{"id":115540,"date":"2020-07-17T22:07:00","date_gmt":"2020-07-17T22:07:00","guid":{"rendered":"http:\/\/www.gamasutra.com\/view\/news\/366614"},"modified":"2020-07-17T22:07:00","modified_gmt":"2020-07-17T22:07:00","slug":"get-a-job-velan-studios-is-hiring-a-community-manager","status":"publish","type":"post","link":"https:\/\/sickgaming.net\/blog\/2020\/07\/17\/get-a-job-velan-studios-is-hiring-a-community-manager\/","title":{"rendered":"Get a job: Velan Studios is hiring a Community Manager"},"content":{"rendered":"<p>The Gamasutra Job Board is the most diverse, active and established board of its kind for the video game industry!<\/p>\n<p>Here is just one of the&nbsp;<a href=\"http:\/\/www.gamasutra.com\/jobs\/\">many, many positions<\/a>&nbsp;being advertised right now.<\/p>\n<p><strong>Location: Troy, New York<\/strong><\/p>\n<p>The Community Manager will work closely with the project\u2019s key leaders to define and execute the relationship management strategy with our player community.&nbsp; The ideal candidate will act as a bridge between our gamers, game developers and the publisher.&nbsp; They will influence internal operations to improve the effectiveness of each game or product line.&nbsp; The Community Manager will have experience engaging online communities across a variety of platforms from social to gaming focused media. He\/she\/they will also build strong internal partnerships with our product and marketing teams to deliver against important business initiatives.<\/p>\n<p><strong>Responsibilities<\/strong><\/p>\n<ul>\n<li>Develop a long-term community support strategy in collaboration with our existing team<\/li>\n<li>Strategize ways to scale our communities and connect with gamers<\/li>\n<li>Maintain expert knowledge on each social platform\u2019s algorithms, user dynamics, and evolving feature sets. Provides recommendations to enhance algorithms to further maximize marketing impact<\/li>\n<li>Identify, evaluate, and report performance KPIs with a strong understanding of which measurements align with business goals<\/li>\n<li>Leads the development and execution of marketing strategies through various social media channels<\/li>\n<li>Own content creation and development (e.g. events, contests, videos, livestreams, and marketing promotions) across various social channels, such as Facebook, Twitter, Instagram, Twitch, and YouTube<\/li>\n<li>Be flexible and able to recommend and execute ad-hoc community actions based on short-term business needs<\/li>\n<li>Leverage data-driven insights and critical thinking skills to make strategic recommendations to internal teams<\/li>\n<li>You will represent the point of view of our players and manage all external communications as the friendly, responsive, knowledgeable, and enthusiastic voice of Velan Studios<\/li>\n<li>Fully aware of the company\u2019s online presence on social media and makes corrective recommendations if community image is deviating from strategy<\/li>\n<li>Addresses inquiries, complaints, comments and other contacts generated through social media<\/li>\n<li>Leads the development of standard responses or guidelines to the most common inquires, complaints and comments<\/li>\n<li>Provide meaningful feedback and reporting to game teams on the community\u2019s sentiment, concerns and suggestions<\/li>\n<li>Acts as primary point of contact with key influencers within various social media networks<\/li>\n<li>May work with key influencers to execute social media marketing strategies<\/li>\n<li>May negotiate deals with social media influencers to achieve social media marketing goals<\/li>\n<\/ul>\n<p>&nbsp;<strong>Requirements &amp; Qualifications<\/strong><\/p>\n<ul>\n<li>4+ years of relevant community management experience<\/li>\n<li>Proven game industry experience, including community management experience supporting at least one shipped AAA title<\/li>\n<li>Familiarity with \/ enthusiasm for the core games space &#8211; spanning mobile, console, and PC gaming<\/li>\n<li>Comprehensive understanding of best practices standards for all social media channels including and not limited to Facebook, Twitter, Instagram, YouTube, Discord, Pinterest, etc.<\/li>\n<li>Considered an expert in the industry with the ability to develop and execute long-term social media marketing plans with minimal direction and guidance<\/li>\n<li>Strong writing, editing (photo\/video\/text), presentation and communication skills<\/li>\n<li>Ability to lead the analysis of social media marketing efforts to measure and how social campaigns deliver impact to broader business &amp; marketing objectives<\/li>\n<li>Ability to measure and analyze results and make decisions using qualitative and quantitative data<\/li>\n<li>Ability to communicate with diverse (and sometimes challenging) personalities<\/li>\n<li>Bachelor&#8217;s Degree preferred<\/li>\n<\/ul>\n<p><strong>Big plusses:<\/strong><\/p>\n<ul>\n<li>Experience managing a live service gaming community<\/li>\n<li>Experience with Photoshop, video editing, HTML\/CSS, and live stream production skills<\/li>\n<li>Experience working with remote teams<\/li>\n<li>Experience working in a fast-paced start-up environment<\/li>\n<li>Interest in emerging technologies<\/li>\n<\/ul>\n<p>Interested?&nbsp;<a href=\"https:\/\/jobs.gamasutra.com\/job\/community-manager-troy-new-york-34494\">Apply now<\/a>.<\/p>\n<p>Whether you&#8217;re just starting out, looking for something new, or just seeing what&#8217;s out there, the Gamasutra Job Board is the place where game developers move ahead in their careers.<\/p>\n<p>Gamasutra&#8217;s Job Board is the most diverse, most active, and most established board of its kind in the video game industry, serving companies of all sizes, from indie to triple-A.<\/p>\n<p>Looking for a new job?&nbsp;<a href=\"http:\/\/jobs.gamasutra.com\/search\">Get started here<\/a>. Are you a recruiter looking for talent?&nbsp;<a href=\"http:\/\/employer.gamasutra.com\/employerx\/\">Post jobs here<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>The Gamasutra Job Board is the most diverse, active and established board of its kind for the video game industry! Here is just one of the&nbsp;many, many positions&nbsp;being advertised right now. Location: Troy, New York The Community Manager will work closely with the project\u2019s key leaders to define and execute the relationship management strategy with [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":115541,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[20],"tags":[],"class_list":["post-115540","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news"],"_links":{"self":[{"href":"https:\/\/sickgaming.net\/blog\/wp-json\/wp\/v2\/posts\/115540","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/sickgaming.net\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/sickgaming.net\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/sickgaming.net\/blog\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/sickgaming.net\/blog\/wp-json\/wp\/v2\/comments?post=115540"}],"version-history":[{"count":0,"href":"https:\/\/sickgaming.net\/blog\/wp-json\/wp\/v2\/posts\/115540\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/sickgaming.net\/blog\/wp-json\/wp\/v2\/media\/115541"}],"wp:attachment":[{"href":"https:\/\/sickgaming.net\/blog\/wp-json\/wp\/v2\/media?parent=115540"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/sickgaming.net\/blog\/wp-json\/wp\/v2\/categories?post=115540"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/sickgaming.net\/blog\/wp-json\/wp\/v2\/tags?post=115540"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}