{"id":112323,"date":"2020-04-29T19:15:56","date_gmt":"2020-04-29T19:15:56","guid":{"rendered":"https:\/\/news.microsoft.com\/?p=437375"},"modified":"2020-04-29T19:15:56","modified_gmt":"2020-04-29T19:15:56","slug":"new-tools-to-help-it-empower-employees-securely-in-a-remote-work-world","status":"publish","type":"post","link":"https:\/\/sickgaming.net\/blog\/2020\/04\/29\/new-tools-to-help-it-empower-employees-securely-in-a-remote-work-world\/","title":{"rendered":"New tools to help IT empower employees securely in a remote work world"},"content":{"rendered":"<div><img decoding=\"async\" src=\"https:\/\/www.sickgaming.net\/blog\/wp-content\/uploads\/2020\/05\/new-tools-to-help-it-empower-employees-securely-in-a-remote-work-world.png\" class=\"ff-og-image-inserted\"><\/div>\n<p>If you want to know just how dramatically the world has changed over the last few months, consider how your opinion on working from home has changed since March. Remote work used to be an option that was nice to have if you needed it or if you were getting some extra things done over the weekend\u2014but I don\u2019t think any of us ever anticipated that mastering every nuance of working from home in a climate like this was going to be a critical part of our long-term success.<\/p>\n<p>The challenges of the work-from-home necessitated by COVID-19 will never be forgotten by anyone, especially in our IT community where 100-hour weeks were necessary to make sure everyone else could continue working 40. Here at Microsoft, we\u2019ve probably seen every possible challenge from every industry and point on the map, and we are committed to partnering with you as we all navigate this \u201cnew normal\u201d and keep working to ensure the continuity of your business at a time when there\u2019s no precedent to guide us.<\/p>\n<p>As you\u2019ve shared your challenges with us, we have been hard at work to find the answers that technology can provide. Whether it\u2019s <a href=\"https:\/\/techcommunity.microsoft.com\/t5\/microsoft-teams-blog\/it-essentials-for-enabling-remote-work-with-microsoft-teams\/ba-p\/1313220\" target=\"_blank\" rel=\"noopener noreferrer\">enabling remote meetings and collaboration<\/a>, <a href=\"https:\/\/docs.microsoft.com\/en-us\/enterprise-mobility-security\/remote-work\/\" target=\"_blank\" rel=\"noopener noreferrer\">provisioning and managing remote devices<\/a>, <a href=\"https:\/\/www.microsoft.com\/security\/blog\/2020\/03\/12\/support-working-from-home-securely\/\" target=\"_blank\" rel=\"noopener noreferrer\">ensuring the data that\u2019s no longer confined to your network remains secure and compliant<\/a>, <a href=\"https:\/\/cloudblogs.microsoft.com\/dynamics365\/bdm\/2020\/03\/26\/resources-and-support-for-our-global-customers-impacted-by-covid-19\/\" target=\"_blank\" rel=\"noopener noreferrer\">using low-code tools and platforms to rapidly build new business applications<\/a>, or <a href=\"https:\/\/aka.ms\/tvmforcovid\" target=\"_blank\" rel=\"noopener noreferrer\">addressing the latest COVID-19-related threats<\/a>\u2014we have built solutions and developed the guidance your organization needs to help you make the most of this new environment. I recommend you check out the full set of assets we\u2019ve complied on the <a href=\"https:\/\/www.microsoft.com\/en-us\/together\" target=\"_blank\" rel=\"noopener noreferrer\"><strong>Microsoft Together<\/strong> site<\/a>.<\/p>\n<p>Over the last two months, there has been heavy usage of Microsoft Teams for online meetings, group chat, file sharing, and more\u2014and this has led to an unprecedented spike in active usage that we\u2019ve worked around the clock (quite literally) to support. Today <a href=\"https:\/\/techcommunity.microsoft.com\/t5\/microsoft-teams-blog\/what-s-new-in-microsoft-teams-april-2020\/ba-p\/1347929\" target=\"_blank\" rel=\"noopener noreferrer\">we announced new features<\/a> to enhance the meetings experience for organizations and schools. For those of you using Teams, we have resources to help you with best practices and tips, wherever you are in your Teams adoption journey. You can access those resources and see what else is new in this <a href=\"https:\/\/techcommunity.microsoft.com\/t5\/microsoft-teams-blog\/what-s-new-in-microsoft-teams-april-2020\/ba-p\/1347929\" target=\"_blank\" rel=\"noopener noreferrer\">Tech Community blog<\/a>.<\/p>\n<p>Enabling your users to work from anywhere, regardless of the industry you\u2019re in, requires a level of confidence and control over how users access information across different device endpoints and networks. To make this easier for you, today I\u2019m happy to announce several improvements to our products, including:<\/p>\n<ul>\n<li>A new management experience for <strong>Windows Virtual Desktop<\/strong> to quickly provision and manage remote desktops and apps and upcoming support for Microsoft Teams.<\/li>\n<li>A unified control plane for device and access management, with <strong>Microsoft Endpoint Manager <\/strong>and <strong>Azure Active Directory (Azure AD)<\/strong>, to ensure all endpoints connecting to corporate resources are secure.<\/li>\n<li>And the ability to get the insights you need to understand how your organization is working, and make proactive improvements with <strong>Microsoft Productivity Score<\/strong>.<\/li>\n<\/ul>\n<p>Also, we invite you to tune into our <a href=\"https:\/\/aka.ms\/ITFiresideChat\" target=\"_blank\" rel=\"noopener noreferrer\">Fireside Chat today at 7 AM Pacific<\/a>, during which Alysa Taylor (Corporate Vice President, Microsoft Business Applications &amp; Global Industry), Bret Arsenault (Corporate Vice President, Microsoft Chief Information Security Officer), and I will answer your questions, share best practices, and provide guidance to help you during this challenging time. If you can\u2019t join us live, <a href=\"https:\/\/aka.ms\/ITFiresideChat\" target=\"_blank\" rel=\"noopener noreferrer\">you can watch the replay here<\/a>.<\/p>\n<p><iframe loading=\"lazy\" title=\"IT Updates to Manage Remote Work - Microsoft Endpoint Manager, WVD &amp; Productivity Score\" width=\"1152\" height=\"648\" src=\"https:\/\/www.youtube.com\/embed\/dIEeHiJluk0?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; encrypted-media; gyroscope; picture-in-picture\" allowfullscreen>[embedded content]<\/iframe><\/p>\n<h3>Enabling you with a virtualized desktop for remote work with Windows Virtual Desktop<\/h3>\n<p>Many of our customers have turned to the power of desktop and app virtualization to empower their remote workers on any device. Windows Virtual Desktop uses the scale and power of the Azure global footprint and network to enable a secure remote app and\/or desktop experience wherever your users are.<\/p>\n<p>Today I\u2019m happy to announce that we\u2019ve made some significant updates to help to make it easier for you:<\/p>\n<ul>\n<li><strong>Updated management experience<\/strong>\u2014Now get started with Windows Virtual Desktop faster with the new management experience deeply integrated into the Azure Portal. You can set up host pools, manage applications or desktops, and assign users\u2014all from the Azure Portal. We have improved the auto-scaling experience through integration with Azure Automation and Azure Logic Apps. Check out the details in this <a href=\"https:\/\/www.microsoft.com\/en-us\/microsoft-365\/blog\/?p=234323\" target=\"_blank\" rel=\"noopener noreferrer\">Microsoft 365 blog<\/a>.<\/li>\n<li><strong>Compliance and security<\/strong>\u2014Windows Virtual Desktop is already available worldwide and today we are giving users choice on where to store the service data to meet your regulatory and compliance needs. releasing support for service databases distributed across Azure regions for regulatory and compliance needs of data residency\u2014service metadata can be distributed across the U.S. and Europe, with additional regions coming soon.<\/li>\n<li><strong>Upcoming support for Microsoft Teams<\/strong>\u2014Additionally, we will be improving the remote meeting and collaboration experience when using Microsoft Teams from Windows Virtual Desktop deployments with \u201cA\/V redirection\u201d for video calling. This will create a direct path between your users when sharing video, significantly improving the video and audio experience. We expect this feature to be available within a month in Public Preview. Check out the <a href=\"http:\/\/aka.ms\/WVD2020Updates\" target=\"_blank\" rel=\"noopener noreferrer\">deep dive<\/a>.<\/li>\n<\/ul>\n<p>You can read more about these new Windows Virtual Desktop features <a href=\"https:\/\/www.microsoft.com\/en-us\/microsoft-365\/blog\/?p=234323\" target=\"_blank\" rel=\"noopener noreferrer\">in a Microsoft 365 blog I wrote together with Julia White today<\/a>. In addition, for a robust set of videos from the Windows Virtual Desktop engineering team demoing step-by-step deployments with all this new functionality and more, watch the <a href=\"http:\/\/aka.ms\/WVDVirtualEvent\" target=\"_blank\" rel=\"noopener noreferrer\">Virtual Event content<\/a>.<\/p>\n<h3>New features to help you to manage and secure your endpoints remotely<\/h3>\n<p>Securing remote work starts with a strong identity foundation. Azure Active Directory (Azure AD) enables your remote workers to <a href=\"https:\/\/www.microsoft.com\/security\/blog\/2020\/03\/31\/making-easier-remote-workforce-securely-access-apps-from-anywhere\/\" target=\"_blank\" rel=\"noopener noreferrer\">find and access the apps they need<\/a> from anywhere without compromising security. Many of our customers use <a href=\"https:\/\/techcommunity.microsoft.com\/t5\/azure-active-directory-identity\/frequent-questions-about-using-conditional-access-to-secure\/ba-p\/1276932\" target=\"_blank\" rel=\"noopener noreferrer\">Azure AD Conditional Access policies<\/a> and <a href=\"https:\/\/www.microsoft.com\/en-us\/security\/business\/identity\/mfa\" target=\"_blank\" rel=\"noopener noreferrer\">multi-factor authentication (MFA)<\/a> to secure access to their resources aligned with the principles of <a href=\"https:\/\/www.microsoft.com\/en-us\/security\/business\/zero-trust?rtc=1\" target=\"_blank\" rel=\"noopener noreferrer\">Zero Trust<\/a>, and enable&nbsp;remote collaboration with external users&nbsp;with&nbsp;<a href=\"https:\/\/docs.microsoft.com\/en-us\/azure\/active-directory\/b2b\/what-is-b2b\" target=\"_blank\" rel=\"noopener noreferrer\">B2B collaboration capabilities<\/a>.<\/p>\n<p>Today, we\u2019re extending the ability to <strong>use Azure AD single sign-on (SSO) with as many cloud applications as you\u2019d like<\/strong> across all pricing tiers, <strong>including Azure AD Free<\/strong>. This means <em>any <\/em>Microsoft customer using a subscription of a commercial online service can connect all their cloud applications to Azure AD for single sign-on, and protect this access with <a href=\"https:\/\/techcommunity.microsoft.com\/t5\/azure-active-directory-identity\/introducing-security-defaults\/ba-p\/1061414\" target=\"_blank\" rel=\"noopener noreferrer\">multi-factor authentication (MFA) as a security default<\/a> at no extra cost. We are also introducing several new features to make it easier for IT administrators to secure and manage access. You can <a href=\"https:\/\/techcommunity.microsoft.com\/t5\/azure-active-directory-identity\/unlimited-sso-and-azure-ad-features-to-simplify-secure-access\/ba-p\/1257358\" target=\"_blank\" rel=\"noopener noreferrer\">learn more in the Azure AD blog<\/a> authored by Alex Simons.<\/p>\n<p>With Microsoft Endpoint Manager, we\u2019ve done a lot to help ensure that your people can access information and services securely from almost any device.&nbsp;For broader endpoint management, across your apps and devices, we\u2019ve improved the integration between Configuration Manager and the Microsoft Endpoint Manager admin center in Azure. You can try the new Endpoint Manager portal yourself at <a href=\"https:\/\/endpoint.microsoft.com\" target=\"_blank\" rel=\"noopener noreferrer\">endpoint.microsoft.com<\/a>.<\/p>\n<p>Other new features include:<\/p>\n<ul>\n<li><strong>Tenant attach<\/strong>\u2014With tenant attach, you can quickly attach an Intune tenant to your Configuration Manager deployment to enable the two to work together. Starting with the Configuration Manager 2002 release, you can upload your Configuration Manager devices to the cloud service and take actions\u2014like device and user policy sync\u2014directly from the Endpoint Manager admin center. This will help <a href=\"https:\/\/docs.microsoft.com\/en-us\/configmgr\/tenant-attach\/device-sync-actions\" target=\"_blank\" rel=\"noopener noreferrer\">speed up common actions you might take and provide a consolidated view of all your organization\u2019s devices<\/a> in the web-based admin center. In the near future, searching for a user in the troubleshooting portal will allow your help desk to see all of a user\u2019s device regardless of their management configuration in Microsoft Endpoint Manager. Over the coming months we\u2019ll enable more troubleshooting tools to enable your help desk access to information and capabilities to facilitate their day-to-day actions.<\/li>\n<li><strong>Unified app delivery<\/strong>\u2014We\u2019ve also been working to bring the richness of Software Center from Configuration Manager and MyApps from Azure Active Directory into our Company Portal app for unified app delivery, so people can get the apps they need across their endpoints. The unified end user experience is expected in the next few weeks. But don\u2019t worry, if you rely on Software Center and MyApps as standalone portals, they are not going away.<\/li>\n<li><strong>Support for Microsoft Edge for deploying apps and packages across platforms<\/strong>\u2014A few months back, we released the new Microsoft Edge browser, which gives you the most compatibility for modern web and your existing apps, plus you benefit from the advanced security and privacy controls. Today, our endpoint management experiences natively integrate the app and package deployment process for PC and MacOS, and you can distribute the Edge mobile apps directly from the App Store or Google Play. We also have a <a href=\"https:\/\/docs.microsoft.com\/en-us\/mem\/intune\/protect\/security-baseline-settings-edge\" target=\"_blank\" rel=\"noopener noreferrer\">security baseline<\/a> dedicated to securing Edge.<\/li>\n<li><strong>Expanded support for macOS<\/strong>\u2014Microsoft Endpoint Manager is a unified platform for all endpoints, so I\u2019m excited to announce that we are introducing the <a href=\"https:\/\/aka.ms\/MacAgent\" target=\"_blank\" rel=\"noopener noreferrer\">Intune MDM agent for macOS<\/a>, which extends the management controls in macOS. For example, with shell scripting, admins can leverage the agent to automate repetitive tasks and attain greater flexibility in configuring Macs. This is just the beginning of new capabilities, and we\u2019re well on our way to giving admins first-class macOS management with Microsoft Intune.<\/li>\n<li><strong>Prevent cross-account sharing in Outlook mobile<\/strong>\u2014With Microsoft Intune, you can apply app protection policies for Outlook for iOS and Android to help to ensure that work or school accounts can only <a href=\"https:\/\/aka.ms\/OMblocksunsafedata\" target=\"_blank\" rel=\"noopener noreferrer\">access approved storage locations<\/a>. This enables you to mitigate the risk of introducing personal content and potentially malicious content from entering your corporate environment. We\u2019ve also updated the file attachment experience in Outlook to help guide you towards these trusted data sources and further protect mobile communications and collaboration in the enterprise.<\/li>\n<\/ul>\n<h3>Improve employee and technology experiences with Productivity Score preview<\/h3>\n<p>Remaining productive in this new remote work-centric world can be challenging on many levels. Employees are using new tools to collaborate, meet, and communicate, while needing to securely work anywhere. Enabling this requires a powerful and consistent technology experience. As an IT Pro, you\u2019re responsible for ensuring both the employee and technology experience. Productivity Score can help by delivering visibility into how your organization is working, insights to improve productivity, and recommendations actionable in Microsoft 365 to fix issues and impart helpful changes.<\/p>\n<p>Available in preview, Productivity Score is an analytics solution that measures employee and technology experiences versus benchmarks and your own business goals. These goals are flexible and personal to your organization, making it a key tool to maximize your IT investments as you adjust to new remote workstyles and needs now, and in the future, when onsite work begins to restart.<\/p>\n<p>Based on feedback from our initial November announcement at Ignite 2019, we are moving beyond providing tenant-level information and can now give you more granular insights in critical categories, including:<\/p>\n<ul>\n<li><strong>Content Collaboration<\/strong>, so you can understand how people are reading, authoring, collaborating, and sharing content though OneDrive and SharePoint.<\/li>\n<li><strong>Mobility<\/strong>, to help you see how your employees work from any device, anywhere though their use of email, documents, and Microsoft Teams across the web, mobile, and desktop versions.<\/li>\n<li><strong>Communications<\/strong>,&nbsp;a new category designed to drive awareness and action so people can easily communicate via email, chat, and Yammer posts.<\/li>\n<\/ul>\n<p>At Ignite, we also talked about how technology is critical to productivity. Today we are adding to Productivity Score, insights on how endpoints and your network contribute to your organizational productivity.&nbsp;The<strong> Network Connectivity<\/strong> category provides visibility into which worksite locations have network challenges that may inhibit access to critical workloads such as Exchange Online, SharePoint Online, and in the future, Microsoft Teams.<\/p>\n<p><strong>Endpoint Analytics<\/strong> helps you measure and improve one of my favorite things\u2014time to productivity.&nbsp;In other words, the time it takes someone to get up and running. Lag time leaves your employees waiting\u2014and unproductive. For example, people are surprised when I share that my managed device cold boots in under 15 seconds with all the security and policy controls applied. I strongly believe this can be achieved in any environment and I want to help you get there. Endpoint Analytics can help by identifying policies or hardware issues that may be slowing down devices in your estate, and proactively make changes without the need to disrupt end users or generate a help desk ticket.<\/p>\n<p>To learn more about what\u2019s new with Productivity Score, check out this <a href=\"https:\/\/aka.ms\/productivityscoreblog\" target=\"_blank\" rel=\"noopener noreferrer\">Tech Community blog<\/a>.<\/p>\n<h3>Investing in resources to help you through this time<\/h3>\n<p>We also understand that there\u2019s never been a more important time to ensure you are securing and governing your most critical data. Check out <a href=\"https:\/\/www.microsoft.com\/security\/blog\/?p=90980\" target=\"_blank\" rel=\"noopener noreferrer\">today\u2019s Microsoft Security blog<\/a> from Alym Rayani as he shares some new research and product innovation that will help you to more easily secure and govern your most critical assets.<\/p>\n<p>We understand what a challenging time this is for you\u2014both professionally and personally. We remain committed to innovating in ways that will make your job easier and help you empower your people to be productive and secure in this new world of work. For more information and detailed guidance around empowering your employees, securing your environment, and more, check out the <a href=\"https:\/\/news.microsoft.com\/covid-19-response\/\" target=\"_blank\" rel=\"noopener noreferrer\">COVID-19 Remote Work resources<\/a> page.<\/p>\n<nav class=\"c-link-navigation f-align-left custom-link-navigation custom-taxonomy-navigation\" aria-labelledby=\"category-header\">\n<h3 id=\"category-header\" class=\"x-screen-reader\"> Categories <\/h3>\n<\/nav>\n","protected":false},"excerpt":{"rendered":"<p>If you want to know just how dramatically the world has changed over the last few months, consider how your opinion on working from home has changed since March. Remote work used to be an option that was nice to have if you needed it or if you were getting some extra things done over [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":112324,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[49],"tags":[51,50],"class_list":["post-112323","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-microsoft-news","tag-microsoft-365","tag-recent-news"],"_links":{"self":[{"href":"https:\/\/sickgaming.net\/blog\/wp-json\/wp\/v2\/posts\/112323","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/sickgaming.net\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/sickgaming.net\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/sickgaming.net\/blog\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/sickgaming.net\/blog\/wp-json\/wp\/v2\/comments?post=112323"}],"version-history":[{"count":0,"href":"https:\/\/sickgaming.net\/blog\/wp-json\/wp\/v2\/posts\/112323\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/sickgaming.net\/blog\/wp-json\/wp\/v2\/media\/112324"}],"wp:attachment":[{"href":"https:\/\/sickgaming.net\/blog\/wp-json\/wp\/v2\/media?parent=112323"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/sickgaming.net\/blog\/wp-json\/wp\/v2\/categories?post=112323"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/sickgaming.net\/blog\/wp-json\/wp\/v2\/tags?post=112323"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}