{"id":124888,"date":"2022-05-17T17:55:52","date_gmt":"2022-05-17T17:55:52","guid":{"rendered":"https:\/\/news.microsoft.com\/?p=446269"},"modified":"2022-05-17T17:55:52","modified_gmt":"2022-05-17T17:55:52","slug":"mental-health-support-made-accessible-using-ai-powered-chat","status":"publish","type":"post","link":"https:\/\/sickgaming.net\/blog\/2022\/05\/17\/mental-health-support-made-accessible-using-ai-powered-chat\/","title":{"rendered":"Mental health support made accessible using AI-powered chat"},"content":{"rendered":"<div><img decoding=\"async\" src=\"https:\/\/www.sickgaming.net\/blog\/wp-content\/uploads\/2022\/05\/mental-health-support-made-accessible-using-ai-powered-chat.png\" class=\"ff-og-image-inserted\"><\/div>\n<p><span data-contrast=\"none\">The duration of untreated illness and psychosis sometimes last years. Nguyen hopes the platform can fill the gap between realizing that care is needed and actually seeking care.&nbsp;<\/span><span data-ccp-props=\"{\">&nbsp;<\/span><\/p>\n<p><span data-contrast=\"none\">\u201cThe impact that this texting program could have on the population at large is incalculable,\u201d says an anonymous user of the program. \u201cI know I would benefit from it and I am sure that thousands of others would, too. A lot of young adults and teenagers suffer from mental health issues because, well, frankly, the world sucks, and anything that is well-researched and proven to be beneficial, things such as this texting program will definitely impact my peers for the better.\u201d<\/span><span data-ccp-props=\"{\">&nbsp;<\/span><\/p>\n<p><span data-contrast=\"none\">The decision to get care can be overwhelming. Finding a provider that you relate with can be difficult.<\/span><span data-ccp-props=\"{\">&nbsp;<\/span><\/p>\n<p><span data-contrast=\"none\">\u201cIt\u2019s hard to find a provider period, right? Let alone someone you trust,\u201d Theresa said.<\/span><span data-ccp-props=\"{\">&nbsp;<\/span><\/p>\n<p><span data-contrast=\"none\">When signing up for the texting platform, users will be able to agree to a privacy policy and all identifiable information is encrypted to prevent tampering. No identifiable information will be saved so users can trust that their privacy is protected. For those seeking help, it may be their first time sharing personal information about trauma. For others, it could be their first time speaking about navigating a mental illness. The platform intends to provide users with knowledge and skills before their first visit, so they can move forward to more help when they feel comfortable. Theresa calls it setting users up for success. <\/span><span data-ccp-props=\"{\">&nbsp;<\/span><\/p>\n<p><span data-contrast=\"none\">The texting platform\u2019s constant presence is reassuring, especially at a time when healthcare providers are facing burn out due to increasing demands for their service. \u201cWhat\u2019s nice about the asynchronous bot is it\u2019s not going to be burnt out,\u201d Nguyen said. The team is experimenting with crowdsourcing user-generated advice and words of affirmation to provide a community aspect to the platform.&nbsp;<\/span><span data-ccp-props=\"{\">&nbsp;<\/span><\/p>\n<p><span data-contrast=\"none\">Interviewees who have tested the platform indicated that the tool helped them to feel validated, experiment with new skills and activities for their mental health, and find commonalities with others. An anonymous user added their thoughts on building a community, \u201cThere are so many different people with so many different values and ideas on what solutions we could come up with. And I really enjoyed that, seeing that there were so many people. We\u2019re all different, but at the same time, we\u2019re all facing similar issues. It really helps.\u201d<\/span><span data-ccp-props=\"{\">&nbsp;<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>The duration of untreated illness and psychosis sometimes last years. Nguyen hopes the platform can fill the gap between realizing that care is needed and actually seeking care.&nbsp;&nbsp; \u201cThe impact that this texting program could have on the population at large is incalculable,\u201d says an anonymous user of the program. \u201cI know I would benefit [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":124889,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[49],"tags":[464,50],"class_list":["post-124888","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-microsoft-news","tag-mental-health","tag-recent-news"],"_links":{"self":[{"href":"https:\/\/sickgaming.net\/blog\/wp-json\/wp\/v2\/posts\/124888","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/sickgaming.net\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/sickgaming.net\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/sickgaming.net\/blog\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/sickgaming.net\/blog\/wp-json\/wp\/v2\/comments?post=124888"}],"version-history":[{"count":0,"href":"https:\/\/sickgaming.net\/blog\/wp-json\/wp\/v2\/posts\/124888\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/sickgaming.net\/blog\/wp-json\/wp\/v2\/media\/124889"}],"wp:attachment":[{"href":"https:\/\/sickgaming.net\/blog\/wp-json\/wp\/v2\/media?parent=124888"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/sickgaming.net\/blog\/wp-json\/wp\/v2\/categories?post=124888"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/sickgaming.net\/blog\/wp-json\/wp\/v2\/tags?post=124888"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}