{"id":102806,"date":"2019-10-30T20:26:31","date_gmt":"2019-10-30T20:26:31","guid":{"rendered":"https:\/\/news.microsoft.com\/?p=435023"},"modified":"2019-10-30T20:26:31","modified_gmt":"2019-10-30T20:26:31","slug":"loreal-has-a-beautiful-vision-for-its-digital-future","status":"publish","type":"post","link":"https:\/\/sickgaming.net\/blog\/2019\/10\/30\/loreal-has-a-beautiful-vision-for-its-digital-future\/","title":{"rendered":"L\u2019Or\u00e9al has a beautiful vision for its digital future"},"content":{"rendered":"<p>More than a century ago, a 28-year-old French chemist named Eug\u00e8ne Schueller founded L\u2019Or\u00e9al with a secret ability to understand the needs of the market and anticipate the expectations of customers.<\/p>\n<p>\u201cA company is not walls and machines,\u201d Schueller <a href=\"https:\/\/beautytmr.com\/the-teams-behind-the-success-of-lor\u00e9al-136d3f4bea3\" target=\"_blank\" rel=\"noopener noreferrer\">once said<\/a>, \u201cit\u2019s people, people, people.\u201d<\/p>\n<p><em>&nbsp;<\/em>L\u2019Or\u00e9al has followed that mandate ever since. Now, the beauty company is relying on <a href=\"https:\/\/products.office.com\/en-us\/microsoft-teams\/group-chat-software\" target=\"_blank\" rel=\"noopener noreferrer\">Microsoft Teams<\/a> to help fortify its people-first philosophy. In January, L\u2019Or\u00e9al launched Teams, a cloud-based workspace in <a href=\"https:\/\/www.microsoft.com\/en-us\/microsoft-365\" target=\"_blank\" rel=\"noopener noreferrer\">Microsoft 365<\/a> that enables people to share conversations and content.<\/p>\n<p>\u201cEverything is mobile and compatible, and it recreates this essential human interaction,\u201d says Barbara Lavernos, chief technology and operations officer at L\u2019Or\u00e9al. \u201cThis human interaction (on Teams) is creating intelligence, creating ideas, creating innovation.\u201d<\/p>\n<p>To date, more than 80% of the company\u2019s 86,000 employees have adopted Teams, underscoring L\u2019Or\u00e9al\u2019s emergence as a world leader in \u201cbeauty tech,\u201d Lavernos says.<\/p>\n<p>By fusing beauty and technology, L\u2019Or\u00e9al is <a href=\"https:\/\/www.loreal.com\/group\/loreal-and-beautytech\" target=\"_blank\" rel=\"noopener noreferrer\">pioneering<\/a> a new business sub-sector, applying data insights and AI tools to its websites, points of sales and applications to personalize its interactions with customers, the company says.<\/p>\n<p>\u201cAt the same time, being a beauty tech also is allowing our employees to work, interact and contribute completely differently,\u201d Lavernos says.<\/p>\n<figure id=\"attachment_29867\" aria-describedby=\"caption-attachment-29867\" class=\"wp-caption alignnone\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-29867 size-large\" src=\"https:\/\/www.sickgaming.net\/blog\/wp-content\/uploads\/2019\/10\/loreal-has-a-beautiful-vision-for-its-digital-future.jpg\" alt=\"An open laptop displays conversations in Microsoft Teams as hands hold perfume bottles nearby. \" width=\"1024\" height=\"683\"><figcaption id=\"caption-attachment-29867\" class=\"wp-caption-text\">Microsoft Teams on a laptop screen at L\u2019Oreal headquarters in Paris.<\/figcaption><\/figure>\n<p>L\u2019Or\u00e9al began piloting Teams in late 2018, shortly before launching it companywide.<\/p>\n<p>The platform began to dissolve some of organizational barriers and layers that naturally exist inside a global enterprise and that potentially clog the work, says Satyen Pradhan, a L\u2019Or\u00e9al IT employee experience manager based in Hong Kong.<\/p>\n<p>L\u2019Or\u00e9al\u2019s merchandising, legal and human resources departments were early adopters, he says.<\/p>\n<p>\u201cThe whole idea of introducing Teams in L\u2019Or\u00e9al is about people not working in silos,\u201d Pradhan says. \u201cThis has resulted in people working together. There\u2019s more collaboration and working with fun. The GIFs and the memes available in Teams all help to lighten up the work environment.\u201d<\/p>\n<p>Teams cultivates collaboration among geographically distant workers, including group chat, online meetings and video calling \u2013 tools that also help streamline the effort needed to complete certain tasks, Pradhan says.<\/p>\n<p>\u201cThe objective of using Teams,\u201d Pradhan says, \u201cis to reduce your time, as in your work time.<\/p>\n<p>Across the company\u2019s 43 international brands \u2013 including Garnier, Lanc\u00f4me and others \u2013 employees use Teams to talk through key business operations, such as manufacturing some 7 billion finished goods each year. Examples of L\u2019Or\u00e9al finished goods are a bottle of shampoo or a jar of skin lotion.<\/p>\n<p>With parts of its workforce dispersed from New York to Paris to Shanghai, L\u2019Or\u00e9al\u2019s leaders say Teams helps mesh the people who oversee its wide array of brands.<\/p>\n<p>\u201cMy team is spread out across the world,\u201d says Serge Christ, vice president of global operations for L\u2019Or\u00e9al\u2019s luxury division. \u201cConnecting those teams is also at the heart of the challenge we have to face.\u201d<\/p>\n<p>Brands ranging from cosmetics to perfumes to fashion must be managed the same way \u2013 developed, manufactured, marketed and sold in similar styles by L\u2019Or\u00e9al colleagues who often work at distant locations and at opposite ends of the clock, Christ says.<\/p>\n<p>\u201cMy team is set up with the right innovative solutions to provide new services and new products to the consumer,\u201d Christ says. \u201cIn this environment, agility and collaboration are the keys.\u201d<\/p>\n<p><em>Learn more about L\u2019Or\u00e9al\u2019s use of Microsoft Teams to enhance collaboration and innovation in beauty tech by reading this <a href=\"https:\/\/aka.ms\/LOreal_M365_cs\" target=\"_blank\" rel=\"noopener noreferrer\">case study<\/a>.&nbsp;<\/em><\/p>\n","protected":false},"excerpt":{"rendered":"<p>More than a century ago, a 28-year-old French chemist named Eug\u00e8ne Schueller founded L\u2019Or\u00e9al with a secret ability to understand the needs of the market and anticipate the expectations of customers. \u201cA company is not walls and machines,\u201d Schueller once said, \u201cit\u2019s people, people, people.\u201d &nbsp;L\u2019Or\u00e9al has followed that mandate ever since. Now, the beauty [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":102807,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[49],"tags":[156,50],"class_list":["post-102806","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-microsoft-news","tag-microsoft-teams","tag-recent-news"],"_links":{"self":[{"href":"https:\/\/sickgaming.net\/blog\/wp-json\/wp\/v2\/posts\/102806","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/sickgaming.net\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/sickgaming.net\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/sickgaming.net\/blog\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/sickgaming.net\/blog\/wp-json\/wp\/v2\/comments?post=102806"}],"version-history":[{"count":0,"href":"https:\/\/sickgaming.net\/blog\/wp-json\/wp\/v2\/posts\/102806\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/sickgaming.net\/blog\/wp-json\/wp\/v2\/media\/102807"}],"wp:attachment":[{"href":"https:\/\/sickgaming.net\/blog\/wp-json\/wp\/v2\/media?parent=102806"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/sickgaming.net\/blog\/wp-json\/wp\/v2\/categories?post=102806"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/sickgaming.net\/blog\/wp-json\/wp\/v2\/tags?post=102806"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}