer of SAP. “Bringing together the power of SAP and Microsoft provides customers with the assurance of working with two industry leaders so they can confidently and efficiently transition into intelligent enterprises.”

“SAP’s decision to select Microsoft Azure as its preferred partner deepens the relationship between our two companies in a differentiated way and signals a shared commitment to fostering the growth of the cloud ecosystem,” said Judson Althoff, executive vice president, Worldwide Commercial Business, Microsoft. “Today’s news also reflects our commitment to a customer-first mindset and supporting their cloud transformation, which continues to drive how we at Microsoft approach everything from partnerships to product innovation. It takes co-selling to a whole new level.”

SAP will lead with Microsoft Azure to move on-premise SAP ERP and SAP S/4HANA customers to the cloud through industry-specific best practices, reference architectures and cloud-delivered services. This includes future deployment and migration of existing direct SAP HANA® Enterprise Cloud customers leveraging hyperscaler infrastructure. However, SAP continues with its longstanding policy of supporting choice for those customers who request alternatives based on business requirements.

Specifically, project “Embrace” on Microsoft Azure will provide customers with:

  • A simplified move from on-premise editions of SAP ERP to SAP S/4HANA for customers with integrated product and industry solutions. Industry market bundles will create a road map to the cloud for customers in focused industries, with a singular reference architecture and path to streamline implementation.
  • Collaborative support model for simplified resolution. In response to customer feedback, a combined support model for Azure and SAP Cloud Platform will help ease migration and improve communication.
  • Jointly developed market journeys to support customer needs. Designed in collaboration with SAP, Microsoft and system integrator partners will provide road maps to the digital enterprise with recommended solutions and reference architectures for customers. These offer a harmonized approach by industry for products, services and practices across Microsoft, SAP and system integrators.

About SAP

As the Experience Company powered by the Intelligent Enterprise, SAP is the market leader in enterprise application software, helping companies of all sizes and in all industries run at their best: 77% of the world’s transaction revenue touches an SAP® system. Our machine learning, Internet of Things (IoT), and advanced analytics technologies help turn customers’ businesses into intelligent enterprises. SAP helps give people and organizations deep business insight and fosters collaboration that helps them stay ahead of their competition. We simplify technology for companies so they can consume our software the way they want – without disruption. Our end-to-end suite of applications and services enables more than 437,000 business and public customers to operate profitably, adapt continuously, and make a difference. With a global network of customers, partners, employees, and thought leaders, SAP helps the world run better and improves people’s lives. For more information, visit www.sap.com.

SAP, SAP HANA and other SAP products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of SAP SE in Germany and other countries. Please see https://www.sap.com/copyright for additional trademark information and notices.

About Microsoft

Microsoft (Nasdaq “MSFT” @microsoft) enables digital transformation for the era of an intelligent cloud and an intelligent edge. Its mission is to empower every person and every organization on the planet to achieve more.

For more information, press only:

Microsoft Media Relations, WE Communications for Microsoft, (425) 638-7777, rrt@we-worldwide.com
SAP, Atle Erlingsson, (415) 519-8053, atle.erlingsson@sap.com
SAP, Susan Miller, (610) 570-6845, susan.miller@sap.com

Note to editors: For more information, news and perspectives from Microsoft, please visit the Microsoft News Center at http://news.microsoft.com. Web links, telephone numbers and titles were correct at time of publication but may have changed. For additional assistance, journalists and analysts may contact Microsoft’s Rapid Response Team or other appropriate contacts listed at http://news.microsoft.com/microsoft-public-relations-contacts.

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Nuance and Microsoft partner to transform the doctor-patient experience

Strategic partnership accelerates the delivery of ambient technologies to reduce clinician burnout by enabling doctors to focus on patients, while AI focuses on administrative tasks

BURLINGTON, Mass., and REDMOND, Wash. — Oct. 17, 2019 Nuance Communications Inc. and Microsoft Corp. on Thursday announced they have joined forces to help transform healthcare delivery for a more sustainable future. Together, the companies will accelerate the delivery of ambient clinical intelligence (ACI) technologies that will power the exam room of the future where clinical documentation writes itself.

The Nuance-Microsoft partnership brings together leading technologies from both companies:

  • Nuance’s healthcare-optimized speech recognition and processing solutions such as its Dragon Medical platform already used by more than 500,000 physicians worldwide; advanced conversational AI for ambient clinical documentation and decision support; voice biometrics; and specialized ambient sensing hardware
  • Microsoft Azure, Azure AI and Project EmpowerMD Intelligent Scribe Service backed with advanced conversational AI and natural language understanding

“The Microsoft partnership will accelerate our ability to solve for healthcare’s most pressing challenges — together,” said Mark Benjamin, Nuance CEO. “The ambient technologies we will jointly deliver can improve productivity and professional satisfaction, while empowering doctors to focus on what they do best: take care of patients.”

Physician burnout is at epidemic levels. A recent study shows that primary care doctors now spend two hours on administrative tasks for every hour they’re involved in direct patient care. Physicians reported one to two hours of after-hours work each night, mostly related to administrative tasks.

Microsoft CEO, Satya Nadella, said, “We have an incredible opportunity to use advances in cloud and AI technology to transform healthcare delivery. Together with Nuance, we will apply the power of Azure and Azure AI to this challenge, with the aim of improving the day-to-day life of firstline healthcare workers everywhere — so they can provide better care.”

Working in tandem with long-term electronic health record (EHR) partners to develop the technology, ACI will deliver a seamless and engaging interaction between clinicians and patients. Through patient consent, ACI will synthesize patient-clinician conversations, integrate that data with contextual information from the EHR, and auto-populate the patient’s medical record in the system.

“Physician burnout has become one of the most important concerns facing the healthcare industry today,” said Dr. James Linder, Nebraska Medicine CEO. “We’re excited about the early results of ACI to help clinicians focus more on patients. We look forward to the innovations our two trusted partners, Nuance and Microsoft, will deliver together.”

The companies will expand upon Nuance’s early success with ACI and expect to introduce the technology to an initial set of physician specialties in early 2020. Built on Microsoft Azure, this new technology will marry the two companies’ strengths in developing ambient sensing and conversational AI solutions, including ambient listening, wake-up word, voice biometrics, signal enhancement, document summarization, natural language understanding, clinical intelligence and text-to-speech.

As part of the agreement, Nuance will migrate the majority of its current on-premises internal infrastructure and hosted products to Microsoft Azure. Nuance already is a Microsoft Office 365 customer for its more than 8,500 employees worldwide, empowering them with the latest in collaboration and communications tools, including Microsoft Teams.

About Nuance Healthcare

Nuance provides intelligent systems that support a more natural and insightful approach to clinical documentation, freeing clinicians to spend more time caring for patients. Nuance healthcare solutions capture, improve, and communicate more than 300 million patient stories each year, helping more than 500,000 clinicians in 10,000 global healthcare organizations to drive meaningful clinical and financial outcomes. Nuance’s award-winning clinical speech recognition, medical transcription, CDI, coding, quality, and medical imaging solutions provide a more complete and accurate view of patient care.

About Nuance Communications Inc.

Nuance Communications (NASDAQ: NUAN) is the pioneer and leader in conversational AI innovations that bring intelligence to everyday work and life. The company delivers solutions that understand, analyze, and respond to people – amplifying human intelligence to increase productivity and security. With decades of domain and AI expertise, Nuance works with thousands of organizations globally across healthcare, financial services, telecommunications, government, and retail – to empower a smarter, more connected world. For more information, please visit www.nuance.com.

About Microsoft

Microsoft (Nasdaq “MSFT” @microsoft) enables digital transformation for the era of an intelligent cloud and an intelligent edge. Its mission is to empower every person and every organization on the planet to achieve more.

For more information, press only:
Microsoft Media Relations, WE Communications for Microsoft, (425) 638-7777, rrt@we-worldwide.com

Nuance Media Relations, ReviveHealth for Nuance, (716) 553-3882, nuance@thinkrevivehealth.com

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Microsoft’s venture fund M12 partners with Mayfield and Pivotal Ventures to announce $6 million competition for women-led enterprise startups

In its second year, the Female Founders Competition will help accelerate funding for women entrepreneurs globally

Melinda Gates, Peggy Johnson and Navin Chaddha

Editor’s note – Oct. 17, 2019 – The sentence below regarding Boston Consulting Group’s estimates of the global economy was updated following initial publication.

REDMOND, Wash. — Oct. 17, 2019 Microsoft’s M12, Mayfield and Pivotal Ventures on Thursday announced the second global Female Founders Competition to accelerate funding for women entrepreneurs developing business-to-business software-as-a-service and deeptech solutions. Eligible women-led startups developing enterprise tech solutions in the United States, Europe, Israel and India are encouraged to submit applications beginning Oct. 17, 2019. Four winning companies will receive a total of $6 million in venture funding, along with access to technology, resources, mentoring and other benefits.

“Last year’s competition helped highlight that there are innovative female entrepreneurs developing enterprise tech solutions, and they just aren’t getting equal access to capital,” said Peggy Johnson, executive vice president, Business Development, Microsoft Corp. “The tech industry can’t afford to keep leaving women’s good ideas on the table. We need to level the playing field for female entrepreneurs, and together with Mayfield and Pivotal Ventures, we aim to do just that with our second Female Founders Competition.”

Venture capital funding, particularly for seed-stage companies, is critical to power ideas from incubation to go-to-market. Venture funding for female-founded companies continues to be nominal in comparison with dollars invested in male-only-led teams. Last year, companies founded solely by women garnered 2.3% of the total capital invested in venture-backed startups, according to PitchBook.1

Regardless of this disadvantage, female founders continue to deliver outsized returns. In a study conducted by MassChallenge and Boston Consulting Group (BCG), women-founded businesses delivered more than two times as much revenue per dollar invested than their male counterparts. If women and men participated equally as entrepreneurs, BCG estimates the global economy could experience up to a $5 trillion boost. According to Gartner, “The enterprise software market will experience the strongest growth in 2019, reaching $457 billion, up 9% from $419 billion in 2018.”2 Investing in women-led enterprise companies is essential to economic growth and to closing the gender funding gap.

“As a firm with a 50-year history of people-first investing, we are always looking for new ways to discover bold entrepreneurs,” said Navin Chaddha, managing director, Mayfield. “We are thrilled to partner with M12 and Pivotal Ventures on this innovative Female Founders Competition, through which we will find and invest in women creating built-to-last enterprise companies. In addition to providing funding, we plan to share our playbook with competition winners on how to accelerate their journey from idea to iconic company.”

Female Founders Competition logo“I am delighted to partner with M12 and Mayfield on this important competition,” said Melinda Gates, philanthropist and founder of Pivotal Ventures. “Enterprise technology is shaping our world in countless ways, but it will never reach its full potential unless women and their ideas are equally represented within the field.”

Submissions will be accepted from Oct. 17, 2019, to Dec. 15, 2019, and are open across Europe, India, Israel, Canada (excluding Quebec) and the United States. Companies will be eligible to apply if they have at least one female founder, have raised no more than $5 million in combined equity funding and/or debt loans upon date of application, and offer or intend to release a product, service or platform addressing a critical business problem for a global market.

A live finals pitch competition will take place March 18-19, 2020, with the announcement of winners to follow shortly thereafter. Two enterprise software startups will earn investment awards of $2 million each, and two deeptech startups innovating through substantial scientific and research advances will earn investment awards of $1 million each. Full guidelines and contest information can be found at www.FemaleFoundersComp.com.

About Mayfield

Mayfield is a global venture capital firm with a people-first philosophy and $1.8 billion under management. Mayfield invests primarily in early-stage consumer, enterprise and healthIT companies. Since its founding 50 years ago, the firm has invested in more than 500 companies, resulting in 117 IPOs and more than 200 mergers or acquisitions. Some notable investments include HashiCorp, Lyft, Marketo, Mammoth Biosciences, Moat, Poshmark, ServiceMax and SolarCity. For more information, go to https://www.mayfield.com or follow @MayfieldFund.

About Pivotal Ventures

Pivotal Ventures is an investment and incubation company created by Melinda Gates. We partner with organizations and individuals who share our urgency for social progress in the United States. Together, we grow understanding around issues, expand participation, encourage cooperation and fuel new approaches that substantially improve people’s lives. For more information, please visit https://www.pivotalventures.org/.

About M12

As the corporate venture arm for Microsoft, M12 (formerly Microsoft Ventures) invests in enterprise software companies in the Series A through C funding stage with a focus on big data & analytics, business SaaS, cloud infrastructure, machine learning & artificial intelligence, productivity, and security. As part of its value-add to portfolio companies, M12 offers unique access to strategic go-to-market resources and relationships globally. The Company has offices in San Francisco, Seattle, London and Tel Aviv. For more information, visit https://m12.vc.

For more information, press only:

Microsoft Media Relations, WE Communications for Microsoft, (425) 638-7777, rrt@we-worldwide.com

Note to editors: For more information, news and perspectives from Microsoft, please visit the Microsoft News Center at http://news.microsoft.com. Web links, telephone numbers and titles were correct at time of publication but may have changed. For additional assistance, journalists and analysts may contact Microsoft’s Rapid Response Team or other appropriate contacts listed at http://news.microsoft.com/microsoft-public-relations-contacts.

1 PitchBook article, “The VC Female Founders Dashboard,” Feb. 28, 2019. https://pitchbook.com/news/articles/the-vc-female-founders-dashboard

2 Gartner Press Release, “Gartner Says Global IT Spending to Grow 0.6% in 2019,” July 10, 2019. https://www.gartner.com/en/newsroom/press-releases/2019-10-07-gartner-says-global-it-spending-to-grow-06-in-2019

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Novartis and Microsoft announce collaboration to transform medicine with artificial intelligence

  • Multiyear alliance underpins the Novartis commitment to leverage data & artificial intelligence (AI) to transform how medicines are discovered, developed and commercialized
  • Novartis to establish AI innovation lab to empower its associates to use AI across the business
  • Joint research activities will include co-working environments on Novartis Campus (Switzerland), at Novartis Global Service Center in Dublin, and at Microsoft Research Lab (UK) – starting with tackling personalized therapies for macular degeneration; cell & gene therapy; and drug design

Basel, and Redmond, October 1, 2019 – Novartis today announced an important step in reimagining medicine by founding the Novartis AI innovation lab and by selecting Microsoft Corp. as its strategic AI and data-science partner for this effort. The new lab aims to significantly bolster Novartis AI capabilities from research through commercialization and help accelerate the discovery and development of transformative medicines for patients worldwide.

As part of the strategic collaboration announced, Novartis and Microsoft have committed to a multi-year research and development effort. This strategic alliance will focus on two core objectives:

  • AI Empowerment. The lab will aim to bring the power of AI to the desktop of every Novartis associate. By bringing together vast amounts of Novartis datasets with Microsoft’s advanced AI solutions, the lab will aim to create new AI models and applications that can augment our associates’ capabilities to take on the next wave of challenges in medicine.
  • AI Exploration. The lab will use the power of AI to tackle some of the hardest computational challenges within the life sciences, starting with generative chemistry, image segmentation & analysis for smart and personalized delivery of therapies, and optimization of cell and gene therapies at scale.

Microsoft and Novartis will also collaborate to develop and apply next-generation AI platforms and processes that support future programs across these two focus areas. The overall investment will include project funding, subject-matter experts, technology, and tools.

Novartis logo
Vas Narasimhan, CEO of Novartis, said, “As Novartis continues evolving into a focused medicines company powered by advanced therapy platforms and data science, alliances like this will help us deliver on our purpose to reimagine medicine to improve and extend lives. Pairing our deep knowledge of human biology and medicine with Microsoft’s leading expertise in AI could transform the way we discover and develop medicines for the world.”

Microsoft CEO, Satya Nadella, added, “Our strategic alliance will combine Novartis’ life sciences expertise with the power of Azure and Microsoft AI. Together, we aim to address some of the biggest challenges facing the life sciences industry today and bring AI capabilities to every Novartis employee so they can unlock new insights as they work to discover new medicines and reduce patient costs.”

Novartis Data & Digital

Novartis is focusing itself as a leading medicines company powered by advanced therapies and data science. Going big on data and digital is a key strategic pillar that helps Novartis realize that ambition. Data science and digital technologies allow the company to reimagine how it innovates in R&D, engages with patients and customers, and increases operational efficiencies. Novartis focuses its efforts around four strategic digital priority areas:

  • Scaling 12 digital lighthouse projects: Build a strong foundation and jumpstart digital transformation
  • Make Novartis digital: sharing, learning and talent acquisition
  • Becoming the #1 partner in the tech ecosystem: bridge Novartis with external expertise
  • Bolder moves: lead through future disruptive healthcare scenarios with large-scale partnerships

Disclaimer

This press release contains forward-looking statements within the meaning of the United States Private Securities Litigation Reform Act of 1995 that can generally be identified by words such as “to transform,” “multiyear,” “commitment,” “to found,” “aims,” “vision,” “potential,” “can,” “will,” “plan,” “expect,” “anticipate,” “committed,” or similar terms, or regarding the development or adoption of potentially transformational technologies and business models and the collaboration with Microsoft; or by express or implied discussions regarding potential marketing approvals, new indications or labeling for the healthcare products described in this press release, or regarding potential future revenues from collaboration with Microsoft or such products. You should not place undue reliance on these statements. Such forward-looking statements are based on our current beliefs and expectations regarding future events, and are subject to significant known and unknown risks and uncertainties. Should one or more of these risks or uncertainties materialize, or should underlying assumptions prove incorrect, actual results may vary materially from those set forth in the forward-looking statements. There can be no guarantee that the collaboration with Microsoft will achieve any or all of its intended goals or objectives, or in any particular time frame. Neither can there be any guarantee that any healthcare products described in this press release will be submitted or approved for sale or for any additional indications or labeling in any market, or at any particular time. Nor can there be any guarantee that the collaboration with Microsoft or such products will be commercially successful in the future. In particular, our expectations regarding the collaboration with Microsoft and such products could be affected by, among other things, uncertainties involved in the development or adoption of potentially transformational technologies and business models; the uncertainties inherent in research and development of new healthcare products, including clinical trial results and additional analysis of existing clinical data; regulatory actions or delays or government regulation generally, including potential regulatory actions or delays with respect to the collaboration with Microsoft; global trends toward health care cost containment, including government, payor and general public pricing and reimbursement pressures and requirements for increased pricing transparency; our ability to obtain or maintain proprietary intellectual property protection; the particular prescribing preferences of physicians and patients; general political, economic and trade conditions; safety, quality or manufacturing issues; potential or actual data security and data privacy breaches, or disruptions of our information technology systems, and other risks and factors referred to in Novartis AG’s current Form 20-F on file with the US Securities and Exchange Commission. Novartis is providing the information in this press release as of this date and does not undertake any obligation to update any forward-looking statements contained in this press release as a result of new information, future events or otherwise.

About Novartis

Novartis is reimagining medicine to improve and extend people’s lives. As a leading global medicines company, we use innovative science and digital technologies to create transformative treatments in areas of great medical need. In our quest to find new medicines, we consistently rank among the world’s top companies investing in research and development. Novartis products reach more than 750 million people globally and we are finding innovative ways to expand access to our latest treatments. About 108 000 people of more than 140 nationalities work at Novartis around the world. Find out more at www.novartis.com.

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About Microsoft

Microsoft (Nasdaq “MSFT” @microsoft) enables digital transformation for the era of an intelligent cloud and an intelligent edge. Its mission is to empower every person and every organization on the planet to achieve more.

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Peter Zuest

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