{"id":75513,"date":"2019-01-14T14:19:00","date_gmt":"2019-01-14T14:19:00","guid":{"rendered":"http:\/\/www.gamasutra.com\/view\/news\/334299"},"modified":"2019-01-14T14:19:00","modified_gmt":"2019-01-14T14:19:00","slug":"epic-games-store-alters-refund-policy-to-match-steam","status":"publish","type":"post","link":"https:\/\/sickgaming.net\/blog\/2019\/01\/14\/epic-games-store-alters-refund-policy-to-match-steam\/","title":{"rendered":"Epic Games Store alters refund policy to match Steam"},"content":{"rendered":"<p>The Epic Games Store has altered its refund policy so users can return games they&#8217;ve played for less than two hours within 14 days of purchase.\u00a0<\/p>\n<p>It&#8217;s a change that means the fledgling marketplace, which only launched in December last year, now offers exactly the same refund options\u00a0as competitor Steam.\u00a0<\/p>\n<p>Epic&#8217;s director of publishing strategy Sergey Galyonkin (who some of you might know as Steam Spy) <a href=\"https:\/\/twitter.com\/galyonkin\/status\/1083780576472113164\">announced the policy change on Twitter<\/a>, explaining users seeking a refund will have to apply through player support while the team works on a self-service solution.\u00a0<\/p>\n<p>He also revealed the storefront now supports regional prices for 30 different countries, with more due to be added in the future.\u00a0<\/p>\n<p>The Epic Games Store has been making waves since being unveiled last year, and has been praised by games developers for <a href=\"http:\/\/www.gamasutra.com\/view\/news\/332124\/Epic_Games_launching_Steam_competitor_with_88_revenue_share_for_devs.php\">offering a universal 88 percent revenue share<\/a>.<\/p>\n<p>Although it only <a href=\"https:\/\/www.gamasutra.com\/view\/news\/332456\/Epic_Games_Store_launches_with_handful_of_games.php\">featured a handful of titles at launch<\/a>, more have been added in the weeks since, and Epic claimed a big scalp last week then <a href=\"http:\/\/www.gamasutra.com\/view\/news\/334073\/The_Division_2_is_skipping_Steam_in_favor_of_the_Epic_Games_Store.php\">Ubisoft\u00a0revealed<\/a> it would only be launching the PC version of <em>The Division 2<\/em> on Uplay and the Epic Store &#8212;\u00a0making it one of the first big-name releases to skip Steam in favor of the nascent marketplace.\u00a0<\/p>\n","protected":false},"excerpt":{"rendered":"<p>The Epic Games Store has altered its refund policy so users can return games they&#8217;ve played for less than two hours within 14 days of purchase.\u00a0 It&#8217;s a change that means the fledgling marketplace, which only launched in December last year, now offers exactly the same refund options\u00a0as competitor Steam.\u00a0 Epic&#8217;s director of publishing strategy [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":75514,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[20],"tags":[],"class_list":["post-75513","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news"],"_links":{"self":[{"href":"https:\/\/sickgaming.net\/blog\/wp-json\/wp\/v2\/posts\/75513","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/sickgaming.net\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/sickgaming.net\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/sickgaming.net\/blog\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/sickgaming.net\/blog\/wp-json\/wp\/v2\/comments?post=75513"}],"version-history":[{"count":0,"href":"https:\/\/sickgaming.net\/blog\/wp-json\/wp\/v2\/posts\/75513\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/sickgaming.net\/blog\/wp-json\/wp\/v2\/media\/75514"}],"wp:attachment":[{"href":"https:\/\/sickgaming.net\/blog\/wp-json\/wp\/v2\/media?parent=75513"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/sickgaming.net\/blog\/wp-json\/wp\/v2\/categories?post=75513"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/sickgaming.net\/blog\/wp-json\/wp\/v2\/tags?post=75513"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}